Price changed. It's not like you have an option when a horrible tragedy happens. Then to take…read moreadvantage of a grieving family. Just disgusting.

I've noticed the times I come to visit my mom, they are strict to enforce not bringing food,drinks,…read moreetc. I think this place should reevaluate that rule because many of us want to spend time here and hangout with our loved ones while having a snack, etc and not having a security or manager jump down our throat. Really unfortunate that this is the case. Had we known about this sooner, my family would have reconsidered burying my mom here.

We really appreciate Dora from Joshua memorial in Palmdale from the beginning to end of the…read morememorial service and even days after. She assisted us in every way she can. It's our first time experiencing a death of an immediate family and we were lost but Dora did everything and assisted us. We truly appreciate her and the rest of the staff. We thank them from the bottom of our hearts.

I am beyond disappointed with the condition of this mortuary and cemetery. Families entrust this…read moreplace with the care of their loved ones' final resting place, yet the grounds reflect a shocking lack of maintenance and respect. The grass throughout the cemetery is completely brown, dry, and as hard as concrete. It is evident that it is not receiving the care it requires. When I raised my concerns with the front office, I was told the grounds are watered "three or four times a day." Based on what is plainly visible, that claim is simply not credible. Out of frustration, I purchased a 100-foot hose in an attempt to water my loved one's plot myself because the cemetery was clearly not doing so. Even then, the hose barely reached, and the water pressure was so poor that it was essentially unusable. It is unacceptable that families feel compelled to maintain cemetery grounds themselves. What makes this even more frustrating is the contrast with the City's enforcement of residential property standards. Homeowners can be fined for failing to maintain their landscaping, yet a cemetery--where families come to honor and remember those they have lost--is allowed to remain in such deplorable condition. This level of neglect is disrespectful to the deceased and deeply hurtful to the families who visit them. I sincerely hope city officials, including the Mayor, take notice and hold those responsible accountable. Our loved ones deserve dignity, and our community deserves better than this.

I would recommend the burial staff as opposed to the funeral directors. Angie or the Manager got…read moreback to me or took the time to answer my questions and concerns after my sons funeral while the coordinator I met once to discuss money. Wasn't very welcoming. I'd recommend Angie and her team anytime though.

The cemetery has gotten alot better since my last review!! The grass is greener , roads have been…read morere-paved! Thanks for fixing all that was broken!

Buried my husband there this week. When we bought the plots the place was beautiful. But now the…read moreneeds for maintence and personal service are sketchy. They say they are waiting for parts for the lawn mower, but that was posted two months ago. And there are numerous headstones that have grown over the headstones. Yet i was charged $827 for lifetime maintence of the headstone. The condition of headstones is sad. I am very disappointed.

Brenda and her staff are amazing. They are kind, and make the process of losing a loved one smooth…read more In an already difficult situation they make sure to help you through what they can and do their best to remove excess stress.

My mom passed away on July 31,2021 and the minute I called Joey he made sure we were OK and…read moreimmediately took over the arrangements. I was so distraught I couldn't even think but Joey was so kind and helpful and very professional. They treated my family with such kindness and compassion. My mom had passed away but they treated her with love and kindness, they immediately picked her up from the hospital within an hour or so and I felt like my mom was in good hands. I thank Joey for being patient and for helping me make the right decisions. The planning was so easy because Joey made sure no detail was left out. On the day of her service my family was welcomed by the Halley-Olsen-Murphy team with such respect and kindness. This is the only mortuary that I will use to handle any of my family needs in the future. Its such a hard thing to talk about but we had pre-planned arrangements a few years ago and Joey was the one who helped us set that up and when my mom died we were so grateful to have him by our side. Thank you Joey and Halley-Olsen-Murphy team. Sincerely, Sabrina Torres

This is a review from my Google from December 2020 when My mom died suddenly and we were having her…read morecremated by this funeral home. Raised the price on my dad 3 times, sketchy when asked to identifying her body over the phone because she was already transported to Van Nuys, also because in person wasn't allowed due to Covid. Acted like everything you asked them to do they acted as if it was a chore or you're asking them to do toooo much. It's just your mom that they have ‍

Do not recommend even after giving them two chances. If you don't pay up and sign up for them to…read moredo the services and upgrade for their urns etc for sale, forget ever receiving your family member's remains in less than 3 months. First my mother died in September 2023 at AV Hospital, so signed death certificate form from physician. I had to call repeatedly to learn what had happened after Don so kindly and fake concernedly promised her remains return within a few weeks. No on returned my phone calls. They excused it to having my wrong phone number. Interestingly to have such a mistake when you have to complete most forms on line directly and he could use the correct number to try and upsale additional items for increased cost... Second try was from unexpected death of father , at home in a quick hospice placement in July 2024. Due to the hospice physician's errors in death report LA County was required to complete an autopsy which required medical records. However, Don and his group never got back to me about problem and it took almost 3 months to get the Coroner the hospital records and treatments. Then within a week of me getting them and speaking directly with the Coroner he was cremated. However, again had to call repeatedly to inquire as to when his remains were available. Again no consistent return of phone calls. Don and his daughter could never remember my father's or my name and had to look for records, so not too concerned and obviously have problems with many many clients. Save your family more heartache and frustration and go with another group , as it will be more timely and not cost anymore either. If I could give a negative rating I would.

They definitely take advantage on charges, way more than posted costs on everything. Not trustworthyread more