Ashlyn or Devin in membership are absolutely committed to help start you off on the right path!…read more Tasha and Stephanie in the spa genuinely make you feel relaxed and welcome! Kelsey and Peter who are the pickleball gurus they are both supportive and very good at what they do! Mia at the front desk always makes you feel awesome walking in the door.....and so many more amazing people that make this facility absolutely phenomenal!

Beware of enrolling and bringing your kids to the Kids Academy here. The Kids Academy manager Kim…read moreisn't friendly at all. She gossips with certain staff members and club members (like Brittany S. & Katrina N.) about other staff members and club members. And her minion employee Lexie doesn't even greet guests when you enter the Kids Academy. Kenzie, another Kids Academy employee, bullies select coworkers, their kids, and members' children. She and Lexie are only kind to select guests and their children, but rude to others. Some Kids Academy employees have even quit due to bullying and mistreatment from Kim, Lexie, & Kenzie. I'll spare their names for privacy, but a couple of Lifetime South Jordan Kids Academy's SWEETEST girls working there ended up leaving due to their mental health suffering. Also, a handful of the Kids Academy staff yell at and discipline certain children over normal kid behavior. They all seem burnt out. The extremely low pay probably doesn't help. Personal trainer Rob also tells children who are aged 12+ they can't be upstairs on the gym floor without even age checking them (kids age 12+ CAN be upstairs) or contacting their parents. He's only friendly to certain staff and club members. The new GM Matt is super nice and seemingly professional. He's made a lot of positive changes since he's established his role, but he has a lot of work to do with the current Kids Academy management and staff. He's at least approachable though, unlike the former GM Bridgette who was fired for a string of wrongdoings, including illegally performing Botox on the former spa manager (they did it to each other) while at work. Some of the lifeguards and swim instructors could use professionalism training or retraining. A lot of them seem bored, unfriendly, and entitled, but they're more preferable over the Kids Academy manager Kim and her staff, particularly Lexie & Kenzie. Those three have done some illegal and just outright horrible things too.

We got a day pass here, and I'm leaving this review before even leaving the gym. This place is…read moredisgusting. The bathrooms are the nastiest things ever (pics attached). All of the equipment is old and dated, the lighting is like cafeteria lighting, and the guy working the front desk didn't even offer to tell us where everything was after him getting our day pass enabled. Common sense would tell you we don't know where anything is if we're using a day pass. This place is so gross, we will not be getting a membership here.

Time to find a new gym. After 8 years. The SoJo VASA has had its ups and downs over the years but…read moreoverall we have been very happy. Until now. The final straw is the volume of the overhead music. 99% of people come in with headphones on for a reason. None of us wants to listen to the gyms music. Since the remodel, the SoJo VASA reminds me of my first apartment where I always got to hear what the neighbors were listening to. This really should be a no-brainer. I have talked to the manager on duty with no luck. If you can't figure it out, it's time for us to go gym shopping. I would prefer to stay but there are plenty of options if you can't.

Excellent facilities, quickly fixed equipment, reasonable price, good customer service, great…read moreculture, no hidden fees like many of its competitors. Absolutely love this gym, worth every penny.

SCAMMY to the max. Truly unprofessional "help team" who con you into "special offers" which are…read moreessentially full blown contracts for 100's of dollars! You have better luck arguing with a wall due to the lack of knowledge this team has when training employees. Talking to management is completely useless. Jason is an asshole. Do not go to south jordan EOS. Also good luck talking to any person at the "help desk" who will not lie to your face, contradict other team members to crawl their way out of a lie to keep your payments intact.

This place is great! I love the flexibility both with time - you can show up at your leisure- and…read morethe type of workout you can do. It's nice to be able to make it your own! Anthony is super nice and a great owner.

Be for warned their contract is for life. Worst customer service ever. Denied the ability to…read morecancel. Do not attend any free events it is a scam to sign you up without you even realizing it. I attended a free event and have been paying for a membership I do not use and they do not allow me to cancel! I have heard from others about the same happening to them. I with I had research in advance. I hope others are able to avoid the trap of this place in the future!

My family and I went to Xcel for almost 2 years before relocating to St. George. We loved our time…read morethere and wish they would bring a location here! Xcel feels elite. Tucked right under the mountains it's a lovely area and right off the freeway! It's perfectly laid out and never feels cramped. We absolutely adored the yoga instructor gabby!! Megan was also an amazing reformer Pilates instructor. The facility is generally clean, almost never a broken machine. The clients are courteous and everyone picks up after themselves. I'd love if the women's sauna or hot tub worked but otherwise it was always a great experience. We always felt safe bringing our kids and they felt so loved we would move back to Holladay just for the gym!

Decrepit, moldy locker/bathrooms. Unqualified, lackluster…read morepersonal trainers. Discourteous, unprofessional front desk staff. Building sits on a prime piece of Salt Lake real estate... such a disgrace. The owner/s should be embarrassed w/ their claims (& the fleecing of their clients) of operating a 'high-end' facility.

Staff are nice, but they are all pretty young. Lots of people just walk in…read more The workout area is clean and there's tons of machine, weight and mat options. I just had a full knee replacement, after my workout, I need the hot tub to calm my angry muscles. For the last couple of weeks its been baby temp. My Colemen inflatable hot tub gets too 104. I think I'll look at other options.

Machines in poor condition, staff took my ID as "collateral" for a day pass... super weird vibes,…read moresuper poorly maintained equipment, everything had a layer of stickiness to it as well. Save your money and at least find somewhere clean

I wish I could give TEN stars!!! This is the one and only gym I crave going to Seriously though,…read moreI started out at PW on a Groupon to try something new back in 2011. It is because of PW that I realized doing endless amounts of cardio and marathon running wasn't doing my body good. I started doing more weight lifting and HIIT with Pure and my body was freaking changing in ways it never had before! I had suffered from years and years of eating disorders, and PW honestly helped me have a healthier body image and relationship with my body. A class there is like the best therapy, because you are surrounded by people who are your family. They come from all different walks of life, different levels of fitness, and so much love and support. The owners are so invested in everyone who attends, and are always so welcoming. Back in 2014-2015 I trained for an NPC competition. Had I never gone to PW and been surrounded by so much encouragement, I would have never had the guts to step on stage. Judah helped train me and I had NEVER been in such amazing shape before. Not only that, but he and his wife Kira drove all the way to Colorado to support me and cheer me on in my first competition. Who does that?? The dedication and genuine care they have for everyone is beyond what you will find at any gym! I sadly haven't been able to attend PW much since moving and having a baby, but many of my dear friends are people I met through Pure. I still stay in touch with the owners and I still tell them all the time how much I miss going there. I was able to do an online fitness program through Kira which was amazing to help me work on losing that stubborn baby weight and stay motivated as a new mom, wife, and working woman. The tools I've learned through the years from Kira and Judah are invaluable, and I will always recommend this gym to anyone and everyone I come in contact with!

I've been going to Pure Workout for about 8 months now. I can honestly say, I've never felt this…read moregood about myself as far as fitness goes. I have muscles I never even knew existed! The owners are always kind and show me proper form if they notice I'm not doing something correctly. It really is like family here! Every day I go workout, there are always fellow gym goers and the instructors greeting me, and happy to show me how to do the different types of workouts we cycle through. Every day is different! I myself started with a Groupon and never felt like I was treated badly. I'm here to stay! If anyone out there is interested in pushing themselves to the next level, I would highly recommend Pure Workout! Is it easy starting off? Hell no! I could barely do 5 pushups when I started and I'm up to 40 before I get really tired. I was totally out of shape, but persistence really paid off. Kudos to this amazing gym and the owners! Keep doing what you're doing!

Overall, I really like this VASA location. It's easy to get to, has plenty of parking, and the…read morestaff have always been friendly, knowledgeable, and helpful. I also enjoy the Studio Flow classes and have had great experiences with the instructors. The main issue I'm is the cleanliness of the restrooms and equipment. They often don't seem as clean or well-maintained as they should be, and it's something that stands out compared to other Vasa locations.

Do not give this company your money. Lied about fees when we…read moresigned up. Lied about how billing works. Use a separate company to bill you making it extremely difficult to make changes.