I came to see Dr. Bergeron at Town Center Cosmetic Denistry to improve the cosmetic appearance of three teeth prior to my wedding. Prior to doing anything cosmetic I had a cleaning and X-rays at their office to ensure all of the teeth were healthy, which they were.
About 2 days after the placement of the 3 veneers I started experiencing horrible pain and sensitivity. Unfortunately it got worse over the weekend and Dr. Bergeron was unreachable. The office voicemail says to text the number or leave a voicemail if there is an emergency and someone will get back to you ASAP. After several hours I left 2 voicemails and sent 3 texts with no reply. As a last resort I reached out to Dr. Bergeron via Instagram and FB and miraculously got a phone call back. I guess she had the time to check social media but not in on her patients :/
When I finally spoke with Dr. Bergeron she was clearly annoyed and stated that she was busy with out of town guests. She made me feel like an inconvenience and she seemed unconcerned. She only told me to take Tylenol and call back in 3 days. When I expressed concern that she had cracked or damaged the tooth she stated, "there was no way that was possible." Well needless to say, Tylenol did absolutely nothing. The pain was so bad that I couldn't even sleep. I was able to see her 3 days later and after her exam she confirmed my suspicions that my tooth was dead. She told me that this had absolutely nothing to do with her drilling on my tooth and it was a coincidence. Her not taking responsibility made matters that much harder to deal with. Dr. Bergeron then had to perform a root canal on a tooth that was perfectly healthy 4 weeks prior.
To make a very long and painful story short it has been 6 weeks since my root canal and I still have pain and sensitivity every single day. I have seen an Endodontist who recommended steroids to see if that helped. The pain subsided during that time but since I have stopped the steroids the pain continues. I will now have to undergo another root canal and/or apicoectomy to the tune of $1500-3500 dollars. The cosmetic appearance of the teeth are also subpar... there is a ridge going down the middle of one of the teeth and some darkness near the gum which makes it look like I have food in-between my teeth all the time.
I definitely would not recommend having any cosmetic procedures, or root canals with Dr. Bergeron. Her office would not confirm her, if any, endodontic training. read more