A friend referred me and I am so grateful she did. Great people working at Agawam Eye Associates. I…read morehad a very thorough eye exam, that my insurance paid for. The Dr took his time to make sure the prescription was correct. I have had trouble distance reading with my glasses. The prescription I received is the best I have had in years. I purchased computer glasses and regular glasses. They used a frame I had with me for computer glasses, just put in new lenses. I bought a new frame and lenses for daily wear. They recommended a color frame, and I said no to that. Went back a few days later and exchanged the frames to the color frames they suggested. Lots of complements. The lenses are made on site, and are perfect. Had my new glasses in less than a week.

This is a family owned and run business. Peter and the folks are extremely knowledgeable and…read moreengaging people. They have a large variety of frames to choose from. An optometrist there who tested my eyes did so more thoroughly and with greater care than anywhere I have previously been. At 66 I've been a few places.. The frames and lenses (manufactured on-site) are more competitively priced than you will find anywhere in the area. It's a warm and friendly environment to browse for a new look, with helpful suggestions if needed. They have fixed many of my glasses, some I have had for years. They turned around a broken pair, same day, updating them into a new frame I needed for a business trip. What's not to like~ You won't find a better Eye Associates anywhere. Believe it!

This was my first visit and it was great! I was seen within minutes of my arrival. The team was…read moresuper efficient and friendly. Dr Foley was knowledgeable and took the time required to address my vision issues. And just a very nice person!! I recommend this practice!

I took my children and myself for our annual eye exams. Jonathan, Trevor and Dr. Foley were…read moreamazing and very friendly. Scott at the front desk went above and beyond looking into our insurance for pediatric eyewear benefits for my daughter. We had been going to the eye doctor at Lenscrafters for years and since they don't take our medical insurance, we decided to make a change this year. I'm so glad we did because of the welcoming atmosphere at this office.

Watts eye care charged me for a visit which I paid at the time of my visit then billed my insurance…read morecompany without my knowledge. They then billed me for an additional co pay. They DID NOT tell me at the time of my visit that additional charges would be billed. In my book that's double dipping. Shame on them and their book keeper Trisha for doing the right thing to correct the situation.

The very young blonde acted like she knew everything, but knew nothing! I have Masshealh, she…read moreinsisted I have a copay... when I know I do not! she also had my OLD address pulled up! I've been going here for years! and I also know my own insurance not a great experiene! The older more experienced woman on the left side, was certainly more knowledgeable with better 'bedside manner' I was using my tweezers and they slipped and I got it in my eye, she told me, " that doesn't sound like an emergency‼ what! I stuck a tweezer in my eye! Work Ethic -- she had none! I will not hold it against the business, but I'll definitely not go to her again!

Great experience at the Newburyport location where I was shown some pretty frames (hard to find…read morew/my narrow bridge- who wants to buy kid's frames!) from Chanel and Oliver Peoples and the woman who took care of me replaced nose pads on my current frames for free. Definitely look forward to returning when I'm ready to purchase new frames.

Meghan was great and very Astute. Excellent presentation and product (s). Meghan exemplified high…read moreskills in areas of business and management. I recommend this establishment of high end glasses and eyewear for All.

Top notch service from a delightful group of skilled people…read more Love them!

I have been a patient at Vision Depot for years. I've never had a complaint or an issue. Every…read morestaff member is top-notch, even Gracie... just kidding. I recently had another set of lenses made. If it's possible, these are the bet ever. The atmosphere, the pricing and most importantly, the staff are by far the best there is. If I lived in Florida, I'd come back for the glasses alone. Thank you all so much for the service over the years. You're the best. Harry S.

My first time there and glad I chose them. Professional and courteous staff all around in non…read morecorporate setting. Thorough exam and explanations when needed. Very good experience.

Dr. Traveis conducted the most thorough eye examination I've ever had, and was incredibly helpful…read moreat helping me reduce eye strain at the computer by under correcting. He and his staff are exceptionally nice and patient with all of my questions and concerns. Very reasonable prices on contacts and frames, and helpful with questions over the phone.

I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

I've been going to Dr. Seymour since I was a child 33 years ago. He has been an outstanding doctor…read moresince day 1. However, the customer "service" since they were taken over by Mr. EyeDr is absolutely non existent. Overpriced contacts, misinformation consistently given out and ZERO flexibility in working with patients. I keep hoping that it's always just a one-off bad experience but the lack of basic customer service skills and flippant attitudes I get everytime I deal with this office isn't worth it. I won't be going back and will deeply miss being cared for by Dr. Seymour.

We've been long time patients of Dr. Seymour. Always accommodating until today!! Agree that since…read moretaken over by Mr. eye its TERRIBL!! I've had a condition in my eye that has a recent flare up. I tried calling and no one called back. I went there as soon as they opened and was completely and rudely refused. The staff is terrible, rude and condescending. DO NOT GO THERE. ****DR SEYMORE IS NOT THE PROBLEM****