CV Airport Taxi... THE BEST!! My name's Mark Latsha, from…read moreHayward. Call them and ask for Jacob (owner) to give you a ride. Spacious Luxury Vehicle, kind-hearted driver. Reasonable rates. Helps you get quickly to the Airport.

Pre arranged for early morning trip to OAK airport. Abrahim communicated well, was on time, and…read morehad a clean smooth ride. Even a flower arrangement for ambiance. Stress free. Would use again.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.

We had a 3am pickup time and called with only a few hours notice after searching the area…read moreextensively for cabs. The driver was very accommodating and friendly, and got us there in plenty of time. Thanks for saving us!

Simply excellent!! I have been using comfort express shuttle for more than 2 years now(2 times a…read moreweek). Jaipal, the one who owns the company and who drives the van, is the most courteous and knows what good customer service means. The shuttle is exceptionally clean and I challenge any one to find a cleaner shuttle. So next time you want to get around the bay area, need a ride to/from the airport, just call Comfort express!!

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Efficient service. On time, clean, and safe. I've used them several times I do recommend them.read more

A huge thank you to Danny ( Davinder Singh ) for making our Yosemite trip so memorable and…read morecomfortable! From the very beginning, it never felt like we were traveling with a stranger, it felt like we were with a caring family member or an older brother who genuinely looked after all of us. He made sure not only that we reached safely and soundly, but also that every member of our team felt comfortable and cared for throughout the journey. Despite last-minute changes and adjustments, Danny handled everything so patiently and professionally. His calm nature, kindness, and thoughtful words of wisdom made the ride even more enjoyable and meaningful. Thank you for your warmth, care, and outstanding service. You truly went above and beyond to make this trip special for our team. Highly recommended!

one of the best services I've ever experienced. we have Kenwar (not sure how ihis name is spelled)…read moreas our driver @ visa. he is so polite & provides excellent customer service. shows up early & provided a great comfortable smooth ride from foster city to sf. I highly recommend this service . thank you so much Angel world wide transport. wish we can keep you r company as an everyday provider . Ty

Thank you Bay Star Shuttle for getting our large family of 8 adults and 3 children to SFO with no…read moreworries. And providing booster seats for my grandchildren as well as keeping our infant car seat till we returned. A long day of travel back home Harry got our screaming grandchildren and family back home safely. Thank you again Bay Star and Harry

Great communication and great service. I loved how flexible they were with shifting schedules and…read moreso accommodating to our large group.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

We chose Charity Cab for a ride to SFO from San Ramon and back, and Keith was great! Although there…read moreis "cab" in the company name, Charity Cab is a private car service with 2 comfortable cars that Keith owns and operates. This was the second time we had used Keith; the first was an early morning trip to SJC. He's reliable, efficient, friendly and cost-competitive with other private car services. When, like us, you need to get to SFO or SJC reliably, and don't want to drive and park long-term, there's no better option I know of than Charity Cab. Ride share apps are hit and miss, and the last thing you want is to have to wait 45 minutes for a ride. And driving an hour, hunting for a space, and lugging a few large suitcases into and out of an airport parking shuttle that makes a dozen stops before your terminal is a drag. And the last thing you want to do after a long international flight is drive an hour to get home late at night. Keith will accept credit cards, but prefers cash if you have it. I highly recommend Charity Cab!

Keith shows punctuality by showing at my door 5 mins earlier for the 6am pick up. Clean car and…read moresmooth drive. Highly Recommended!