My mom passed away on July 31,2021 and the minute I called Joey he made sure we were OK and…read moreimmediately took over the arrangements. I was so distraught I couldn't even think but Joey was so kind and helpful and very professional. They treated my family with such kindness and compassion. My mom had passed away but they treated her with love and kindness, they immediately picked her up from the hospital within an hour or so and I felt like my mom was in good hands. I thank Joey for being patient and for helping me make the right decisions. The planning was so easy because Joey made sure no detail was left out. On the day of her service my family was welcomed by the Halley-Olsen-Murphy team with such respect and kindness. This is the only mortuary that I will use to handle any of my family needs in the future. Its such a hard thing to talk about but we had pre-planned arrangements a few years ago and Joey was the one who helped us set that up and when my mom died we were so grateful to have him by our side. Thank you Joey and Halley-Olsen-Murphy team. Sincerely, Sabrina Torres

This is a review from my Google from December 2020 when My mom died suddenly and we were having her…read morecremated by this funeral home. Raised the price on my dad 3 times, sketchy when asked to identifying her body over the phone because she was already transported to Van Nuys, also because in person wasn't allowed due to Covid. Acted like everything you asked them to do they acted as if it was a chore or you're asking them to do toooo much. It's just your mom that they have ‍

I've been to this location a handful of times under the previous name/ownership. Recently attended…read morea service and the new owners/company is keeping this facility very clean and welcoming along with professional staff. Thank you for your outstanding service

Very professional, helpful, and caring to the need of families....prices are affordable as…read morewell...absolutely recommend them.

My Mom passed and we were not prepared on what to do immediately following her passing. I knew that…read moreI wanted an aquamation so googled around looking for a business that provides aquamation. I found Anubis and called, unsure if they would service the Orange County area. Absolutely everyone we spoke with at Anubis was very considerate and very accommodating. It was the Friday before Memorial Day so it took a while to get to Orange County. They carefully transferred my Mom to their vehicle. They were very responsive to all of our questions and really made the whole process much easier than I thought it would be. We really appreciated that as we were still trying to process our Mom's passing. They're the best! They arranged a meeting point midway between Glendale and where we lived in Orange County to transfer our urns to us. I highly, highly recommend Anubis. They really made a difficult time easier because of their excellent care of our Mom.

I arrived to pick up remains of a relative and noticed that street parking is limited, so you might…read moreneed to park at a pay meter in the neighborhood.I was greeted by a friendly woman at the counter who retrieved the urn from the back office.

A Heartfelt Thank You to Family Memorial Mortuary…read more On behalf of the Hicks family, we would like to express our sincere gratitude to Family Memorial Mortuary in Lancaster for the exceptional care and compassion shown to our mother, Mozelle Hicks, and our entire family during one of the most difficult times of our lives. From the moment Funeral Director Doreen and another staff member arrived to bring our mother into their care, they treated her with the utmost dignity, respect, and compassion. They graciously allowed our family time to say our goodbyes and demonstrated genuine empathy and professionalism throughout the entire process. Their kindness brought comfort to us when we needed it most. When we met to make the arrangements, everything was handled flawlessly. From the receptionist who welcomed us with warmth, to the planner who guided us through each step, to Doreen, and the entire staff, every person we encountered treated us like family. We never felt like just another client; we felt cared for, supported, and embraced during our time of grief. The level of respect, compassion, and attention they showed not only to our family but also to our mother will never be forgotten. Their dedication to serving families with excellence is truly remarkable. In addition to the outstanding service, we were grateful for the reasonable pricing. Family Memorial Mortuary provides high-quality, professional care without placing an overwhelming financial burden on families. During a time when many families are already facing emotional and financial stress, their honesty, fairness, and commitment to excellence were deeply appreciated. We wholeheartedly recommend Family Memorial Mortuary to anyone in the Antelope Valley who is seeking a place that will care for their loved one with dignity, honor, and respect. Our family received exceptional service, compassionate support, and peace of mind knowing our mother was in caring hands. Thank you, Doreen, and the entire staff of Family Memorial Mortuary for everything you have done for our family. Your kindness, professionalism, and heartfelt compassion helped carry us through an incredibly difficult time, and we will be forever grateful. With heartfelt appreciation, The Hicks Family

Recently has a wake here my experience was good but not great. We had the wake in their new…read morelocation in Palmdale my grievances were as follows. The staff did not have the room cold enough we had a large family over 100 people it was way too hot we were literally sweating. I know we could've asked Doreen to make it colder but honestly with all the emotion of saying goodbye and so much going on it slipped our minds but my issue is we shouldn't have to do that the staff should be on top of it and making sure the temperature is cool enough. My other issue was the flowers a lot of my family purchased funeral arrangements thru them expensive ones $200 and up and they were honestly trash. You could see the foam they looked nothing like the pictures and barely had any flowers. I understand they don't make the arrangements themselves but at the end of the day they choose which vendors they partner up with and they should do a better job at not accepting such low quality flowers work from them we trusted them with the flower arrangements and we were all disappointed with the outcome. At the end of the day it's the mortuary's reputation so why accept such low quality arrangements? My other issue is they were filling the lobby with water bottles I would expect the staff to stay on top of that. As for the positives I will say Doreen was the only one who answered when we needed a mortuary. She was very kind, respectful made us feel comfortable and never once tried to upsell us. She answered right away when we called. Her customer service was far better than the rest. I'm grateful to have worked with her during the hardest moment of our lives.

During one of the most difficult times in my life, Opal Cremation Services of Greater Los Angeles…read moreprovided an experience that was truly compassionate, seamless, and professional. My mother passed away two months ago, and navigating everything that comes with that loss felt overwhelming. From the very beginning, their team made the entire process feel straightforward and manageable. They were incredibly respectful, responsive, and handled every detail with care and dignity. One thing that really stood out to me was their pricing. Everything was clearly laid out upfront, all-inclusive, and exactly as quoted--no hidden fees, no surprise add-ons. After dealing with other companies where costs kept creeping up, this level of transparency was such a relief. It allowed us to focus on honoring my mom instead of worrying about unexpected expenses. What stood out most overall was how easy they made everything during such an emotional time. There was no confusion, no added stress--just clear communication and genuine support when it mattered most. I wouldn't hesitate to recommend Opal Cremation Services of Greater Los Angeles to anyone going through this process. They truly bring peace of mind when you need it the most.

Everything promised and expected was delivered efficiently and compassionately. When my wife died,…read morewe made the pre-arranged phone call, and four hours later, the Opal staff arrived. With concern and dignity, my wife's body was transported from her deathbed to the Opal facility. I was kept advised of the process to be followed, and then Opal made the necessary contacts with a variety of death-involved agencies, secured death certificate copies, and provided a wealth of information to me. Everyone I spoke with at Opal was compassionate, caring, and knowledgeable. Every option available to me was clearly explained, but there was never the slightest pressure for me to purchase add-ons of any kind. The cost for all of this was very reasonable, and I deeply feel that their service was worth every penny I paid. Opal simplified and completed all the tasks that emerge in death's wake, and I recommend them without reservation. Gary Hartzell

Super professional and very helpful. They helped me coordinate during the holidays and during an…read moreunexpected tragic time. They were kind, hands on, and went above and beyond the call of duty. Highly recommended for anyone in Southern California

we recommend not taking the online reviews at face value, since there's only five and the company…read morehas supposedly been open for many years according to the website. Please check around please talk to other funeral homes in your area before you ever talk to this person. We never want someone to go through what we did.

Beautiful service. Clean space. Small venue. Inside was set like a wedding reception with decorated…read moretables and chairs. If you have a smaller service, it would be great. Larger service, not enough space since tables take up a good amount of space.

The first time I called this facility, Dora told me not to call her anymore. She was very rude,…read moreunprofessional, and not helpful at all. My family had a very unexpected loss and had to deal with this facility. The other staff were as helpful as they could be, but Dora is the one handling our arrangements. I am utterly shocked at how she has handled our matters. She still has not followed through with what she is supposed to do. Choose someone else.