So, I did something stupid. I added oil to my car and then left off the cap and had been driving…read morearound L.A. for a couple of hours. What a hella mess. Anyways, went running in here for help with a new cap and oil and the guy that helped me was super nice and make sure I got the right cap for my Kia. I recommend.

On this rainy day in LA, Edwin Help me change my windshield wipers, I was struggling ,Thanks Edwin.read more

Seamless. Battery suddenly died ànd came here as soon as…read moreshop opened on à Saturday morning. Was in and out in under 20 minutes; they even installed the new battery for me ànd core exchanged the dying. Also; they gave me lots of options; emailed me my warrantee copy; and even cleaned the old terminals for me with a wire brush before installing the new. That's what I call great service! Couldn't be happier.

Came looking for Coolant for my car and found it at a good price. No complaints I'll be returning…read morefor any of my vehicle's needs.

Terrible customer service. Called on Saturday afternoon and the lady who picks up was unfriendly…read morefrom the start. She asked for my license plate number and after confirming it wasn't my VIN number that she needed, right when I was about to tell her, she says "give me a minute" and places me on hold for over several minutes. I assume maybe I was forgotten and she had something urgent to do but when I called back, I was put on hold the second someone picked up and without a word. Just left in a limbo. I recommend anyone needing parts to just go to AutoZone instead. They were friendly and helped me out ASAP.

I have been working on cars for nearly 20 years…read more I called the store on Thursday 01/29/26 to order brakes for my car, as mine had exploded catastrophically -- leaving me stranded in Los Angeles and reliant on my girlfriend to stay alive, as I live in the OC and she stays here in LA. When I called the store to order my brakes, I was informed that I was unable to order a part over the phone and must come into the store (without a car apparently). I have never had an issue in the entirety of my time as a customer with O'Reilly Auto Parts, in placing an order over the phone, and going to the store to pickup and pay for my parts. The store manager, Alex, decided it would be fun to play games with me when I called him, and told him his policy (which I have never heard of until that day, and has never been "enforced") didn't matter to me, and I found it inappropriate and discriminatory. After much back-and-forth, where Alex attempted to gaslight me over the phone in an effort to pretend I didn't order the assembly for this vehicle for the other side of the car a week prior the same way -- which I have receipts for and are also available in O'Reilly's POS database. He also thought it would be **funny** to lie to me and tell me that my parts would take two days to order and show up at the store, because they had to "come from Arizona." No worries, I was given a total and told to report to the store to pick my parts up at 10:30AM on Saturday morning (2/1/25), which I did, and not surprisingly, Alex hadn't ordered my parts on 1/29/25 -- for "some" reason. No worries, I let the associate have a piece of my mind and re-ordered the brakes AGAIN from the store, however I was informed it would only take 5 hours for the parts to reach me this time (as in they were not being shipped from Arizona as Alex claimed). When I showed up at the store for a 2nd time, at the suggested time for parts delivery (4:30PM) my parts were still not there, so I confronted Alex verbally about it: He told me that the part I (thought) ordered on Saturday, would be on the same delivery truck as the part I had supppsedly ordered on Saturday -- when I called the O'Reilly on E Lincoln Ave in the OC, and ordered the part for a third time -- I was told by that store manager that parts were coming from Stockton -- not Arizona. Alex also told me that the caliper core was unacceptable, despited being presented a factory brake piston part stamped with the Audi badge, Germany, and Lukas in addition to having a piston -- when I took this core to AutoZone they accepted it without incident or comment. Alex it seems, was just trying to take from my pocket, he took zero time to examine the core. I believe he is incompetent and has never worked on cars in his life. This is hands down the worst and most unprofessional customer service I have ever experienced after being a customer for over a decade. Additionally, this has personally affected my life and relationships, as Alex has wasted time that was not mine to waste. I expect immediate remediation, and I warn anyone with sense not to do business with this O'Reilly.

I would NEVER go anywhere else for parts than Certified Undercar Parts. After a nightmare at…read moreAutozone, a friend told me to go to this automotive parts warehouse. What a pleasure to deal with employees who are knowledgeable, caring and kind. The prices are second to none. Located on Las Palmas, it is easy to get to. I am grateful to my friend for recommending this awesome parts warehouse to me.

These guys are legit, fast, and great price. Highly recommend anyone looking for car partsread more

Wonderful staff! Mia is a very good employee. Manager is also very polite and knowledgeable. I…read morewould go back to San Fernando store in the future.

This was the first time I had to change my windshield wipers on my newer car (I have previously…read morelearned from someone at this same location how to change them on my old car) and Kevin was super helpful to show me! The only negative when I came back in after trying myself to ask for help an employee said, "you don't know how to do it?" No that's why I'm asking for help...but besides that I always appreciate this location!

Leon's helped me get hard find parts quicker and cheaper than the big-name competitors.read more

Great customer service. I needed the holes on my tv mount bigger to fit the new concrete screws I…read morewas using. He didn't even charge me and was very nice about helping me.

Let me start this review by saying I don't know anything about cars. I just roll around LA in my…read morelittle car hoping I don't die, and hoping all those little rumbly sounds are "normal." Because of this, I have a tendency to freak out and get ripped off whenever something seems "abnormal." So my friend and I were driving around town one day when he informed me that the weird sound emanating from my car every time I stopped was a sign that my brake pads were old. He tried to explain what they do and blah blah blah, but honestly, those things just go in one ear and out the other with me. He's a pretty handy guy so he offered to help me install new brake pads, but wth are brake pads?? I poked around a bit and found this little shop. I like to try to support independent businesses as much as I can, and my efforts paid off here. The owner was very nice and friendly and helped me get the right brake pads for my car. I am always wary of getting ripped off with these things, since I feel like people are always out to rip me off the minute they realize I know nothing about cars, but my friend told me I actually got a really good deal on them. I'd highly recommend this shop if you need anything for your car. They have a little parking lot in the mechanic's garage right next door, AND it's super close to a Roscoe's so you can satisfy your chicken and waffle cravings AND auto parts needs in one trip!

So to save $ (I have a very long commute) I decided to have the bf change my car oil. He had one…read morerequest however - that I buy the oil and filter. Okay, how hard can this be? Turns out, just a little bit hard. First local shop I visited had a creepy old guy behind the counter who suggested I buy some kind of synthetic and high performance filter, funnels, pans, etc. for a total of 55 dollars! For that kind of coin, I might as well hire my own personal mechanic. Exasperated, I called my grease monkey friend who recommended World Car Parts in West LA. Tony was super friendly and chill, explained I didn't need synthetic oil for my car AND gave me a very reasonable price for both oil and filter. Fantastic! Will be back!

I've gone to the La Brea location in Hollywood several times and I've always had great service…read more Recently I had brakes done and an oil change. There's no waiting time and it's very affordable. The staff is knowledgeable and helpful. I won't go to another location. 5 stars easy.

I had several things done to my 2015 Murano. It was willed…read moreto me by a friend and so I wanted to get it up and running properly. Muhammad, attended me and talked me through everything. I services - oil change, brakes, etc., I requested were super specific as I am going to be doing some driving in the next few months and want to make sure my travels are uninterrupted. The cost was high. I expected it to be. I had a lot done. So far so good.