I was greeted promptly and had no waiting time for my eye exam. my eye prescription had changed a…read morelot in the past year and the woman who did the eye exam was more thorough than any I've ever had! The whole exam took close to an hour and was such a positive experience! I would highly recommend the Amebury practice.

I lived in Newburyport for 32 years and always saw Dr. Appleton now retired. My visit 2 weeks ago I…read morewas thrilled with the newer eye doctor and reported to me I no longer had Macular Degeneration or cataracts.; i Thanks to the Partner I teamed up with in 2017. BEMER developed over 22 yrs ago in Germans. BEMER collaborated with NASA in 2014 . The therapy is used in the astronaut space suites. BEMER class II medical device with the only scientific proof in the world. Bemer is a micro-circulation therapy 8 minute. In biology it commonly refers to movement of blood through the body, delivering oxygen and nutrient. The body heals its self. Dr. Appleton ever kept my eye records dating back to the 80's. My new Appleton eye doctor was very proficient. And delightful. I highly recommend Appleton Eye Care on Green St. Newburyport hands down.

Watts eye care charged me for a visit which I paid at the time of my visit then billed my insurance…read morecompany without my knowledge. They then billed me for an additional co pay. They DID NOT tell me at the time of my visit that additional charges would be billed. In my book that's double dipping. Shame on them and their book keeper Trisha for doing the right thing to correct the situation.

DR Kristin Baragona, is an excellent choice for an eye doctor. Both professional and knowledgeable…read morewith a friendly approach to providing the best needs for your eyes.

This is the first review I have ever posted. STAY AWAY from this business. They don't have a phone…read more When you call, you get connected to the Andover office and nobody can answer any questions about your prescription or orders or appointments...they take a message and you never hear back and then start all over again a few days later. I have literally been trying to get them to send/email or fax a copy of my prescription to me for a month now and nobody can help me. They keep having me leave messages for this mystery optician named Mary or Kate. I seriously have no idea how they are in business. I even asked the woman on the phone today if they have had other complaints and she stated that they have had several issues and that they only have one optician for several offices. Apparently, the people who answer the phone can only answer the phone and take messages. They can not do anything else. I can't tell you how frustrated I am. I ran out of contacts 2 weeks ago.

From the owner: Eye Exams, Eyeglasses, Sunglasses, Contact Lensesread more

I normally do not post about lousy businesses but beware of VISIONWORKS OPTICAL in Seabrook NH and…read moretheir mgr Sean...they tried to make me pay for an unasked for contact fitting (lenses weren't there yet!) and when I talked to United Health on this i got my money back but they (United Health) said they were super uncooperative in the process of this and just now my 1 800 contacts said the same thing (Optometrist Namira Samji , who gave a terrible prescription to me, wouldn't verify - ps this mgr Sean yelled at me on the phone - he insisted they have "great" yelp reviews and hung up. A Must to avoid. Walmart Optical is just down the street.

I gave Visionworst a second chance. My bad. They screwed up my vision test again. I ordered glasses…read moreand contacts and had to return them. The blonde who works there, an older woman, what a mean, condescending person. Customer service is the WORST and I will make sure that everyone I know knows how bad VisionWorst can be. Do not trust the optometrists there with your vision and their people skills is a ZERO.

So kind and helpful. Went in with my favorite pair of sun glasses and asked for them to be fixed…read more Was willing to pay anything. Returned to me fixed with a "' don't worry about it" . Going forward this is my place to go... you all should go too!

Just had the best experience here! The staff was friendly, accommodating (I had two rambunctious…read moreyoung boys with me!) asked to have to have my two broken pairs of sunglasses repaired and she did it for free!!! Outstanding service! Go visit for new glasses or repair! Would recommend to all my friends and family!

Dave and Kristen are truly passionate about eyeglasses. Dealing with a local business versus a…read morechain store makes for a better experience. When they were able to cut a new lens for me in house turned a big problem into no problem.

STAY AWAY! READ REVIEWS BELOW "RUDE AND DISRESPECTFUL STAFF"…read moreI am now going to go into detail about the dispute that occurred today at the Eye Appeal Office. There was no space for it on the online form: 1) I left a message over the phone for the Eye Appeal office that I would prefer different nose pads on my glasses so that they would be prepared when I came to see Dr. Chung about my contact lenses. My complaint is not against the doctor; it is against David Thompson, the optician. 2) I was waiting for the doctor, and David Thompson asked for my glasses to change the nose pads. When he had my glasses in his hands he said loudly, "No one has ever asked to have these nose pads changed." I said simply, "Well, that's what I want." I did not yell, swear, or say anything more. 3) David Thompson then raised his voice again and told me not to speak rudely to him. Then, the whole office staff ( which is comprised of his daughter and girlfriend) started yelling at me! I was actually afraid. His girlfriend then chimed in that I had been rude to her also. See whether the reader thinks this is rude: My communication with her involved my being fitted with contact lenses. After Dr. Chung told me to put my contact lenses in, Thompson's girlfriend had me come to her station and told me to look in the mirror with my new glasses on to "see" if they looked okay. With both the contact lenses and glasses in, I couldn't see anything properly! I simply told her that I could not see, but she just wanted to continue, not answering me. I then simply said, "You don't understand what I mean." Again, I did not yell or swear. Apparently, she thought it was rude of me to express my frustration at not being able to see my new glasses with my contact lenses on. Apparently, she, like her boyfriend, David Thompson, has a very low threshold for anyone's opinion or slight criticism. I must add here that the three of them would have continued to be hostile and yell at me if I hadn't diffused the situation. I simply said, "You've made up your mind" and then started to chuckle. They were fortunately totally thrown off by this because, as I've said, they love to fight. I was grateful that my tactic worked. 4) Even before the whole staff starting yelling at me, David Thompson said to me, "I don't want to ever speak to you again." So, what recourse do I have but to file this complaint for my warranty services? If he won't speak to me, how can I receive services? Furthermore, with the temper he (and his girlfriend and daughter) exhibited, I am actually afraid of him and do not want any more dealings with him. Even if he consented to talk with me and supply the warranty promised, if need be, it would be a very uncomfortable and fear-inducing interaction. 5) Furthermore, it must be noted that his whole staff (again, his staff being his girlfriend and daughter) will obviously DENY what I am saying. It is them against me. These people are chomping at the bit to have a fight. 6) I have worn glasses since age 16 and had to visit doctors of optometry, optometrists, and opticians' offices on numerous occasions and never had any experience like this. Their behavior is totally unprofessional and defensive. 7) I have documented the receipt, which includes the $40 warranty on two pairs of glasses (total $80) and also included reviews on Healthgrades that include descriptions by other customers who describe David Thompson's angry and unprofessional behavior: He is "an atrocity and a hot headed loose canon." On more than one occasion, he swore at the customers and called them liars and was "very aggressive and unreasonable." 8) In addition to all this, either his daughter or girlfriend marked the place I look through in my glasses (I wear progressives for near and far vision) so that my ability to see properly is off, and I am looking through the wrong part of the lenses to see. Response to my original review (above) David Thompson responded to my extremely accurate review written in July of 2021. He is trying to make himself look good and reasonable. I have never had such a scary experience in my life. I should have called the police, but if I did, they would deny that they were yelling at me because they are all in cahoots because they are personally related to one another ( David T.; his girlfriend; and his daughter). David T. says he would honor my warranty, but he intimidates and yells at people so that the people he has treated this way would never dare to even enter his workplace. The opthalmologist was very good. If the optical shop was ever affiliated with Davis Vision, they no longer are. The person who wrote that David T. is a "loose canon" is absolutely correct. AI Overview: Learn more "Reviews for Eye Appeal products and optical centers are generally positive, though some reviewers have had less favorable experiences". I am one of the people who had a "less than favorable experience," and that's a supreme understatement in my case.