I am a Kaiser Permanente patient that was referred to Tower Imaging for an advanced test to help diagnose and get a second opinion with regard to Nodules found on my adrenal gland as well as my right lung. Immediately upon arriving at Tower Imaging I found a warm caring environment created by the folks that work there. My Technician was very kind and attentive to me before, during, and after my procedure. I would rate this facility as well as their staff with a 5 star recommendation and feel confident that my test results will be read and reported to my Kaiser Physician as soon as humanly possible. read more

The people at tower were super nice. Got me in fast. I came in with a blood clot and was seen right away. Then sent to the emergency room close by. Thank you. read more

I was very uncomfortable and nervous about my appointment, so-much-so that I rescheduled twice! I'm happy to say, I finally got it over with thanks to Michael and his amazing bedside manner! I told him how I felt and he was so understanding, talked me through every step, and when there were difficulties, he managed to keep me calm. Very thankful to Michael and really appreciate his patience. Thanks for caring and taking your time, made all the difference read more

The staff was nice. The tech was great and made me feel comfortable which was important considering it was a pelvic ultrasound.

I had a very positive experience with Tower. Office efficient, kind, helpful. experience with tech the same, kind and efficient. Recomend Tower for your imaging experience read more

Walked in Filled out paperwork, Waited a few minutes Then the friendly technician called my name Had my scan and results were forwarded to my doctor by that afternoon Love tower image! read more

Associates and front desk great service. Appointment kept on time, great facility also.

Jennifer was so awsome when made me feel at ease!! Very friendl, professiona, and quick. Loved how quick I was in and out with the amount of pain I was in. read more

Front desk was very cold/unfriendly and couldn't answer simple questions and were VERY condescending about it all. Did not make me feel welcomed. Actually added anxiety to my visit. Luckily the technician was helpful and able to answer questions. But the front desk sour faces and cold attitudes do not help out anyone. read more

Great customer service. Fast, efficient and friendly staff. Parking area is a bit of a walk, so recommend get there early.

Jennifer (CT) performed my CT with contrast. She was able to place my catheter pain free. She was training someone and seemed very patient with the trainee. Very nice and would definitely like for her to be my tech next time read more

Very professional and very easy! Wonderful staff and technicians! I highly recommend them.

I did several tests and they are very professional , their scheduling might be little hectic but they are very knowledgeable

Great comfortable place to do your MRI. I went on a weekend also, which was great for me because usually I'm to busy during the week.

Everyone at Tower Imaging Valencia are very kind and friendly. They don't rush you and tell you step by step what to expect for your scan. Highly recommend. read more

Image scans were supposed to be electronically sent to Cedar Sinai. They never received them.

I was a bit late for my appt and the staff was so king and understand. The technician made time for me to be able to get my sonogram. everyone was professional and very nice. great experience. read more

The whole process was very smooth, from setting an appointment and having the CT done. The technician were very polite and professional and well as the front office folks. read more

The service was prompt and friendly! The waiting time and instructions clear and short. Thank you read more

I needed an MRI on my shoulder and was referred here by my doctor. Simply put, this place is all business, professional, efficient, and comfortable. I was very impressed by how pleasant and welcoming the entire staff was. Facility was clean and well maintained. Highly recommend... read more

Dr Rhee did not see that my daughter had an ACL tear in his radiology report. It wasn't until almost a month later that we went into the orthopedic surgeon to see why she was in so much pain that he let us know that radiologist Dr Rhee missed her ruptured ACL from the MRI. There are clear findings from her MRI that her ACL is torn. Her pediatrician and now this orthopedic surgeon advised to make a complaint against him as they are not sure how he missed this...Leaving my daughter in excruciating pain for an additional three weeks and now needing surgery not only for her ACL, but also her torn meniscus. I am writing this review in hopes that Dr. Rhee looks more closely from now on to not let another child suffer from findings he clearly missed. read more

Everybody was very nice and they were quick and professional. IN AND out fast thank you

I've been to tower imaging twice this year. Both times were great experiences. The front desk folks are friendly and knowledgeable. The technicians explain everything they need to do and are very efficient. My go to place! read more

Service was great BUT my doctor did not receive the images immediately as we were told. That's a really bad thing because my doctor could not make a decisions that needed to be made. I was guaranteed that he would have the scans right away but that the report would come later. Very disappointing. read more

They were ready for me , they let me in advance how long was I will be waiting for my appointment. They were right on time. They are a very busy office, I acknowledge that but they can be more friendly to clients. Less cold semblances. read more

I did a walk in at around 8:30 AM. I was out of there by 9:05 AM. The service was great. The technician was patient and professional.

Will never forget my experience at Tower imaging Valencia, I want to thank Stacy for going above and beyond to make sure that I get the appointment moved up because I was in so much pain, and I was taking care of within a few days instead of waiting for 10 days, and the day of the CT scan, the technicians were amazing very considerate and accommodating. They communicated every single move. They were making in a suite and a pleasant manner, assuring you and calming your fear. I had no problems whatsoever. I'm very grateful and thankful I felt like I was surrounded by a bunch of friends that care about me instead of medical personnel and technicians. Not just a five star if I can grade them at 10 star I will do that. I was very happy and satisfied. read more

I signed forms and received a call for my exray shortly after. The technician was very good and very kind

I would give 5 stars except for a couple of things. I wish I could schedule appointments online. It would just be easier. The second thing is that it took a long time before I could get an appointment this time. I was told that it was because one of the MRI machines broke down. Of course, that's nobody's fault, but it was disappointing. But once I got in for my appointment, I would give 5 stars. Everyone at the facility is excellent, especially the technician who performed the MRI. I will always return to Tower for any imaging I might need. ​ read more

Efficient, friendly staff. The processing is quick and not much of a wait from your scheduled appointment time. Free parking is A plus too.

Staff is friendly, proficient, and professional. I didn't have to wait long to get my X-ray.

They staff is very nice and helpful. The front office is very clean and so are the examination areas. The Dr always receives results in a quick and efficient timeline. read more

They were very efficient, and got us in and out promptly. Check in was easy and staff was friendly.

Very professional and friendly place. Experienced people and not a long wait. Clean office area, the people that work there, help with questions you might have. But they are very thorough and caring read more

I was recently diagnosed with breast cancer & my head was spinning with all of the appointments I now had! But this team at Tower Imaging has it all together. There was hardly any wait time, the individuals doing the tests were friendly, caring & you could tell they were knowledgeable in their jobs. Frank, doing the PET scan, was especially nice & helpful. He even offered me juice & graham crackers when the test was finally over. Thanks to all of you for making what I thought was going to be a frightening experience - not bad at all. read more

I came in here with my father so he could get a scan. First thing I noticed was how busy the office was! The ladies at the front desk are so kind and I'd like to shout them out for that. My father noted that some other patients are very rude to them for things that aren't their fault after overhearing certain conversations. But not once did we hear any of the ladies give attitude or be rude back, which all goes back to training so kudos to whoever trained them. One more thing to note is that it takes a little bit to get noticed in order to check in; but it's understandable due to how busy it was! I hold nothing against them and as someone with experience working front office, it gets so hard to keep track of everything! Keep doing a great job ladies! read more

Last week I was scheduled for two MRIs back to back and Karen Mae was the MRI specialist giving me the test. During the start I had a severe panic attack and couldn't do it. She was so graceful and wonderful and did not make me feel ashamed or bad at all. She encouraged me to reschedule and get with my doctor to get something to help me through it. I reached out and got some Ativan and came back today. I made it through both MRIs like a champion. The best thing of all was that she walked me through the entire process by telling me how many minutes each film was. Before I knew it, it was all done. When I came out of the MRI room, the girls were waiting out there and had a sticker of a bunny they had picked out just for me. I felt so proud of myself as a 60-year-old woman who had had a severe panic attack to acing the test and going right through it. However, I could've never done it without her and the other girls there that were rooting me on the entire way. What a special group of people that work there what a special group of caring, loving young women. From the front desk staff to the girls in the back you're the best. read more

Very happy with my experiences at Tower Imaging for many years. Wait time is short. Results are quick. Staff is very nice & helpful.

Nice and clean also it really excellent staff! This is my first time CT scan I admit so anxious and nervous but staff calm me down. Thank you. read more

I was never offered a gown to get my abdominal CT scan done. I was wearing pants with a metal button. I informed the staff and he stated to bring them below my knees while on the table. I also informed him I was wearing a metal bra and also suggested I move my bra up while on the table. This was extremely uncomfortable as he's watching me do this holding the blanket over me and someone is watching me on the other side of the window. My husband had a knee MRI and was given privacy and a gown. I'm not sure why on my visit for an abdominal CT I was never offered one and was put through this uncomfortable vulnerable moment. read more