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    Town Center Self Storage

    4.1 (11 reviews)

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    10 months ago

    Helpful 1
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    2 years ago

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    11 years ago

    Helpful 3
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    9 years ago

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    8 years ago

    Reasonable rates. I especially like the haunted house they have set up in the back of the property.

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    8 years ago

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    13 years ago

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    7 years ago

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    12 years ago

    It would have been nice to know ahead of time that I'd be charged if I went over 42 miles on the UHaul.

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    13 years ago

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    12 years ago

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    SecureSpace Self Storage Nalley Valley Tacoma

    SecureSpace Self Storage Nalley Valley Tacoma

    2.5
    (22 reviews)

    First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

    I just paid my bill for the last month that I will be utilizing this facility. I was not notified…read moreand had my rent increase doubled! No communication no FYI no 60 or 90 days update. Automatic rent increase. I was informed that just because my size is in high demand locally they can do that. For a place that none of the doors work with your code and you have to walk all the way around to gain access seems a bit off reach. My unit is a smaller to I can easily downsize but this is notification for future tenants to get assigned lease where increases cannot be done! I forget of mentioned I had only had the unit for 2 months before the doubled the rent!!!! Bait and switch is what they did!!! I am half tempted to contact the state to find out if this is illegal! This is just a warning for all who consider this place is a good place or a good deal!!!! Shady company!!! I cannot unfortunately respond to the response from the owner. I will it be contacting them for any reason other. It's the principle of the behavior that I do not support and will not a support any business with these behaviors!!!

    Public Storage

    Public Storage

    3.6
    (29 reviews)

    I was awful to Anna Karen. AWFUL. I was livid, insulting, and may have even been visibly shaking…read morewith rage, on an unused box kit return. She handled me like a boss - quiet, polite, calm. The kit I was returning "unused" had actually, unbeknownst to me, had a box removed from it, by someone who has now lost my friendship over this incident. I had been unable to completely open the outer packaging, because I have cartilage issues that substantially impair my upper body strength. But I wasn't the one moving, it was this former friend. I had left the kit with FF who, turned out, had squeezed her arm into the partially opened box, and had slipped one box out! FF then let me pick the kit back up the following week without telling me she'd done this!!!! I took the kit in, none the wiser until after Anna Karen fully opened it and counted the boxes inside. I stood there, wearing a (priceless?) deer-in-the-headlights look, stunned, like the idiot I was. I apologized on the spot, told her, "I was a b*tch, I am so sorry", took the kit, and left for the missing box. The missing box was not in a returnable condition, due to dogs. Fortunately, the kit packaging had not been damaged. I purchased a replacement box at another location near FF's place to replace it, and returned the kit with Anna. (I didn't have to go back to Anna's specific location for the refund, but I felt like she had earned seeing me, taken down the dozen pegs or so, over this.) Thank you for your patience and kindness, Anna Karen. I deserved neither.

    If you get a place here and you're loyal and never late with your payments make sure you bring lube…read morebecause you will get screwed!! I've been there for almost a year and my rent has already increased 2 x and more than double!!! do yourself a favor and stay far from these guys

    Extra Space Storage

    Extra Space Storage

    4.0
    (2 reviews)

    I'm upgrading this to a 3-star review because the company did respond to a voice mail that I left…read morefor them, and (although it took a couple of weeks, which in fairness the woman I spoke to about the issue told me would be the case) for now at least the blue light is off and thus no longer flashing into my window. ** I really wish Extra Space Storage would stop flashing its blinking blue security light DIRECTLY into my window (it looks like the light from a police vehicle, only about 10 times more obnoxious). Not only does it prevent me from getting sleep thanks to the "laser light show" on my closet doors (which basically function as a movie screen in this situation), it also suggests they've had trouble with break-ins. Thus, the next time I need to store my belongings I'll be looking elsewhere, despite living in such close proximity to this place. Even if I'm wrong about the crime and you just really want thieves to stay away -- please be more considerate of the residences in your vicinity, Extra Space Storage, and find a different way to deter the bad guys. Would you want flashing lights blinking on and off in your home all night long, interfering with YOUR sleep?

    Hey, i've got to tell you,Leslie is absolutely the best storage facility manager I've ever had the…read morepleasure to work with. Not only is she incredibly efficient at her job, she is just super,SUPER cool!! And if she can, she will do what ever she can to get things done! Never met a storage facility manager, or even an employee so cool.I'm afraid if she goes, well then...SO DO. LOL!!

    SecureSpace Self Storage Lakewood

    SecureSpace Self Storage Lakewood

    2.5
    (11 reviews)

    Absolute scam. Secured a storage unit 3 weeks prior to my move. Found out the day prior when I…read moretried to adjust my reservation that my unit was given away and cancelled without notification. Instead, they offered a 10X20 for over $200 a month. Cannot keep their promise and will cancel your reservation without cause and notifying you.

    I'm so disappointed I could spit. In July I decided to use…read moreSecure Space storage with a locked in charge rate of $238.00 per month; it was a verbal confirmation. .....only to receive an up charge in October, 2 months after moving in, my monthly charge was going up to $355.00 per month in November. I decided to contact company as they were open to my input, however, they were only able to give me a $20.00 dollar discount. So now I pay $334.75 that started in December. Gee that's still a $95.75 increase. Even the rental markets for apartments only go up 10%. I do not recommend this company as I still feel like they gouged me and took advantage. I was able to see less cost for similar storage than current pricing before I decided on Secure Space and I hope all company's don't do this. If I had known they would do this I would have chosen another, closer to me, storage unit. I feel like I'm locked in as getting stuff to storage was costly and to remove it will be also, so I guess I'm stuck. Customer service through company office is not consistent and what reflected at office is not always same as talking and securing on line. One has to follow up to guarantee pricing. I will compliment the office staff as they are sympathetic, helpful and personal and units appear secure. I'm not sure these 2 benefits are worth the $98.00 monthly increase. I do plan on getting my things removed ASAP but that's dependent on circumstances currently waiting upon. I can't wait to vacate and save $100. Per month. Ask questions and get contacts in writing and do not assume they will be careful with you through honesty and pricing.

    Town Center Self Storage - selfstorage - Updated July 2026

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