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    Torrid

    3.2 (56 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Torrid Photos

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    Reviews With Photos

    Kenzie K.

    ***Women's clothes, plus sizes, 10-30. Yes I know I don't belong here and I'm sure the ladies were confused of why I'm in the store but I got $10 to use for my birthday lol just for signing up and they do sell accessories. Took off a star because the location is very small. I was hoping to find more selections or sandals. For some reason, the sandals today is getting more narrow. I'm 5'2 100lbs. I do not have big feet. Or do I? I keep wearing my old sandals because the brand I like changed their styles. I tried buying on Poshmark but they are too narrow for me. So I came to try to find shoes but their selection of styles are so minimal. Almost nothing left. Shoes cost $40! I found a size 7 but I'm not paying $40 or even $30. I found some head bands but online the sale is cheaper so I had to purchase online and wait for a pick up. Tip: check online for sales!! I paid $9.42 + tax. Well minus my $10 reward lol so I didn't really pay much. Retail $16.50. This is located at The Outlets of Orange aka The Block. I still say The Block. I don't ever come here but TGIF is here and I got free food lol and Krispy Kreme is also here and i got free dozen bday donuts!! Killed 3 birds with one stone lmao why do we say that ;( Thanks for reading. *kk*

    Elle F.

    I love this store! They have a great selections of styles and colors! Sabira is super sweet and always up for helping me shop. I feel like I am shopping with a friend. She is also AMAZING at knowing my size without my having to tell her! Great eye for what will flatter each person. She is also great at helping pick out outfits for events! I do think the checkout process could be faster at busy times of the day. I think an additional person during busy hours would be great. I do not come here when I am in a rush. However, that is not this store's fault, that's an issue for cooperate to resolve. The store is toward the middle of the mall so anywhere you park is going to be about the same distance walking. This store does not sell men's clothing. UPDATE: still 5 stars in my book! Sabira and Hannah are the sweetest! I love coming here to shop! I know I'll be around nice women who are going to help me honestly look my best! Thank you ladies for always making my day! Xoxo

    Right after I made it out of the store.

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    1 year ago

    Helpful 13
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    1 year ago

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    8 months ago

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great location, fantastic service, helpful employees and overall great collection of clothes.

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    6 years ago

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    Torrid Customer Service

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    4 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    10 years ago

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    16 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Torrid

    Has this location opened back up?

    Yes

    View All 3 Questions

    Review Highlights - Torrid

    Right when I walked in Yesmine greeted me and asked if I was looking for anything specific.

    Mentioned in 2 reviews

    Read more highlights

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    Cali Curves Colombian Fajas

    Cali Curves Colombian Fajas

    3.3(64 reviews)
    2.7 mi

    Natalie was absolutely amazing. She was kind, patient, (ALWAYS) and incredibly knowledgeable. She…read moretook the time to explain everything, made sure I felt comfortable, and helped me find the perfect fit. You can tell she truly cares about her clients and their results. I'm so grateful for her help and highly recommend this shop and her.

    If I could give zero stars I would. Purchased a $130 faja for my daughter on May 1 for her prom on…read moreMay 9. We came into the store and had it fitted to ensure the right size was purchased, which the attendant at the store fitted her and acknowledged that it was a perfect fit. After the second wear on day 7, the zipper fell apart...clearly a manufacturers defect. Per their store policy, you may exchange within 10 days due to manufacturer defects (see picture of sign prominently posted by the register). We came to the store on May 8, and we're told that it had already been too long and they weren't going to honor that policy. We asked to speak with a manager and were given multiple numbers that were not in service and could not get a hold of anybody. The person working at the store said she had no authority to honor the store policy, that no managers were working and she could not address until Monday, however, even then, they still would not honor the policy and were offering us a 25% discount on purchasing another faja. Their customer service line rings and rings, after 10 minutes of ringing I gave up because nobody was answering. This is not a way to operate a business where they do not honor their own policy, and cannot have anybody contacted at any of their locations that has authority to make any decisions regarding this. We spoke with Natalie at the Santa Ana location and Giselle at the Fontana location. We were provided the number for Nancy who does not answer and would've had the authority to address, and my understanding is they spoke with some manager who was off today, but she would not respond to us until Monday (which was after prom and wouldn't work). This is unacceptable and I will also be filing a report with the Better Business Bureau. I hope management sees this because then maybe somebody will finally get back in contact with me and resolve this issue. Be warned, do not purchase from here as they do not honor their policies and clearly the quality is subpar, which you can see from other reviews here as well. Also forgot to mention, when originally purchasing, they had a coupon on their website that you could use for your purchase. They also did not want to honor that. False advertising and bad business practices galore.

    Photos
    Cali Curves Colombian Fajas
    Cali Curves Colombian Fajas
    Cali Curves Colombian Fajas

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    Intimate Basics

    Intimate Basics

    2.4(33 reviews)
    3.5 mi
    $

    I wish I could find an intimate apparel store besides VS pf Fredricks in OC, VS is so PG-13…read more Im looking for sexy but naughty. i was so excited when a came across this store but very disappointed when I walked out with nothing. A lot of the lingerie in the packages is the one size fits all, in which everyone knows that it doesn't have the best fit and very cheap quality. Staff was nice but not enough of a selection. Large store but someone needs to bring the Hollywood lingerie boutique experience to OC badly.

    I purchased a pair of white leggings, but the receipt clearly stated that there were no returns BUT…read moreexchanges were only allowed within 7 days of purchase, and the item must be UNWORN, and accompanied by the original receipt and tags. Worn meaning; "the past participle of the verb "wear," acting as an adjective to describe items damaged or thinned by long use". Upon entering the store, I noticed signs that explicitly stated "NO EXCHANGES, NO RETURNS" and another sign near the register that mentioned the 7-day exchange policy. The first red flag was the inconsistency between the receipt and the store's signage. The lady at the register refused to exchange my unworn leggings, even though I had the tags, the original receipt, and had purchased them just 3 days ago. She inspected the item as if it were dirty, despite the fact that I had never worn them and had only tried them on, which didn't fit. When I asked about the exchange policy, she simply stated that I couldn't exchange items that had been tried on. I understand that lingerie should not be tried on after purchase and then exchanged, but clothing should not be subject to such a strict policy, especially one that isn't communicated on a receipt, sign, or verbally. The store never informed me that the leggings were on final sale. To avoid this situation in the future, I recommend that the store clearly state on the receipt that there are no returns or exchanges on items that have been tried on, worn, etc. Additionally, it would be helpful to include a note that clothing items are final sale. In conclusion, I would advise against purchasing from this store unless you are willing to gamble on your size.

    Photos
    Intimate Basics - This was the outfit I asked to try on and they said NO and after I purchased it they forgot to remove the alarm & now "can't"

    This was the outfit I asked to try on and they said NO and after I purchased it they forgot to remove the alarm & now "can't"

    Intimate Basics - Wall full of kinky outfits

    Wall full of kinky outfits

    Intimate Basics

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    Torrid - accessories - Updated May 2026

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