I came hear on 4-16-26 to purchase bus tickets and the employees that was at the counter giving…read morecustomer service was diana Roque. I got to say she needs to have better customer service her attitude was 0/10. I understand we all dont have good days but when u deal with customer service u need have a smile on your face even do it might be fake but your the person representing the business your the face we see when we come inn and we get greated with bad attitude definitely a bad experience im paying for all my services nothing was given to me for free do better diana

If I could give it a 0 rating I would Don't recommend at all…read moretook over 30 hours to get to my destination and took over 3 hours to switch buses and kept making stops frequently and when we got to the bus station we had to sit out in the cold

Actually had a fine experience with Megabus. This station is large, has security guards that walk…read moreyou out when the buses arrive, and isn't shady. I went from Dallas to Austin with me scheduled to arrive within three hours. Ended up getting to Austin half an hour earlier than expected. Much more pleasant experience compared to Megabus on the way to Dallas. WiFi never works on Megabus. Even if they seat you on the older Kerrville buses. Ironically the older Kerrville bus was more comfortable compared to the double decker Megabus. On the Kerrville bus, I had more leg room and the AC actually worked.

Megabus say 10 years up to 5 years ago was the number one and best bus to travel with in USA…read moreespecially in Texas. But now 2023 no way. Not only are they collecting high bus fares and selling seats to passengers, they're no more Megabus traveling in Texas axis obviously. Bad drivers with no concerns about the passengers. No one to explain or apologize to the passengers that they no longer have Megabus, instead they just load passengers into some COACHLINE buses without A/C working properly, no WI-FI and no charging ports to charge passenger's phones. The seat are so dirty I can go on and on. It is way better to let the passengers know that you've sold MEGABUS business INSTEAD of selling travel tickets and sending some no working good buses to passengers.

Very helpful It was a good smooth ride on my way to Dallas the bus driver was awesomeread more

They are rude af. The nihht driver was an hour late causing all of us to miss our morning bus. When…read moreI tried to get my ticket fixed the only thing the lady would say is I cant help you. Then acted like we were jot there. As good at customer service as an oversized paper weight. But a paper weight would have bee of more use. I had to buy another ticket and it set me back 6hours and 43$. If there is any other way to get where you are going take it. I have never been treated so rudely over a mistake that was not mine. I mean their driver was late if they cant help who the ef can. Seriously one of the worst experiences I have ever had. Greyhound needs to get it together. If I missed the bus thats one thing but their driver was late and to be so rude to people when the mistake was made by you is 100% unacceptable.

Our group had the absolute best time. I rented this for a surprise party for my husband. The bus…read morewas on time, so clean, and the most fun. We drove around for a bit to enjoy the karaoke on the bus before exiting for our destination. I truly cannot recommend Chico enough; our family is already planning for the next time we can do this!

What a fantastic idea for an evening out! My wife surprised me with a party bus birthday party. We…read morehad 14 people and had plenty of room. Our driver was amazing. Very laid back and the ride to the bars was very smooth. We took the bus to a couple of bars in Dallas and had a fantastic time. The bus had cool lighting and a great sound system. We were able to do karaoke and the bus had a mic for everyone that wanted to sing.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

Tus choferes various son buenos pero Otros no (MAs confiansa con el Vehiculo requerido )frenando…read morebruscamente sin mucha nesesidad Al retorno de rio verde to Dallas 4/ 24/26 pm tus choferes exelentes lo digo por experience Tus restaurants de Mexico ok Tu restaurants en San Antonio tu comida no bueno Tu personal de front desk de Mexico rekieren mas cortecia y communication con los clientes.

Had to take 2 buses 1st at McAllen schedule at 9:10am bus arrived late and left at 11am, then 2nd…read morebus at Dallas station I-30, schedule to departure at 7:15pm. So I was following to where they automatically move your luggage and they asked us to stay behind the red bars, I been waiting and watching my luggage and nothing happened. I went to ask inside the station since I thought it was just a bus change and now they're telling me the bus is leaving at 10:45pm?????

Bus station is outside of a restaurant that only serves to go orders. It is not in a safe area.read more

Never actually got on one of their buses for travel but take a family member here often as she…read moretravels from south Texas to Dallas. The terminal itself is clean, basic seating that can accommodate the large number of people there. Bathrooms are clean, free coffee, vending machines, and the bilingual staff was friendly. Buses seem a bit dated but my family member says they are comfortable, never complained about the drivers in fact she prefers to sit at the front closer to the drivers. Bus station is not in the best neighborhood but never had a bad experience going down there. If someone offers to help you carry bags to your car be ready to pay them a couple bucks. To Management: CHANGE THE SMOKE ALARM BATTERY, it has been chirping for months!!!!

Very great customer service. Sin transbordos y rápido servíos para Mexico. Love the service!read more

From the owner: En Yoguis Tours, ofrecemos servicios de transporte diario a México en toda el área de San Luis…read morePotosí a precios razonables Y sin transbordo. Sabemos que en el mundo de hoy, el tiempo es dinero. Es por eso que prometemos llevarlo a donde quiera que vaya a tiempo, siempre. Yoguis Tours ha brindado servicios de transporte de primer nivel al área local desde mas de 30 anos en servio. Tambien estamos en Fort worth en 3755 South Hemphill St. Fort Worth 76110 ​