Beware of replacement item mark-up! They replaced an old heater thermostat with a new entry-level unit and marked it up 200%. Service was fine but an item that was in the $50 dollar range online they charged $165 for. Gouging to the extreme. read more

The furnace in my rental broke down in the middle of a cold spell. Arie was wonderful. He responded to my request quickly, and assessed the problem. He and his people were very respectful of my tenant, and their needs. They completed the job quickly, and as outlined in their bid. Arie's people were efficient, and left the property very clean. Bottom line, they were very professional, caring and efficient. As a professional property manager, I wish there were more vendors like Arie, and his company. read more

I needed a new air conditioner and was recommended by a friend to call Arie at A/D. I am so glad I did. Arie and his crew did an amazing job! They explained all my options and figured out what would work best for my house and my budget. They really went above and beyond helping me and installing the HVAC with no problems. I would highly recommend you call A/D for any air conditioning or heater needs. read more

I was calling around on a late Saturday afternoon to service, my air conditioning, and A/D was able to come on Monday. The technician Rami found the problem and had to order a part. The following day he returned, and was able to fix my heating and air-conditioning. You have no idea what a relief it was. He was kind and professional, and I am most appreciative. I also think that the service charge was very competitive, and I am a very happy customer. read more

We had a difficult problem with our a/c that Ari and Ramy diligently worked to solve. They followed up without charging more to make sure the original fix worked properly. I really love this company! read more

I am so incredibly thankful to Ali and the team at AD. Our AC broke down this morning during this horrific heat wave and after one call, Ali was came to my house same day and fixed everything. He was polite, professional and honest. And most importantly he got the job done. Thank you so much for allowing my family and I to sleep tonight and live comfortably during these crazy temperatures read more

I am a property manager of several properties in San Fernando valley during this heat wave and power surge throughout the San Fernando Valley, I needed immediate AC service. I called for new service with this company. Ari the owner spoke with me, He explained his techs all had very heavy daily schedules, But are very quick and accurate, he promised by mid day he would hv my adddress serviced, and he delivered, with a 25 mins courtesy call they were on their way... they showed prompt n with professional service, His techs were polite, n properly Covid protected. My 1st experience from the intial phone call to the actual physical service is really 5 star status. Bravo guys... keep up the great service We need actions like this under these stressful times. Last Property Management read more

If there were a "10" rating I would give it. My air conditioning went out during this horrible heatwave. I called them early in the morning before they were even open and a live answering service took my call and said someone would get back to me. Within a half hour, the owner, Ari, called me and told me that he was on his way into the shop, would check the schedule and get someone to me as soon as possible. He also promised to call me back within 30 minutes and kept his promise. I was told that someone would arrive between 8:30 and 9:30 AM (the business opens at 9:30). By 9AM Rick had arrived. Like Ari, he was friendly and personable and set right to work to figure out what was wrong, explaining everything along the way and inviting me to look at exactly how he was testing to find out what was wrong. He had to leave briefly to get a part for the final fix but took the time to get everything working temporarily before he left. Rick returned, checked everything out and had me up and running soon afterward. I was so impressed with him and with the company that I signed up for the regular maintenance plan. So, I can recommend A/D highly -- fast, knowledgeable service from an excellent repair technician from a company owned by someone who really cares about his business and his customers. read more

This company serviced the central air in the last place I lived in and were always prompt with their maintenance schedules. I have since moved so I called to ask if they can give me an estimate for a new unit and I made sure to specifically ask if: 1. They charge for estimates 2. Do they service my area. They said, no charge for estimates and yes they service my area. After setting up an appointment they called to reschedule from Friday to Saturday, I made it a point to tell the receptionist that if they didn't service my area we could just cancel the appointment. She said no its fine. When he got here he wasn't very happy because we are far from Van Nuys. He was pleasant enough to look around and climb in the attic and stuff. As he gets ready to leave he asks me if I know their is a service fee for coming out of the area. I politely said no, I checked before scheduling. Then he said he only gives estimates for an $80 fee. What completely baffled me was when he went to his car to put the ladder away, (so I thought...) but he actually just got in his car and left. No estimate, no "we will be in touch", nothing. WTF At this point I'm really confused, I don't know what just happened. I check online again about the FREE INSTALLATION ESTIMATES, sure enough it is advertised as so. I call their office to ask when someone is going to call me with an estimate, they said they would call me back to let me know. I'm still waiting but I don't expect to get a call back. read more

I had them replace my old furnace and AC unit. I was dreading the process, but they made it painless. The technicians were so professional and efficient. They also replaced my ducts, and still finished everything in a day and a half. Before leaving, they tested everything and set up my new Nest thermostat. They also made sure I knew how to use the Nest. The next day, the owner came by to check the Freon level again. I highly recommend this company. read more

My heater was making strange thumping sounds when I turned it on and a friend suggested I call these guys since she had used them before for get ac. They gave me a good price and the guy showed up on time and was really helpful. The work he did was fairly quick and didn't hurt my wallet to bad. I would use them again if I had another issue, they were on time, helpful and affordable. read more

If you need an air conditioner, do not call this company and make the same mistake I did. He is not dependable and a very bad businessman Arie Genchel installed my air conditioner 5 years ago with a 10 year warranty. I am having a problem that it turns off and on every 2 minutes and its is short cycling. Arie has promised to come out to check my problem out every day for the last 1-1/2 weeks and never shows up. He told me to call anytime, at 7am or 8pm in the evening and he would personally come out to help with my problem. on Friday 9/1/17 I talked to him at 3pm and he promised to be out himself after he finishes work at the shop. Instead of showing up as promised, he blocked his phone for 3 days and I could not contact him until 9/5/17. Every time I call him he has a million excuses. Today I had to call another air conditioning company, at my expense He is not reputable and he is dishonest. read more

First tech had no clue what to do,said he was going out to his car never came back.Next day showed up with another tech neither knew what problem was.Third time came out said be back next day.Was suppose to be there at 11:30 I called office told me will be there at 2:00 no show no call no nothing. This company is a serious joke strongly suggest not to use them They came out 6 months ago one if the techs was an Armenian guy that had the other guy do all the work,the Armenian guy literally sat on my couch made himself at home! read more

A/D Air Conditioning was some of the best service I have ever received from a contractor in LA! My central air blew out and with one call they scheduled the next day, called & emailed to tell me when they were coming, were on time, diagnosed the problem, went and got the parts, came back the same day. SO IMPRESSED! David & Ali & Leon all took care of me, made my house cool again, and Dena in the office was so helpful for payment and invoice. What a PRO JOB! They did a full AC service and cleaned my unit and changed my filter. Call them for your job! read more

My heater's automatic gas valve was leaking gas (according to the Gas Company) and I am extremely pleased that l called A/D air conditioning and heating. The owner, Arie Genchel is reliable and trustworthy. He is also very knowledgeable and friendly. Arie spoke to me on the phone a few times, answered all my questions and addressed all my concerns with utmost professionalism and patience. He quoted me a fair price for replacing the gas valve and repairing/servicing the heater/air conditioning unit. Arie was very accommodating, soon ordered the part and send it with a team of two very polite and professional techs to our home. Arie's techs were diligent, thorough, explained things, and even gave me some tips as to what to look for and how to clean or maintain the AC and the heater for getting more efficiency. I am very grateful to Arie Genchel and his team, will definitely call A/D air conditioning/heating again for future ac/ heating needs and would highly recommend them. Sent from my iPad read more

I purchased a unit through AD airconditioning about 5 years ago and am happy with it. I call them to check and service my system once a year and generally have a positive experience with their technicians. The last time I called them, though the technicians were almost 4 hours late, which would have been okay if they had called and kept me apprised of their schedule and apologized once they finally arrived. The technician, Oscar, that showed up was in a very bad mood- obviously having a bad day and unfortunately taking it out on his customers. I was very shocked and unhappy with Oscars' attitude toward me and his refusal to go under my house to check the ducting because it is "an old house and might have asbestos". He left my house without doing anything and I immediately called the company to complain. Within a half hour the owner of the company called me back and when he heard what had happened he apologized profusely. He offered to send a different technician to my house and do whatever needed to be done to make me happy and win back my loyalty and he told me there would be no charge for this service call at all. A few days later a much more pleasant and professional team of two came to my house and did what needed to be done. As promised, I was not charged. The fact that Ari, the owner , was so polite and eager to keep my business was worth a lot to me. I will continue to call AD airconditioning for my needs since aside from this one unpleasant experience they have been a generally very satisfying business to deal with. read more

We've had our new heating unit for several months now and we couldn't be happier with how it heats our home. The installation process went pretty well and Ari stepped up each time we had things to work out. He went the extra mile to make us happy. read more

AD to the rescue. In the peak of last week's heat wave our 9 year old Payne air conditioner flat-lined. dead Kaput nothing. Sent out a frantic call to friends for references..first place so busy has yet to return call..Second guy responded quickly but booked through next week. Vivian at AD took my call put me on hold while she checked schedules and said she could have someone out in a hour and a half. I was thrilled it was just going to be the same day. Carlos and Hugo arrived within that window. (Again impressed!) and quickly set about assessing the situation....The motor was gone, was in need of a new capacitator (sp?) and probably some freon. They needed to bring my old motor in so they could do an exact match. We called Vivian and again with a little back and forth got the first appt for the next day. Carlos was on time and got to work right away and within and hour we had things up and running. It wasn't inexpensive the motor and capacitator with tax ran $632, 2.5 pounds of freon $160 and 2 Hours labor $170. --962.20 all told. BUT I have never had a service call on this unit since 2005 --so all told a value. Really a great experience from start to finish. Good office support. professional, knowledgeable and friendly field techs, the right equipment and the fastest turnaround anyone could reasonably expect. THANK YOU!!!! read more

I couldn't be more pleased with A/D!! My special thanks go out to Arie who, in my moment of despair of needing a new air conditioner, showed up the same day I called him. He let me know that he would be able to get me the right unit for my needs at a price that worked within my budget. The installers arrived on time, and cleaned up the area before they left. I'm now sitting in a coooool house during one of the Valley's worst heat waves! Thank you Arie!!!!! I highly recommend H/D Air Conditioning & Heating, Inc!! read more

A/D air conditioning were fabulous! I wish all services were as punctual, reliable and trustworthy as they are. I received calls telling me when they were on their way both times. When they arrived, they quickly determined the problem and repaired it quickly and reasonably. I would highly recommend them read more

A/D Air Conditioning and Heating replaced our thirty year old units in our West Hills home. Ari was very helpful in making the correct choice for our home; his staff were curteous, efficient and cleaned up. When I had problems with a thermostat they fixed it right away. I give them rave review! read more

Arie was extremely rude !! He came out to fix my air conditioner, together we decided to change my unit from a 3.5 ton to a 5 ton. He quoted me one price, and when the job was done the price went up by $1,500. He was rude and not professional, while he was working on the unit, he never mentioned the fact that all my ducting was too small and now he wants more money to reduct my home, seriously!!! I have used Arie in the past, he installed my old unit 12 years prior and has serviced it through the years, you think he would know in advance that the ducting need to be changed! NO....... he took the opportunity to grab the job and then let me know that its "not advisable to keep the small ducts" That is not customer service to me. On top of everything when I called in to pay they told me there would be an added 5% charge for credit cards, which was not disclosed to me when we spoke on the phone. Arie has always had an edge in his voice but this time he went to far, when I spoke to him about it, all he did was yell and scream at me, and on top of it his office hung up on me when I called them. Extremely rude and unprofessional, If I could rate him with a big fat 0, I would. read more

I've got to say that Arie and his team are great. Fast, efficient and honest. But most importantly, they are responsive. Have used them for years, but just haven't made the time to review (my bad). A few months ago, a tree trimmer in the area cut a power line causing a power failure and a significant power surge. When the power came back on, we found that many of our appliances weren't working. The biggest problem was that the AC wasn't working. Apparently the surge fried a number of control boards, including the AC system. Of course this was during a valley heat wave. Called AD that morning and they were out the same day and got the system up and running. Just came back the other evening from vacation (again during one of the heat waves) and the AC wasn't working. Called A/D the next morning and a tech was out that day. Thanks Arie and team - you're a savior! read more

First impression is everything. They promised to arrive between 1 and 3 and they did. 1:05 to be exact. By 1:30 we had a diagnosis and by 3 p.m. a resolution to our problem. We didn't expect it to be cheap and it wasn't, but Richard Martinez, their technician, explained everything and showed us step by step what needed to be done in order to repair our AC. He was very patient and understanding, a pleasure to do business with. And of course Ari, the boss, was also very accommodating. Thanks Ari and Richard, happy holidays to you all and thanks for our warm house! Also, can't forget our granddaughter Mikala Larez who referred us to AD Air. Sincerely, Larry and Mary Larez read more