I had an amazing experience with Torys Roofing From the first phone call with Taryn she was so nice & scheduled the estimator to come out to my house within 5 days. Then Hunter arrived so friendly & used a drone to assess the house roof! He followed up and was able to work with me on my price & made it work with my budget! On Monday, May 4th, 2026 the crew arrived bright & early with Kepa foreman, Richard, Eric & Kamilo they were so pleasant and worked under extreme winds of day one, worked under extreme heat & humidity on day two & a combination of heat and gusty winds on day three! They finished the job two days early on Wednesday, May 6th, 2026. The last afternoon Mike Tory arrived to personally inspect my roof! I was able to join Mike & Kepa on the roof so i got a first hand look at my new roof! Was absolutely beautiful! I would highly recommend Torys Roofing! A BIG MAHALO to the whole Tory Ohana! read more

Tory's roofing team was easy to work with and provided us with many different roofing options that suited our house and our desires at a quick and timely manner. They came in and out of the job replacing my old concrete tiles to asphalt shingles and gutter work with no complaints at all. 100% would recommend working with them again. read more

This family business is 5/5 in service, quality, and value. Every person I spoke to at Tory's was very pleasant and respectful in discussing our roofing needs. They even completed our re-roof job 1 day early. I highly recommend Tory's Roofing! Mahalo, Brian T. read more

Called for reroof of two older houses in Pauoa and service was very responsive. Workers advised us of unknown conditions, offered solutions and gave us information to enable us to make an informed decision. Roofs were done beautifully. read more

You get what you pay for, but rarely more. The exception to this rule is Tory's. While Tory's is not the least expensive roofing company in Hawaii, they are not the most expensive either. On the other hand, with Tory's you get not only what you wanted, needed, and paid for, but you get more, specifically quality service, expert work, and follow-up care. Beginning with their field representatives like Hunter who we worked with, he listened to our wants, needs, desires and budget, inspected our roof, and got back to us with a solid plan and estimate. After going over the plan and estimate, making additions here and subtractions there, the plan was finalized, a date to start was set, and then the work began. When the crew first arrived, the foreman introduced himself, explained what they would be doing that day, and repeated this process until the project was complete. The foreman we worked with was Curtis and, like Hunter, I cannot say enough about the quality of his and his crew's work and their great attitudes. Still, what I was most impressed with was, when a problem came up, how quickly, efficiently, and expertly it was solved. We have a very old house with some later additions. Mid-stream, it was discovered the contractor for our additions failed to bring the structure of the roof on the old parts of our house up to code. Hunter and Curtis brought the problem immediately to my attention, explained what needed to be done not only for the overall viability of our home, but for the new roofing project in particular. And gulp, what the added cost would probably be to solve the problem. Well, not only did Tory's solve the problem and we now have an improved home and great roof to show for it, but Tory's also came in under the estimated added cost to do so. Finally, Brandon Tory did the final check when the roofing was complete. Like a true boss, his "professional OCD" kicked in, he noticed a couple of things he would have done differently to make our roof even more wind resistant, asked his foreman to swing by our place on a Saturday morning to handle it, and voila, job done! 'Nuff Said. read more

Excellent workmanship - from evaluation (Hunter) to repair. Tory's did a great job fixing my gutter contractor's error (which resulted in seepage and plywood damage) to replacement and correction of their work. Tory's is my company from here forward. read more

Tory's Roofing & Waterproofing - Roofing Near Me - Pearl City, Hawaii

They re-roofed homes in our community. Workers helped themselves to our yard tools like rake, broom, and dustpan without asking. Then they leave it in a random place in the yard one day and the next day we can't even find our rake. They left it outside our neighbor's house! We had to go searching for it. Nails found in the yard in the grass and on our patio where our grandkids play! When I reached out to their customer service personnel there was no apology whatsoever, just that "I have sent your email to our supervisors..." Nothing after that. Not very professional. read more

We used them to re-roof our entire home in 2010-11. They were great then. But now...they are not even good. It took weeks to get a response to our request to solve a leak problem. It took several more weeks for them to "estimate" the work, which really was not an estimate but a visual check. (FYI, it was through rainy days that we had to wait.) It took another few weeks to schedule a real leak assessment and repair: they charge by the hour (per person in the crew), the use of the company's truck (really?) and gas (seriously?). For 15 minutes of "work" (we still had to pay the whole hour), it was established that the leak was not in their jurisdiction and then they were gone. Our bill was $605.00 per the contract we had to sign in order for them to even schedule the crew. Never ever will we use them again. Bye bye Tory. read more

We called three companies for estimates. There estimate was the highest by over $2000. For the same shingle job.

Didn't even make it past the scheduling process with this company. The woman that answers the phone was very rude, condescending, and made it seem like my business with them wasn't important. Definitely not the type of relationship I want to have with a contractor that I'm spending my hard earned money with to fix my house. Tory's, Maybe it's time have someone else answer the phones. First impression is everything. Hard pass. read more

My mom's roof needed to be replaced as it was over 30 years old. Based on the recommendation from my friend, I called Hunter from Tory's and an appointment was made. Quick, professional, and the best part? Surprisingly affordable (and outstanding work) - we received two other quotes from companies that have a larger marketing budget and Tory's quote was much more affordable. After we selected the shingles, we set a tentative date months in the future because of the backlog. However, the office staff would call when a day became available. We were unable to confirm the first time they called, but quickly confirmed the second time the office staff called. The crew showed up promptly as scheduled and by 4pm, the job was completed - all garbage cleaned up with no evidence that the crew was on site except for a new roof, with a ridge vent. A pleasant surprise all around. Quick, responsive, professional, and surprisingly affordable - it does not mean cheap! Tory's Roofing is highly recommended. read more

I would strongly not recommend using them. We had them reroof our house a few years ago and started to have a leak. We paid them to come out to repair the leak which did not work. We asked them to come back to repair the work which was not warrantied and they wanted to charge use $1000 to just diagnose the work. I emailed to ask questions about the quote and they never responded. Very bush league. read more

Beware of Tory roofing: warning We trusted Tory roofing, but that was a mistake. This is our opinion about Tory's roofing. I say that because Tory Roofing has threatened to sue us if we put our experience on social media. Tory's roofing put on a new roof for The lady that we bought this house from. She told us that she had told them Price was no object and she wanted to have the very best Roof. They suggested an aluminum shake roof. they charged $300,000 !!!! The roof was put on just a few months before we purchased the house. Almost right away, we started having problems with the roof but Mike Torrey, the owner of the company, refused to take care of problems that were caused by, in our opinion substandard installation and lack of communication . we called Two Other licensed roofers, they told us, to put on that same roof, they would have Charge less than $100,000. they also told us that they would never recommend aluminum tiles because they are so fragile. Tory roofing didn't check all of the gutters some of which were broken , rusted and clogged. Underneath the old roof there was dry rot but they never checked for the dry rot even though they knew that water had been leaking through the old roof for over two years. They just put the New roof over it without checking. we were never told that no one should step on the roof because those tiles are so fragile. So when workers were up on the roof, fixing other things, it caused damage to the tiles. When the front of our house was flooded inside, because of The old gutter that was rusted and had holes in it. It was not replaced as it was written in the contract that they where to replace or repair gutters. Tory's roofing would not take responsibility for fixing The damage. We had to hire a contractor to Replace all the drywall and carpet, Repaint the walls inside the house and repair the gutter. It cost over $178,000. Tory's Roofing refuse to take responsibility for any of the damage Even though the Warranty Was transferred to us. read more

We contacted several different roofers to get quotes and also gather information on different types of roofing materials. We had multiple roofing companies come out to share information and give us quotes. All were pretty much in range with each other, but we selected Tory's based on feeling good about working with Noah and his family. We weren't wrong. The crew was friendly and efficient. Hard workers, yet communicative and easy to talk to. Every single one of them greeted us with a "good morning" when they arrived, and a "good bye" at the end of the day. You can tell a crew that works well together because there's very little talking. Everyone knows what to do and does their job without being asked or told. We have room in our garage, so they asked if they could leave their tools at the end of the day. I said yes, and they were so courteous about being sure to place them against the wall on the far side so we could still get our car in and out easily. In the process of taking off the old roof, they found several boards that needed to be replaced because of either termites or dry rot. Without missing a beat, they removed and replaced the boards and still managed to finish ahead of the estimated schedule. I'd very easily feel good about recommending Tory's to friends and relatives needing a new roof. read more

These guys are honest. Dunno about the old reviews from 2013-14 that are bad...maybe a bad employee? I called when my neighbor recommended these guys as he manages properties and always uses them for roofing jobs and they do good work. I had a bad contractor join a new addition poorly to my existing roof, and it leaked. I stepped on a 'bladder' of water on one corner, sliced it open and water poured out:( Called Tory's and they were at the late end of being on 'time'...but that stated? He told me how to repair this myself and save a lot of money because it was 'such a small job' the charges would be very high for them to do it. It is an easy fix and even though I'm female I like to do it myself anyway...so...off to City Mill for the required products:) Thank you Tory's for being so HONEST. In the wake of rip off plumbers and contractors whose mistakes in my remodel of my old termite palace cost thousands to FIX--I am one very grateful wahine! read more

I told our Torys sales rep that I'd write a review. About two years later ... Torys removed our tiled roof and replaced it with energy efficient shingles about two years ago. We are still pleased with the work and the way the roofers worked. The roofers were very pleasant and courteous. Even the dog thought so. Getting bids for the roof was odd. To me, it's a roof. You are not putting a logo on a roof and charging someone twice as much. However, one contractor thought they were the equivalent of a French handbag company, and quoted us almost as much as Torys to replace the tiles for only 30% of the roof (just where we thought leaks were coming from). Then we got a quote to reroof the whole roof for twice as much as Torys. I kid you not. (My dad told me the same thing happened 30 years ago for a different house he and my mom bought. Sears, I think it was, quoted more than twice a local contractor.) So at this point we didn't know what to think. Then an extremely nice independent contractor gave an estimate very close to Torys. (he did the math in his head and on his hands if I remember correctly). That legitimized Torys bid for us. Our sales rep, Hunter, was also extremely nice. He traveled to our house a few times, answered emails, and talked us through everything. On short notice he came through rush hour traffic to go over things at our request and not knowing if we were signing or not. He was also patient. By that I mean my mom thinks she is a murder detective with these things. She asks a lot of questions, many of them are the same questions she asked before. Anyway, I recommend them. Also, we had to remind them that we didn't pay yet after they were finished. That gave me the feeling getting paid wasn't the first thing on their mind. read more

Right now I am furious with torys roofing for starting the reroofing, leaving holes where water got in, and resulting in water damage, collapsed ceiling, ruined carpet. To make matters worse, the mold that remains has given me headaches and nausea that only go away when I leave my own house. I cannot recommend them. read more

We just had our roof done. Not only was Tory's quick to schedule us in, they completed the work in just 2 days which included removing the old roof & installing the new roof. The crew did such an excellent job & they were friendly & professional. Hunter did such a great job explaining in detail what sets them apart & what they would be doing. It made the difference in choosing which company to go with. We would highly recommend Tory's to anyone. read more

I work from a home office. My sub-division neighborhood being of a certain age, most of the homeowners are now replacing original roofs. From the vantage point of my second story study I've watched a number of roofs being re-done in my neighborhood, many followed by installation of solar panels, which I am in the process of doing as well. I watched two homeowners roof over original crumbling shingles. While I understand there's an advantage of some additional insulation, it also seems self-defeating as original shingles deteriorate beyond their current fragile state. And, the process left new shingles that look poorly installed and in some cases misaligned. I watched another roofer (large advertising presence on TV) actually install mismatching shingles, then came back a week later to change them. Finally, some roofers did ridge vents, but there has been a variety of ways they've been installed. One roofing job in particular got my attention as the workers did a superb job of stripping off the old roof, tarping the roof overnight to ensure no leakage while the new roof was being installed, for how sharp the new shingles and ridge vent looked as they were installed, and just the overall look of a job very well done. I walked down the street to see who the roofer was...logo on the trucks was Tory's Roofing. The time came to do my roof; Tory's was the first roofer I called. My son had a friend/contact with another roofer, so encouraged me to call them as well. Plus I called a third roofer recommended by the solar company I was working with. Bryan Tory came by two days later, discussed the options with us, then did a survey, returning bids for three levels of shingle quality we had considered. The second roofer sent a crew over to do the same, except no sales pitch, just the survey. In fairness, they used the same brand of shingles as Tory's, so no sales pitch was needed. The third roofer didn't have time to get to us until there was a rainy day on the job they were working (red flag!). What's important about the second roofer, however, was that as we disccussed roofing work up and down the street, their senior technician pointed out a roof that was the only one with the ridge vent correctly installed...and that was the one I'd watched the Tory's crew complete. That was both instant validation of my opinion on Tory's as well as a checkmark in favor of the second roofer. When the bids from Tory's and the other roofer came in, it was easy. Same shingle product and scope, but even with a 5% "courtesy discount" from the other roofer, Tory's was $1000 less for the high end shingles we elected to go with. That made it very easy. Tory's was ready to install as soon as I got community association approval of color, which took four days. Tory's came the next day(!) with a full crew and did a superb job to remove the old roofing, inspect the sub-roof, and install the new one. I was amazed that exactly as the old roof was removed, the just-in-time delivery of shingles and other materials arrived. Superb logistics coordination! The crew started at 7:45 AM, left at 3:45 PM, having installed a beautiful new roof and thoroughly cleaned the yard around our house. A job exceptionally well done! The next day I got a call from the third roofer, did I still want him to come by to do an estimate? Since then there have been two periods of extended heavy rain over several days. So far no leak nor other issue has been found. There is no doubt in my mind here. I am very pleased with the professional team from Tory's as well as the quality and value of their work. Quality is remembered long after the price is forgotten. read more

We have done business with Tory's Roofing and have had no problems. I remember a time when my flashing was falling apart and the roof was about 7 years old.. they came out to service it no questions ask.. at the same time they did a complete look through just to make sure everything was ok. I am proud to use a family runned business with an excellent reputation! read more

Aloha, my family look to me when things need to be repaired around here, and now, I will always look to the crew from Tory's for our roofing and waterproofing needs. They were on time and came at the price they quoted, which was the lowest of several estimates. When they finished they left everything cleaner, spicier than before. They even took our own private trash. The roof looks amazing, the whole thing took only 1 1/2 days and all the extras that is really icing on the cake, this co provides as matter of daily buisness. I highly recommend Tory's for all your roofing needs. Posted for Micheal Gouveia by Robin Hanlin read more

What an excellent company Tory's came out to take a look to inspect the roof was so easy and pleasant to deal with it was unbelievable I highly recommend Tory's roofing or any roofing inspection or report , as a professional I find it hard to find a good roofer when you need one Tory's the guy ! read more

great job Hunter went beyond helping me process my claim Dongbu was my insurance company who uses John Mullins to process claims it was a night mare dealing with john Mullins Hunter help me close to two months trying to process my roof damage Hunter stayed on with me all the way unfortunate they Dong bu with John Mullins came up with all kind reasons that they wont pay out my claim beware of being insured with Dongbu Thank You Tory s read more

Rating for Tory's do not change. It took 25 days, almost a month, before a response via Yelp for a possible resolution. Why so long? Evident Tory's not responsive when we had asked for our an estimate regarding our roof. Since we could not wait, we went elsewhere and they did an awesome job. read more

These guys are a joke. They talk in circles and never give a straight answer. They service their large projects and do the homeowner when they can squeeze you into their schedule. If you own a single family home, be prepared to get the shaft and hear a ton of excuses. They never keep appointments and never follow their given timelines. If you have a gigantic mansion needing a roof replacement, costing huge bucks, they MIGHT give you the time of day if it fits their schedule. If you are an ordinary homeowner needing re-roofing you best look elsewhere. Let us hope their work is good, because their professionalism sucks. I got the feeling they did not want my business and did not want to work on my house. I wish they just told me they had better things to do before I signed the contract. I never thought re-roofing my home could be such a pain until I met these guys. read more

Had a hard time scheduling an appointment with this company as I am really busy. They called 5 minutes before my appointment to say they would be ten minutes late. After waiting half an hour, I called to cancel the appointment. I needed to get to work. And I figured any company that would waste your time like this will also waste your money (it's the same thing). They said they would check my roof in my absence, but I haven't heard anything from them. If you're busy, I am sure there are better companies to work with. read more

I started out quite impressed with their responsiveness. An estimator came out quickly and looked at my roof in Waialua. But then the estimate never came. I waited two weeks and called three times. No call back. Finally I sent an email saying I was planning to work with someone else. I got a call right away and the estimator, who left a message saying only "call me back." By this time of course I've lost confidence in them, and don't call back. I did the job myself. Hard work but less hassle, and now it's DONE! read more

Had my roof done several years ago. Leaked after first big rain. A guy came and caulked over the suspected area. I was charged about $2000 for "repairs" in addition to the original job quote. I had requested a small modification to a 10' eave and could have done it myself in a couple of hours. I actually asked the lead worker how the roof structure looked, and he said there was no structural problem, so that charge was apparently for my request. My old roof had a lot of copper flashing--saw one guy carrying away a load that appeared to be about 30 pounds. Probably had a lot more. I called about that. I was told it was considered waste, and I couldn't have it. A week or so after the completion of the job, I found a shiny ball of of linked roofing nails for nailing guns stuck in my wastewater pipe where it joined the vent to the roof. I happened to be working on some plumbing. I reported it to Tory's and was told there was a meeting about that--that was it. I could've had some more serious sewage problems in the long run if I hadn't stumbled upon it by pure chance. Overall, overpriced and unreliable. read more

I live in the Hokuloa AOAO. Tory's is currently cleaning and sealing our shake roofs and all I can say is the workers are absolutely outstanding. Often contractors' workers are only interested I getting the job done and don't care about owners' property and have an overall rude attitude attitude. Tory's crew are totally opposite. They are careful, considerate and friendly. This is so refreshing during times when there's so many things going on with the project. Whether your job is big or small, I highly recommend Tory's. read more

Their service recovery and professionalism is far superior than any other company I've ever dealt with. Seriously, Brandon was so understanding and cooperative when it came to a minor issue. I highly recommend their services! read more

I would definitely recommend Tory's Roofing to anyone who is looking to re-roof their home. My neighbor referred them to me and had only positive things to say about them, so I thought I'd give them a try. They were very professional and have excellent customer service. The office staff was super friendly and the crew that came out to do my roof was also very professional. Happy customer!! read more

My roof blew off in the storm a year ago and Bryan Tory worked with us to do a temporary cover and then a total re-roof within our budget and with a better high-wind solution than previously installed by any other roofer. Their company has excellent customer service and will work with you and support the work. They are professional and a pleasure to work with. read more

Shitty service. I asked for an estimate but never got it after months of waiting. I called and texted Bryan but he never returned my messages. I went with another roofing company. read more

Poor customer service. Need I say more. If you have a warranty problem, good luck. They installed the roofing felt under the metal flashing which is contrary to proper roofing installation practice. This was confirmed on the website and talking to other roofers. Their workmanship guarantee is good for one year only. My roof was leaking within the first 36 months of installation. They did not come to fix it right away. I had to wait over two weeks. Really disappointed as I have done business with them in the past. I have spoken with other homeowners and they agree and in concurrence with the poor service they received. They do residential homes as a side line as they have large contracts for hotels and schools. They will do a residential home when they work load permits. If you call , they don't even want to talk to you if its about a rework job or a complaint. I hope this review helps others . read more

Roof leaking after a few year. No call backs, no service, such a bad experience and a waste of money. Have since learned that the roof was not installed as per manufacturers instructions. Shortcuts and lazy. If you want to stay dry don't use Tory. read more

I started to read reviews to help me make decisions on businesses and products. Great company.

Tory's Roofing was a great choice for replacing our roof! They were fast, friendly, and most of all the quality of their work was right on!

This roofer was recommend to me. I called them and was able to get a quote quickly. They were able to provide several options and once we signed they were able to schedule our job in a timely manner. The roof and flashing they replaced looks good and already has held up well to the recent rainy weather. They did spill a roofing liquid in the front of our house that stained our driveway, carport wall, and garage door. We tried repeatedly to clean ourselves but found out it had to be professionally removed. We called Torys and they readily admitted their error. They sent out our salesman to do a site visit, he immediately contacted a contractor to come out the same day to do an estimate. Torys 100% rectified their error and removed the evidence of the spill. No Hassle, No questions. A real stand-up business. Kudos to their management team, Issak-sales rep, and Darren-contractor. Very professional and upstanding. We definitely would recommend this company and use their services again. read more