Ricardo took great care of me and my van that had a cracked muffler! I stopped by for a quote and…read morehis price was great. I told him to get it done and his team did just that. They were quick but did the job right!

Ricardo at FMS was amazing! He helped me through every step of purchasing a catalytic converter and…read moreinstallation on my class C RV. He reassured me it was the right one for my RV and asked my permission before replacing extra pipe that would charge a little extra. The repair cost was very reasonable and they were done in about 2 hours. The office area and bays were clean and appeared well maintained. Then when I went to smog it and had issues, I called Ricardo about 5 times and he was always patient with me and the smog operator. Then he actually took my problem off my hands and gave me a better smog place to go to. I seriously appreciate his help so much and would take my car here any time. Thank you Ricardo!

I am 73 years old and female. I had a dead battery and no one to help me. Mountain Auto Parts…read moreimmediately delivered the new battery and the tools I needed to install it. I discovered I needed a socket extension and they delivered that immediately at no charge. They are so nice and helpful. I was desperate, and had no one to help me and I'm all set now. Thank you!!!!

Really great service. Am an amputee they delivered a new battery in 20 minutes. Would recomendread more

Spoke on the phone with them for 2019 Honda civic rims, they confirmed that had two in stock. I…read morespoke to them twice to confirm, they even gave me a reference number. Drove over 50 minutes to get here only for them to not have the part. Terrible management of inventory and a waste of time. Do not come here

My first time driving up here to get a few different parts for one of our trucks that is being…read moreprepared for sale. Really easy to find this location. Lots of parking as well. Very friendly staff. I was greeted immediately and everyone was super polite and welcoming. I appreciated that so much. Even though I could tell they were all so busy, everyone was still so nice to me here. Thank you all for the wonderful customer service! I got exactly what I needed, it was ready to go quickly. Definitely worth the hour and half drive up from down south.

These guys sold me a broken item and switched the receipt so I couldn't return it. What the hell is…read moregoing on in this unprofessional work place. The item they sold me which cost $100. The receipt they gave me was for something for $6. I only purchased the one item so why is the receipt have something on it that I didn't buy? SCAM!

Shelly was amazing at this store. I have to give her the recognition she deserved. I came in for an…read morealternator warranty claim and helped me with no hassle or issues. Thank you again.

Honestly I had the best help with an employee named manny he helped me get a brand new battery and…read morehelp me with a jump I really thank you I'm not from around here and I also had my newborn daughter with me and he was a lifesaver really informative with my car and really made me feel like all my problems went away at least for that moment being a single mom and not knowing nothing about cars he was above and beyond helpful best customer service thank you Manny !

Daniel was very helpful with getting and swapping out my new battery! Helped me chose the right one…read moreand swap out with ease.

Came here to resurface my d16z6 head and am very happy with the service i got this guy is a very…read morehonest man and knows exactly what hes doing..his prices are very affordable as well.. I got a quote of 300 bucks at another shop for cleaning, resurfacing and taking out a broken sensor and broken bolt and head gasket...i paid less than 100 dollars at julios auto parts for the same service!!!!! ... If ur looking for a great machine shop with cheap prices this is the place for u dont look else where!!!!

It was a great place to go and get parts machined for my car. Great service and prices. The owner…read morewent out of his way to help me.

Great company, and a wonderful machine shop. Did a smashing job on my 800whp wagon, valve job, and…read morevalvetrain install. Keep it up, Alberto and team!

The worst machineshop I have ever seen. They have no clue what they are doing. Never take your…read moreengine to these guys. They are garbage and useless.

First visit: I was driving up the mountain to Big Bear Lake on a blustery Friday night in December,…read morewhen I realized that snow chains were mandatory (oops!). So I headed back down the mountain and luckily for me, stumbled upon an O'Reilly Auto Parts store. They were particularly busy at 6:30 pm that Friday, as many other hapless motorists had belatedly realized they needed chains to ascend to Big Bear Lake. Some other folks were out of luck (their chains were out of stock), but luckily they had mine, for a reasonable price. Only a couple of minor complaints here: The dude behind the counter started to walk me outside to check out the size of my tires, but suddenly he disappeared. I realized that he had stopped to help some prior customers install windshield wipers.... but without telling me, apologizing for the delay, getting another sales rep to help me, etc. So I stood around outside, getting angrier and angrier, until finally I went inside to complain. Thankfully, just as I was getting worked up, the guy came back in to find me, already armed with the specs for my tires so he could find the right chains for my car. Unfortunately, the sales rep had made an idiotic assumption that my car was the first one he saw outside. This turned out to be (obviously) totally wrong. Had I not checked with him on where he got the tire specs, he would have sold me chains that didn't fit my car.... and I wouldn't have realized it until I was up on the mountain with the snow chain installer. Another annoyance: There were two identically-priced options for chains: One was a cable chain, the other was a standard link chain. The guy recommended the cable version. My snow chain installer later "tsked tsked" me for purchasing those, as it's harder to get traction when you're essentially driving on strings of mini rotating wheels. So.... why the relatively high rating, you may ask? I'll explain: On my second visit (the very next morning!), I had stupidly tried to remove my chains myself on the way back down the mountain, and they had gotten wrapped around the axles. In desperation, I headed back to O'Reilly, hoping they'd cut the chains off for me with bolt cutters. While the manager couldn't locate the bolt cutters, he very kindly made a phone call down the street to a friend at an auto repair shop, and arranged for me to get some assistance from him (turns out, I wasn't charged for this!) I was so pleased with this extra level of service that I called back to thank the manager personally for his help. (The manager was so flummoxed that he hardly knew what to say.... my guess is, he doesn't get kudos very often!) So while my experience here was mixed, I'd say: Go to this O'Reilly Auto Parts. If you have any issues, ask for the lovely manager, whose name I unfortunately don't recall.

I was trying to give a half a star but wasn't letting me we were going camping and wanted some back…read moreup power for my utv and atv they always seem to die after the kids ride around so I got a battery pack jump stayed my luck the thing didn't work..so ended up buying one out there ..when I got back tried to return and it and apparently they dont return them so I bought a paper weight for $160.00 dont go to this store I'm sure all other stores would of had great service and returned a broken product with no problem