I bought 2 refurbished Samsung Galaxy phones from A&A Phone Care and can say I have been very…read morepleased with my purchases.  The first phone I bought was two years ago and is still working great with no issues. I was afraid it will become glitchy because the phone was an older model but so far, it's been working smoothly without any issues. I was surprised that the moment the owner inserted the sim card, I got service right away from my mobile carrier. I mean, immediately. The phone is truly unlocked. I remember in the past, it would take a few hours but maybe the technology or speed of service has greatly improved over the years. The second phone I just purchased a month ago also works great with no issues as well. I generally do not write reviews right away in case there is any problems with my purchase that needs to get resolved and share with others. But I am here to say that I have not had any issues. Again, with the second phone, the moment my sim card was inserted, it worked right away. It was pretty much in and out on both visits.  I remember to come back to write the review because the owner was very kind and also provided all the necessary accessories at no extra charge above the asking price, which was actually very comparable to Amazon's (but without the membership fee!). The shop also has a good selection of phone cases and other accessories to choose from. What draws me into this business is the genuine kindness of the owners and their willingness to work with me on what I was looking for. Since this business is close to my home, I will definitely be coming back if I need any other phone-related stuff.

Extremely friendly, professional, helpful. Go to them for speedy phone repairs/accessories/devices…read more Highly recommend!!

Quality/Quantity - Now that I am back with my international…read moretravels, I am back to studying the T-Mobile plans. My friends say this is the best carrier for international travel. Atmosphere - Small authorized T-Mobile dealer. Same mall as the Starbucks I frequent, so it's easy for me. Open 7 days a week from 10am or 11am to 6pm or 8pm. Limited parking with many poor/bad drivers, be safe. Service - 5 stars, Nelson was good. He was patient and listened to our needs and made good suggestions. I now need to check with the team to see if all is good with the carrier change. No contracts (unless you need devices). Price - See websites for menu and pricing. Then see Nelson for a good deal. Owner Comment - To the T-Mobile management team - Take care of the people that take care of you. FYI, I can not find you on the T-mobile website? Is it because you are NOT a corporate store and an authorized dealer?

My Mom, my brother, and I were eating at the food court located in The Square Shopping Center. In…read moreconversation, my Mom said her cell phone has reached it's last breath. After our lunch, we headed over to this T-Mobile to see what they have available. My Mom isn't into the latest and greatest cell phones so we were looking for the old fashion flip phone... yes, you read right! LOL Hey, as long as calls can be made and calls can be received, it's all good! Unfortunately, they didn't have any flip phones in stock. The staff was very helpful though... they did provide some recommendations. Our visit here was very short lived and that's okay, but worth it. We ended up going to a Best Buy in Los Angeles near my brother's house. And yes, we did buy a new Nokia - 2780 Flip Phone (Unlocked) - Blue for my Mom at that Best Buy. Thanks T-Mobile for the recommendation!

I have been coming here for many years whenever I need to get a new phone or change phone and…read moreinternet service. Only downside is the small parking lot. I always get good service here from Tony and Jenny. I don't know how Tony does it, but handling both phone and customers is tough! He knows his stuff and was very helpful, but had to do a lot of overtime to get my phone and internet issues.

I would highly recommend this TMobile retail store becaus Jenny is an expert in different phones…read moreand plans. I feel She always have her customers's best interest at heart. She's honest and Upfront about your phone issues so you don't get misled. I will always check with her before paying unnecessary money elsewhere.

best service ever by these two young men who fixed my phone that disconnected randomly and didn't…read morewant to connect. I forgot their names but really good service

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

The best I always come to him for my repairs he does it…read morequickly and i never have any issues after always satisfied :)

The owner is really kind and nice! He helped me with my broken screen protector, and the new one he…read moreinstalled is perfect. Definitely recommend!

Tommy was awesome. Had an iPhone repaired. Long story short a phone got ran over.the phone was…read moreheavily damaged. Screen and phone housing were badly cracked. So had to transplant the working parts of my iPhone into another iPhone. Work was done cheaper than some other stores I called. I would recommend Tommy to everyone.

My iPhone 15 battery is getting heat after 30 minutes use. I went to Apple Store to check and the…read morebattery is not Apple OEM as it is from China. I rather paid more money to get the battery replacement at Apple Store than go to local store.

Annie gave us incredible customer service with our phone and questions about our plan.. thanks for…read morebeing such an amazing help in such a tough time dealing with the loss of my mother.

They basically LIED and tried to SELL me. Don't come here. I checked with the actual main cricket…read morecompany via their hotline online and bought the same plan for 70$ cheaper. I'd put 0 stars if i could.

Jeremy was so helpful!! He made the process seamless. He answered my questions and assisted with…read morethe entire set up process.

I wish you could leave zero stars. Seriously the worst experience purchasing a phone ever…read more Go anywhere else but here. I'm not sure if the company was offering bonuses for writing orders up a certain way. I've worked in retail all my life and I know companies try to incentivize their employees. The problem is employees try to take advantage and get the max out of orders and sales. Part of my order was supposed to ship but they didn't cancel it. This was after I drove back to cancel it. I went into store the employees said they didn't have any other order for me. Two weeks later I get dinged with an order and I received the phones. I had to go back to Sam's store to hand them back and make sure they credited my account. Seriously there are better retailers of Verizon. There had to be. I had Tmobile and att in years past and never a single problem. This is your warning...