I HIGHLY recommend Trendz !!! They have an AMAZING selection of dresses - my daughter, who is 6'1", typically has some issues finding dresses that work. To my surprise, Trendz had many that we loved. It was hard to pick!! The owner, Roy, was incredibly accommodating. We needed a dress last minute, and he had his alterations person do a rush overnight for us. Great selection and treatment!! Thank you!!! My daughter LOVES her dress! read more

Very Bad Experience...Do not go! The Man behind the counter is rude and disrespectful. i asked for the owner and his name yet he refused and acted like he's called the police or security, I waited and no one showed up. Racist!! Not professional, and will not buy anything from that store due to his poor customer service skills. He say dresses are under $500, yea $499. His fat behind doesn't greet anyone and yell at the children, so parents guard your child. He doesn't want anyone to touch, take pictures nor try on anything, and have a stupid sign at the register but not at the entrance. I think he's the owner in hiding and hopes it go away....but if not hope the owner hires more staff, much friendlier ones that's unbiased. No sale from ME. Doesn't even deserve 1 star! Again very unprofessional! read more

I wish I could give 0 stars. Absolutely terrible experience at Trendz. The owner is an embarrassment and extremely unprofessional. When I placed my deposit, he told me that if I needed a different size, he would order it. Now, when I tried to do exactly that, he suddenly refused, saying he'd "lose money," which makes no sense since that's what was originally promised. When I questioned him, instead of trying to resolve the issue, he started yelling, told us he didn't care, muttered a name under his breath, and told us to get out of the store. Beyond rude and disrespectful. Do yourself a favor and shop anywhere else -- this business clearly doesn't value its customers or honor its word. read more

I stopped in with my daughter to look at mother of the bride dresses. An associate approached and we told her we were browsing, and that I wasn't ready to buy immediately. A few minutes later this man -- apparently the owner from other reviews I've read -- approaches us and tells us it's too late to get a dress for my daughter's wedding (which is more than 6 months out) "because all of these dresses take more than two months to get" and when I said I would go with something off the rack if necessary, he said "we don't carry your size". I am XL and still working to lose more weight before the wedding, which is why I'm not buying right this minute. He was incredibly rude, accused us of taking photos (we were not, my daughter was showing me a photo of the dress her MIL-to-be purchased) and treated us like crap. Other reviews have pointed out his habit of fat-shaming teenage girls and that the prices are significantly overpriced -- in some cases people found the same dress at the upstairs bridal boutique for a third of the price. Stay away, spend your money at a shop that treats women of all types with respect. read more

First off this is the worst review I ever seen, the lowest score & rightfully so. The staff is unbelievably rude. My young niece was shopping for an 8th dance dress & the staff gestured for her to leave their store he said because there's nothing here in your size. That's atrocious behavior of a grown man to say to a child. Please don't support this company. read more

Very unprofessional and disgusting behavior from the owner of this store. Do not recommend, plus he deletes the reviews because he obviously isn't professional enough to take any accountability of the horrible customer service. read more

Very unprofessional the owner is so rude and disrespectful my nice choice a dress and he just took the deposit and when he got the deposit 2 weeks after he said he didn't have the dress and switch to a different dress but when she went to the store the dress was not like the picture and different color when we went to the store we said that we wanted to look the dress which he refused bc he wanted us to pay first and he start being very rude and start screaming bc we refused to do it he start kicking us out from the store knowing the wedding is in 2 months what a horrible experience and a rude owner !!!!! read more

This business is absolutely atrocious. They ruin what should be a fun dress shopping experience by body/fat shaming young girls trying to find a beautiful dress for an 8th grade dance. As a mom of 3 daughters, I will NEVER step foot in this place. You should be ashamed of yourself! read more

Can not believe they would turn young girls away over their shape/size. How pathetic of a store to not be more inclusive. Glad I found this out now before I went there with my 2 girls. You should be ashamed of yourself and understand that is not how you treat customers no less young ladies who are riddled with insecurities of their own. read more

They are absolutely horrible. They body shame your children. They told my 14 year daughter they didn't have their size as he looked her up and down. Because she's short and a size 9/10. want to call the store and make a complaint because I didn't wanna make a big deal in front of my daughter and I asked who was the manager at the store freehold mall and he said Roy. so I want to go call the corporate office, which is the owner and he said he spoke to us earlier and his name is not Roy. read more

Dress selection is plentiful but they are overpriced. With that aside my daughter found a dress she loved. She liked one dress but wanted it in a different color. They said no problem. We ordered the dress in the other color (I asked more than once). The dress came in about 2 weeks later with almost 2 months until the prom, however it was the wrong color. The owner initially tried to place the blame on us for it being the wrong color. He said he would order the correct color but that it would not come in 2 weeks this time. Probably more like 4. I shared my concern with the timing and he assured me it would be taken care of "we will do alterations same day if needed." This was the end of March. Flash forward over a month passes and I call to check on the status on May 5. He tells me the dress is there and they called me on April 10. I never got a call or message or text (all of which I received the first time). We go in the next day (11 days until prom). We do the fitting and tell the seamstress when we needed it. Poor woman was not happy. I explained what happened and said "he promised". She rushes the alterations and we are supposed to pick up the dress the following Tuesday (4 days until prom). The seamstress unfortunately had car trouble and could not make it to the store. I offered to drive to her to pick it up. She said "he does not allow that). Mind you she is a private contractor and at this point he should be focused on making the customer happy. We go in Thursday (1 day until prom). She puts the dress on and the top/cups look horrible. I wish I had taken a picture. It was terrible and looked like the cups were shoved in by a 3 yr old. After trying to convince me it looked good she said she would fix it. I said the prom is tomorrow and she was shocked. She had no choice but to say she would fix it right there. I approached the owner and detailed how the whole process has been awful and the customer service was shameful. He again went into his we called/texted you and do you want to see the proof. I said no. When I didn't respond why did you not make contact again? His explanation - they wait TWO weeks to call again! First waiting two weeks is ridiculous. Second, well sir if that were the case I would have been called again on April 24. He did not. I called them May 5. He again tried to blame my daughter for the wrong color being ordered and denied ever offering same day alterations. He was rude, condescending and clearly thought he was speaking to a high school student and not an adult. We will never shop there again. All combined this dress cost over $700 and was nothing but stress and pitiful customer service the entire time. read more

I'm gonna put this in a way most New Jerseyians will understand. The guy who runs this shop is an ASSHOLE. Super rude to my girlfriend and when her dress came in there was a stain on it. The quality here is lacking, the selection isn't even great, and it's overpriced. Stay away from here, actually a horrible place to shop. read more

Walked in with no idea of what to expect. We had a great experience. We were very welcomed and provided different types of dresses. Just a great experience. read more

Horrendous Experience at Trendz - AVOID AT ALL COSTS As I see a lot of people would also like to rate the store a zero if they could. I recently had the misfortune of visiting Trendz, and it was the worst shopping experience of my life. The owner is an unbelievably rude, disgusting pig who has no business running a store. I will tell anyone with ears not to go here. After five different trips back and forth, with two alterations, the dress I purchased was still ripped. The way we were treated was absolutely disgusting. They even had the audacity to accuse us of lying, claiming we misheard them about shipping the dress after so many trips to their store. Why would we pull that out of our butts? It's beyond disrespectful. The place smells weird, and the customer service is non-existent. They refused to acknowledge their mistakes and made us feel like it was our fault. I will never set foot in this dumpster fire of a store again and will make sure to warn everyone to stay far away from Trendz. I'm even considering standing outside the store on my days off to let people know just how awful this place is. Save yourself the headache and shop elsewhere. Not worth your time or money! read more

Getting these expensive dresses for my twins was not as horrible as having the alterations. 5 total trips 2 appointment mistakes, I had to confirm going the day before or day of each time I planned the trip to the store, the seamstress was obviously over booked. I asked to make ties for the boys with the extra material, the cost was so much that I honestly thought it would be quality work! My 9 year old could have sewn the ties. Total rip-off! We won't be recommending or going back ever. I will post photos soon. read more

I cannot say enough wonderful things about Trendz. Roy, the owner was patient and helpful with my daughter's Sweet 16 dress. The staff that assists with trying the dresses on were professional and incredibly pleasant. I will definitely be back for other special occasion dresses. read more

This place is vile to not just customers but the passerbyers. My teenage daughter and her friend went into the store just out of curiosity - keep in mind no sign was in the window that said, "You need to be with someone 21 years or older." They walked in, and one of the employees came up to them asking if they needed help. Did not ask their age. They said no and wanted to look around for fun and inspiration. She left them alone, and they wandered around the store, showing each other potential dresses for an upcoming dance. They went on their phone to just pull up a picture of hairstyles. For no reason, the owner sees them and starts harassing them for trying to "find something better and cheaper." He had no constructive argument to be telling them off. They said okay and went on to a different part of the store. They saw this really nice blue dress and gently touched it. He started following them around the store. He walks over to them and finally asks for their age and then tells them to leave. I firmly believe it was out of saltiness and purely out of spite. When I came into the store to speak to him about his unprofessional behavior, he told us they ripped the dress and they were touching the mannequins inappropriately. He also would've charged them $499 for something they didn't do. He also knew that the hole was there prior to them being there and did not provide camera footage. He started getting an attitude and knew he was wrong. There was a sign in tiny writing at the back of the store saying you needed to be accompanied by a 21 year old, but you really can miss it. I believe this was him trying to start something. I know my daughter and her friend. They would never do anything stupid like that. I hope he reflects on his miserable actions, as he has nothing better to do with his low life. Why are you starting things with teenage girls? Especially since you knew it wasn't them who did it. He will never get our business. This is the most disgusting, appalling behavior I've ever seen from a dress place. He truly believes there is nothing like his gowns, but the girls literally saw the same gowns in a store over. Stuck up, childish, and rude, this man will never have anything good in his life. read more

Trendz - Bridal Near Me - Freehold Township, New Jersey

PLEASE do yourself a favor and RUN from this store!!! There is a beautiful dress shop on the second floor with similar dresses and WITHOUT the headache of the owner who calls himself Roy. I HIGHLY doubt his real name is Roy, but let's just go with Roy. He is very disrespectful and when confronted his reply was read more

Trendz - What professional would sow a big clump at the shoulders? Only the lazy ZOra!! - Bridal Near Me - Freehold Township, New Jersey

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If I can give this place zero stars I would. The owner assuming he goes by the name of Roy was extremely passive aggressive towards me and my mother. Because my mother didn't want to spend an additional 105 dollars towards a 550 dollar dress where half of the beads were falling off of it already. And an addition to that he tried to gaslight me. He became extremely rude when we denied to pay the additional 105 dollars towards the altercations. A pig and no respect. DONT GIVE THIS MAN YOUR MONEY!!! read more

Horrible customer service !!! The male manager or owner whatever he is , is extremely rude and unprofessional . He told me I was not able to try on his dresses and needed to buy them off the rack without trying them on ??? He then stated I was wasting my time and his ... very very rude . Will never step foot in there again . read more

On May 2, 2024, I was hopeful in finding a prom dress for my 17 yr old niece. at this local business. However, the male sales representative was very condescending and rude. I will never go there again. I left there in tears from frustration. I never write reviews, but my experience there was horrible. The blonde older female was very understanding but the arrogant male was very unprofessional. He has no idea what people are going through in this season of their life. And why they chose your establishment, today. Be grateful, not entitled! read more

I literally made an account JUST to leave a review I literally cannot fathom how stupid this place is. My friend and I just wanted to go in and try on dresses for prom, so we decided to stop in here, the employees were SO sweet, they were so nice and every single one of them was willing to help my friend and I find a dress that we liked. Except the man. My friend and I equally had only gotten to try on one dress before very rudely being told we were no longer allowed to because we didn't set up an appointment. Mind you this was my first time EVER dress shopping, is an appointment a regular thing? I don't know, but there was NO advertising of it, and when I asked the employees if I could try on the dress that I had picked out, not a SINGLE ONE of the THREE girls that had helped me, stopped me to ask if I had an appointment or even warned me of needing such before trying on the dress. When the very nice woman had led me over to the VERY sad looking "plus sized" area with the style of dresses that I wanted, the man came over and asked my friend what we wanted to buy, we both answered "oh we're looking for dresses for prom, just to see what might be our style." And he told us we weren't allowed to try on anything, and we'd need an appointment, which obviously came as a shock to both my friend and I. He then stepped over and told the other employee the same thing, and it seemed as if she wasn't aware of this policy, and neither were the other two that she then told. Which, seemed a bit odd to me because seeing as we were there towards the end of the day, if this policy was strict and was put in place constantly, the employees might be one of the first people to know? He then came back over and he decided to ask WHAT SCHOOL WE ATTEND? Honestly, feels REALLY inappropriate for him to be asking that considering we weren't even having like a casual conversation or anything, he just BROUGHT IT UP out of NOWHERE? I didn't feel comfortable answering at all, but my friend answered and he proceeds to tell us he had sold up to 30 dresses to other girls who go to our school. ...okay? He then tells us if we have no appointment there's no need to look. So we left really bummed out and annoyed. Now again, even if dress appointments are a normal thing in the dress shopping world, I feel SOMEONE should've told us before hand? Not only that but he could've been WAY nicer about telling us about it. Part of it almost felt like racial profiling (I'm black, my friend is Hispanic) considering there were other girls (they all appeared to be white so we stuck out like a SORE thumb) there without an appointment who hadn't been told to not try on dresses, and given the other reviews with this man's track record, I feel it's not to unusual to be something he would pull. Listen man, idc how you run your store, you do what you want, but clearly if ALL of the reviews are bad I'm thinking, it's not the customers fault, I think HE might be the problem. The other employees, even though I unfortunately did not catch any of their names, we're SO sweet, and I hope one day they'll get a job at a place that doesn't have such a crappy owner. read more

We just had an amazing experience at Trendz buying my daughter's prom dress! Casey was wonderful helping to find the perfect dress and the owner is an amazing person. I highly recommend this store if you want a great dress shopping experience! read more

The owner here was absolutely rude and mean in front of children. Would not help with dress repairs for the dress they sold me. The dress was cheap and damaged and they would not offer any help with this. read more

I would highly recommend shopping at this store. my daughter and I drove 2 1/2 hours from Dutchess County to purchase her prom dress and when it was delivered the dress was too small so Roy from Trendz was nice enough to ship us another dress in a bigger size make sure that it fit her and then had us return the smaller size. And this was dine with no extra charge. The entire process was a breeze. Roy and the girls in the shop are very kind. I would definitely recommend this dress shop for your purchase. Thank you Grace V. read more

if i could give it less then 1 i would. Roy is beyond unprofessional and gave my 16 year old a hard time while we were in the store. he didn't realize she was with me looking for a prom dress! they way he yelled at her i would NEVER buy his overpriced and cheaply made dresses! read more

My daughter stopped in here with her friends to get a dress for her prom. She was mortified when they were thrown out. My daughter and her friends are honor students and not troublemakers. My wife headed in there to find out what the deal was. The guy kept insisting she spank my daughter on front of him. I'm not a lawyer so I can't be sure of the legalities of his mommy/daughter public spanking fetish, but we got the entire thing on video. It's available on TikTok. We notified Freehold Raceway Mall management but they didn't give a shot. This led to a large part of the high school boycotting Freehold Raceway Mall for the prom season. Do yourself a favor and head over to Monmouth Mall. read more

Awful customer service!!!! Grown man said "F you Mother F'r" in front of my children when I simply asked why he would not do repairs or refund money on a damaged dress. I did not realize it was damaged until I got it home.. Look at all the reviews on Google if you feel compelled. I have never seen so many bad reviews! read more

horrible, horrible, horrible. This store is an absolute scam. The owner/manager is awful. The dress we bought started falling apart when we took it to the seamstress. The beading was falling off, and when we spoke to the manager of trendz, he said that was normal. The beads were supposed to fall off. The dress cost $800. The beads were certainly not supposed to fall off. Never ever buy a dress here. You will be sorry. read more

BIG WASTE OF TIME !!!!!! BUYER BEWARE !! there prices are extremely high and they DO NOT back up their product. We did wind up purchasing a dress . On the day of the event , the dress while putting it on fell apart.! We returned it to the store for a refund. The store is not willing to refund you your money , which I understand, but say they are " willing" to fix it. They took the dress back and said that they would call as soon as the dress was repaired. Keep in mind the dress we bought for the event was NEVER even worn at this point. After calling and months gone by and not hearing anything , I contacted the seamstress that advised me the dress was tagged in the back room with my name on it for pick up at the store . Before heading over there, I called the store, letting them know I was on my way. The owner/manager advised that they did not have the dress , nor did they have any dresses for pick up . I had explained that I had talked to his seamstress and this was what she advised. He proceeded to tell me that the seamstress no longer works there , and rudely and loudly advised that he does not have the dress! When I politely asked him if he could please double check, the manager proceeded to curse at me over the phone. After being completely disrespected, and him not willing to fix the issue, I can only come to the conclusion that chances are they do not have the dress anymore because at this point, they've probably put the dress back on the rack and sold it to someone else!!! if I could give this store a negative I would! read more

They'll make you feel like garbage if you're overweight. They'll tell you good luck trying to squeeze into any dresses. Rude staff.

Got to the store at 12:55 pm and there was a be back in 10 minutes sign. After a half hour I called the number on the sign and the person said it will be another half hour and called me a liar when I said I've been waiting for a half hour. Obviously this place doesn't want my business and I was in the market for two gowns. Wouldn't recommend and wouldn't come back. read more

I would rate this place a negative amount of stars, if that was possible. As I read the reviews for this place, I feel almost better (though not really) that it wasn't just my personal experience. I went in here with my 15 year old niece to get something for her sweet 16. We had been in the store a few weeks prior and tried on a few dresses and she liked one...which is why we went back. As soon as we walked in, we were asked by Roy (who told us later he is the owner) what we needed. The conversation started with us explaining what we were looking for. He went immediately into "you're too late to look for a dress", "we don't have anything in HER size" (she is a size 2/4 depending on the store), "do you even know what a supply chain issue is" "how many stores have you been to?". This turned into "you need an appointment here to see dresses" (there was one other person in the store). I asked to speak to someone senior to him. This was received with silence and walking away. My niece and I thought we were waiting for someone... so she started rifling through dresses...From the back of the store this owner yells to us "you can't try anything on without an appointment" "I am doing you a favor by even letting you be in this store". I was appalled and responded with "let me call my attorney, who is my brother, because something isn't right here". He yelled back "call whoever you want but get the F&$% out of my store" I was SHOCKED to say the least. I filed a complaint with the mall/cops and have spread the word to anyone local to the area. It's definitely not worth the hassle and harassment one will receive here. NEVER EVER GO TO THIS STORE! THERE IS A BETTER STORE UPSTAIRS!! read more

The man in charge Roy is the most unprofessional person!!! They had to refund me on an issue that was their fault. I would have been more than happy to exchange or maybe be given another option for a dress since his employee made a mistake but he just wanted to give me a refund and get me out. He didn't want to deal with the effort to fix the mistake. He was condescending and rude. I felt terrible that my daughter had to experience what she did for her prom dress purchase. Just disgusted with the store and the staff. read more

NEVER GO HERE FOR ALTERATIONS OR TO BUY A DRESS!!! I purchased a dress here in a size up since they did not have my size. They said they would alter it to my size. I over payed for a crappy dress and spent 430 on the dress. I can back for alterations and got the bottom cut and cinched in the waist to fit me. With some basic understanding on sewing I gave them my dress and when I got it back all the changes were very unprofessionally done. The thread was not matched to the blue and the back was done like it was finished by a child. Overall when I pointed out the obvious issues the owner got very angry and called me rude when I was being respectful since the alterations where not worth an additional 220. He told me he would give a refund and then he said he wants the dress back and to put it on a mannequin so someone else can buy the botched dress. The owner Roy was very rude and disrespectful to me even when I already purchased the dress and was not listening to me. Overall an peculiar experience since the owner only cares about making money and not the costumers satisfaction. I will also be providing photos of the awful alterations which anyone with basic sewing skills could have done better. NOT WORTH THE MONEY OR TORMENTING!!! read more

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The male sales person in this store was very rude. They saw young black teenage girls walk in, looking at dresses and asked them to leave because they had food and drinks. There is nothing posted that says you can't have food or drinks is in a store in the mall. They assumed they couldn't afford anything in the store. The owner was equally rude and validated the behavior of his employee. This place will NEVER get my money. They don't respect or deserve the black dollar!!!! Go to Windsor in the Freehold Mall instead. They have great dresses and great customer service. read more

Male worker of the store extremely rude and very pushy. Insisted we had to make a decision on a prom dress today because all dresses In the store will be raised to over $600 and that if we did any shopping and had common sense we would know that any prom dress we see would be $600+. Very bad customer service so much so we left. read more

One star because I am not able to give it less. My daughter visited the store on 4/12/2022 to purchase a prom dress and received the most appalling customer service by Mr. Roy. As she looked at the dresses, she would text me the pictures. Mr. Roy proceeded to let her know that the pictures would not help her, that she needed a parent to try on a dress (even though she never even asked to try one in), that he may not have her size, and that she was too late to buy a dress as no seamstress would be able to fix the dress at this time. He was also absolutely inappropriate in asking her what school she attends. My daughter who rarely speaks up for herself, told him she wouldn't be purchasing a dress there and walked out. I called the store to ask for a manager and Mr. Roy refused to give me that information unless I told him what it was in regards to. I proceeded to tell him how incredibly rude he was. He has no business telling my daughter she was late in purchasing a dress and asking her inappropriate questions. The lack of professionalism was evident in our conversation as he did not even let me speak before he hung up again telling me to do what I needed to do. His attitude tells me that he may be related to management. We are completely disgusted by this behavior and would warn the owner and manager of this employee's conduct, completely unprofessional! My husband filed a complaint with mall security. The security director informed my husband that Mr. Roy is the owner. We will file a complaint with the franchise as well as the Freehold mall management. Freehold mall should have higher standard on the quality of service that is taking place because it is a huge reflection on their organization. Update as of 4/13/22: We spoke to Freehold Mall management department and advised them that Mr. Roy is a liability for a lawsuit, given his track record. This man is rude and disrespectful and will treat anyone the way he wants based on racial profiling. I believe this is the reason he asked my daughter what school she attends. Ms. Deborah claimed they could not break a lease to remove him because he pays rent. Therefore money is what continues to take priority rather than morality. We encouraged them to take a look at Mr. Roy's track record and suggested they give serious consideration in renewing his lease. We told them that we would, therefore, not be patronizing that mall because of their lack of response to this situation. I guarantee all the good reviews posted for this store, has been paid for. read more

Horrible horrible horrible. DO NOT GO HERE EVER!!! The manager gave us the middle finger as we were leaving. I have never seen anything so unprofessional in my life and judging from the other reviews we are not the only ones. Don't waste your money and support this piece of trash store. read more

The owner is all nice and accommodating until you make a purchase. Then he turns arrogant. My daughter went to the store with her friends and picked out a dress. I returned with her and we made the purchase. The owner measured my daughter and ordered a dress according to her measurements that he took. She normally wears a size 4-6 depending on the clothing. We came back a week later and the dress was too small. He told us since it was a new dress it was tight. He proceeded to stretch the dress by hand. While he was doing that the beading was falling off and the net was tearing. He walked over to my daughter and said "lets make you skinny again". I was appalled and my daughter was almost in tears. The dress still didn't fit. Why would you say that to a teenager??? He finally said we have to order a different size. Had to go back a week later. Thank god it fit. Trust me, if it weren't for the fact that they wouldn't refund the money I would have cancelled the order and went somewhere else. On the initial visit we also brought in my other daughters gown that was purchased in another store in my home town for alterations since he told me that they would have the seamstress alter it. We were told that along with the alterations the seamstress would also make a matching mask with the extra material. The seamstress gave me the price of $200! To put a hem and a tack in the back so it was not too low. I agreed because I did not know any better. I have to say that this was the worst possible experience that I ever had. They should be ashamed of themselves for charging that. Fast forward- yesterday we go to pick up both dresses. The alterations were ok but NO MASK. He said you didn't pay for it. After paying $200 that was not enough? SAVE YOURSELF AND YOUR MONEY AND GO SOMEWHERE ELSE. By the way. I did not let them alter the dress that we purchased there. I took it to a local tailor and paid $50 to do the same alterations and the mask. read more