They had a lot of animals but they don't have a lot of reptiles though I wish they do because I…read morelove reptiles,amphibian and also mammals .

They are a well stocked store that always has what we need in stock for our cat and our dog who eat…read moreparticular favorite foods and snacks and supplies and toys at market prices, no overpricing. We call ahead to make sure at the Lansing Marketplace store. I am a shopper and not connected to the store in any way, just a satisfied customer. Same price as Chewy, Walmart, and the other local store but carry a wide variety and always willing to check stock for us. No hit and miss. Worth the stop. Grand Ledge customer.

First off, they had the harnesses I was looking for. Second,…read morethere was a clerk, Jenna. This gal was aces. She saw I was waiting and left the product she was working with to assist me. She listened, walked me to the item, then went right back to the spare register to assure I was helped right away. This young woman had a great personality, she reacted to our conversation, she was wonderful. I would highly recommend this store and if you're lucky, Jenna will be working.

The knowledgeable employees and the way they care for the pets is better than the big box stores.read more

Staff is really knowledgeable and helpful with all questions. We've been going there for a while…read morenow and are always impressed with the selection they have for all pets. The fish section is particularly impressive with some of the best and widest range available. It's always fun to just stop in and look around even if you aren't looking for anything specific!

I have shopped at Preuss Pets for about 40 years, there is no other business like Preuss in…read moreMichigan. Everything is pre quarantined and healthy. They are a true GEM for the Lansing area.

Too crazy two cats in the same weak neutered Rescued bottle…read morefed loved on them even called them girlz they were not! Hahahaha These ladies were AMAZING AT WHAT THEY DO THANK YOU for an excellent service and with loving kind Hearts GOD BLESS ALL OF YOU

I'm not writing a bad review because I don't believe in the cause of providing good homes for…read moreanimals that need them. I'm writing it out of a great feeling of resentment because I believe that I was fed bold-faced lies by the staff in order to push me toward an adoption. The sign on the window said that the cat I was considering was a five year old male. On the Saturday before our adoption, we asked a staff member of the cat's medical history. We were told that the cat had been very timid and was losing some weight, and that it had a distended stomach possibly from worms. That wasn't anything we couldn't handle so we decided to adopt. We wanted a 5 year old male because we had a cat and the two would complement each other well. When we sat down to sign the papers, though, that's when the truth started to come out. At least partial truths. Apparently, the cat had no teeth. We asked why, and they had no answers. It also had a heart murmur. I know the former staff member INTENTIONALLY left this out, because the distended stomach was there with this information. She just straight up left it out! We still went through with the paperwork, and at the end, they informed us that the cat was actually 7 years old. All of these things collectively should have told me to cut and run, but in the end the cat needed a good home, so we followed through with the adoption. A few days later, we took the cat to a vet. The vet informed us that actually the cat was more like 10 years old.... oh, and it was also a girl! So we went from a 5 year old male, to a seven year old male, to a ten year old female. CAHS either has no idea what they're doing, or they are purposely handing out false information in order to get pets adopted, which I'm certain is illegal. I likely won't pursue legal action because I'm sure no one will care, and I obviously will love and care for the pet that I've adopted. But folks should be aware of what's going on here, and be prepared for some deceit. CAHS should face some accountability.

I am very disappointed with my experience at Feeders Pet Supply today. We called at 4:17 PM to ask…read moreif the dog wash was still open. The employee on the phone, who already had a poor attitude, told us we had 20 minutes. We took that at face value, knowing it was Labor Day, and drove straight there. It only took us 7 minutes to arrive, and we walked in at 4:25 PM. To our surprise, they denied us service, saying the dog wash closed at 4:30. Not only were we misinformed over the phone, but we were also treated very rudely in person. If we were told honestly that they were closing soon and wouldn't take anyone else, we would have understood and not wasted our time. Instead, we were given inaccurate information, then turned away, and treated disrespectfully in the process. This was extremely unprofessional and upsetting. I would not recommend this location based on the way we were treated.

We have a 19 year-old leopard gecko that primarily eats crickets. When we moved here three years…read moreago, we checked out several pet stores in town (including one very popular store in Old Town) and found none of them have the quality of crickets that Soldan's does. Half of the crickets from the other store would die within a day despite being placed in a clean enclosure with proper food and water. I will buy two dozen crickets from Soldan's and the majority will survive for weeks. Highly recommend getting your reptile food here!

placing an order online and being able to just pick up and go has made this such a value to me…read more Never had an order filled incorrectly

Best pet store in town! Don't forget to sign up for the rewards program, which gives you the…read morein-store sales pricing and check social media for coupons!

For as long as I remember I have been going in this store until today the "manager" is rude and…read moreignorant of the inventory, she is rude short and treats customers and the help with the worse demeanor I have ever experienced I will take my farm business else where and all of our fellow farmers, neighbors, family and friends will do the same. I feel sorry for the workers cause they are so nice and knowledgeable I have gotten help from all who are very nice from the young girl at the register to the young men on the sales floor. Shame on you for taking a good store down to the ground and next time you want to talk bad about customers don't do it where we can hear you, go back to training school and maybe check your matters. Selection it's average and value it's fair. Please home office! pay attention to this new manager she is the worst I ever seen. Will spend my money else where. Very regrettable to see on my favorite store. If it was a choice of no stars this will be my choice.

Worst experience ever at a TSC. I'd call it ridiculous, but that implies a level of humor, and…read morethere definitely was nothing funny about this at all. As anyone who has animals may know, penicillin has been all but impossible to find for months on end now. Hoping to find some online and have it shipped to our farm, I Googled and was surprised -- and skeptical -- to find that this particular TSC reported having two 250 cc bottles in stock. I called the store, told the clerk who answered that I'd be coming from over an hour away, and asked if someone would check to make sure that there was actually at least one bottle in stock in their meds fridge. After being on hold for adequate time for someone to check, she came back on the line and assured me that her manager had looked and they in fact did have two bottles on hand. I reiterated that we would be making a 50+ mile trip each way, and she once again told me that her manager had checked and they were there. Arriving at the store, I made a beeline for the meds fridge. A quick glance confirmed the suspicion that had been growing in my mind; if something seems too good to be true, it's probably false. Approaching the clerk at the register -- the only employee on the sales floor other than a man-child who was in animated discussion on his cell phone -- I waited for her to finish with the customer she was helping. Meanwhile, said man-child continued his conversation at full volume: "We're talking about YOUR divorce! You KNEW I was married when we got together!". And on and on. Nice. Very professional. Perfect place to discuss your unsavory, unscrupulous, MESSY life while you're on the company clock. The cashier finished with her customer, and I told her what I was looking for. She spoke with another employee via her headset, and they went to confirm what I already knew: not a drop of penicillin in stock, despite those two fictional bottles still shown in their inventory. "But they have some at the Bad Axe store!" she chirped. People three miles away likely felt my eye roll and heard my snort of derision/exasperation. I wouldn't have cared if an employee at the Bad Axe store IG'd themselves tap dancing in the aisle holding said penicillin; I was NOT driving an additional 300+ miles round trip on the say-so of a TSC employee from that store. So... an afternoon wasted, 112 miles of fuel burned with diesel at $5.36 a gallon, and absolutely nothing to show for it other than complete contempt for this store and every employee in it at the time of my visit. Consider this a cautionary tale for anyone hoping to get decent HONEST service from this store: they are clearly firmly entrenched in DGAF mode, and your needs as a customer come dead last. Go ANYWHERE else.

Purchased a life vest for my dog that was ro big and they wouldn't exchange regardless or in store…read morecredit vest was never used nor were any tags removed store credit would have even sufficed HORRIBLE CUSTOMER SERVICE!!!

Found Soldan's that was very near to our campground. They had everything we needed. Loura was a…read moretremendous help in fitting our dog Joey for his walk right harness. If you're ever in the Dewitt area be sure to stop by for your pet supplies. We highly recommend Soldan's!

I've been here several times. I live by the Novi store but this location seems to have more…read moreinventory of what I seem to like. (I've been to Grandville too...my second preferred location in the state.) Usually when I come in, the few salespeople working are spread out on the floor, but each one eventually comes by to greet me and ask if I need anything, or if I have any questions. I've found them all to be friendly and doting. Their boot selection varies from shipment to shipment but I've bought two pairs of boots from this location specifically because of the service, selection, and the great prices. I realize that other western stores may have higher end boots like Lucchese, but if you're a collector like I am, then you get a lot more value here than anywhere else. I'm a fan of supporting the mom and pops (shout out to Scott Colburn and Howell Western Wear), that said, I like Cody James boots. My girlfriend bought me my first pair for Christmas. That was going on two years ago and I still get compliments on them. I'm a fan of Boot Barn. If you're getting into boots, they're an entry level spot to indulge your curiosities.

The service is absolutely terrible. Not greeted when we walked in, not helped when browsing. We…read moredidn't even see another person in there. I could've used some help instead of them hiding in the back room, giggling. Don't go here if you're looking for ANY kind of service.