Brought a bike in yesterday to have it assembled...the next day by 1 p.m. it was all ready for pick up. Not only were they "very friendly" and did a GREAT job, but they were better priced than the bike stores I had called in Folsom for the same work...and on top of the great price I got a Military discount on top of that great price as well....So it doesn't get any better than that...I would "highly" recommend the Folsom Bike store in Folsom. read more

I frequently visit the store, both for its proximity to my house and the friendly staff. Pricing is standard retail - but if you need ongoing service it pays to support your local bike shop rather than chase nickels on the internet. The shop supports the riding community well and countless riders converge on the store and coffee shop daily. Geographically you couldn't ask for a better location as its at the literal cross roads of Sacramento's best riding. I would give them 5 stars, but the store is not as well stocked (inventory) as some of the best stores I have been to. They do have a good menu to choose from however with BMC, Pinarello, Cervelo, Giant, Trek and the occasional Pivot in stock. My wife appreciates the womens department as well. read more

I've been to Folsom Bike a couple times this week as I've been refurbishing an older bike. The staff at FB have been fantastic, especially Sam, who really knows bikes and has readily shared his knowledge. Sam now has my bike in for a tune-up and I know that I couldn't get better service at any bike shop in the Sacramento area. read more

It's seems that customer service is a dying breed. Fortunately the staff here has not lost sight of that! I came in on Friday 8/3 needed a few things done, they completed those and a few others to make sure everything was ready to go. Friendly knowledgeable crew. Thanks read more

Flew up from San Diego to explore some trails with my friend who lives in the area, so I needed a MTB to rent. The staff was great and the experience exceeded my expectation. I will definitely do this again. read more

We picked up our new Electra bike from Travis at Folsom Bike. He was prompt and brought it right our ready to go. Very helpful and professional! Recommend Travis and the team at Folsom Bike! read more

Quick, friendly, reasonably priced parts and service while you wait. Free small coffee at their cafe with yelp check-in. Small but tasty menu, including the usual barista creations and some sandwiches. Good meeting spot for rides! read more

The customer service from the entire team was great. Travis helped me out from day 1. Very knowledgeable and patient with me. I went in the store multiple times as they were getting ready to close and he was still very helpful. Definitely a great place to purchase a bike/accessories. read more

These guys are a cornerstone in the local Folsom / EDH community. Great service, friendly, helpful and they just plain rock.

I was shopping for my first mountain bike Andrew was extremely inviting and just a cool bike all around. The bike is amazing and they give you the thirty day tune up which is help fu. But the cherry on top was the little box they send to you and you get a thank you letter a shirt and a sticker it was very nice and made me want to write this review. Thank you for the amazing service. Make sure to make a purchase here. read more

I had an exceptional experience here! Rented 5 bikes ($15hr ea.) for a Mother's Day cruise around Folsom lake. (just getting around to posting this five days later) Got started kind of late and didn't pick up the bikes until 3:07! The man checking us out said he'd start the clock at 3:30! He just gave us 23 mins of free time which was nice because we had to trailer the bikes back to starting point where the rest of the group was waiting. Spent a pleasant hour and a half biking before rushing the bikes back before closing time (5p). I think we walked in the door at 4:56p. Then the guy at checkout only charged us for one hour total! (As if we had gotten the bikes back at 4:30!) All told, we had possession of these (excellent) rentals 1.82 hours and were only charged for 1 hour! THIS is called customer service! Kudos fellas. It is a _pleasure_ to do business with the likes of you. read more

I picked out a bike that I wanted at Folsom Bikes. After saving up for a month, I went there today excited to buy it. While waiting for them to bring out the bike, we asked about getting a $15 discount on a pair of shorts. The sales guy was sarcastic and VERY rude. I no longer felt excited about buying my bike there. I found someone who said he was a manager and told him the situation. He responded by saying that he understood if I wanted to go elsewhere! Really? So I did. I went to Bicycles Plus and got EXCELLENT customer service and respect. Even got a better deal. I will never go back to Folsom Bikes and I will discourage my friends from going there as well. read more

Good inventory super courteous staff great mechanics and a fun place to spend money just picked up my two year old mountain bike it's hella clean and shifts brand new. And they set me up with a neck extension it's great. Thanks again FB read more

All I can say is if you decide to use this shop, find out well ahead of time what they will be charging and what they will be doing. I took my wheel in to get a new spoke put in, just ONE spoke. I came in to pick the wheel up and found that they are charging me $82 for one spoke. Given, my wheel is tubeless and that does require re-taping the wheel, but when I called the only shop in the area I actually trust(Auburn Based) they told me that my wheel, with what I needed done would be $20-$30 AT MOST. Folsom Bike, to me, you are a bunch of crooks that should have more business sense than to blindly charge someone an exorbitant amount for a simple fix. Needless to say I will never step foot in this shop again. read more

Honest company, went to take my bike in to get it fixed and the employee told me how to do it at home and it was perfect and it worked just as they told me. read more

Great products and even better service. My wife and bought both of our bikes here and we are so glad we did. We have been very pleased with the bikes and their follow up service is fantastic. Its easy to tell that they genuinely want to be sure you are happy with your purchase and great to know that there is always someone friendly and knowledgeable behind the counter. read more

Just had perhaps the worst business experience of my life at Folsom Bikes and I am 68 years old. Two weeks ago I called in for an appointment to get a tune up on the 3 bikes my wife and I own. The associate on the phone took down our information and said we were set for October 1st; bring the bikes in on September 30th. I lugged the bikes into the back of my pickup this evening and took them out and in to the shop. The guy handling the service desk asked me my name, checked and said we don't have you in the system. He went back and checked with his manager I suppose and came back and said there was nothing he could do and I would have to make another appointment for two weeks out. I unapologetically told him that that was a load of B.S. So much for customer focus. He asked me to leave for using such a terrible word. Yes, I was pissed. That is truly poor management. I guess I should feel bad because they asked me to leave. After the bikes were tuned up, I was going to sell them and buy some new ones. Their loss. I would never do business with somebody that treats their customers so inconsiderately! read more

So as I said in my original post I am in a wheelchair and today I accidentally had let some air out of my tire so I stopped at Folsom Bike. I called and asked if they could fill them up and a guy named Pete who always helps me out when I come here, came out to my car with a pump and fixed them up. I didn't even ask for him to come outside!! So instead of having to unload my chair, I stayed in my car and got taken care of! Yesssss! read more

I was visiting Folsom for a wedding and wanted to get a ride in to kill some time. I needed to rent and they hooked me up with an awesome soft tail bike for a reasonable price. Helmet included. Helped me load it in my car. Showed me the best trails to go to in the area. Seems like there is a really cool culture there. Couldn't ask for anything else. read more

I met my friends at the shop today to go for a bike ride. As always, we were running later than expected. I knew I needed new tires and had planned to go in after the ride and purchase some. My friend took one look at the chunk missing from my tire and said "you cannot ride." I took my bike in to the shop and the mechanic also said the same thing. But, I didn't want to keep my friends waiting. I asked Mike and Colin (?) if they might be able to change out my tires right then? The response was a resounding "of course." They also replaced the tube on my back tire which I had somehow folded when I replaced it. Within 10 minutes, I had two new tires and was on my merry way for a great Friday afternoon bike ride with my friends. I've NEVER had a bike shop take care of anything right away. All other shops have given me a date a few days out and say they'll call me. Given that my bike is also my primary mode of transportation, being without my bike for a few days can be a huge inconvenience. Needless to say, the service was amazing and friendly. And given my limited knowledge of anything about bikes (except how to ride them!) they never made me feel silly for letting my tires go so long or folding my tube. I will patronize this shop whenever I can and drive out of my way to do so. I live in West Sacramento, but the service is worth it. I could continue writing about the great experiences my friends have also had a this shop, so this wasn't just a fluke. They consistently provide great service. read more

AMAZING bike shop. Great inventory and pricing and absolutely EXCELLENT customer service. Colin Maydahl researched the perfect bikes for us (he was spot on!), Wilson and other staff helped us during the first go-around, and Cody Tapley and Ryan Wilson assisted us with our purchases. I highly recommend this bike shop. Each person we encountered, from sales staff to technicians, was knowledgeable, extremely responsive, honest and very friendly. They exemplify perfect customer service. I would not hesitate to recommend this shop to anyone. read more

Best bike shop in the area, hands down! Always friendly and knowledgeable. Very helpful when you need adjustments or just have questions. Even when they are busy they make the effort to make you feel welcome. Small store typically gives best customer service. read more

They are awesome! I just bought my first TT bike here. The staff is very knowledgeable and friendly. Matt was incredibly helpful and did his best to ensure I was happy with my purchase. Daniel did my bike fit and spent a ton of time making sure my fit was perfect. By far the best bike shop I've been in the Sac/Folsom area. read more

I was in the search for a new mountain bike and I've never been to Folsom bike before, always rode past it when I would ride at Folsom lake and I called them a few times asking a few questions and Travis was always super helpful and had answers for all my questions. I had two bikes in mind and before I could even sit on one the bikes, K was already getting pedals on them for a test ride. It was a hard choice and he knew it so he told me go back and forth between each bike and really feel them out, I made my choice and he seemed really happy with my decision, the best experience I've ever had and it's my first dual suspension bike that I've bought brand new. I will continue to give them my business and look forward to getting back there in the future. Highly recommend this bike shop to anyone!!! read more

I am up visiting Folsom and can't get enough of the awesome bike trails. Broke the derailleur on my little 80's Raleigh road bike and was super bummed. I found this shop on Yelp and even though it was a little out of the way, the reviews seemed to be indicative of a shop that goes out of their way for customers. I went and and waited to be helped at the service counter and a guy walked all the way from the other side to make sure I was being helped. (Super awesome) The man at the service desk laughed and joked and gave me a fair an honest run down of what my bike would need. Then said I could drop it by Friday for a repair. I was joking when I asked what I would do until then, he VERY kindly asked the techs to squeeze me in that day, and THEY DID!! I had a beautiful new cable and rear derailleur in under 15 minutes for a very decent price. What an awesome experience. Thanks to everyone at Folsom Bikes!!! read more

I called to ask about MTB tires and options. Andrew was very helpful in giving me options based on my riding style. Folsom Bike is a great place! read more

I went to 6 different bike shops in the area before deciding to buy a bike here. the employees were very helpful and knowledgeable. I really liked the fact that I could take a test ride on the bike trail across the street at the Folsom dam. Great testing ride. It's not the largest bike shop but I like the personal feel here. My sales person, Chris, although he appeared young, was very professional and helpful. I paid what I thought was a fair price for a very nice bike. I was geared up with everything and was fit perfectly for my bike. They have a free 90 day and 1 year tune up on all bikes purchased there. Anyways, if you're in the market to get a new bike stop here for sure and give them a try! As far as the bikes they carry there I'm only aware of Giant, Felt, and Gary Fisher. Check out their website to see what else they carry. read more

I went all over the Roseville area looking at bikes and ended up at here in Folsom. The bike I wanted they did not have in stock, but they ordered it immediately with a reasonable down payment and within 4 business days they had it both delivered and fully assembled. When I came to pick it up it was ready to go and they also hooked me up with a discount on a bike rack and bike lock. I spent a pretty penny there but everyone that I dealt with there was fuckin awesome and if I'm in the market for another bike I'll go here before anywhere else. I'd happily recommend this great business to others. Thanks guys! read more

The chain on my son's bike (small kid bike with training wheels) came off. His dad could have fixed it for him but he was out of the country for 3 weeks. Called up Folsom Bike, explained to them the problem and told them it is not a professional bike. Just a kiddie bike. They said I could come in right away to let them take a look. When I arrived, Scott was already expecting me with a cheerful smile and great customer service. Waited for a brief 15 minutes at the coffee shop next door and voila, the bike is fixed. Best of all, they gave me a complimentary service. I did not get a chance to see Scott on my way out. So, Scott, thank you very much. You made my son's day and he was enjoying it the whole weekend. His dad too, says THANKS from faraway land. Overall, all the staff in the store were friendly and provided excellent customer service. They have a great selection of bikes and gears. I will definitely drop by again for my own bike service and gears in future. read more

Me and my fiancé were looking for bikes and didn't know much about the selection. Coming here made the difference. Immediately we were greeted by Jason and he started asking questions about what we were looking for. He let us test drive several bikes and fine tuned each one for us. He was very knowledgable as was all the staff. We finally made our selections and the whole process was a breeze. The bikes were priced about what we thought for good brands. Jason was a good salesman and gave us the complete solution without being too pushy. Will go back for anything we need! read more

Came in looking at road bikes, came out with a new one. Staff here are very friendly, I was offered water between test rides which I've never experienced in any other bike shop. They allowed me to try many bikes without any hesitation. I really can't emphasize how nice their shop and staff are. I'm in sacramento, but I'm more than willing to go over to Folsom for my servicing. read more

After having a poor sizing experience at REI, I decided to return my ill fitting XL bike (way too big for me) and head to Folsom Bike. My boyfriend had a great experience there so I figured I didn't have much to lose. I have to say that they exceeded my expectations greatly! Scott made me feel comfortable and was genuinely excited for me to get my first properly fitted mountain bike. I'm definitely hooked and love that I have knowledgeable, genuine people right across the street to help with any and all of my biking needs. read more

Folsom Bike - Super nice people that really know bikes - they have many brands and super high end bikes on display, not just a catalog. Most high end bike shops act like snobs and are quite condescending to everyday riders, it was refreshing to find Folsom Bike had the right equipment supported by a knowledgable staff. I look forward to dealing with them in the future. Update: Stopped by for a check because my bike was not shifting properly - two minutes later, back on the road, everything working right. That is great service and done right. The rest of my ride the bike worked perfectly. read more

Awesome Bike shop lots of everything to look at and shop for a dream about! I went in on my break to find out about the different Garmin bicycle computers and the man who was busy took the time to stop what he was in the middle of to answer my questions. The staff is very knowledgeable and most importantly they RIDE so they have real use knowledge not just regurgitated information off the back of the package. I want to send out a specific shout out to Scott C in service who helped me with a bottom bracket question that had been plaguing my mind on an install I am about to do. I highly recommend this shop. read more

The guys here are super nice and very helpful. I wouldn't go anywhere else for my bike gear, tune ups and to fix my bike battle wounds. Hey Folsom Bike, thanks for being amazing! read more

I haven't been into the shop, but what I wanted to share was that I was in California on short notice for a few days with a Rubaix in a box. I called a couple shops. One was willing to put it together - in 11 days. Folsom was willing to work me in immediately so I wouldn't miss today's ride. That's an unexpected courtesy to an out-of-towner, and I felt their willingness to do so should be mentioned here. Thanks! read more

This is the best bike shop in the Sacramento area by FAR! You are always greeted by the friendly staff when you walk in, and they are all super knowledgeable and helpful. They are not at all condescending to weekend warriors. (I agree with Will from El Dorado Hills, a certain shop in Folsom should take some tips on actually greeting customers when you walk in the door instead of avoiding eye contact!). I've been in countless times with little tweaks on my bike and they always fix them on the spot for FREE! My full tuneups are always perfect. I have purchased several bikes from them and they give you a discount on other merchandise when you buy, and fit you on the bike. I would never go anywhere but Folsom Bikes! read more

My friend and I rented road bikes at Folsom Bike for a week long trip vacation trip. The shop was very clean and organized. Travis, K and Sam helped us out and worked hard to help us get the bikes set up and adjusted to our liking. Travis gave us advice about local bike paths. We loved the little bakery attached to the bike shop. read more

This is the best bike shop in town. My first experience was last year when I bought my first road bike. I shopped every store in Sacramento region and online. I got the best price at Folsom Bike coupled with fantastic service. Today I took my 9 year old daughters new bike in that I bought on Amazon because it needed the rear tire trued up. I was a bit embarrassed to bring in a bike I hadn't bought from them but they provided great service without making me feel ashamed at all! On top of that they did it for free! High five Folsom Bike. read more

This is a great bike shop. I know nothing about bikes and Justin did an amazing job getting me fitted with the perfect bike. We just went for our first ride and the bike is perfect for me. The price was good and everyone there is really helpful. Will definitely be back for all my biking needs. read more