Beautiful Facial Spa in CLT! I visited during the week, and it was quiet and relaxing...hardly anyone was there. I had the combination facial and it was a great first experience, took about 30 min or so. The staff was also very thoughtful with their birthday gift bag, which was a nice touch. Definitely a great spot if you are looking for a little self-care experience in the Charlotte area. read more

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Known for its facials, Toska European Spa knows how to treat ALL of your skin, not just your face! I chose to have a Renew and Hydrate body treatment today because my skin all over has just felt "itchy". I could not have made a better choice. But first, I have to tell you about the spa. Of course, its South Park location sets the tone for excellence and posh. The spa is absolutely stunning with its crisp, white decor. I was fortunate to visit during the holiday season and it's decorated beautifully. I was greeted warmly and quickly upon entrance and seated comfortably with a glass of water. I got a little nervous seeing the facials being done in an "open area" but felt relieved when Monika D came and whisked me to a private room for my treatment. The treatment room was very nice with its electric fireplace mounted on the wall, spa-like music playing, and a very warmly heated massage table. Monika explained all that she would do but I could not even recall any of it once she started her amazing treatment. I do know that she exfoliated and moisturized my entire body with elements of massage incorporated. I have had wraps in the past, but this was different. I have had to shower after wraps to remove the applied products but Monika had a technique to remove products as she provided the treatment. I lost count of how many times I fell asleep despite my best efforts not to do so. I was just that relaxed. Monika assured me that my ability to relax to the extent of falling asleep was actually a compliment. I didn't want to fall asleep because I didn't want to miss a moment of the pampering. I left with skin that feels amazing. My only negative comment (if that's really the best description) is that treatments are not "cheap", but you get what you pay for. I will definitely go back (I booked my next treatment while I was there), but this level of self-care will be saved for more special occasions rather than the routine. read more

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Great experience! The spa itself is BEAUTIFUL. So nicely decorated. They offer facials exclusively but there are different ones to choose from depending on your needs and skin type. I got the purifying and she did microdermabrasion and put different products on it. I left feeling so refreshed! It took about 30 minutes and was soooo relaxing the whole time. I had Olivia and she was really good! The beds are next to each other in the big room but it's peaceful- the estheticians don't excessively talk, so I could just relax and listen to the soft music. I saw another review about the over selling of products , so I was worried about that. I noticed that after every facial, they bring each customer over to the product area and give them recommendations. I got recommendations on my skin type but I did not feel like I was being over sold though. She had 4 products, explained them and just put them up at the desk when I was checking out. He asked if I wanted to purchase them but I never felt pushed into buying anything. It is a little pricy but it had a luxury feel and I think they did a good job. Everyone was super nice and they gave me lemon water in a glass while I was waiting. I may not return as frequently as they recommend due to the price, but I would go back! read more

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Mixed feelings! The service I received was so relaxing and I really felt like the esthetician was knowledgeable. However, I will not return due to lack of transparency with pricing and inconsistent information on charges from the staff. Biggest advice would be to not assume anything and ask very clear/pointed questions, otherwise you will be left holding the literal bag. Staff was very nice when I called for clarification on the charges, but offered no solutions other than an apology and what they could have done had I not opened the products I purchased (several days prior). ‍ read more

A beautiful spa with top notch customer service. I see Aset for my facials and I am blown away time and time again! She is the sweetest person, so knowledgeable, and takes the time to really get to know me and my skin. Every product she has ever recommended me has been perfect for my skin. I called yesterday if they could fit me in for an emergency facial as my skin was breaking out so badly and Aset was able to see me in less than an hour from when I called. Truly incredible! Book with Aset! The only person I will see at Toska! read more

Toska European Spa truly lives up to its heavenly reputation! It's everything you would hope it to be: luxurious, impeccable, and personalized. I got a introductory facial (I believe it's called) over a year ago (but it just dawned on me to leave a review haha). Everyone who worked there seemed to radiate sunshine! They were genuine & professional, treating me like gold even though I came in wearing old sweat clothes and had greasy hair. (I was on the road traveling for work.) A personalized skincare routine at Toska is 100% worth the splurge! read more

Excellent experience and highly recommend. You forget you are in Charlotte and your face glows when you leave.

Pros: This is a gorgeous facility and I love the new location-- I live a few blocks away and can easily shop, dine, and have a spa day in one area. I'm a BR fan and like that I can pull up to replenish products without having to order online. Christine has been knowledgeable while doing my facials and conversing with her helps knock back that anxious feeling I get when I'm there. Heartbreak: I like the potential of having a relaxing time but the reality is it never works out for me. Every time I walk in here, all staff just stare at me. Then they eventually turn their head without a greeting or asking if I need help. It's super frustrating to expect a 5-star experience and not receive it. I've been in here 6 times (3 for product and 3 for service) and each time I get the "why are you here" stare from everyone. I've seen other clients get greeted before the door could even close behind them so I know it's possible. It doesn't matter if I have on $2400 boots or $100 sneakers-- it happens when I'm made up and well dressed and when I'm casual in a top-knot. Today I walked in to two unoccupied girls at the register and three unoccupied esthes near the product case and no one said anything. They each stared at me though, and then huddled up. I make my way to the product wall, past the estheticians, one of the register girls comes to the product wall and starts pushing product around, no one has welcomed me into this space or said Hello. Frustrated, I blurt out "can someone help me?!" a little louder than I intended and of course, all eyes on me again when someone breaks from the huddle to help with my product inquiry. I'm tired of coming here and not being able to relax. I hate the walk from the garage to Toska's door, deep breathing, hoping I'm not made to feel like I'm not supposed to be there. I hate getting in the door and realizing that nothing has changed. I'm honestly not sure why I keep coming back-- I stopped showing up in Dilworth to order from Rescue Spa in New York, where I just moved from, for this same reason. I think the repeat visits stem from a part of me that will force someone to see me, force you to know I'm there, and that I'm the one with the power-- I can make you see me, but you can't make me leave. EDIT: Toska reached out to me and apologized that I was made to feel this way. I learned that she trains her teams to be welcoming, and she was really disappointed by how she was misrepresented. I didn't post my review to elicit response so it was a pleasant surprise to speak with her about this. She was very sweet. I will be continuing my journey to perfect skin at Toska and hope to notice team's improvement in hospitality and respect. read more

Aset took great care of me! Ionic treatment has it all and I highly recommend. Such a great way to end a day!

My son treated me to a facial for my birthday. I had never been to Toska's so I didn't know what to expect. But wow ! From the moment you walk in the whole experience begins ! Was the best spa experience ever. Highly recommend. Treat yourself ! read more

I was past due for a BR facial and was excited to visit this location as the last time, I went to the Charleston location by mistake. Please note that the Charleston location is no longer owned by Toska so they just have this location in Charlotte. The drive wasn't bad...3 hours each way and no traffic tickets. Yes, I made a road trip for a facial because no spas in Atlanta offer Biologique Recherche facials. I have been using BR products for almost a year and my skin has made a huge turnaround. Before making it to Toska, I followed their social media pages closely for products recommendations and referred to them for questions and directives. If you can't make it to the spa, I would advise you to do the same. The place: The spa is in a quaint shopping center on the 2nd level. There is parking up front and out back. It's a very open, airy space with products on shelves lining the walls and the front desk to the left of the entrance. The sitting area is nice and relaxing with a view of the lobby. You're offered something to drink and I selected lemon ginger tea. Behind the front desk is a machine called the Skin Instant Lab where the esthetician takes you before your facial. Then there is an entrance to the treatment rooms and bathroom. Experience: I was given some paperwork to complete by Amanda, the spa manager and we chatted briefly I was introduced to my esthetician, Leigh Ann and she took me to the Instant lab machine to analyze my skin. She informed me of what each module did. The machine measures the amount of sebum, elasticity, pigmentation, moisture and trans-epidermal water loss. That way they can customize your treatment and suggest products that will rectify skin issues. After we discussed my routine, allergies, products and history as stated on the forms I filled out earlier, she took me to the treatment room in the back and the facial started. I received 2 treatments: brightening and skin remodeling. They are the same treatments received at the Charleston location. i learned some new and better ways to use the products I already own during the treatment and she taught me how to include certain products into my regimen. Final Impression: My visit to Toska Spa was definitely worth the drive and I will return. The facial was both therapeutic and informative and Leigh Ann was amazing. It was nice to finally meet some members of the team as we have communicated before I was finally able to make it there. Using BR products have made a positive impact on my skin and im looking forward to happier, healthier skin for 2018! read more

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Very cool space and relaxing facials, however the luxury aspect is ruined by product pushing and lack of results. I see no real difference in my skin after coming here for over a year. The experience is always accompanied by employees pushing to sell me products which not only makes it feel cheap and not luxurious, but also insincere. I should have spent this money on lasers and peels and genuine lasting procedures instead of overpriced products being rubbed into my skin. read more

Toska has the best facial not only in town, but beyond. She takes the time to personally figure out what your skin needs and gets to work to bring out that "Toska Glow," which is definitely a REAL thing. Her spa is gorgeous and you feel pampered as soon as you walk in. Her array of product offerings are top notch and some of the best brands in the world. She has a wonderful staff that will help you with all your needs. Run, don't walk to get your glow on. xoxo read more

The service at Toska European Spa is impeccable- I feel so special from the moment I walk in! I highly recommend visiting the spa on a regular basis. My dermatologist is baffled by the improvement of my skin. He initially wanted to put me on a prescription for redness...which I never filled. I started going to Toska European Spa and never looked back. The products will change your life...I really don't remember life before them. I was never the girl who would go out in public without makeup- and now I have never felt so confident to show off my skin! The team is incredible- every experience is such a treat. Run, don't walk- you deserve it!! read more

Services and Products | 5+ Stars My daughter and I called on a whim for an appointment for some mama/daughter time. Neither of us had never heard of this salon previously (so no preconceived notions based on hype/celebrity). We enjoyed the facials and my daughter loves the products so we purchased some for her to use at home. The products are unique and natural which is refreshing. The facialists were both kind and informative, providing a written list of additional recommendations and techniques for my daughter's specific needs. ***UPDATE after 3 months- My daughter's skin had been problematic and prone to breakouts with some scarring when we came in for the facials. She has experienced a dramatic improvement from the products and her skin has never looked better. Her skin is not only clear but the texture is improving, and actually looks repaired. The scarring is greatly diminished. She now goes makeup free for the first time in years. I love seeing the change in her confidence. read more

I had a terrible experience. I booked a facial that cost $265. The technician asked if I was open to other things. I said yes if it was same cost. She left the room 4 times to get products. She also was ten minutes late and did not go over. The facial was very poor. At the end, my bill was $675. I questioned the bill and was in complete shock. The receptionist was also very rude and did not even explain to me the price breakdown. She told me that I did some other type of facial that I never even heard the technician say. She never told me it was going to cost more not to mention it was double the price! They fully took advantage and was just trying to take commission. Make sure you ask how much it is going to cost so they do not add on extra. read more

Space is gorgeous, very clean, professional and friendly staff. But it's incredibly overpriced. I also didn't appreciate the hard upselling tactics. I booked a deep cleansing facial and as soon as I laid down and was ready to relax for the treatment, the esthetician started pushing add-on services and running through how much extra they cost. It was not relaxing to say the least! I just wanted the service I booked. Despite her saying that she was using hydrating products, my face was somehow more dry the day after the facial than when I came in. I'd go somewhere else for a better facial at a fraction of the price. read more

The facial bar was an excellent experience and the estheticians are incredibly knowledgeable on the products there.

Every aspect of this business is executed to perfection. My entire family has benefited from both the product and the experience that Toska provides. Well done! read more

Hands down, best facial I've ever had. My esthetician was incredible. She was knowledgeable about skincare in general, the science behind proper skincare practices, and the entire Biologique Recherche line. I'm a skincare junkie and came with tons of questions, every one of which she answered thoroughly. What I loved the most about my experience was that it was personalized for my skin. I've gotten facials before and they've always been "one size fits all." In this case, my esthetician used a machine to take readings of my skin's elasticity, moisture content, pigmentation, and the quality of my skin's external barrier. These results then informed her treatment and the products she recommended. Not only did I leave with glowing skin, I felt so relaxed and rejuvenated. I couldn't recommend this place more highly! read more

They need to just add signage, "No Coloreds Allowed" I was happy to learn another spa in the area sold Bio. Recherche. I spend hundreds on this line and had been without while overseas and my face went to hell in a handbag. It erupted in anger at not having its routine. I desperately needed it like water in a desert. I stopped packing and sped to this place knew what I needed and had she left me alone to shop would have got my biomask, placenta oil and lait o2. I walk in to what felt like profiling. Im in the middle of a house move and look like hell. Im also... brown. I will never drop over $240 here again or anywhere else where the help wont even let me shop. Couldn't hold what I choose. Wanted more. Ive been out of the country and ran out prior, my spot had a back order. My face went from perfect everything to a nightmare. I've used this line for years. So to find it in stock locally almost made me cry. In two or three weeks it will be better but I wanted the Biomagic mask and more placenta oil. But, I was so put off I just got the basics. I love when a person treats me like they judge a books cover. I almost want to return this but I need it. But, the overly helpful, "I'll take that", are they serious? Funny the yt woman looking at the same shelf was fine to shop alone. I tried to keep my anger to a min because Im twice the girl at the counters age, but this was sobering and hurtful. It reminds me why I am happy to be relocating to a more progressive and diverse area. Dual masters degrees and have a business helping the dying and aging researcher. Nobody spending this kind of money needs to be treated like that. Also, had I spent this entire $500 for all I really wanted I absolutely would have been more vocal with management. Unexceptable. Never again. Im sincerely awestruck and flabbergasted! Im replaying the event over, she was behind the counter, other shopper wasn't assaulted with her overly "friendly" help and she was looking and reading whatever she wanted, while the help was behind the counter. I walk thru the door and she literally beelines to me, and absolute never left, and again didn't allow me to hold my choices, nor grab or look for anything else Im seriously now ruminating on this disrespectful and dehumanizing transaction. I paid cash and put my things in my bag. Also, why get a name on me but nothing else?! No email needed, no number? Why just a name? This is weighing my spirit down like I literally am unpacking wtf I just went thru. Saw similar review, not just me. And it's your loss because we spend big on luxury, have money and will take our money elsewhere. Order Bio Recherche online instead from Rescue Spa in NY. Fast shipping and amazing free samples from the line and from Valmont line. And as a spa lover, Toska is lacking in the decadence and luxury. The products they sell are the most luxurious thing here. Cool place for HS Prom or a me day. But it needs to amp up on the luxury. It was empty too, no appts or customers aside from those seeking a hard to find brand. read more

Toska is the most beautiful spa I've ever set foot in. Beautiful, white simplicity and exquisite placement of products. Today I had a facial by Toska. She is so beautiful and such a sweetheart!! I definitely plan on going back, and I would 100% recommend Toska European Spa for anyone looking for a serene experience...almost like a mini vacation!!! read more