I recently bought a '21 Nissan NV200 from All Cars. I found them through CarFax. I typically only…read morebuy new work vehicles, but I needed this particular make and model. After the deal was closed, I learned I needed a new fuel sensor. Beau ordered the parts and their mechanic installed them while I waited. Took about 15 minutes. I was very impressed with the professionalism of Beau and May. I love supporting small family run businesses whenever I can. I cannot say enough good things about this dealership. Awesome prices, customer service, and they treat their customers with honesty and respect, which, in my experience is rare in the pre-owned car business.

I purchased a car from All Cars and within a week, one of the cylinders was destroyed and the…read moreengine was inoperable. I called Bo and he told me to have it towed to him and he would assess it. After surmising that the motor was not salvageable, he found a motor with less miles on it and replaced it with no labor charges. I would have been so upside down in this car were it not for All Cars fair treatment. I would absolutely buy another car from them! Thanks All Cars!

These people are SCAMMERS! They assured me the car had zero mechanical issues but ended up needing…read morethousands in repairs!! They also never transferred the title to me so I assume they sold me a stolen car or have extremely poor management. They never picked up my calls and did not respond to my texts. BEWARE.

Hands down there's one man who inspired and guided me through the car buying process with a not…read moreonly open arms but an honest to the point trusting hand that left me feeling that I not only was getting a great used car but also a new friend. I would not only recommend but insist anyone I knew or heard of go and get a car from him. Thank you for being there for me through what was once a difficult questioning decision and now an experience I want to share with all my friends. Including my néw ones at cannon falls auto sales. Bobbi L. Until we meet again!!!

This business is inactive and Tom is still operating it, this is illegal…read more he sold me a 2013 Highlander hybrid with faulty hybrid battery . and ton of other issues Stay away

We purchased an Acura MDX from this dealership in 2021. Less than two months after purchase the oil…read morelight went on. No visible oil leak but this car was clearly burning oil. Reached out to the dealership who was of zero help- it was our problem. We would never buy anything from this dealership again. Buyers beware.

I am sickened by the company and but John/Jon more importantly. Myself and husband reached out this…read morepast weekend about the Transit XLT 350 we were told they were closed. Monday we went to the lot in St.Paul and we were told the car was in great condition the tv in the vehicle would be great for our 10 children and John had just gotten a oil change and a CO2 sensor replaced which he kept saying was the full point inspection We took it on a test run and we thought everything was great we heard some rumbling while driving but didn't think to much of it. John asked my husband to fill out paperwork and we would have the car that day even dropped off to us we asked multtimes did he get an all point inspection done on it and he repeatedly said YES and followed up with the CO2 sensor was replaced and a oil change he even said while we were walking outrhe full point inspection proof was in the folder with the car fax in the car fax folder. That wasn't the truth it wasn't in the folder. Today Wednesday we go to bring the car to his recommended auto shop to get the full point inspection and before we left John asked if we were going to his recommended location(1 hr there and back) we told him no. We found a different auto shop. Once the full point inspection was done I as well as my husband was shocked and scared as well as disgusted. The shop the frame of the vehicle was so unsafe we honestly shouldn't even drive it back also the transmission was being held up by a wooden plank as well as multiple parts of the inside of vehicle under the hood had multiple Zip ties holding different parts together amongst many other big issues and at the end of the day it would cost about $30,000 to get this car fixed to deem it as up to par & the vehicle probably wouldn't last 6 months let alone a shorter time period. The shop did say please please get back to the car lot as soon as possible as this vehicle is very dangerous and we don't recommend you even driving it. We drove it back Of course John wasn't back but Ron I believe is his name called him and I spoke to John on the phone and I told him I was disgusted and so disturbed that he was going to allow not just myself and my husband but also our 10 kids get in this vehicle as well as he knew and was fully ready to take our $20,000 with no remorse and how could he when he has a child himself as well. He repeatedly said he just got an inspection (the co2 sensor and the oil change) and then when I told him I don't care about that he then changed his tune to I was lying and the shop I took the car too was lying and he wants proof so he can reach out well I hung up on him .Ron I believe is his name . He's sorry for any confusion and any inconvenience and they would never sale a bad car and this man named Nick looks over the cars and they bring all of there cars to Minneapolis for inspection and to please send proof cause they have no record of clue what I'm talking about I tried to send over the proof but my husband just wanted to get out of the vicinity of the car lot and the people so Ron gave me his card I told my husband lets go and ill send once we get in the car and also in the car ill be calling the attorney when Ron heard me say that he said " Ill pay you for your inconvenience and the money spent on the all point inspection ($110) and anything else we will make this right. I'll attach proof of the all point inspection. Did I mention we brought two of our kiddos with us both days our 1 yr old son and 5 yr old daughter. We unknowingly had our children in a vehicle that wasn't just unsafe for myself and husband but also our two children. Is $20,000 worth twelve lives? He wasted our time as well as his. Beware everyone please.!!!!!! Also no one has reached out to us no call email or text that alone shows they don't care. I'd like to add John asked if we were going to drive to his recommended shop for inspection because he clearly knew the car wouldn't make it a hr to the location and hr back to the dealership.

We bought our 2020 Ridgeline from K and I Auto in 2022, and we got an incredible deal on a great…read morevehicle. Ivan has been awesome, and we will for sure buy all our vehicles from K and I! Bob B.

Overview: Sales reps…read moreare very pushy. Customer service and follow-up is horrible. Prices are decent, not much selection. Explanation: I have to admit, I've had better experiences at Wal Mart. I was looking to get a nice black, but used Audi in the 10,000 price range. When I came across one on their website, I was very interested, and submitted an inquiry through their website, www.axtmanauto.com. I was called within 10 minutes from a sales representative, and he asked me some questions and asked if he could pre-qualify me for the purchase of the Audi. I gave him the go-ahead, and I was approved. I met with him later that day, and test drove the car and really liked it. I decided to go into the office and see what we could get set up for the trade-in value of my pickup. Over the phone, we talked about a higher price for the trade, but when he printed off the sales contract, he of course, lowered it a good $1,500. I looked it over and then I gave him a thank you. I wanted to talk it over with my wife, but didn't want to do it in front of him. When I talked about stepping out for a moment to talk it over with my wife, he got somewhat defensive and asked, "How come? Is it something you can't say in front of me?" I just wanted to talk it over with my wife because he offered a low trade-in amount. So I told him that I was expecting more for the trade-in amount. I was then able to negotiate a little higher trade-in value, but it wasn't much. I owed money on the truck yet, so he advised I take $75 more out on the loan, just in case there were any discrepancies and they would pay me back the leftover amount after they pay my current loan holder off. He automatically added in a third party auto warranty contract to the sale, and really pushed it hard and advised it, so I decided to go with it. I ended up purchasing the car with the warranty, and trading the truck in. After I got everything out of my truck and moved it all over to the car, we drove off. When we bought the car, it was a cloudy day and it had dust on it. We had the car washed the next day, and wow, the car was practically covered entirely in buff swirls. (It's black, so it shows up like a neon sign) Also, the driver's door was all sorts of dinged up. It's going to cost around 300-400 dollars to get it repaired. A couple days later, I realized I forgot a white gold ring in the ashtray of the truck I traded in. I called them, and the sales rep said he would contact the detailing shop to see if they found it, and he would call me back. He didn't call me back, so two days later, I called again. Got ahold of a different guy, and he said he would do the same thing. Still didn't get a response back... I called one more time, and they told me the guy that would know was on vacation, and they would leave him a note. The guy never called, so I pretty much gave up and ate the few hundred dollars on the cost of the ring. About a month later, I called asking where's my refund on the trade-in loan overpayment. (Since the loan was paid of for 3 weeks by then) The guy sounded a little flustered and transferred me to someone else. The person said he was the one who handled the books, and he was just cutting a check for me and it was on his desk. (Wow! What a coincidence...) I did end up getting my money back. A couple weeks later, I sent them an email to cancel my third party warranty because it had mediocre reviews, and I have a mechanic that does excellent work at a real good price. They didn't contact me for five days. So, I decided to call them. They said they would start the process and send out the paperwork. They didn't, and a few days later I called again. They said I needed to talk to the guy that sold the car, but he wasn't available. They told me they would leave him a message. A few days later, I called again. I finally got to speak to the sales person, and he of course, asked me why and tried to get me not to cancel it. I told him my email explained it all, and I would like to cancel it. After all of that, he said he was going to send me the paperwork for cancellation that day. About 2-3 days later, I get a phone call from one of the reps and he asked where I needed to have my cancellation form sent to. I told him, and it finally was sent out. So, that's my story. A very long one unfortunately. I would not recommend anyone to buy there, and I will personally never buy there again.

ABSOULETLY GREAT PLACE TO GO. Tracy and The Finacial…read moreservice man, is outstanding. First and for most, the day before I had previously sold my truck because University Auto Garunteed me a car STAY FAR AWAY FROM that place, they were absolute liars, and wasted my time, they only picked one finacial place to see if I could get financed, they also showed me a list of cars that I did not wanted. I called Axtman auto and Tracy spoke with me and told me wipe those tears away, and come in tomorrow morning we're going to get you a car. When I say they did their thang, they did a phenomenal job. The Transaction took like less then 2 hrs, I was treated like family as soon as I stepped foot in the door. I was able to get approved for a car, that was in my price range, and now I am able to rebuild my credit, even with a repo on my name. I absolutely loved the whole experience, and love my car even MORE. Bad credit, No Cedit , Repo ? THIS IS YOUR PLACE ! Thanks so much Tracy and the other salesman I forgot his name I feel so bad now, but you two are ROCKING ! Roseville ,Mn Location -Taylor W

Bought my car just shy of a year ago and had a great purchase experience. The sales rep was…read morefriendly, respectful and efficient. I did elect to add on a few of the extended warranties, which as luck would have it I actually got to use when my AC went out a few days ago. I called in to speak to someone and confirm if my warranty would cover it. The manager who took my call confirmed and was great, transferred me to the service department and Jeff was ALSO amazing. In the past I've felt like getting an appointment at the dealer is like pulling teeth, but they were happy to fit me in the next day. Appointment was smooth and efficient, I felt like they were more than happy to make a stressful situation as seamless as possible. I could not be more grateful! My only negative is that I had reached out multiple times a few months ago to inquire about upgrading my infotainment system. Several no-answers later and I did get an email from a woman who was not at all helpful, so I just gave up. I literally just want to give you my money, so I really shouldn't have to beg.

I usually never write reviews, but one of the managers, Jesse Howard, sent me an emotional/somewhat…read moredegrading text when I asked for a quote on a Mazda CX5. I would highly recommend avoiding this dealership. They claim they are a "single price dealership" so I went elsewhere and got more competitive pricing from sales people that are willing to negotiate. Here is what Jesse wrote to me: "There are many ways I could say why that would never be possible. Every person has their own version or feeling of what a good deal is. Yours is merely a feeling or an intangible that I will never be able to meet or accommodate. I would love to tell you that you're getting a great deal already, but that is something that you will have to decide on your own."

I purchased a 2021 Lincoln Nautilis brand new off the showroom floor. It currently has 39,800…read moremiles. Whenever I open the driver side door, there's a loud cracking sound, took it to Lincoln collision center in Lakeville and they gave me an estimate for $7500 to replace cracked door hinges that on a Ford escape is a manufacturing defect. Also, I've read a lot of other people complaining about the same problem because the door is too heavy for those cheap hinges they put on. This is horrible customer service, this is not even safe. They offered to pay half of the 7500. That is still insane. That is a manufacturing defect without a doubt, I already filed a complaint with the Better Business Bureau so we'll see what happens, probably nothing. I've had Lincoln's since 2002, Continental, the MKX and now the Nautilis and I'll never get another Lincoln ever again. This sucks. Lincoln should accept responsibility for their poor selection of metal to support such a heavy heavy door. I think they should classify it as manufacturing defect and pay for the whole damn thing. This vehicle is like new still.

I took my 2015 Ford Escape to AVF. They were great! Everyone was very friendly! I will definitely…read morego back there! Susie C

Repairs took way longer than they should have. Communication about the timeline was completely…read morelacking and unprofessional.

Their communication is terrible the project took five six days longer nothing was in writing they…read morenever finished and had anything programmed and blamed me for approving work they never had programmed on my computer. Also my 2019 GMC Sierra i had to replace the motor at $120,000 miles the transmission at 150,000 miles the upper control arm ball fell apart on the highway i would absolutely never buy a GM and I would absolutely never bring it to this dealership terrible experience they blamed me for everything ​​​​​​​​​​​​​​​​​