Came here after getting quite a few quotes in the area for a hem and shoulder adjustment/alteration…read morefor a bridesmaid dress. Over messages I was given a rough estimate of $40 for the hem and $20 for a shoulder take in, which was lower than the quotes I was receiving from other places. When I came in, my total to be paid at pick up was at $110. $90 for the hem, $20 for the shoulder. Of course, a quote is dependent on material, difficulty, etc., so I did not complain, but quote versus actual prices ended up being almost double. For a satin, a-line, unlined dress, this price was higher than what any from my group of bridesmaid with the same dress paid at other places. When I came in to pay and receive the dress she again upped the price by $5, making my total $115, which I found out after, was not the price given on my receipt when the dress was dropped off ($110) The actual work was fine and did the job, and the shop owner was very nice, but I do not think I would return here after my own personal experience.

I brought my wedding dress here for alterations. Maureen already knew what needed to be done just…read moreby looking at it on me, but she still listened to my requests and concerns, she was very nice, attentive and understanding. Maureen is very skilled in her work. She took in some inches around my bust and added a bustle for the long train on my dress. Her prices are fair and affordable, and she has a quick turn around time for alterations! For my wedding dress, she had it ready in 2 weeks. My wedding dress zipper kept getting stuck even though tried to adjust it, so she replaced the whole zipper entirely, and it was perfect! I also brought my reception dress here for alterations as well. After my wedding, I brought both dresses and my veil back for dry cleaning, and she had it ready for pick up in 3 days. I will definitely recommend her to everyone I know. She did a wonderful job!!

Lina is so sweet, talented, and hard-working, taking less than 4 weeks to completely redo the back…read moreof my wedding dress (for a super affordable price, may I add). I bought the dress with a zipper back that I wanted removed and replaced with a corset. Lina did an amazing job and truly turned a Goodwill find into my dream dress. I refer her to everyone now; She is just amazing.

She has those wonderful old-world skills. She did a great job for me. I recommend her.read more

Had clothing dry cleaned and a few items altered and I've never had any problems. Alterations were…read moreperfect and plan on going back as needed. Staff is wonderful and communicate when items are ready to be picked up.

Quality. I took a pair of black jeans and came back with water lines looks like over steamed then I…read morethought they made a simple mistake so I took another pair of grey jeans months later and same results

Came here to get my bridesmaid dress hemmed for a friend's wedding…read more The couple that owns this shop is super kind. The lady was so patient as she got the right measurements to hem my dress. Price was great, and I got my dress back within a week. Would definitely recommend!

I went to this tailor out of convenience since I live in the area. What a mistake. I've gone on (3)…read moreoccasions. The first time I had (2) pairs of mountain biking pants that needed zipper and a belt repair. When I received the pants, the belt repair was fine. The zipper on the other pair broke again the second time I used the pants. Within 2 weeks of the first time I went in, I went back the second time to get the zipper fixed again. The lady ended up charging me another $20 to fix the zipper. I didn't feel great about this since I used the pants, but it wasn't worth arguing about. I made sure to have a discussion / agreement with the owner that in the future, if the same zipper broke in the immediate future they would fix it free of charge - which they agreed to. The third time I went was to get a different set of zippers fixed on a pair of mountain biking pants. We agreed (2) zippers would be replaced with new ones and the cost was $40. When I went back in to pick up the zipper the zippers functioned, but they looked eerily the same. I asked the lady and the husband 3 times... are you sure these are new zippers? They assured me they were. I paid them and went home. Upon stepping inside my house, I zipped the pants and pocket zipper up and down again and low and behold, the zipper popped open. Upon closer inspection, the zippers were the exact same broke zipper that I brought in originally. I could tell the pull tab paint was warn and not new. All this supposed tailer did was take my same old broken zipper and placed the pull tab back. This was a band aid fix, and not the replacement of zippers we agreed to. I was furious that I had to return again. I showed the lady that these zippers were the same (and not new) based on the wear on the pull tab and that we agreed / admitted they were not new. I felt obligated to tell her she shouldn't lie to her customers and she agreed and apologized a number of times. Now that I'm thinking about this, this they probably didn't properly fix my zippers the first time - which is why I also had to go back... Long story short I demanded my money back and will not go back for anything in the future. I would recommend you not go to this super shady tailer as well based on my experience.

Amazing service. Nice. Inexpensive. Quick turn around on…read morerepairs. I brought in pants that needed a quick hem repair and the had it done in less than 20 mins. Another needed a zipper repair and only took a few days. I was very happy with their service.

Amazing quality and fast turnaround time ! I took 2 pairs of jeans to be hemmed and both came out…read moreamazing !

Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked…read moremy jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business.

I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated…read moreto share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront.

I cannot say enough amazing things about this dressmaker. Don't search come here. Susan and Jenny…read moretruly brought my vision to life in the most beautiful way. I came in with my own fabric and just an image of what I wanted for both the shirt and dress for our wedding and they turned it into something even better than I imagined. The entire process took about 6 weeks, and throughout that time Jenny and Susan were incredible. They guided me every step of the way, kept me updated, and were always responsive via text, which made everything feel so easy and stress-free. Very flexible for when I can come in too.I drove 90 minutes for fittings on two separate Saturdays, and it was absolutely worth it. By the third fitting, everything was perfect, I took it home and couldn't have been happier with the final result. Their attention to detail, patience, and dedication to getting everything just right really shows. If you're looking for someone who can take your idea and turn it into something stunning, this is the place. Highly, highly recommend! Fabric plus work was $2000 compared to god knows how much for something I probably would just accept. This is true art and Jenny Susan I hope you're here for years to come.

This seamstress does excellent work. I brought my evening gown for a special event that had a full…read morepleated skirt and loose in my shoulders. Not only was it fitted perfectly, but they even pressed the pleats. It completed on time! I highly recommend this business.

DO NOT BRING YOUR CLOTHES HERE. My husband brought in a pair of expensive jeans to do a simple hem…read more First, he charged nearly 100 dollars for this hem. Then when he came to pick up the pants they were nothing like he asked. The stitching at the bottom was yellow and didn't match the rest of the stitching on the jeans, it also looked TERRIBLE. On top of that it was not the hemming that they had agreed to, he asked him not to cut and to keep the extra material just in case the length was off. They were cut anyway and the pants are far too short. He did not want to refund the money even though he completely ruined the jeans. After some haggling he admitted that he SENT THE JEANS TO A TAILOR! how are you advertising a business but then sending the clothes to someone else?!? Is that why he's over charging for a simple hem? Dishonest ownership, lack of morality. Save your money because now we have to completely replace the item of clothing he ruined.

I frantically called to get my bridesmaids dress altered a day before I had to leave for the…read morewedding and Rogelio was so sweet!! He hemmed my dress to the perfect length and was so quick and efficient. I was willing to pay anything and was pleasantly surprised at how affordable it was especially considering I needed it done ASAP. Would highly recommend.

Horrible customer service. The woman didn't even let me say a word when she was already saying…read moreshe's too busy and can't take any work. She didn't even let me finish or asked me when I needed it by. Nothing. I honestly just needed her to adjust my baby girls Halloween dress (on the waist line) because it's too big. It's really unfortunate because she lost me as a customer. I had been here once before and even tipped the lady who assisted us last time really well, she was sweet! Older, Asian lady. I'm not sure if this was the same lady because she was rude from the very start. But she is also an older Asian lady, so not sure. Don't think I'll ever be stopping by here again. Next time, at the very least let your customers explain what they need done and by when. A little kindness goes a long way.

My go to place when I need some alteration and dry cleaning. Very friendly service and fair price.read more

Mr Thien is an amazing! He's a one man show, so there could be a wait when it's busy…read more This is my go to tailor for 10+ years now. His prices are reasonable and he does a great job. You can also try on your clothes when picking up to make sure it's what you want. There's been a few times where I've asked if he could redo something and he's more than happy to fix it. His attention to detail is amazing. I bring all of my tailoring needs to him.

I got pants and dress alterations here and loved the results! Thien was professional and the…read morequality of his work was great! And affordable! I highly recommend this place. I don't even live in the South Bay anymore but he is the first person I think of when I consider/plan to get tailoring done.