(Review based on the bird department)…read more This place was absolutely FANTASTIC! I'm not a bird owner, just a person who likes to hang out with feathered friends every once in a while. The staff for the bird section was absolutely wonderful and answered all the questions we had. It's very important to consider that THESE ARE LIVING BEINGS. Treat them with respect, handle with care, etc. If you choose to handle the birds, there IS a possibility of you getting bit, clawed, pooped on, etc. and it's NOT anywhere close to zero. I advise being especially careful with the macaws, who bite HARD. They have very strong beaks, muscles, and claws that can easily punch holes in skin and scratch. Even the smaller birds are quite nippy, but aren't as likely to break skin (though they certainly do sometimes). Most of the nipping and biting can be attributed to affection, but is just as likely to cause infection (a fun play on words, but still true!). If you don't know how to handle birds, do not go in expecting to come out a professional, or go in with the expectation of all of the birds immediately loving you. These birds see upwards of hundreds of people a day and likely have no idea what to expect from you. I recommend talking with the employees, who I can't guarantee are all as nice as the people we talked to, but likely know the birds at least a little bit, and can help children and people wanting to interact in a safer way than just involving without caution.

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

Great prices for second hand pet supplies. Wide variety of items that is always being updated…read more This is a great store if you have a large puppy that seems to grow out of everything overnight. Large variety of pet clothes too. Excellent prices. Friendly service.

I love thrift shops, and I stumbled across this place completely by accident. I was looking for a…read moreplace to take our dog after the park very quickly, saw this on my search results! Since, as I said, love thrift stores, I couldn't believe such a thing existed. So off we went. Well, when we got sent by Google Maps to the location and we arrived, we were next to a pet crematorium, not a thrift store! Our dog is 10, so I kept apologizing profusely to her! Looool. We pulled in to a tiny lot and there it was. It's a very tiny shop, decent of cheap outfits, beds, collars, leashes, toys. I ended up getting a gorgeous collar for our girl, and for only $6 it was a steal! Next time I'll try to take photos inside, but I included Sam with her collar!

I popped in after an eye appointment thinking this would be just another pet store…read more Boy I'm glad I was wrong! This place was amazing! The staff were sooo friendly and fun, they answered all the questions I've had, and the seed I bought is amazing! I will be going everytime I need feed, plus their feeders are beautiful!

Happy vibes here!…read more This is absolutely the place to go if you loving caring for your feathered (even furry squirrel) friends. Or if you prefer to keep the squirrels at bay and cater to the birds, they've got solutions for that too! I've been patronizing this store for many years and renew my $25 membership yearly. The membership is a great option if you shop regularly as it provides a discount every time you shop. With the amount I spend annually on bird food, it pays for itself in dividends. The staff is incredibly welcoming, and have fielded my questions about dealing with annoying starlings and black birds and what to offer my songbirds with the changing seasons. I also love that they stock thoughtful gifts like jewelry, cards, books, garden flags, bird baths and other decor. At the holidays, they have packages for anyone interested in starting a new birding hobby with tips and tricks. And once (or maybe twice) a year, they offer a feeder trade in event to get new, discounted feeders. Most of my dollars here are spent on the food, which is high quality (so don't expect to pay what you would for a bag of filler at Lowe's or Home Depot). That also means the birds don't throw most of it on the ground looking for the "good stuff." A 20# bag lasts me quite a long time in an air-tight container. I also enjoy picking out a couple of ornaments each year from their ever-changing selection. What's most valuable to me about WBU is that they have allowed me to spend more time outside in our backyard with my daughter, who at under 2 years, can already identify a cardinal, Carolina bluebird, finch, titmouse, chickadee, wren, sparrow and, yes, even a dreaded starling! The staff knows their stuff and they clearly love what they do!

I recently went to southern states to pick up some vegetables for my godmother. And in the mix of…read morepicking 'em up, I picked up the wrong vegetables, so the next day, I go back to try to exchange them to get the correct vegetables and I was told by the manager that they don't do that. My only problem really is that I have a product that I cannot use. And will not use, but if losing a customer over $4 is your way of doing business. I'm sorry for you but I will not ever ever patronized at this store. I know that I made the mistake but not being able to correct. It doesn't make sense to me mind you. There are several signs in the store that says discounted items or marked down items are not refundable. But there's nothing in the store. Nor on my receipt that says that my item cannot be returned.

Bought chicks, medicated feed and some wild bird seed. They have everything from cattle panels to…read morerabbit hutch wire and they can help you with all if your projects. Call ahead if you're looking for something specific but if you need it to run a small homestead or little farm, they'll help you find what you need.

A large sign in the window references a "Comeback". Well, this is one customer who will not come…read moreback. With one man lounging or sleeping in the furniture section and only one employee working the registers while three others stood nearby loudly joking with each other, I'd say they haven't earned my business. The one lady who was providing customer service offered a sheepish apology to the 8 or so of us waiting to check out but it just wasn't adequate enough to justify the appalling lack of professionalism. At least by us abandoning the plan to make a purchase, the folks remaining in line were one person closer to getting out of there. This place needs an adult to supervise the behavior of these shameful employees.

Great visit no kid hapsthe staff posses wxcellent customer service skills. the wuality of their…read moreproducts are that if a Walmart or Target..

I go to Sam's Club about once every other month or so and this location is pretty solid! The…read moreparking lot may be a bit small but the inside feels much more spacious than a Costco IMO. We go here mainly for snacks, fruits, and household needs for the kitchen and bathroom. We are typically in and out pretty quickly and it never feels too busy here when we go. The employees are friendly and the food court food is affordable. They recently implemented a scan and go system so you scan your items through the APP and pay as well and don't have to wait it line! Saves so much time! If you're looking for some good deals and a good selection of items from food to household things, this is the place!

Came here for water since I arrived tonight to Chesapeake. Guess what they had none of? Regular…read morebottled water. They had tiny bottles which were completely overpriced and high end water that was 4 times the price. Since I needed water, I bought a case of the overpriced ones cause there was a sale on the brand. I also got a case of coke which was also quite overpriced in my opinion. Since I am a loyal Costco shopper from Hawaii, I couldn't believe the prices here in VA were the same price or twice as much as Hawaii. I still looked around but couldn't find anything I needed so I got my drinks and left. When I had more time, I went to Costco and guess what? The prices were much cheaper than Sam's club and they had tons of stock of bottled water which I filled my cart with. If you have the time and membership at both, go to Costco for better deals and stock.

Been going here for the past 4 years and they do all of my furballs including my ragdoll kitty! I…read morecannot rage enough about this place! I especially love Pete! I have been to a few others when we moved here and they were less than par. It's hard to find a good groomer you can trust but thankful I found this place.

We began taking our last dog to Wally's. When he passed we swore we would never get another, but 2…read moreyears later an 8 week old pup stole our hearts and we reconnected with Pete and company. That was almost 8 years ago.... In that time we moved to a different city. Found a highly recommended groomer about 4 miles away and used them twice. Not that they did a bad job, but it just didn't feel like "home". Now we drive 25 miles one-way to have our little guy groomed. Pete and Mandy are just rock stars!! Highly recommend this establishment!

Shopping here is my most recent obsession. The alcohol is way cheaper than ABC, and the selection…read moreis better than the NEX. The associates are also very friendly and are willing to help. This place always has some very good deals going on it seems like all the time. It's also located in Chesapeake which is better in my opinion than the norfolk area. It just gives you another option because norfolk is always so dang crowded. I've come here on any given day of the week and its never too busy. Best kept secret location out here... for now lol.

I did a review on this store before but don't know what happen to it so, I will go ahead and put…read moreanother review in. Well nothing hasn't changed from the last time I reviewed this store couple of years ago. Again it's more liquor aisle then most of the aisles. Clothes and shoes are outdated. But you will find some trendy things like Northface for a decent price. I don't think they even sell undergarments? Hmmm? They now sell guns which is different then my last review. Hubby been eyeing on a gun and is actually sold here for a lot cheaper. The jewelry in the jewelry counter looks old and cheap too. So why do I come here, you ask? Well....for things like cookies and snacks or candles and to see if by some miracle they have added better stuff.