I've been coming here for over twenty years. They are everything you'd want in a local business…read more They practice the disappearing art of opticianry. The staff is licensed and takes careful measurements to make sure your lenses are correct. They stand behind their product and you can swing back for adjustments anytime. They will remember your name and take care of you here. Go to a big chain if you're looking for cheap, mediocre glasses in a hurry.

Having spent over two decades in the community, I decided to go back to this place again…read moreconsidering that maybe my past experience was one off. Boy, I was wrong. They insulted, literally "insulted" me and my family for coming back and refused to serve unless I took down the review. I was not aware that putting an honest review bars you from going to that place again. I would have removed it anyway or put in a good review but this experience was way too poor. I honestly felt racially profiled, a clear look of xenophobia at the front desk. I stay put and give this place a 0 star and I refuse to take down an honest review. If you make mistakes, own it rather than insulting and trying to put the blame on the other person. worst business ever.

I went in to purchase a pair of eyeglasses, with my prescription, and experienced the worst…read morecustomer service I've ever experienced. The woman did everything she could to talk me out of buying a pair of glasses there and she finally succeeded. I walked out without new glasses. If I could give this establishment less than one star, I would.

I had an amazing experience getting my annual eye exam here at Boston Vision. Dr. David Mignault…read moreand his staff are incredibly welcoming and efficient, getting me in right on time. Dr. Mignault is hands down one of the most knowledgeable and caring doctors I've ever seen. He didn't rush through the appointment, explained my prescription changes in detail, and gave me great advice on managing my eye health. I high recommend him!

Banville optical has the finest eyewear in the the Commonwealth. The options at the wholesale sites…read moreare not even close ti the the high quality glasses at Banville The staff who have been there for years really know the business and things were a pleasure. Unfortunately, a couple of years ago, the was a policeman perhaps moonlighting a second job. I've seen him about town and he was insistent that I had ordered a pair of glasses only Harry Truman would wear. The moonlighting fellow placed a pair glasses with a line bifocal. I didn't order those ; his tone was harsh and I was uncomfortable. Policemen who need part time income should try to fix cars or lawnmowers Many have terrific manual skills . The are great at helping folks who are stuck. My next visit was just a awkward. The lady waiting on me said she had 43 pairs of glasses . She proceeded to show me all her inventory on layaway . In the city of witches she would scare all the boys and ghouls. However, she did own a beautiful car. I just saw one exactly like it. With the problems I have, I cannot wait for a meter. Parking is tight and restricted. I will always remember the first rate eyewear I would religiously purchase at Banville . The owner is kind and nice. The fellow working the shop if friendly and skillful. James Dennehy

I have been buying my glasses and sunglasses at Banville for almost 15 years. Selection is…read moreexcellent, service is superb. You can also purchase vintage frames there as well. If you haven't tried them yet- get on over. You won't be disappointed.

I broke my glasses the other day and I also was overdue for a new pair. I have a eye appointment…read morecoming up, so the new pair will have to wait till I get my new prescription but the old glasses really needed fixing stat, so I decided to check this place out today since the reviews were so good! Well Yelp did not fail me - one of the lovely ladiesn at Heller Eyecare fixed my glasses free of charge and did it quite quickly even though there were indeed broken! Needless to say I will not hesitate to strongly consider them when I am ordering my new glasses. The selection there seemed very large and the fact that they are open till 6pm sometimes is very helpful. Thank you again to whomever helped me, life is too short to go around with taped glasses!

Office staff seems to be more interested in skipping out on office hours than doing their jobs…read more It's too bad - the doctors are great.

I'm so glad I found this eye doctor! Dr Stasio found a…read moreproblem with my prescription that another dr prescribed. Finally I can actually see with my contacts! He's also a very nice man and very professional. Having been to many drs over the past 50 years it's clear to me he's a great dr. Thank you Dr Stasio!

Located in Costco's Optical department. Convienient appointments. Very reasonably priced. I went…read morethrough a difficult fitment of bi-fical contact lenses. About six or seven visits trying over half a dozen different pair of lenses. Joe explained that this is typical of bi-focal lenses because some trade-offs may have to be made in far and/or near vision acuity to best fit individual needs. All for a flat fee of $100. Joe is very knowledgeable, professional, and very patient.

Hard for me to understand that some of these reviews are talking about the same place that I've…read moreexperienced . It will be 10 weeks this Monday since I had my eye exam and was fitted for my glasses . At the 4 week mark I called left a message and received no reply . I then called 6 more times . Sometimes they said they were closed and would get back to me (they didn't) sometimes these were times that were posted as open online. Other times it said they were with a patient and would get back to me they didn't There hours seem to be whatever they feel like . This week they were closed Monday open Tueday 2 to 6 closed Wed and Thursday Friday 2 to 6 and today Saturday they opened at 3:30 and now it's 4:46 and online says closing soon open Tuesday at 2 pm . Finally I've had to file a complaint with the Federal Trade Commission , the consumer division of the Mass Attorney General's office , and the customer service of my insurance company . I'm not exaggerating when I say this is my worst experience with a business

I'D GIVE ZERO STARS IF I COULD…read more My son needed new glasses and they take our new vision insurance. We had a prescription all he had to do was pick out some frames and place the order. We had to wait for 45 MINUTES for them to place his order. Then we were told it would take 10 days for the order to be completed. NO one had called to let me know if they were in so I called back 10 days later and the voicemail message said they were CLOSED FOR THE NEXT 2 WEEKS. Why couldn't they have told me that when I placed my order! WE ARE NEVER GOING BACK

Microsurgical Eye Associated, the affiliated eye doctors were highly recommended by my daughter's…read morepediatrician. The examination of her revealed that she needed new glasses so we went to North Shore optical, which is in the same lobby basically. The eyeglass specialist was highly competent, friendly, and informative. Eyeglasses are not cheap. The glasses are not as cheap as Costco or big box store, but are very competitive with other private eyeglass stores.

My husband had cataract surgery and needed new lenses only. He was taken so advantage of. They…read morecharged Medicare and charged him over $1000 for lenses only. He wanted to keep his frames. Stay away. After researching he could have gotten the same lenses for $199 and single vision sun glasses for $199 he called less than 24 hours later to cancel. They said he could not cancel the order. They would not cancel it. They refused to. Very unfair business practices.

Very easy to schedule an appointment online and provide insurance information ahead of time. I was…read moreseen in a timely and efficient manner. Dr Feifke was very thorough, informative and invested in the examination. Picking out frames was an easy process and the woman who helped me did due diligence to ensure that between insurance and promotions, I didn't pay more that I had to.

My son had an initial appointment for contact lenses with My Eye Dr which they charged $80 for the…read morevisit for him to get contact lenses. That visit was for 45 minutes. When we went back for a follow up yesterday, the charge was $225 which he was not in with the eye dr for more than 3 minutes. They asked him how he felt while using them and that was it. The follow up wasn't for anything except to try to get us to purchase the contact lenses from them. I was not told beforehand that the follow up was going to be almost 3 times what the initial visit was. We will never be back. If you do decide to go there you better ask the cost beforehand.