We had a great experience with HVAControl. Vardan was professional, knowledgeable, and took the…read moretime to explain all of our HVAC system and heat pump options a clear and easy-to-understand way. We never felt pressured, and he answered all of our questions patiently. Although we ultimately chose a different direction, Vardan made a very positive impression. Honest, trustworthy, and excellent customer service. Highly recommend!!

I was very satisfied with the service provided by Vardan. They responded to my request very quickly…read moreand were ready to send a technician the same day. They performed an inspection, found the problem, and fixed it right away. What I really appreciated was that they also checked the ventilation system and honestly told me that it was clean and didn't need to be serviced. My original request was about the heating not working, but they actually did a bit more by checking everything and even replacing the filters. It was refreshing to see that they didn't try to upsell unnecessary services, which I truly appreciated. I will definitely be using their services again in the future.

Fixed right away! Edaan with Lee's hvac was amazing! He took the time to explain what's going on,…read morewent inside, really investigated to diagnose the issue, took a look at our old rooftop unit and saw the fuse needed replacement. Took less than 30 min and only charged the diagnostic fee. I'm grateful and a very satisfied customer. Looking forward to working with him again as a repeat customer.

Very friendly and thorough, gave instructions about how to make system more efficient, gave advice…read moreabout possible change in system but it wasn't a sales pitch.

Nadav is the GOAT I run a construction company and I love…read moreworking with him! Very knowledgeable and very professional, and always looks for what is best for me (even when it means less money for him)

Very prompt and responsive, knowledgeable and informative repair tech replaced our HVAC fan motor…read more Gave excellent advice on maintenance as well.

Called due to a broken AC. Was scheduled for a same day evaluation, which is amazing. However, our…read moretechnician was stepping on our child's belongings, kicking them out of the way with his shoes. We were told "nothing was wrong" with our unit, at which point, we hired a second opinion who identified a problem, and fixed it.

Wow. I rarely leave reviews, but this is one business that truly deserves a five star review. My 22…read moreyear-old HVAC died in the dead of summer, and after working with another service provider I called Express A/C for a second opinion and quote to either repair or replace the unit. They inquired about what the issue was, and I appreciated their willingness to hear the journey I had the previous week with the other service provider and the issues the system had. Zach came out the next day and was so informative and honest. He looked at my HVAC unit and we decided it'd be best to replace it. Within 30 minutes of him arriving, I had a very reasonable quote for a high-quality unit. I have become so wary of home service providers trying to rip me off. Zach and Express A/C did not rip me off at all, and instead gave me a price that hit the mark of what I thought was a reasonable price, if not under - especially given the prices of things right now. It is always so refreshing to come across a service provider like Express A/C that has integrity, high-quality service/experience, and reasonable pricing. That is the trifecta that makes a top-tier home service provider, and Express A/C has got it. Thank you, Zach for helping to restore my A/C so quickly and efficiently. I called this company because of the other positive reviews I read on Yelp, and I'm here to say they are accurate and that - if you need help with your HVAC - this should be the first company you call.

Raul of Kilowatt AC/Heating is outstanding in every way possible. He's super responsive to our…read moreneeds, very knowledgeable and has an extremely kind manner. He stands by his word with honesty and integrity as does the Kilowatt Company of professionals. Kilowatt is lucky to have such a wonderful employee as Raul. Three AC jobs completed with satisfaction!!! Most Respectfully, Grant S. (Calabasas & Agoura)

I had my HVAC system installed in 2020 or 2021 and had great customer service up until now…read more Sometime recently, they've decided to use AI to screen their calls and you are unable to talk with someone in the office. I am in their membership program which requires monthly payments and grants me routine maintenance on my system. However, Kilowatt skipped my last service appointment. When I called to check in, I was greeted by an AI bot - one thing that WAS good about this business, is that they had great person-to-person customer service, now they choose AI. When I was able to circumvent the AI, I was forwarded to a call center. The operator informed me I was removed from the membership, though the company has been collecting my monthly fees. When I asked to be connected to someone in the actual office, the operator refused. When asked when my call would be returned, the operator said he didn't know. TL;DR - AI bots screen calls and schedule appoints, collect fees but haven't provided services.

I contacted Yelp in the middle of the night looking for help with some terrible noises coming from…read moremy air conditioning unit. On a Sunday evening near midnight, I received a response from this group. They arranged for a technician to come out to my home within forty-eight hours and would have come sooner if it was not for my busy schedule. The technician was polite, diagnosed the problem quickly, and initiated repair and maintenance all in the same trip. He spent less than an hour performing his duties and was extremely polite, clean, and professional throughout the event. I would say this is some of the best repair service that I have experienced in the area and would recommend this group, with particular emphasis on Alex, the technician who came out to aid me and my family. Truly outstanding! I would definitely recommend that you consider their services if you are in need of HVAC services.

Honest, fair, and skilled - exactly what you want…read more My dishwasher turned out to be beyond saving, but I'd still give AB Appliance five stars without hesitation. Alex came out, diagnosed the problem thoroughly, and was upfront that repair didn't make financial sense. No upsell, no made-up parts charges, completely fair. What stood out was how much he clearly knew his stuff. You could tell within about five minutes that this wasn't someone going through the motions. He knew the machine and explained it in plain terms. When something else breaks (and it will), AB is definitely on my list.

Avi and Jose did a great job. Complete new replacement installation for a very fair price…read more Responded twice and quickly to repair some minor issues. I wouldn't hesitate to recommend AOL for any of your HVAC needs.

Our new unit decided to not work once we finally turned it on for heat now that it's much cooler in…read moreLA. Turns out there was some sensor issue, then it was our old thermostat that wasn't playing well. Avi sent his crew multiple times until we were sure the fix stuck and didn't charge us a thing. They were so professional and apologetic. We are grateful for their top tier customer service!

Our HVAC system stopped cooling in the middle of the heat wave. We contacted California A/C Heating…read morevia Yelp on a Sunday afternoon, and even though they are closed on Saturdays and Sundays, I received a response that same Sunday afternoon from Anastasia to schedule service for early Monday morning. Nino arrived on time and quickly diagnosed the problem with our HVAC unit and replaced the part. AC was up and running perfectly just shortly after his arrival. He also checked the output and distribution of air flow and took the time to explain to us what had happened and how important it is to do maintenance on a regular basis to optimize the unit's life. 100% recommend their service.

Nino, Anastasia, and Manny went above and beyond to help us through a new air conditioner…read moreinstallation in the midst of a heat wave. They even gave us a portable unit over the weekend until the job could be completed, which allowed our house to be livable. They were honest, straightforward, and pricing was fair. They finished the job in one day and we are highly satisfied.

We had a great experience with David and couldn't be happier with the service. He came out and got…read moreour AC unit up and running again just in time for the heatwave--having cold air back has been such a relief! From the start, scheduling was simple and communication was fast and responsive. David went above and beyond to track down the replacement parts quickly and took the time to walk us through the repair process, answering all of our questions with patience and care. We really appreciated his professionalism, honesty, and attention to detail. The itemized quote was sent promptly by email, making everything clear and straightforward. Thank you again to David and Pioneers.

I woke up one Sunday morning to a nightmare scenario: something in my attic was leaking directly…read moreinto my kitchen. I assumed it was the AC unit sitting right above it, so I contacted Pioneers in a mild panic. They quickly put me in touch with Tomer, who showed up that same afternoon to take a look. From the moment he arrived, Tomer was calm, kind, and completely professional, which is exactly what you want when you're stressed about water dripping through your ceiling. He diagnosed the problem efficiently: our AC drip pan had overflowed due to a clogged drain pipe. He walked us through everything as he went, answering every question we threw at him without making us feel like we were slowing him down. He needed a couple of additional parts he didn't have on hand, so he promised to return Monday morning to finish the job. And he did, right on time. When yet another part turned out to be needed mid-repair, he didn't reschedule or leave us hanging. He went out, got it himself, and came straight back to finish what he started. No drama, no delays. While he was up in the attic, he also flagged some rat droppings and other pest concerns. But not in a pushy, upsell-y way, but just as a heads-up. "Here's what I'm seeing, I can get you a quote if you want." Refreshingly straightforward. Tomer turned a stressful Sunday emergency into a resolved problem by Monday afternoon. Thanks Pioneers H&A!

This was my first time using their services but when I needed a new central HVAC for my home, I…read morewent through Costco and Around the Clock is their current subcontractor. Michael handled all the business and clearly explained to me in my home what equipment options were available (all Lennox via Costco) and what payment options and benefits were available to Costco members. I took a few different estimates from other companies and although I found comparable equipment and installations that might have priced out cheaper than Around the Clock, the benefits received from Costco for CostcoCash along with direct cash refunds made them very appealing. Michael is very patient in the process of answering any and all questions regarding the equipment, installation, etc. The installation was smooth and painless. The team of two installers were polite and professional. They worked clean which is greatly appreciated. The installation took about a day and a half. End result: I'm very satisfied with my experience with Around the Clock. A very professional installation with great customer service. The new system has completely transformed the comfort level of my home. It's already been battle tested in this SGV summer and I couldn't be happier. If you're on the fence in deciding whether or not Around the Clock is a vendor you'd like to use, I whole heartedly recommend them.

Avoid this company if you value honest diagnostics, fair pricing, and proper warranty support…read more *Paid $190 in Diagnostic Fees: Charged two separate $95 fees for the exact same intermittent blower motor issue (Invoices #106315050 and #106653607). The first tech found "no issues" and left. *Inflated $2,401 Quote: On visit #2, they finally confirmed the failing ECM motor and quoted $2,401.20 out of pocket, claiming it was out of warranty. *Active 10-Year Warranty Ignored: I called the manufacturer (Carrier/Day & Night) directly and verified the unit is under an active 10-year Enhanced Parts Warranty ($0 OEM part cost at the counter). *Refused Warranty Exchange: After I provided the official Carrier registration confirmation number, they admitted they aren't an authorized Carrier dealer and insisted I pay the entire $2,401 upfront and wait on a potential $1,151 reimbursement. Even with their math, they were charging over $1,250 in pure labor for a 2-hour swap.