Emailed company to schedule a tow. No reply. Went online and called office. They told be to call the driver. Driver inform me that he's too busy and to please call back next day. Called next day and left a message. No response. (Must be under new ownership abd kept the original name cause old management would respond asap!) Don't waste your time calling this company. They got one star because otherwise I can't leave a complaint. read more

It was yet another beastly hot day in Honolulu, my car would not start, key would not turn in the ignition. Called Audi auto service, 20 minutes on hold up on Laukahi Street sweating, and unhappy. Audi called back and told me it would be at least an hour for a tow truck. I told them not to bother I'd call a car to pick me up. The next call in was from Petey at Waialae Chevron Towing. He was so calm and helpful, especially for a frustrated and hot wahine, he walked me through several steps and got my car to start. So knowledgeable! He did this and was not getting a tow out of the deal. The problem is with my model car parked on a hill, who knows these nuances? Petey was excellent and I will call him when I need a tow. read more

This towing service is top notch. I have a corvette and it was in a small garage, wouldn't start. "Speedy " was the row driver and specialist who came to help. He went above and beyond getting the Vette out of the garage, up the driveway and started. He then followed me to the dealer to get my battery replaced. Then, (because it couldn't be done immediately) he drove me back home. I highly recommend his/their services. Speedy was professional, friendly and helpful the entire time. Mahalo nui read more

Superb service, the tow truck arrived on time and Peti was very careful in how he prepared, loaded and unloaded my motorcycle on his tow truck. He used white towels to make sure there we no scratches on the tie areas and it was a class act from beginning to end. read more

Towagon Service by Waialae Chevron - A well prepared bike for moving. - Towing Near Me - Honolulu, Hawaii

I had a bad experience with Waialae Towing. My truck was picked up by these guys and other than plates in storage, the truck was fine when they hooked it up. Upon delivery of my truck on the carryall tow rig, my window frame was broken and laying on the hood, glass cracked. JJ was the driver and acknowledged the damage noting that it wasn't broken when he picked it up. Petey was dispatch. After many phone calls to Waialae Towing about the damages, They denied it ever happened. Petey treated me like I was a liar and a criminal. You think they would do the right thing as I trusted them with my rig. Don't ever use Waialae towing for any towing or service. I was referred to them by Verizon Roadside service. Never again. I tried calling Waialae Towing to speak to the owner Barnie (sp) but seems like all the workers there just roadblock me. Now I'm paying out of pocket to get the repairs done for damages done by Waialae Towing. read more

Driver PT made this tow experience a positive one. Had a flat tire and he was ready with a portable power box to fill the tire enough to get me to a nearby dealership. He even escorted me there to make sure the tire and I made it safely. My geico insurance covered the expense and the transaction was quick and painless. I would definitely recommend towagon services to those in need of a positive tow experience. That's a rare thing to find and worth reviewing. Thanks PT! read more

Petey, the driver, was awesome! Patient, courteous, and down to earth. Overage charge was cheap too! My insurance company only covers up to so many miles that's why. Will definitely use them again if stuck in a jam. read more

Our car needed to be towed out a 3rd story parking garage with limited height clearance. PT, from Towagon, came to the rescue. The night before, another tow service came and when their truck couldn't fit the in the garage they gave up and said to call our insurance company the next day. Through good problem solving and teamwork, we were able to push the car out of the garage and onto his flatbed tow truck. We told him we were bringing it to Mercedes on Kapiolani but he recommended we call to make sure we had the right location. Sure enough we needed to go to their Cooke street location. It took less than 90 minutes for the whole operation. In short, PT made what could have been a very stressful situation, kind of like a fun adventure due to his positive and humorous attitude. read more

Outstanding service thank you PT for your help and your knowledge very hard to find people like you very helpful I highly recommend this towing service thanks again PT read more

Petey is the man! Helped me troubleshoot the problem which turned out to be the alternator. Towed the car to get service and gave me a ride back to the office since it was on his way. Highly recommended! Thanks again Petey! read more

PT or Petee as he maybe known proved that my reading his reviews was time well spent. I told him I had read several reviews and chose him because Pasha had delivered my 1941 Antique vehicle to the docks and I needed to get it weighed. On the docks they had left my lights on and run down the battery and tried to jump start my 6 volt battery with a 12 volt charger. I was concerned because this was an eight and a half year project and PT understood my needs exactly and treated my vehicle with kid glove care. I feel confident recommending to anyone wanting someone to transport your car with care PT is the man! read more

My insurance company sent this company as part of my roadside service when my car wouldn't start. As there were no reviews on Yelp, I was a little apprehensive. I shouldn't have been. Petey was the guy that came to my rescue. I was worried we wouldn't be able to get my car out of the parking structure, but luckily after a few tries he was able to jump start my car. He loaded my car to his flatbed truck outside the structure...it was pretty cool to watch. Hearing the hydraulics made me think of Transformers...haha...I rode with Petey to the service shop and he expertly maneuvered that bad boy in the parking lot. Btw, riding in that Peterbuilt was sweet...I want one. He unloaded my car while I spoke to the service dude and then he was on his way to rescue someone else. If you need a tow truck or having your insurance company call one, ask for this company and Petey! Excellent customer service, friendly and awesome attitude! read more

Needing to get your car towed sucks! But Petey was such a sheer pleasure to be around, I literally forgot I was having a bad morning :) They went out of their way to help me out, drove to the other side of the island, and then when it came time to place my car in a very precarious spot, Petey demonstrated beyond all shadow of a doubt, that he's nothing short of a magician behind that wheel of that big rig. How he turned that truck, on that street, the way he did....I stood their clapping with my phone out to post on facebook. Now that's service! read more

I usually don't yelp but, Petey at Chevron Waialae Towing really impress me with his level of service and professionalism, I have to give credit where it is due. I have a 03 Porsche Boxster that been sitting for a month, battery drain down completely dead, it sat on the 2nd floor of a parking garage down town that no tow truck can make the 6'8" clearance. I called Geico for road side assistance and the sent Pop a lock, but the tech couldn't get the car going. Finally Petey from Waialae show up, and first thing he do was remind me to stay positive, keep a positive frame of mind and he assure me that we will resolve this situation together. He was very nice and courteous, he cheer me up and make me laugh, you can tell he really enjoy his work, helping people. It's was like being help by a good friend or a family member, a truly positive experience. It took him 10 minutes and he got my car going for me, I thank him profusely but he keep saying we did it together by staying positive. Great guy A+++ experience for me, Waialae Chevron and Towing get all my towing business from now on. Mahalo read more

Thanks today for the help Towagon! Made appt for tow, truck on time and driver super friendly, smart, fast, actually got my car started and then followed me to repair shop to make sure I got there in time. On top of that he was able to calm me down as I was super annoyed my car broke down at the worst time (working mom, three kids- there is NEVER a good time for car to break down!). BEST customer service ever, rescued me and made my day! read more