Had a great experience. Staff was efficient and my appointment right on time. The person who performed my test was very professional.

I recently had a pelvic ultrasound at Tower Imaging, and my experience was excellent from start to finish. Scheduling was smooth and efficient, the front desk staff was kind, and I was seen right on time. The imaging technician was especially professional and respectful -- which makes all the difference during more sensitive procedures. She explained everything clearly, made sure I was comfortable throughout, and handled the appointment with both skill and care. The facility itself was clean, calm, and well-run. I truly appreciated the level of professionalism and attentiveness at every step. I would absolutely recommend Tower Imaging to anyone needing diagnostic imaging. read more

STELLAR reviews past and present!! This place is great....I'll explain the missing 5th star in a bit. TYPE OF CARE: This was my second MRI of my shoulder in preparation for another surgery. CARE QUALITY: The technicians were awesome...explained everything, easy to follow, easy to talk to, and very professional. They asked multiple times if I was okay or needed anything while the procedure was going on, which I really appreciate.... OFFICE EXPERIENCE: The ladies up front were great, completely professional, very fast, friendly and thorough. Now this is what happened to the missing 5th star....that BS questionnaire has got to go!! "What sex do I currently identify as?", followed by a ton of creative choices, none of which are necessary for a shoulder MRI. "What do I prefer to be addressed as?", followed by more creative choices, some of which seem completely made up?, but I digress...Full disclosure, I'm a middle aged white man who identifies as exactly what I am. I could care less about what other people do in their bedrooms, or like to dress up like or feel like they are, I SUPPORT YOU....but don't force your opinion on me just as I don't force mine on you. I don't force you to do anything special for me, so don't think it's my responsibility to try to figure out what and how to address you when for example, all I see is a dude with stringy hair, wearing lipstick and thinking that's enough to convince me that I should understand and change my understanding I have no problem with you being you!! WOKE IS DEAD...enough of this nonsense. Moving on....lol read more

Office staff are efficient and caring. Always great experience coming in. Will not go anywhere else but here .

Went to Tower Imaging for a walk in chest X-ray. Service was quick, professional and pleasant

Easy to complete a MRI. Staff was friendly and competent. I would recommend considering Tower Imaging in Valencia.

Definitely feel like a number. Not a lot of compassion. Just task oriented. And I'm sure a lot of people come in there nervous and afraid. They need better bed side manner. Getting the injection was the worst part. Didn't even try arm. Not a lot of gentleness in doing side of wrist and then had to do top of hand. Just they need some better treatment. I don't want to feel like a number. read more

Excellent service! Highly recommended. Very professional friendly. Never have to wait that long.

Quick check in. Friendly staff. Smooth experience. I've had 4 MRI's and a CT scan. Knowledgeable technicians.

Easy in and out. Easy to make and get an appointment that is convenient and fits in my schedule. read more

Outstanding professional care by technician, Frank on Friday June 12, 2026 For my Exam PT.He made feel relaxed and comfortable! read more

This location is very helpful and makes you feel welcomed. I was needing a CT scan right away and they were able to squeeze me in under an urgent imaging order. Some insurance info, if your plan requires authorization, you'll have to pay a hefty deposit to get the scan before the clearance. It also depends on how your order is written, but if you get with contrast, you'll need to drink 2 cups of this stuff (forgot the name) and you'll get an IV of contrast for the scan. That's a wild feeling! I have issues with needles so the scan tech was very kind and worked with me when doing the IV. read more

Excellent service Very knowledgeable All my questions answered staff very nice All professional staff very polite read more

I had an extra done on 3/10/2026 and provided my insurance information . I received a bill. Dated 5/7/2026 that did not indicate my insurance was billed. I provided my insurance information again via on-line chat. I received a call today regarding my outstanding bill. I provided my insurance information again. I hope this gets resolved this time. read more

Very accomadating for appts, up and beyond , personal, interaction , very professional, good location, I really have nothing more to say

Very disappointed with Tower Imaging after many positive experiences. They actually did the wrong CAT Scan for my husband after confirming the specific test with me on the phone. I called and asked that they waive the next $175 copay since it was their fault, so we could have the needed CAT Scan. They refused to take responsibility for their mistake and we can't afford another steep copay at this time. So upset with their lack of professionalism. read more

Their front of office staff does their best but I had a huge issue making an appointment with them.. couldn't confirm the appt until I walked in The door. Easy to find, building f. There's a large parking lot but go early to fill out paperwork and find a parking space! I was in and out of there within 25 minutes including my ultra sound. The tech was quick and professional. Facility is clean read more

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I am happy with this place. The staff are always polite and efficient. Also, they have several people at reception so things move quickly. Wait times are minimal and luckily the waiting room has a lot of space. read more

Overall it was a good experience. The only bad thing is a week and half later I have a huge bruise from the iv not working the first time and it was hard to use that arm for days after. Once they switched to the other arm it went right in but after poking around on my right arm I think it blew a vein. But the staff was very apologetic and very very nice read more

Tower Imaging Valencia - Iv experience - Diagnostic Imaging Near Me - Valencia, California

The front office was very thorough and welcoming. My tech was thoughtful and experienced. My care was excellent.

I had an ultrasound of my thyroid and the technician was wonderful. She was very thorough and able to give my referral doctor an accurate account of what she found. Very pleasant. read more

What a truly wonderful group of professionals; kind, caring, compassionate, patient, and full of personality. We recently moved to the Santa Clarita area and were worried with the care we would receive from new and unfamiliar medical practices. We were pleasantly surprised and humbled to find that our experiences and interactions we had with those who work at Tower Imaging Valencia was nothing short of exceptional. Bravo! Indeed bravo! read more

Nice location, with a friendly staff. They're right next to Henry Mayo Hospital and they offer free parking only a few steps away. Just be sure to arrive early, you will be filling out paperwork. A first time visit for me, but my wife had also been referred here by Kaiser in the recent past as well. My procedure was quick and easy, taking only some10-15 minutes. The filling out of forms and waiting around about another 30. read more

I've had several Pet Scans at Tower Imaging and from front desk to imaging the staff could not be more professional and pleasant. The reason for the 4 stars is because I wish there was a way it was not necessary to fill out the same forms with the same answers for every visit. Petty but just a thought. Otherwise, absolutely nothing to complain about. read more

Went to Tower Imaging for a CT scan. Staff was very helpful and they were extremely supportive. Five Star for sure read more

It was our first time at Tower Imaging and an excellent review is certainly warranted!

Short wait to get in. Very nice staff and they made it as comfortable as they could. Very easy and fast to get report and disc of MRI.

No wait, the staff was so nice. Good experience . Very respectful, everything was explained fully.

I received a bill from Tower Imaging and paid for bill last Dec 1, 2025 using the pay website. I printed out the receipt for proof. On Feb 2026, my account was sent to collections stating that I never paid for the bill. I called Tower Imaging on Feb 13, 2026 and told them that I already paid for this account. They told me that I have to call the collection agency and give them the information. I called the collection agency and they asked me to email or fax them. The receipt which I did. I called the collection agency again on March 2 and they told me to fax the receipt again. Today, March 24, 2026, I called the collection agency again and they told me that Tower Imaging told them that they don't have a record of my payment. I told them I already faxed it to them and emailed it to them multiple times. The representative from the collection agency asked me to email the receipt to them again. I don't know what else to do. These people are giving me the runaround and I already paid for this last December 2025. I need to speak to a manager or supervisor from the billing department of Tower Imaging because they are the ones who sent me to collections when this account was already paid. I need this resolved ASAP. read more

MRI went smoothly, the tech was very kind and informative about each step. There was one issue, I asked the tech for a CD of the MRI just in case my physician did not receive it. She told me to wait outside 15 minutes. I waited 20 asked the receptionist she did not know anything about it. I told her I would return the following day, since I had another appointment. I returned the following day, no MRI anywhere she asked if I had informed the tech. No CD, had to wait again and finally received the CD. read more

Even though I was late. They all were very courteous and welcoming. They made sure I was comfortable and explained everything they were doing and what it was for. read more

Very kind and helpful. Appointment was right on time. Excellent advice on how to proceed with the procedure.

They were so nice. I was late for my appointment, which was their last appointment. They stayed open a little bit more just to take care of me. I thought that was great. read more

Everything went excellent. I was greeted very nicely. They care about my visit. The technician took care of me with respect. I had a very nice experience. read more

Friendly staff, professional nurse, and excellent customer service. The CT scan was done efficiently and comfortably. I truly appreciate the care .The nurse explained the CT scan clearly and checked on me throughout the procedure. All staff members were courteous and respectful. Customer service was outstanding, and I felt well cared for during my visit. read more

X-ray done as a walk in and quickly. Very pleasant personnel I was in and out in 15 minutes

Amazing staff! I had 2 tests and everything was absolutely fluid and I was in and out in no time at all!

I was sent to Tower Imaging for a pre-op chest Xray. This is a walk in service, no appointment needed. The staff was welcoming as I entered and checked me in right away. I completed the necessary forms and waited to be called. Once called, I was greeted by the tech and taken back for Xray. Then tech explained the process, was professional and thorough. I was completely finished and on my way home in less than 20 minutes! Efficiency at its finest read more

The staff here at Tower Imaging are very professional and helpful from the ladies that check you in at the front desk to the technician doing the services. I had a CT scan and a MRI and the attention to detail was so comforting the technicians walked me through every step of what they would be doing to me as well as what my experience would be, and that was so comforting. read more

taken care of in 10 minutes waiting without appointment for chest xray. Fast service and friendly.