I found this place because I really believe in supporting small businesses instead of the big box…read morestores. I needed new carpet for the family room and 2 sets of stairs. The place was little hard for me to find because it was inside a building complex. It was not a standalone store. Once inside, the place was much bigger than I anticipated, and it had tons of carpet of samples. Rather than browsing through the carpets, I told Ellie the salesperson what I wanted. She immediately showed me carpet samples that were spot on. I took home 3 samples to see them in my home, and Ellie came over later that day to measure. I purchased the wool carpet the same day. It couldn't have been faster or easier. Carpet installation was supposed to take two days. At the last minute, we decided to move the furniture before the installers got here at 10:00-10:00 am so that they could finish in time. Tony and Ron got to my house at 9:00 am, which was great. The earlier the better. They had pre-cut the stair runners at the shop, so that made installation much faster. Tony sewed the binding on the stair runners right on site, which is a huge time saver. They did a terrific job seaming the carpet across 26' in my family room. It was put in smooth and tight. Just perfect. The job was supposed to take two days, but since they were ahead of schedule (because there was no furniture to move), they elected to work until after 7:00 pm. I got all the carpet installed in one day instead of two. No one ever works that. All my other contractors start looking at their watches at 3:00 or 4:00 pm. The guys were very friendly, clean, fast, and SKILLED. I would absolutely go with this company again. Everyone was on the ball, and knew how to do their jobs. My husband and I are really happy with the service, selection, and final result. I bought 475 sq ft of pure wool carpet for a final installed price $5367. Worth every penny. You get what you pay for. The house looks great.

We had Custom Floors Design come in to our downtown Boston space and install about 3000 square feet…read moreof carpet. The old carpet was beyond hard to get up. The glue was harder than cement and it caused a lot of problems when they were removing it. I had given them a tight window to do the install and Jermie and his crew worked tirelessly to make sure they removed it properly, created a nice surface to lay the new carpet, and got the new carpet installed in time. I'm not sure how many other companies would have put forth the extra effort he did. They did such an amazing job for my company that I had them come and carpet the entire second floor of my home and install bamboo flooring in my home office. In short, I would not hesitate to recommend them to anyone and will use them for all my future flooring needs!

We bought a home that was half carpeted- the carpets were 25 years old, former owner had dogs, and…read morethe carpets were beat. We went to see Dan at Wholesale - great experience! Professional, efficient, VERY fair pricing and quick install that was done perfectly. If you need carpet? Dan is your man! Highly recommend!

From beginning to installation, this couldn't have been a more perfect experience. Dan was so…read morehelpful and accommodating and our installers,Al, Dennis, and Oscar did an awesome job. Our rugs look beautiful the quality is excellent. Highly recommend Wholesale Carpets in Malden!

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

I never even had to leave my house to get my stairs recarpeted. Fred brought samples for me to…read morechoose from so I could pick which would be a good match to the rest of the carpeting in the house. The carpet was ordered and when it came in, I received a call to set up the installation. The crew that did the installation were thorough, diligent, and professional. All in all, it was a great experience, and I couldn't be happier with the results. Linda S

We had our floors done by AJ Rose. An Estimator came by and gave us a price. Weeks later, the day…read moreof the installation, I got a call from them saying the workers were at the house about to start the job, but they would have to charge me an additional $1525.00 because they needed to remove the old tile first. It was either I agree to pay for the extra service, or they would leave. I was shocked, but I went through with it anyway because I had been waiting for months to get this job done. It very much felt like a bait and switch. I am very disappointed in this type of business practice coming from a large flooring company like AJ Rose. Beware!!

We love the carpet that Bob Sr suggested for our hall and stairs…read more Today the carpet was installed. The installers did an excellent job - also coming up with solutions to 2 tricky spots. And they totally cleaned up and vacuumed the area. An A+ store & installation

The gave a competitive quote, And did an excellent job…read moreinstalling carpet on our stairs.

We needed carpeting for our living room. I stopped into their store and they had a nice selection…read more They let you take samples home that you'd like to think about and see what they look like in the different lighting in the room. Ordered the one we decided on. When the carpet was in, she had to order it, they installed it within 3 days. And the guy did a great job. Very happy with what we received. Very easy company to deal with

We needed to get new carpeting installed in our master bedroom and looked around at several places,…read morebut ended up going with Esposito because of the end to end service. Lisa was so helpful in guiding our carpet choice (and they had toys for our 1.5 YO in the store so we could actually shop!), her husband Mark came out to measure, and Esposito actually did the install (as opposed to contracting it out). We love our new carpet and are very happy with our experience!

They were awesome, low pressure, answered questions when asked and when we made our offer in cash…read morethey discounted further. Great Job!

I agree with the first review of this store. Great prices, excellent service and they stand by…read moretheir products. We have 4 rugs from them and I am heading back there again this week to get some more.

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

I couldn't be happier with my experience working with this carpet workroom on my stair runner…read more Peter guided me through every step of the selection process with incredible patience and expertise, from choosing the right carpet to understanding borders, layout, and finishes. His eye for detail and design made all the difference and gave me complete confidence in the choices we made. The installation was impeccable. The runner is perfectly placed, the workmanship is precise, and the overall result has transformed my staircase. Professional, knowledgeable, and a pleasure to work with--I would highly recommend them for anyone considering a custom stair runner or carpet project.

I had a wonderful experience with the Carpet Workroom. The staff is friendly and knowledgeable, and…read morethe carpet was delivered on time and expertly installed. I would happily use them again.