Such a cute salon. Friendly staff. Suzy does amazing cuts. Glad I found this place!read more

My appointment was with Erica. I have to say she totally understood my curly hair. I went from a…read morelong hair to a curly pixie and I could not be happier! The salon itself is in an awesome old Victorian home and the atmosphere was pretty cool and stylists were very friendly and made the entire experience great.

excellent.....stylist are pro. I have been going to Christina for many years and have followed her…read morealways. Quiet, refreshing and friendly Kathy Conley

I went in today for a haircut at Crafted Hair Salon, my first time with this business. I needed to…read moreget a bad haircut "fixed" and was hoping the stylist would be able to at least make my haircut somewhat livable until it could grow out some more. My appointment was with Brittany, and she did an AMAZING job! I told her, I know you are having to deal with a prior bad cut, so, just do the best you can!! And she did more than that!! So happy with my cut! Now I can attend Thanksgiving dinner at my daughter's without having to wear a hat on my head!! Thank you, Brittany! Oh, and also, the shop was very clean and had a very nice, comfortable vibe.

I had Angel and she was great! This is the best my hair has ever looked. She listened carefully to…read morewhat i wanted and explained everything she was doing before she did it.

I have been coming here for a while and every time leave feeling like a new person! Anthony was…read moretruly amazing not only with my hair but felt like I've known him forever! I high recommend this salon as well as him!!

He cuts hair and layers very well. Super nice and very skilled. I have gone to him twice. I will…read morehave him dye my hair as well next time. The cut was $45 plus tip totaling $60. Highly recommend

Took my daughter for a haircut. The wait was longer than expected even with an appointment. But her…read morehaircut came out nicely.

Fast and efficient at cutting hair and coloring…read more I thought their color selection was limited, but good. They do try to get you in and out as fast as possible, so very efficient! The prices are comparable to most high end salons but the service is mediocre. I do think they stay pretty busy and that may be why I felt this way.

So...This is my Go-To salon in the Duluth area, primarily because of convenience. Also, the pricing…read moreis very reasonable! However, I'm getting to the point that I may try to find another salon. Why?? For starters, the general attitude here is not good. Service is not a thing here, and unlike most salons, stylists (I've tried 3 different ones so far) are just not that personable. In fact, one of the three stylists I've tried here cancelled on me not once, but twice!! Obviously, I stopped booking with her. I also sense that they're not even that happy being there. I could be wrong, but it's the feeling that you get from these stylists. Still, the general hair cutting has been good...though, in my case, it's pretty basic. Just a straight line! I've always tipped 20%...but I'm starting to rethink this, given how the service is so minimal. On my last 2 sessions, the stylist barely said "Hi" to me. The place itself is pretty cool looking (in a grungy kinda way?), but I feel that the place may not be clean as it should be. I could be wrong here, but I've seen dust on their surface and arty structures. Also, I really don't like how they blow dry and comb your hair with their fingers. Not just a little bit while blow drying...but all throughout! It just feels a bit gross. I mean, who knows how clean their fingers are! I also hate the way they wash your hair. They actually have a separate girl that wash your hair (instead of the stylists)...and this girl is just not good! She has zero strength in her fingers...and I hate the way she even touches your hair! Possibly THE worst hair washing experience (experiences) I've ever had in ANY salon. I can't believe someone that's actually hired for this job (hair washing) does such a poor job! Despite liking the location and pricing, service and overall quality is always an issue. I may give it another try...but if my thoughts and feelings are confirmed once again on my next visit, I'll just find another salon in the area.

Miss Aya's craft is truly one of a kind. The quality, the care, the hospitality and even…read morepunctuality, no salon does it better than Lihga. Booking a service was simple, and not only that, they managed to even offer me an earlier booking than what was scheduled. Albeit I was not able to go, it was still reassuring to know that they'll always think and prioritize the customers. I have never been disappointed coming here, and The confidence boost I get walking out is indescribable. 10/10

I requested a haircut that involved layers and long bangs. Aya went above and beyond to make sure…read moremy haircut looked as amazing as possible. She delivered high quality service and attention to detail. I will be back.

Looking for a salon in my neighborhood. Genesis is convenient in the Shoppes at Webb Gin and had…read moreme curious so I called and was glad to get an appointment within a few days. I made the appointment online through an easy process. The scheduler texted me some clarification questions and we were good to go. Parking was easy to find and there were lots of shops and restaurants to consider when I was done. The staff was very friendly, offered me a smock for the color process and sat me in the chair quickly. My stylist was great at asking questions about what I was looking for; color, cut, length, etc. before moving forward she confirmed pricing so there were no surprises. Stylist was efficient, friendly and did a great job. I walked out very pleased and will be back!

I had a balayage and haircut scheduled that was supposed to be a three-hour appointment. My GPS…read moreunfortunately sent me to the salon's old location, which was my mistake for not double-checking. As soon as I realized, I called to let them know. I would have been 15 minutes late. Rather than being even slightly accommodating for a long service appointment, they immediately marked it as a cancellation and charged me 50% of the service - $90 - despite the fact that no service was provided. The complete lack of flexibility or understanding was shocking. Charging someone $90 for a navigation error is pretty poor customer service. Policies are one thing, but this felt unnecessarily rigid.

I chose this salon as my place to get my first perm done. My stylist was Min. He and another female…read moreworker were nice and answered all of my questions well. I was just really curious on what happens. It wound up taking ~4 hours where I got my hair washed, cut, primed, bathed in solvent, and then curled with the little rollers. I definitely felt cared for, but 4 hours is def a long time. I brought a book and phone charger in case I was bored. The salon inside, however, is extremely cold. I think it was like 62 degrees inside, and I got my perm done in the summer when it was hot (and I still felt that it was freezing). There's a bunch of stylists inside and people who help prepare the clients. For a digital perm, it was ~$200, and if you pay with cash, you can avoid the 3% credit card fee. They also do a traditional booking system where you call them and you get written down for an appointment on a paper book. Overall, I loved how my hair turned out. It was very luscious and soft, but I wish when I made the appointment, maybe there could have been guidelines of what not to do leading up to the appointment, same with post hair care especially for new timers. I wound up using a notes app of how to care for it. I wish I had more curls in my hair, but now I know for next time and how to ask for it to be styled. Great experience generally! This place is located inside of a busy plaza with lots to do, so if you're ever waiting on someone here, you can go to Teso or get boba/food/coffee -- any type of idle shopping!

WORST HAIRCUT EVER…read more Cindy cut my hair way too short. I asked for 2 inches, at most 2.5 inches off. I walked out with 4 inches off my length and I cried in my car after leaving. I wore my glasses today so I had to take them off during my haircut so I was unable to see but how did TWO INCHES turn to FOUR?!? My long hair that was close to my bottom is now up above mid back. I kept emphasizing I want to keep my hair LONG. Be firm on your boundaries and what you want. I usually get my haircut once a year and now this makes me never want to even cut my hair ever again. How hard is it to just listen to what the client want?! I haven't had hair this short since grade school. I've never felt so ugly and I hated that I had to pretend this was ok. Currently looking up hair extensions now. So disappointed.