Called 5 star plumbing at 10p and within 30 minutes a plumber came out. Eze was our plumber and he…read morewas very professional and great at communicating what the issue could be, what he was going to do to assess the situation, and provided an estimate to one of his solutions. As he suspected- we had a backed up waterline and he handled it quickly. We also had water leakage on the floors and Eze found the root issue to that- being our toilet. Overall very impressed with the communication and response time from the company and Eze.

I originally contacted this company to repair a running toilet and get estimates on replacing some…read morebathroom fixtures. I declined the bathtub work because it sounded like a much larger project than I wanted to take on. I had not planned on moving forward with the sink work either, but I was encouraged to do so. Unfortunately, the pricing was never clearly explained and seemed to change throughout the appointment. The most frustrating part was that I was left with one bathroom sink completely unusable. After being told one of the new fixtures would not match, I asked that the original parts simply be reinstalled so both sinks would remain functional until I could get the correct fixture. That request was declined. The technician left with the original sink parts, leaving me unable to put the sink back together myself. When I asked for a firm date to complete the work, I was told it would be "maybe Tuesday or Wednesday" the following week, while also being told the return visit would cost substantially more. What I found especially frustrating was that the company was able to schedule my original appointment the same day I called, but after leaving my sink unusable, there was no definite return date. To make matters worse, the toilet I originally called about is now running again, and the new faucet that was installed is already coming apart. I called a plumber to fix a running toilet. Instead, I ended up with a running toilet, a failing new faucet, and one less working sink than I started with. Based on my experience, I would strongly recommend getting every quote, every pricing change, and every scope-of-work detail in writing before authorizing any work.

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

I had an excellent experience with HOTCO - The Hot Water Company. I called in the morning about my…read moreleaking water heater, and they installed a new 50‑gallon Bradford White the same day. Charles Yocum arrived right on time at 12:30 pm and finished by 3:00 pm. Jenn on the phone and Charles in person were both friendly, professional, and very competent. The price was competitive and on the low side, with no surprise costs, and it included hauling away the old unit. Charles upgraded all the plumbing with quality components and brought everything up to full code. He also gave me great, no‑pressure advice on maintenance, the pros and cons of different anode options, how to change them, and even explained the newer electric anode that never needs replacing and can help the heater last virtually indefinitely. Fast, honest, high‑quality service. Highly recommended.

Highly recommended!…read more Our water heater suddenly began leaking and I called Steve , having been very happy with their service in the past. Dusty came out the next morning and, since it was somewhat urgent, Steve was able to schedule Bruce to come out that afternoon and replace the water heater. He was on time, friendly and thoroughly explained the installed unit. Less than three hours later, the installation was complete. In a previous review (after main valve and toilet replacements) mentioned the many reasons I chose The Plumbing Pros. They include integrity, professional owner and tradesmen, quality workmanship and competitive pricing. They go out of their way to make sure the customer is satisfied. There's a good reason for all of their Five Star . Don't even bother calling anyone else!

We tried out The Plumbing Pros and had a very good experience. Our dishwasher was having an issue…read morewith it pushing water out of the air gap and all over the counter, and they were able to fix that issue quickly. They also gave me a quote ahead of time and the price stayed that amount. We were assisted by the plumber named Joe. He was professional, nice, informative, and helpful. I had looked at about 10 different plumber options and chose The Plumbing Pros because I felt they were very upfront, open, and honest. I really liked their website and how they had photos of the owner and their team, with some info on their experience. I also felt the quoted price was reasonable for the job, especially after getting several quotes (many other companies did not list an "out the door price" but just a diagnostic price with some unknown addon price.) I liked getting a price up front before the work was started. Long story short, we would use them again for future plumbing needs.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

The unit was turning on but not staying on. The technician told me it was likely the heat exchanger…read moreburner, stating that the gas line feeding the water heater was too small. They then quoted me a price for a replacement. .

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

Dennis with DS Plumbing was fantastic. I had an emergency on a Sunday when both my toilet and…read morebathtub were completely backed up, and he responded quickly and came out right away. Dennis was extremely friendly, professional, and easy to work with. He clearly knew what he was doing and was able to get the pipe cleared efficiently without any hassle. What really stood out was his honesty and pricing -- he charged about half of what other plumbers had quoted me for the same job. It's rare to find someone who is both highly skilled and genuinely fair with their pricing. If you need a reliable plumber who will respond quickly and treat you right, I highly recommend Dennis and DS Plumbing.

I honestly can't given Dennis anything other than 5 stars. This is the second time we've had him…read moreout. the first was for a leak in one of our pipes. This call was for a clogged kitchen sink. Dennis is very good at communicating and he was quick and efficient with resolving the issue. He originally said he couldn't come out until the next day. His schedule changed and he texted me he couldn't come out within the hour. His pricing was reasonable and he stayed at the low end of his original quote. Everything was perfect.

United Plumbing did it again! Came the next day and fixed my toilet. They were the best bid (by…read morequite a bit) and Andre fixed everything quickly. He was very professional and very knowledgeable. Andre definitely went above and beyond and I will absolutely be using united plumbing for whatever plumbing needs I have next.

Had a clogged sink that needed fixing and couldn't be happier with the service. The technician…read morearrived right on time, was incredibly friendly, and clearly knew exactly what they were doing. Everything was resolved quickly and efficiently. Highly recommend!

Guy was professional and detail oriented. He explained what he was doing and showed the diagnostics…read moreand what needed replaced while also mentioinjn my capacitor was lower then new but not in the "fail zone" but shared it might be worth to replace instead of it going out in 6 months and needed another service call. Overall happy with the service!

I troubleshoot and fix most problems I encounter in my home, to include…read morehardware/plumbing/electrical, but I was stumped and required real industry expertise for my outdoor AC unit. I called Rocklin Heating & Air who immediately responded to schedule an appointment. Mark deployed to my home and went straight to work, quickly absorbing the situation and what I had learned thus far. Mark was followed by some of his teammates, when it was determined this would require troubleshooting from multiple points in the home simultaneously. I was fearing the worst, running through expensive possibilities in my mind. Throughout the entire troubleshooting process, the team was highly communicative and never tried to upsell me on anything that was not short of necessary. As the team diligently narrowed it down to unusual behavior from a culprit wire and elegantly solved the problem, I was certain I picked the right HVAC company. I believe they found a problem other techs may have missed, had I picked the wrong vendor. I thank Brandon and his professional team and highly recommend them.

I highly recommend Mark at RPS! His communication and his prices are excellent. He provides more…read morethan one option so you can decide based on your budget. Should it turn into a big repair, he is already partnered with a variety of home repair contractors, which takes the stress off. Thank you Mark!

Top notch service and a fair price from Mark on our water heater replacement. He took the time to…read moreexplain our options and the pros and cons of conventional water heaters, tankless and heat pump versions. He showed up on time, provided excellent workmanship and completed the work in a timely fashion.