Today, on Easter Sunday, your driver almost ran me into the wall while merging into the freeway. I had to slam on my breaks to avoid being wedged between the bus and the wall. Then as I drove by, he made faces as me, as if this was a joke. Who hires these people? This happened around 230pm on the 405 south right past Seal Beach. The bus appeared to be getting on the 22fwy. He's going to hurt a lot of people one day driving this way. I hope it gets addressed. Hard to tell with glasses on but appeared to be an Asian male driver. Hopefully the license plate helps you identify him and there is disciplinary action that takes place. He could have hurt a lot of people!!! read more

Transportation Charter Services - Buses Near Me - Orange, California

Upon receiving a quote through their online application, a deposit was paid to secure services. After a P.O. was issued the provider reached out to to inform us that the original cost was no longer valid and that if we wanted to remain in contract, a higher amount would need to be paid to retain their services. Of course at this time it is nearly impossible to find an alternate provider, so they appear to have used a bait and switch tactic to strong arm us into paying a higher amount than contracted. Deposit payed $1,135.58 on 1/29/24 P.O. issued for the remaining balance $10,220.17 on 2/20/24 Contacted by the company on 2/20/24 and informed that the new balance would be $16,847.51 An increase of $6,628 beyond the contracted amount. read more

Was driving in LA behind a TCS tour bus and stopped behind it at a stop light. The tour bus starts backup up towards me even though I'm honking and the cars behind me are honking. It was so reckless and dangerous of the driver to do that. read more

We hired a 38 passenger bus from TCH for four days. We were headed for a Spiritual Retreat to Novato, Ca. It was an eight hours journey. The bus was very clean and free of odor. The leather seats reclined and were comfortable. The bus was equipped just like an airplane with a reading light, fan, TV, and also wifi. The bathroom was also clean,. The ride was smooth and quiet. Our driver, Phelina Lopez was wonderful. Felina was friendly and accommodating. Felina possessed a good attitude. Felina was an expert driver. She was calm and cool driving the bus. Everyone in the bus liked Felina. The next time when we charter the bus from TCS, we will request Felina for sure. In the office, we dealt with Kathryn. Kathryn was also very professional. She listened to all our needs and accommodated us with it. It was so easy to work with her, also. read more

Transportation Charter Services - Buses Near Me - Orange, California

Priscilla, On behalf of all of us from La Quinta High School Marching Band, we want you to know that your Bus Drivers Nate and Leslie were beyond amazing to work with. They were punctual, friendly and very professional the entire weekend. This was our first over night trip for our students and the experience they had was exceptional. I'm not sure if there's a survey for Nate and Leslie however I just want to let you know we appreciate you and your company with all the final details as well as assigning Nate and Leslie for our event. We've asked the Chaperones and students that were on the bus to write positive yelp reviews for your company. We'll definitely be working with your company again in the future. Thank you again so much!! Sincerely, My read more

Transportation Charter Services - Our kids were comfortable and safely transported to and from all destinations - Buses Near Me - Orange, California

Sooo we decided to rent a school bus for our huge bridal party on the day of our wedding and it was hands down one of our best wedding decisions. We had Miguel as our driver and we LOVED him. He's so kind and patient, with a great sense of humor. He definitely added to the positive energy on our special day. My wedding veil flew out the wedding (true story) and Miguel, the amazing human he is, pulled over to make sure I got it back. Also, and most importantly, the bus was clean and perfectly on time for all of our wedding festivities. I would absolutely recommend them to anyone looking for great quality transportation (and at a fair price). read more

We contracted for a wedding party, the bus NEVER showed up. No one would answer the phone. No one reached out for resolution, not even 48 hours later. Breech of contract and no remorse. The worst in service ever. read more

I wish there was a half star. We ordered two buses a month in advanced checked the week before. The day of the event none of the buses showed up. We were on hold for 30 minutes and was told Charter Up made a mistake and was sorry , but they had no buses for us. Horrible company stranded 70 people. They didn't even try to contact another bus company to help. read more

Don't know how your passengers keep their equilibrium - I would have vomited! In and out of lanes cutting off other vehicles! Unprofessional, unsafe! Northbound I-5 (10/28/13). Una Estrella porque tu company exist's. read more

If I could give zero stars, I would. Currently, my child and other kids are stuck on Palomar Mountain waiting for a bus from this incredibly terrible "bus company" to pick them up. They were supposed to be picked up at 11:30 am. It is currently 7:55 pm and no bus. The bus driver they sent didn't take the proscribed and correct road up the mountain and got stuck in a pothole. We've been told many different times about when the bus will get there. 2, 4, 7... it's almost 8 pm and there's no bus. All lies. Do not use this company if you want someone reliable. read more

From beginning to end, our experience with the staff at TCS was amazing. I needed to transport our staff to our first in-person event in two years into a heavily congested area (Newport Beach, CA). TCS delivered. Our sales manager Ashley was friendly, professional, and attentive to all my questions. The price was the most cost-effective for my event budget, they worked with me when I had to make adjustments to the schedule, and the bus was beautiful. Nereyda kept me informed about our driver and who to contact in the event of an emergency. Our driver Brad was professional, friendly, and quite funny. Make no mistake, his driving skills were on-point. He had to make a U-turn on PCH (Hwy1) in mid-day Newport Beach traffic. It was a sight to behold. Overall, I would highly recommend using TCS. I will use them again in the future. read more

Great experience from the booking process to the actual event. They communicated well at every step, leaving me confident that our transportation would go without a hitch. This was for my daughters 18th birthday and I needed to get 25 kids from Huntington Beach to Dana Point and back. Rick was the driver for the night and was there 45 minutes early. He was very personable and got the kids to and from the event in a comfrotable manner. The bus was in excellent condition as well. I would highly recommend this company if you have any transportion needs. read more

I have used the worst bus companies, the most mediocre bus companies, and the best bus companies. TCS is the best bus company I have ever dealt with hands down. It is rare to work with bus company that has strong customer service, fair prices, and reliability that you could trust a bus full of kids going up a windy mountain. From day one, Cerissa has ensured that everything will go as planned. I have dealt with so many rude or non-friendly organizers and her customer service has exceeded my expectations. The drivers are clearly better than others I have ever worked with. They have great attitudes and are happy to go beyond their call of service. I have recommended TCS to other companies that need busing and cannot reiterate enough that they are the best bus company in LA and OC. read more

We used Transportation Charter Services for our Travel Ball fundraiser to Morongo & I am so happy I chose this company. From the beginning the experience was great. From picking the date & getting a quote on my destination everything was smooth. Our driver name was Roger & he was great. He was patient with our group & helpful. Thank you for making our fundraiser a success. read more

Transportation Charter Services - Thank you TCS for a successful fundraiser. Will be using you again on our next trip. - Buses Near Me - Orange, California

I was driving on the 5 North at around 4:15 pm on Monday April 20th and encountered one of your buses. I had my turn signal on to get in front of this particular bus. With plenty of distance I proceeded, in heavy traffic, to switch lanes in front of the bus. The bus then sped up and honked at me changing lanes. I signaled again and proceeded to get over one more lane to my right where the bus proceeded to catch up to me, stare my passenger and I down, and then intentionally swerved darting the front end of his bus towards my car. I am appalled at the actions of this driver when I did everything in my power to drive with proper courtesy to the drivers around me. This absurd road rage from a professional driver, especially to something so minimal, is completely ridiculous. I hope there are actions taken to reprimand this driver. read more

We used this company for a recent Forest Home Summer camp trip for our kids. There price was phenomenal, the driver was even better! Timely, courteous .... hands down best services I've used, and I've been doing these camps for 18 years! Unequivocally the best! read more

Aggressive driver today in LA- I couldn't get the whole license plate EP011_5.... some balding guy with sunglasses. Cut off a lot of cars, went from lane 1 to lane 4 without hesitation and almost clipped a couple of cars, driver would high beam even during broad day light, at one point even drove in the shoulder. read more

Thank you TCS for a great ski trip up to Big Bear! The bus was modern and clean as always, and our driver Rick provided exceptional service. Not only was he courteous and respectful, he was extremely punctual.  In fact, he was patiently waiting at our designated pickup before most of our guests arrived.  He was also very thoughtful and pulled the bus up as close as possible to the front entrance before we even had a chance to ask, to make it more convenient to load all our ski gear at the end of the day. We highly recommend TCS for any charter needs for groups large or small, they will take good care of you. read more

These guys are jerks. The driver of your bus with license plate CP98428 pulls up at LAX this evening right in front of the ride share service E sign and just parks his bus in front of 10 people waiting to be picked up. He proceeds to stop and unload his bus plus luggage. Meanwhile all our car are having to stop in the middle of the traffic to pick us up because your guy can't get it right. Inconsiderate, obnoxious and selfish about sums it up. read more

TCS checks all the boxes necessary for a good charter bus service; the buses are clean, well-maintained, and comfortable. However, they deserve five stars because of how incredibly helpful and honest their employees are. After using TCS, I had left my wallet on the bus we chartered. They contacted me directly and immediately to let me know, and were incredibly helpful and accommodating. I was able to pick up my wallet close to two weeks later, at my convenience; it was no lighter, and I was informed that they had been keeping it in a secure location in the office the whole time. I can imagine any number of ways this whole scenario could have gone wrong, but TCS was so helpful through it all. read more

Working with Priscilla to plan our trip to Temecula has been a dream. She beat out all the other estimates I got and has been so accommodating and easy to work with. When you are planning on 31 gals going wine tasting, it's hard enough, but Priscilla has been terrific!! Can't wait for our big day on April 9th! read more

I had a great experience with this company. They accommodated my last minute request for a coach, answered all of my questions, showed up right on time, and did exactly what was asked of them. It is very important when working with transportation companies to give them explicit details about staging times, departure times, locations, parking, etc. It is also very important to confirm the day before and even the day of, if needed. The coach I received was beautiful and immaculate, the driver was very nice and helpful, and billing worked just fine. I will absolutely use them again! read more

I've been charting buses for my youth camp for the past 4 years. I used TCS this year, the service was great, the price was better then my other charters. I liked that they provided me with names of drivers and their phone numbers. I spoke with Pam in the office and Teresa was the person who wrote the contracts up. These 2 individuals where great to deal with. I highly recommend TCS bus and would use them again. read more

TCS is a great company to work with. I plan a lot of high school field trips every year and the past couple of years, we've taken a three day trip with 50 high school students. The buses were clean, new, and modern. And our driver, Frank the Tank is the greatest! He gets us everywhere on time and safely (we had a packed itinerary). He also entertained us with fun facts about the various places we travel through on our way to our destination. I didn't bother with detailed plan for sightseeing, and each time we visited San Francisco, he would still take us to some great spots for taking photos of the city. Kids loved him. Chaperones loved him. After our first trip with him last year, we had to have him again this year! Thanks TCS & thank you Frank the Tank! read more

Her name is Rose for a reason -- this woman is incredible, and she certainly 'rose' above and beyond what should be expected of the ordinary sales coordinator! She was extremely patient with me, especially since I had no idea what I was doing. And she displayed a courtesy that is just impossible to find these days. Excellent service aside, the company's buses have always been on time for our groups -- and at a price that is totally affordable. One of the easiest 5* ratings I've ever given. read more

I had difficulty with Transportation Charter Services. They are very strict with time and stops and have added for fees for delays. This is understandable. But in the case that they are late (45 minutes in our case) they did not refund money. Also, be careful with giving them your credit card number. They ran my card without any notification and without a signature for an added charge. read more

I highly recommend Transportation Charter Services (TCS). Our national organization required several buses for 3 different trips within Los Angeles and Orange Counties and I was responsible for finding the best bus charter company for us. We needed large buses to transport 150 people for 2 of the trips and a smaller bus for the third. I talked to several different companies but TCS was an easy choice right from the beginning. Their prices were competitive, and the paperwork was straight forward and easy to understand. Bailey Acosta was our contact and she was quick to respond to our initial inquiries. After we signed up with TCS, Bailey patiently answered questions, made changes, and offered helpful suggestions right up to the time of the trip. We were given the drivers' names and contact information before each trip. The buses came on time. All were up-to-date, well maintained and comfortable. The drivers were all courteous and knowledgeable. The reviews given by the attendees of these trips were great; many specifically referenced the excellent transportation. Thank you TCS! read more