This is an exceptional Air Conditioning company with an exceptional staff and service. Jason…read morecame to our home exactly on time to check our Echobee Thermostat and recalibrate it to set up the correct Temperatures and Humidity because it was sending messages of possible problems with our AC system. However, after checking our AC system and completing preventing maintenance for a really fair fee, Jason concluded that our AC system is in very good condition and it was more Thermostat wrong messaging than the AC system itself. My wife and I were extremely appreciated and happy Jason's professionalism as AC Technician and most of all for his/their honestly. I will definitely recommend this company to anyone, and I will hire them next time to check and do whatever maintenance in our AC system if needed. Thank you, Richmond's Air, for excellent service.

I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

Antonio did a phenomenal job and came to the house right away. Antonio did a thorough inspection to…read moremake sure everything was working and explained the issue simply. Thank you!

Quick response and well trained techs…read more Reasonable prices / value. I recommend them.

They came out quickly, identified the issue, and fixed a couple problems with my AC. The technician…read moredidn't seem bothered by my many, many questions, which is a plus. He took the time to carefully explain what was going on with both the issues I noticed and some I hadn't, and explained how to help the system last longer. No upselling, which is really important to me based on past experiences with other HVAC companies. I'll definitely be sticking with them going forward.

Update to my original review of Heights A/C from 2019: Mitch kept my old 2006 unit running for…read moreseven years. At least two blower unit rebuilds, a control card, multiple capacitor replacements, and a few pounds of refrigerant every couple years. This year the refill exited far too quickly and I called Heights A/C for a quote. Thomas replaced the old unit and re-worked the ducts for a great result. The house feels better with the new duct work and the system is amazingly quiet.

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

Vixiene came out (in the rain) to quickly diagnose the problem. He really tried to find an…read moreeconomical solution but it turned out to be a failed compressor. I now getting quotes for whole new system, which will be a separate project.

Mr . Ryan was so nice and explained everything to me I'm very satisfied with his work and would…read morelike him do to my next plumbing project . .

Sought regular maintenance of AC units. Kevin Bolten of Air…read moreTech worked diligently and did discover two repairs that required attention. Kevin was professional as well as nice. Thank you for your service.

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

Wish I had the same experience as all these people with their reviews. I can't even get them to…read morereturn a call. After not returning my first call within 10 hours, I called back. She took all my info and said she would have the Tech call me. Again a whole bunch of nothing, it's been a week'! Glad everyone else seems to of had a good experience though.

These brothers are the only ones to call when you have AC or heating problems. They treat you fair…read moreand square. Giddy up and put them on your trouble shooting list of contractors.

We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.

We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

I was looking for an HVAC company to come out and help with a leaking issue. Conley Cooling and…read moreHeating came out without any issues. Working with Stephanie via Yelp was super easy and fast responses. Thank you, Stephanie. Shawn came out, very professional, knowledgeable, and wasn't looking to make a quick buck and leave. Provided a lot of information for me and was willing to explain my situation as well as provide some good info to bring back to my builder to save money. I don't know any company that is looking out for the little man especially during this economy. Conley Cooling and Heating will be my HVAC company I use for now on and will be suggesting them to my family and friends. Trust me, don't go to big names companies (Moore/Abacus) and so on. Conley is here to help and treat you like family. My condensation lines run across my attic to master bedroom sinks and cause ton of blocks and issues. Shawn was able to provide me estimate and information on terminating it outside instead of a p-trap in the sink which most builders are doing now. Thanks again Shawn (and Stephanie) and will be calling back for my next project!

Overall experience was great. Shawn was prompt to arrive for a maintenance check. Was very…read moreinformative and helpful in helping me to understand my HVAC system. Was honest in what can be improved upon and what needed to be replaced. Their prices are quite fair, would even go as far as to say good bang for the bucks. Look forward to having him optimize my HVAC system without having to replace the whole system. Quality service with fair pricing.