Town & Country was great. Everything was carefully labelled. They unpacked the kitchen and bedrooms so they were functional the day we moved in. Even the boxes we haven't unpacked are clearly labelled so we can prioritize unpacking. We left the way they unpacked in the kitchen because it was done so well. Georgia Bertoni was very helpful and understanding during a very stressful part of our life during the planning stage. Liam did a great job overseeing the packing and move. read more

First! Town and Country basically own the Ashby Ponds community. Gina was prompt at 8am. Mover showed up a few minutes later. Everything was packed, moved, unpacked and all home goods were in perfect condition! I tried to do somethings my self. Gina said put that down! We got it!!! By 2:30pm all was done! Unreal! Highly recommend. Best price ever!!! John the sales rep was very quick to return my calls and answer questions. Everyone at T&C were the best. Kate in the office, Eleair, Yuri, Angel& of course... Edwin!! These fabulous folks are the best!!! read more

On June 10th, three gentlemen from this company moved my earthly belongings from one place to another. They were prompt, polite, did an excellent job and we worked well together. One of them showed me how I could set up two small folding tables in lieu of a real table in my smaller living space - an idea I hadn't thought of. Many thanks read more

A colleague recommended to me and my husband Town & Country Movers. We did a live video walk-through of our apartment to get a price estimate, which felt fair for the amount of stuff we had and the cross-country distance we were planning. They even gave us some tips on packing. While it took a few outreaches to get formally on their calendar, after that, it was all very smooth. We did all the packing ourselves, but they did offer that as a service (note: we had a couple plates break, so next time, we'll probably pay a little extra to have them pack instead). On the day of the move, three very kind, competent staff showed up. They were quick, efficient, and wrapped all our furniture so carefully. They arrived a couple days ahead of schedule to our new apartment (and called us to let us know in advance), which ended up working out beautifully. The unloading was smooth, too. They made moving from the heart of Washington, D.C. to the heart of San Francisco far easier than we could've dreamed. read more

From start to finish Town & Country provided me a no-stress, easy, thoughtful and cost effective long distance move. Their representative Mike Corrado called the same day to set an appointment to see my home. He noted artwork that needed to be crated, dishes and other items which I wanted preferred them to pack. The estimate was reason able and I was able to book may move out/move in dates. The packers/movers came promptly and crated and packed my belongings with care. Freddy Paz the mover in charge was the same person who moved me in quickly and efficiently. Nothing was broken. Nothing was lost. The bed was reassembled. Furniture moved into place. This was not my first long distance move. But this was my first no-stress, easy peasy, long distance move. I recommend Town & Country. read more

Movers almost left without taking a piece of furniture out of truck- Packers ignored instructions and packed certain items we asked them not to. When brought to the attention of the consultant in charge of move--no apology. Find another mover- You can get the same crummy service for a cheaper price. read more

These guys were amazing. We have some inherited antique furniture that we care about very much. The pieces are from the early 1800s and some are very delicate. One is a China cabinet with a glass front. The movers wrapped the cabinet with two thick moving blankets, wrapped them in plastic wrap, then, for the glass front, added a layer of corrugated cardboard, wrapped that in plastic, then added another layer of corrugated cardboard and wrapped that in plastic, then wrapped the whole cabinet with another moving blanket. This is more care than I have ever experienced in my 75 years of moving about. Other antiques were also very well wrapped, ensuring that all wood was wrapped so that there would be no scratches on anything. In addition, normally there is a limit on insurance in the fine print. Even with "full value", there is a limit to reimbursement of $1 per pound or so. There was no such fine print limit with this mover. All together, I would give them 12 stars if I could. read more

Town & Country Movers - Movers Near Me - Gaithersburg, Maryland

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This was my second time using Town & Country movers so I was very familiar with their service. They made the call to see if they had a truck coming from Florida to North Carolina and they were able to accommodate me quickly. I moved my 88-year-old mother from a house in Florida to independent living in North Carolina. The crew and their supervisor Paul made the move stress-free. Laughter filled our house while the movers packed and put my mother at ease. The real gem of the whole move was Paul. I must say the man deserves a raise. read more

They packed up our house/belongings (we were not there), brought everything to DC area for storage. Opened up crates several years later and moth and mouse infested. Everything was ruined. read more

I used Town & Country movers for my move from Chicago to DC and couldn't recommend them enough. Customer service when deciding on the moving company was pretty good - they answered all questions and provided an non-binding estimate. The movers arrived in Chicago fairly promptly and were friendly and extremely careful when packaging up my stuff. They had protective equipment and wrapped furniture. My stuff got here in ~2 days because they had another pick-up. The movers who dropped off my stop on the back-end were different people but were still great, QUICK, and put everything in the right spot. One cheap mirror arrived broken but other than that everything arrived in tact. read more

I used T&C for my cross country move from DC out to the Midwest. Overall, I was satisfied with the service provided. I appreciated that Jackie came out and estimated in person, which many other companies were not doing at the time. This gave me a better opportunity to ask practical and logistical questions and get them answered before I signed a contract. Mario, the dispatcher, was also fabulous at ensuring both my requested pick up and delivery dates were as close to my requests as he could possibly make them. The crew that came to pack my house in DC was highly efficient and took great care of my belongings, as did the loading crew. However, after this is where some issues started to arise. Somewhere between my goods being picked up and them being delivered, the hardware for my bed and the drill bit we had loaned to crew to disassemble my bed was lost. Additionally, when my goods were moved from the shuttle that picked up in DC to the long haul truck, multiple issues occurred. The goods were loaded in an odd manner, such that bed frames and large pieces of furniture were jammed against the deck door, making it very difficult to unload the goods. Furthermore, my solid wood bed rail was sitting in the truck, not wrapped in any moving blankets at all; the bed frame suffered some not insignificant damage because of this easily corrected oversight. I also had to assemble my own bed, including buying replacement screws and drill bits because of the lost hardware mentioned above. While I understand damage is fairly unavoidable in a large move like this, I would not expect nice, large pieces of furniture to be damaged purely because of being wrapped/transported poorly. Additionally, it was forgotten multiple times that I asked for a full pack/unpack, and so the unloading crew had to call for an additional person the day of the delivery. Overall, satisfied with the move but I would have expected fewer of the above issues given that this company is on the pricier range for cross country moves. read more

Town & Country Movers - Movers Near Me - Gaithersburg, Maryland

I can't recommend any other moving company. As a real estate agent, I've dealt with several moving companies over the years, and I've never had better service. I had a very difficult situation with a client moving, and Lee Depont and Ryan Bass went above and beyond to solve the problem. The problem would have escalated except for Town and Country stepping up and getting things done. If you need help with organizing, packing, moving, or junk removal, Town and Country can do it all. read more

Trust me..DO NOT USE THIS COMPANY! We used them to move to Florida...it went smoothly...Cost was approximately $6,900. Everything was great..no damage, etc. When we decided to move to NC after retirement..I called and spoke to the same lady who cared for us during our move to Florida. She did a FaceTime estimate of cost to move to NC...and said not much had changed in our furniture..etc, and said it would be a little higher due to higher gas prices and insurance...the first move was perfect..very nice leader (truck driver) and crew...the move to NC was different...different driver, crew was still nice but different guys..the leader seemed in a hurry, but it did not seem crazy...WELL.... When the arrived in NC...they said they had to rent a smaller 250ft truck...an 18 wheeler could not get to us..that was an extra $1,200... we were new to community, so did not ask too many questions...later to find out that an 18 wheeler could and has delivered here in our development..then it continued..the leader was telling the the crew to move, move..he wanted or needed to be in PA by night fall...we did not get a chance to see or check off when pieces came in..a nightmare..broke the head off a expensive ceramic dog..lost all lamp harps, lost bolts, screws to bed frames..lost a large box of yard decorations...some expensive, and meant quite a bit to us..then after they finished I told him about damage to our furniture..etc..he said to file a claim..and then told us, with less furniture,band that we were an add on move from Fl to Nc..we owed $12,000+...that blew our mind..double cost in less than 4 yrs. The claim form was so hard to complete...it asked questions that 99% of people could not answer...I called our rep with the company and she too could not believe the cost was almost double, she would look into it. A claim guy called us, and I explained the above in detail...heavy boxes, some they packed were left in garage, even though they were labeled master bedroom...boxes were everywhere, except where we labeled them to go..I sent clear pictures of damage. 1. Mahogany. Dresser, scratched so bad..chip off one leg at bottom..2. Nightstand with large hunk off the corner..all lamp harps and bed frame bolts missing...a very expensive leather lounger with broken brace at bottom..just broken...all pictures clear..they did send out a very nice local guy to repair the furniture, but we had to look for special bolts for beds..lamp harps...and the things broken..no help there..PLEASE do not hire this company...they said the scales do not lie..well., double the price is crazy, but we had to pay it...but learned a very important lesson..do not trust a company who wants to rush through and charge you more than double for a add on move. read more

I had used Titan Moving & Storage in the past, and when I contacted them for this move, folks from Town & Country showed up. I understand that Titan has become part of Town & Country. This was a fairly short notice move, so I was happy they could accommodate me. The packers showed up the day before the move. All the breakables were wrapped carefully. Those came through the move without a chip or a crack. The same could not be said for the books. One of the reasons I'd gone with Titan before was based on recommendations from folks who had lots of books. During the past moves, the books came through without a problem. This time there were some torn paperbacks and hardback covers. The move itself went smoothly. The movers showed up on time and packed everything carefully and efficiently. The movers were polite and thorough. When they unloaded at the new apartment, they asked where I wanted things placed, so it saved a lot of time getting settled in (the last move, they pretty much just dumped the boxes and furniture in the rooms they were to be in). This time they unrolled the rugs, reassembled the furniture, and put things where I asked. All the furniture came through the move without a scratch or a break. I would recommend Town & Country, but I would suggest packing your own books. read more

Second time I have used Town and Country for a long distance move. highly recommend their services. On time, courteous, professional team that takes care of you and your belongings. would not hesitate to use them again! read more

Town & Country Movers - Movers Near Me - Gaithersburg, Maryland

We were referred to Town & Country Movers by our Acclaim Belmont Bay move-in coordinator. We contacted Martin who was very responsive with phone calls, dates and departure times for northern Virginia. Martin and his crew, Jose and Jordan, arrived on time fully prepared complete with crating for our Grandfather Clock and 5'x10' painting. The crew were very polite, friendly and efficient in their packing. This was particularly true when we arrived at our new home and unpacked - everything was packed was so well that there wasn't a chip or a mark on anything and not one single item was broken! This company is a class act as well as being reasonably priced. read more

DO NOT USE TOWN AND COUNTRY MOVERS to store your belongings in their storage facility. They stored all my household items in their facility and destroyed everything with mold infestation. They charged us $70,000.00 to $100,000.00, to movie our household items from Rockville to Gaithersburg, Maryland, for storage. Town and Country movers has a very deceptive and misleading contract, they only show the front page of the contract, where the customer signature is located,but the real contract is hidden on the back side of the same page and they do not let you see that. The terms of the contract only protects Town and Country Movers. When we called and complained, they told us to call a Junk Collection company to discard the mold infested contents. They would not allow me to talk to the owner. This was so stressful I ended up getting very sick! If you value your health and property, then DO NOT USE TOWN AND COUNTRY! read more

I had used town and country movers for over 20 years and never had an issue until this year. I moved from a high rise apartment to a 3 level townhouse and had to call the owner twice during The move. I had only 2 bedrooms of furniture, yet the crew of four still managed to stretch it to a 9 hour move. When the crew took over 3 hours to move boxes. and not one piece of heavy furniture (tables, beds, dresses, etc), even the owner was shocked as to their hefty delay!! I took photos during the whole move to prove they only moved 1 or 2 boxes/pieces at a time to the elevator and then down to the truck for hours. It also took the whole crew about an hour to disassemble a king bed frame. I had every item boxed and ready to go , including moving mattress covers. I requested a credit and have not heard back in over 3 weeks. Be aware that estimates are "ESTIMATES". A reputable company should not be wasting time touring either location when FaceTime and Skype are available to view furniture ahead of time!!! Experienced crew should not be concerned about folding blankets, but rather moving items inside the clients home! Owner truly doesn't value long term clients- so sad! read more

Town & Country Movers - Moving truck waiting to ask for my new address - Movers Near Me - Gaithersburg, Maryland

ABSOLUTELY NOT RECOMMENDED. They damaged the new TV that we bought $1,500.00 they broke the screen and did not tell us. We found out a few days later after our cable was connected. We contacted them after many back and forth emails/phone calls they offered us ONE HUNDRED dollars for cosmetic! After a week our TV screen was all gone because of the damaged screen! My husband gave them the box prior to the moving it but they did not use it! for our broken, useless TV. They damaged my desk, my filing cabinet, many scratched on our NEW BUILD House walls. read more

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My brother used them when they moved and highly recommended them. I will do the same- I highly recommend them after our move. We moved from our townhouse to single family house and the entire moving process only took 5 hours! They came with a crew of four and with two huge moving trucks. I watched them wrap all our furniture carefully and was impressed. They dissembled the large furniture and assembled them back at the new location. They also placed all our boxes and furniture exactly where we wanted them at the new house. There was no damage to any of our furniture! A big plus they come with wardrobe boxes so they take all your clothes that are in hangers in your closets. They also threw out old furniture we didn't need anymore for a small fee. They also provide used boxes for free if you pick it up from their location in Gaithersburg. I will refer them to all my friends and Yelpers! read more

My husband and I moved locally recently and Town and Country Movers were terrific! Every aspect of the move was seamless. Deby Roth prepared us for this move and it was so much easier than we exxpected. Jess was a wonderful project manager and the packers did a good job. All of the moving men carefully loaded and unloaded our household items. We will not hesitate to reommend Town and Country to those we know that are planning to move. Penny Gilbert read more

We wife and I recently hired Town and Country Movers to relocate our home from Northern Virginia to Charlotte, NC. Of the seven moves I've made over my career, Town and Country and their driver, Walter, gave us the smoothest and most efficient and moving experience we've ever had. Walter ensured that everything was carefully packed and loaded on his truck and delivered on time. We strongly recommend Town and Country for long distance moving. read more

We moved May 22, 2022. They quoted me around 2K - at the end of the move, they presented me with a charge of over 4K!!!! Now, no one said during the day that they were going to run over. Absolutely NO warning. I call The estimator said that even 2K was high - he estimated high due to a heavy swing they had to deassemble and reassemble. Same with a hammock which was missing a crucial part of the frame when we got to the new home. On top of all that, they broke a chair, damaged pictures, cracked 2 lamps, crushed all lampshades (not one survived), broke a family heirloom soup tureen from italy in the 60s, and, worst of all is I just today found this huge GOUGE out of my Ethan Allen dresser. No one said a word. How DARE they be so unprofessional.... Don't. Use. Them. Big, HUGE mistake on our part. Never again. read more

Town & Country Movers - HUGE piece of wood missing from the side of our expensive dresser. Can't even repair. - Movers Near Me - Gaithersburg, Maryland

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We needed to move from a condo on Capitol Hill in Washington, DC to a farm in Lexington, VA, and at the destination, we needed to have several pieces of furniture moved to make room for the items we were bringing down. The Missy & Kate team did a perfect job of estimating, executing and answering our questions. (You should ask for them.) And the gentlemen who did our move (Manuel, Raymond and Antonio) were the best you could ask for. Responsive, fast, careful. We even had them join us for a late supper after the move was completed!! I can't say enough good stuff about this organization. read more

Town & Country Movers - Movers Near Me - Gaithersburg, Maryland

When my husband and I began planning our move from Maryland to Oregon, it seemed like such a daunting task. Town and Country Movers was recommended to us by both neighbors and our realtor. Right from the start, Town and Country put our minds at ease. Every step of the way, they were professional and responsive. The weeks leading up to our move across the country from the home we lived in for over 40 years were insanely stressful and exhausting. But moving day could not have gone more smoothly. The movers were punctual, respectful, and incredibly hard working--and all really friendly. We were so impressed by the careful handling and loading of our furniture-- on both ends of the move. But also by the patience and kindness that was shown to us. Town and Country exceeded our expectations and we would definitely recommend them to anyone planning a move! read more

We have had 3 major moves in the last 10 years and we used Town and Country for the last move. I hate to be the one to burst the "5 star" bubble, but theft was an issue for us with this move. It is not possible to be on all levels of a house while packers are doing their packing. But there are several things to be aware of. Packers who show up wearing full skirts or carrying large backpacks should immediately send up red flags. The guys doing the heavy lifting did a good job, but even then the back of a wing chair came detached in all the hoisting and jostling. Fortunately, I was able to hammer it back together so it is usable. Moving is stressful and very expensive. While this company may be better than most, a non-response to our concerns about the theft issue is a definite negative. read more

Town and Country did a great job on our move recently. They were recommended by our real estate agent and we're glad we went with them. Jackie was our coordinator and was very easy to work with. The same crew came to our house for three parts of what was a complicated move. First de-cluttering some things in storage; then the full house into storage, and then finally delivery to our new home. Then we also had some things staying with them for longer term storage of a year. Everything went off like clockwork. Twice they showed up in the snow when we were really unsure if the'd be able to make it, they are extremely reliable. In addition they sent the same crew all three times which made it nice, we feld like we knew them and they were familiar with the move logistics. The workers were very careful with packing and moving items. With a big move they didn't damage any of the belongings or home. My wife packed her own china and that is where we had a single plate broken - honestly we should have had them pack them as they did a much better job as nothing broke in the items they packed! We would not hesitate to recommend Town and Country or to hire them again. Their cost while above the bare budget movers we found them resonable. We've had terrible experiences in the past with movers that didnt show, broke things or even stole things read more

One thing I needed to mention to be fair. I received three quotes and T&C still came in the closest and was still the least expensive. And again, all my property made it to my new home without any damage. read more

The movers were very nice and the packing and unpacking were done well but there were some real problems. Their estimate was way off. I used move management services so I knew it would cost a lot. They estimated $5-6,000 but the actual charge was over $8,000. That's extremely poor estimating. This was a local move. The way they scheduled it was weird and inconvenient. They came in Monday and Wednesday to pack and moved me on Friday. They left my old place without having loaded all my stuff and I had to insist they come back for the rest. The person who I originally talked to, who had worked with them for decades, told me they would come back the next day for unpacking. That was a Saturday, so I quizzed her about whether they would do it on Saturday. She insisted they would, but the Move Manager said they never do that on Saturday which the other person certainly must have known so she simply lied to me. They came on Monday. I understand the reality of that, but I shouldn't have been given false information. read more

Town & Country was recommended by our realtor, and we were very pleased with how the move turned out. We were able to schedule our move with about 3 weeks lead time without issue. When scheduling they offered to send someone out to take an inventory and provide an in-person estimate - which we used. Chris dropped by our old place and was friendly - also offering tips to make the move go smoother for us. The hourly rate in the estimate was in-line with other online quotes I received, so we decided to proceed. On move day the crew of four showed up on time and got right to work. We tried to have everything easy to move, and the crew used their tools to break down our bedframe and dining room table. All went well with the move out and once directed to the loading area for our new place things continued to move smoothly. The crew reassembled our bed and table and we did not find anything damaged as we proceeded to unpack and reassemble in the following days. Overall our move was estimated to take 7 hours, but we came in at just less than 5 hours. We were able to move a fair amount of stuff on our own in the days prior to the move, more than we thought at the time of the estimate, so the actual cost was below the estimate. This was a local move from MD to DC, and while we hopefully won't need the services of a moving company again for quite a while, we certainly recommend the Town & Country team. read more

Recently moved my father from Indio California to Severna Park, MD. Met the movers at my father's house. They called 30 minutes prior to our scheduled meet time(8:00am) and arrived exactly on time. I hired them packed up everything, and they did an excellent job. They then loaded up everything(including my father's 2012 Dodge Challenger) into the truck, very quickly. The movers delivered everything on the scheduled date. They called the day before and the day of the delivery to confirm. All items arrived in the condition they were sent in. Price was very reasonable. Communication was excellent. I would not hesitate to use them again. Stress free move! read more

I usually don't write reviews but this time I would like the customer to be aware of this unprofessional company . I moved from dc to Virginia from one bedroom apartment to smaller one bedroom that only 20 min drive . I was quoted $900 which is high but they we're recommended by my new building . They make me sign and put my credit card for payment and overcharge me extra $450 even the movers lunch and on top of it they damaged all my designer Italian furniture . I had Insuarance for my furniture . When I contact them they didn't respond to me .. they said you have to file the claim which I did . I was told I will receive the call next day. It's been more than a month since January I didn't get respond to any of my calls and my emails . Please stay away from this company . read more

We have used Town & Country Movers several times now and have always been very happy with them. This latest move involved packing and moving the entire contents of my mother's condo into a storage unit. We selected them because of their excellent reputation. Maurizio and his team did not disappoint; in fact, they exceeded our expectations. They were prompt, courteous, and very careful and went ABOVE AND BEYOND when we showed up to Public Storage, and there were no dollies available. Consequently, they had to move all the stuff up to the fourth floor without the large dollies that you usually find at storage units. It was quite a job and they handled the situation perfectly. We are so grateful and glad that we chose them, and we will definitely call them again when we plan our own move. read more

After speaking with the owner of T&C movers (Lynda) I was advised to connect with her staff - all of whom were smiling, happy and very helpful. Shortly after, I received an extremely competitive pricing quote which I accepted. Highly recommend this company for the level of professionalism and patience they have with every single caller, and eventual customer. Lastly, my driver was wondeful as well. He called a few days prior, a few hours prior, and eventually 30mins before meeting me. Thank you T&C!!! read more

During the Covid crisis, Town and Country Movers coordinated and donated MULTIPLE catered meals to the Shady Grove Medical Centers multiple ICU's. The display of community and compassion from T&C Movers, speaks volumes of excellence. read more

Very impressed with the calm, professional team from Town and Country that moved me in the DC Baltimore metro area last week. The detailed approach they used to pack my belongings was top-notch. They carefully protected my furniture before it even went out the door The team worked well together, which really helped reduce the stress on moving day. Everything arrived safely and was carefully put where it needed to go in my new home. All the trash and moving materials were picked up and taken away. The contrast to two other recent moves in my family was dramatic and hugely appreciated. I would 100% recommend these folks for anybody moving in this area. read more

We had a fantastic experience using Town & Country movers when we moved cross country. The team that packed the house was incredibly careful (no scratches or dings on any of the walls!)j and efficient, wrapping all of our furniture and loading it without a hitch. The crew that unloaded it (Christian and Luis) were also 5 star-- nothing broke, they put together all furniture, and worked hard until the job was done. Definitely a 5 star experience. read more

Worked w Town & Country on a smallish local move. Even though I was not a big-ticket move, the team was careful, and detail oriented to ensure everything traveled across town intact and was placed in the new home as I wished. Highly recommend!! read more

It was our first time using movers and after seeing some of the horror stories on the internet, we decided to splurge on town and county which two of our friends used. Our takeaway? Yes, you will pay five star prices but in return, you easily get five star plus service. My husband and I were completely blown away by their professionalism, timeliness, and efficiency. This was so easy!!! Also, we haven't discovered anything broken! We don't plan on moving again but if we did, we would DEFINITELY use them and recommend them to others! Also, I should note that our move was in line (on the high end) of what they quoted us. read more

Never showed up. Contracted my order to 5th rate company. Denied I reserved them. Stay away.