Serenity Spa has great service with friendly staff. I met up with a friend after we determined the…read morearea to be halfway between us. I called the night before to make two appointments. When I arrived they were ready for us with two chairs next to each other. Our pedicures were nice and relaxing. I realized my phone was dead when I arrived and they even let me use their charger. I'm looking forward to coming back again.

Great mani-pedi by Mina She will give you a trigger point…read morehand and foot massage, finding areas that may be sore or need attention.

The nails are not worth $83. I wanted a darker red which is why I chose shade 06, or 07. But these…read moreare bright red almost like red orange. Save your time and money, just do your nails yourself since that's what I have to do. Then they wanted to say it was a color match/ it was bc of my nails. Like huh. Color will not change that drastically. Plus I wanted my toes and nails to match but my toes are much closer to the shade I wanted.

I've been coming to the bliss salons for years now, and maple lawn is my favorite. The staff is…read moresuper friendly, and my nail tech Tony never misses

I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

Really upset with how my "long layers" turned out. After getting home from the salon I noticed that…read morethe top layer of my hair was significantly shorter than the rest. Looks very choppy as the layers are all different lengths. I would not go back.

I was searching for a new stylist after my last one moved. I have very fine hair that I prefer be…read morecut in layers. Oddly enough it's tough to find a stylist who is good at cutting fine hair into layers. I looked at many salons but the reviews were always mixed or the place was also a spa and tried to sell you other services. After seeing several reviews for Today's Image and a stylist named Suzanne I decided to book an appointment. Wow! Today's Image is a Total Winner. Nice salon, good location and Suzanne totally rocks as a stylist. She made sure I was happy with the length and number of layers before she styled it. So many past stylists have tried to cut my hair really short because I'm older. But I look terrible with short hair. Suzanne cut it as I wanted it. Probably the best haircut I've had since moving to Maryland. I highly recommend this place and Suzanne. Prices are reasonable not high.

Magdalen is absolutely amazing! This was my very first time getting a Brazilian wax, and I was…read morehonestly so nervous walking in. I had read so many horror stories online about pain, irritation, even skin being removed so I was preparing myself for the worst. But from the moment I met Magdalen, she completely calmed my nerves. She's incredibly warm, professional, and downright hilarious, which made the experience so much easier to get through. She walked me through the process, made sure I was comfortable the entire time, and the best part she's fast without making you feel rushed. I didn't experience any of the nightmare scenarios I was bracing for. No pain, no trauma, and definitely no regrets. I left feeling smooth, confident, and honestly wondering why I didn't do this sooner . I'll definitely be back and recommending her to all my friends!

My first wax ever and Magdalen made me feel SO comfortable. It's quiet, she only lets one client in…read moreat a time for extra comfort, it's so clean. Talked me through the whole thing and did a fantastic job! Thank you Magdalen!

Don't get the plus member plan as they will find new ways to charge you fees constantly. Don't come…read morein one month and it's $15, no surprise there but your invoice will be aggressive in stating that it is overdue the second it's sent to you. And that $15 you pay for the membership, better do it in January only because it's not for a year from when you started, it's due every January. So my membership that started in September still has to be renewed in January for another $15. I am not renewing just to find out all the other ways they plan on screwing me over. The worst is the managers/owners are completely absentee and make the waxers do double duty at the front desk and take on the brunt of frustrated customers. Must be nice to sit in your palace funded by bad business practices and the labor of others. Speaking of the waxers, Christina is absolutely amazing and the best waxer I've ever had. She is efficient, minimizes pain, and produces clean and lasting results. She should be paid what the quality of her work deserves and she should be treated better.

I absolutely LOVE Beauty Lab! The staff, the location, the ambience, the prices, I love everything…read moreabout it. I am definitely ditching The major wax chain I used prior and supporting this wonderful waxing business from here on out! I scheduled my appointment online and snagged a last minute appointment for a Saturday morning with Madi. I arrived about 15 minutes early for my appointment and she was able to take me right away. I paid for my services prior, which I appreciate. Nothing like a bottle neck at the front desk, with all your patrons trying to pay at the same time. The decor in the Beauty Lab is beautiful. If it very minimalistic, homey and comfortable. Most importantly, it is very clean! In fact, the kind gentlemen at the front desk was cleaning when I arrived. Cleanliness is definitely very important for a waxing business, so I appreciated that! The wax room was very spacious and clean. Madi was an absolute sweetheart. She was very professional and the wax experience was amazing! She had me in and out in no time, which I definitely appreciated on this specific Saturday, because it was snowing and I wanted to get off the roads ASAP. Amazing business, amazing staff, amazing experience! You should really patronize this business. I assure you, you will not be disappointed!

Skin-Tonic is such a gem!…read more I always look forward to my regular facials. Highly recommend. Excellent service.

First I would like to start of by the saying the energy in the room was great I really did feel at…read morepeace. I came to charm after struggling with my skin for a full year, after having amazing skin. I had tried everything and nothing seemed to be working. I decided to give facials a try to seek professional help. Before this I had done extensive research on skin and like I mentioned previously had my hands on multiple products but nothing was the right fit. The extractions were extremely painful which alarmed me instantly but I had never gotten a facial and didn't know any better. Extractions may be discomforting but should never be painful. Also when doing extractions you're supposed to gently extract until all puss, then blood and finally when the congestion is clear you will see a clear fluid. This clear fluid is called "serous fluid" it's important to clear the sac until you see this fluid or else the sac will fill up again and cause even more inflammation. Therefore defeating the purpose of doing an extraction in the first place. I don't believe this protocol was followed because I was left with painful swollen pimples on my forehead that weren't visible before my visit. Which left me feeling even more insecure. Trusting someone with my skin was a huge step for me and I am dissatisfied and disappointed. I understand results may not have been instant but I shouldn't have been in pain and left with more skin imperfections then when I laid down. I don't believe the right procedure was followed. I do plan to follow up with someone who may be more knowledgeable and hopefully find something that works for my skin. In response to charm: I understand extractions can cause discomfort but they were making me almost want to cry and they should never be that painful extractions should have some discomfort but there should never be pain. you also didn't drain the entire inflammation which left me with more pimples and more scarring due to how harsh your technique was . When doing extractions you were supposed to drain the pus and then all blood until the oil is present and you did not do that which left the pimple even more inflamed. My cheeks were permanently scarred and I still have to seek professional help to get that prepared due to what you did.

I've never had less pain with waxing like here before. By…read morethe way, I wrote this review 11 years ago. I just found out that I didn't post it. Lol. I'm still coming to this salon. Mostly for waxing, occasionally for facial. She does very great job!!

This was my first Brazilian and a spontaneous venture. First let me say, I never expected to say,…read more"that was easy!" It was nowhere as painful as I imagined and comparable to an eyebrow wax. A Brazilian is when they wax it all off and she did so phenomenally! Erica is super gentle yet quick and efficient. She is a petite and friendly young lady and she makes you feel very welcome. It is located in the M&T building by Columbia mall. It is elegant and calming when with it's decorations. And very clean! The room is small with pretty purple walls and also very clean. She plays Zen type music so you remain relaxed and is full of light convo to keep your mind off things. Both front and back are included and believe me it's not as painful as you think. She is great and will make you want to make this a routine visit. I'm excited to go back and refer lol. If you call and get voicemail leave a message she is sure to callback and is uber polite. Enjoy :o) I will def be going back, but I do think it's pricey that's the reason for 4 stars