1. Tractor Supply

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    York, SC

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    Tractor Supply

    4.0 (5 reviews)
    Closed 8:00 am - 9:00 pm

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    Dogma & Fetch

    Dogma & Fetch

    4.2
    (37 reviews)

    Unfortunately, we had a very disappointing experience and will not be returning…read more When I dropped my dog off at 12:00 PM, the staff had forgotten he was scheduled. I was told they close at 4:00 PM and to keep an eye on my messages for pickup. At 3:45 PM, I received a text stating my dog would not be ready until 4:45 PM -- after closing time. A five-hour grooming appointment has never been my experience in owning multiple dogs, and the delay was never properly communicated in advance. I also received an automated "thank you for visiting" email while my dog was still there, which added to the confusion. When I arrived at 4:40 PM, I asked about the extended grooming time. The response was that they "don't want to push any dog," which I understand, but again, that was never communicated earlier. Instead of addressing the concern professionally, the owner was dismissive and condescending. He stated he didn't care about the customer, became defensive, and did not acknowledge or apologize for the lack of communication. Rather than working toward a resolution, he suggested I return to my previous groomer. I replied that I would rather make the two-hour drive to Skiptown in Charlotte than return here, even though this business is local. His response was sarcastic and continued the unprofessional tone. At that point, I simply wanted to pick up my dog and leave. Since then, I've spoken with others who have shared similar concerns regarding overbooking and poor customer service. I hope the business improves its communication and customer service practices in the future.

    Wonderful service and great communication. They took very good care of my dog! Highly recommend.read more

    Tractor Supply - deptstores - Updated July 2026

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