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    Trico Long Distance Movers

    4.5 (137 reviews)
    Open 7:00 am - 6:00 pm

    Services - Trico Long Distance Movers

    Out-of-state moving

    Drive-away vehicle shipping

    Enclosed vehicle shipping

    Trico Long Distance Movers Photos

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    Reviews With Photos

    Floor lamp destroyed

    Most of the items packed by Trico have been damaged or completely destroyed during shipping. * a $300 glass tank that we warned them was HEAVY. Completely smashed. * a floor lamp completely destroyed * a $2500 TV was scratched and dropped on the door step of our new home (in front of us) which resulted in dead pixels all over the edges * $200 file cabinet dented * $200 stainless steel trash can dented and scratched * vintage chair foot smashed against the entrance and broken. (Sigh) * several boxes were punctured through and the items inside were damaged. My PC case is now bent because so much pressure was applied. Mugs and glasses broken.... * they will disassemble everything that they can to stuff your items as compactly as they can. They did this to our stand up desks and a result they broke the leg of mine. It no longer lifts... the frame itself is $460... Just so you know, they come to your place, pack your stuff in a truck, unload the truck into a warehouse, load your stuff in another truck and then move your stuff. So although it looks like they took care of our furniture in front of us, they likely don't give a fuck during this unloading and reloading. And once you've paid, don't even bother We filed a claim and we got 400$ back out of 8k. The company does not care. I bet it subcontracts the shit out of their team, probably doesn't pay them shit, doesn't offer benefits and pressure them to go fast. The only thing that went well was the cars shipping. Enjoy the pictures

    Did not provide with an estimate over email. Instead, estimate is hosted on a web page (perhaps to avoid a paper trail?)
    Jeremy S.

    Another Update to my review: In the day since posting my review, "Trico" has somehow adopted the DOT number for Kerb, while Kerb Inc (a 3rd name) has somehow adopted an entirely different number. Apparently, Trico has a history of recycling a variety of DOT license numbers, with their business name and location changing on regular basis (which allow them to continue operating despite regular license revocations by US authorities) revoking their license on a monthly . See link to forum discussion where customers reference Trico's changing DOT license in 2016 and 2017. http://www.movingscam.com/forum/viewtopic.php?t=25444 I implore Yelp to remove this company from their website ASAP. Yelp removed my initial review (pasted below) falsely claiming it wasn't based on first-hand experience. As proof that this WAS based on my personal experience, I've added photos of the estimate I was provided by Trico after one of their estimators performed in-person appraisal of my apartment. This estimate was "binding" and requires upfront payment 24 hours before the move date- based on my own personal experience moving from NY to LA (where a highly rated Mover on Yelp loaded my stuff onto a truck and extorted me for additional money beyond my guaranteed price), these are both red flags of a long distance moving scam: https://en.wikipedia.org/wiki/Moving_scam BEWARE. The DOT number Trico lists on Yelp AND on their website belong to an entirely moving different company called Kerb: https://ai.fmcsa.dot.gov/hhg/SearchResults.asp?CNS=1&CN=&search=1&DOT=2552260&MC=&Submit=Search 95% of the reviews are fake, and it turns out Yelp's "license verification" process is complete B.S. This 1-star review is also for Yelp, where it's downright dangerous to anyone expecting to find a highly-righted + trustworthy move company After hours of researching, I decided it's impossible to a find long distance moving company with a decent rating that's not filled with fake reviews & stamped with Yelp's deceptive seals-of-approval (which they sell to anyone as "ads"). Shameful stuff

    Kalyn W.

    Update: We reached a settlement. DO NOT BOOK WITH THIS MOVING COMPANY! That's the crux of this review. This company made my cross-country move to Atlanta a nightmare. In short, the movers arrived late, appeared hungover, attempted to scam me out of my belongings, and broke/damaged many of them. Trico seems to think that if even the PIECES of your items arrive, you shouldn't receive an appropriate refund. The entire experience was unsettling and hurtful considering how serious this move was due to the pandemic. Avoid at all costs. When I booked in August for the early October move, I gave a temp address and told Brian, the reservation agent, I'd update once I signed my lease. I gave the correct address in early September via email and phone. Brian quoted me nearly $10K for a household and car move, completing a phone and virtual inventory assessment. We both agreed that my apartment was organized and tidy, so the move should have been easy. I included packing services so I could focus on starting my virtual onboarding at my new job rather than trying to pack myself. I reiterated multiple times that I needed the move to start as early in the day as possible since my train to Atlanta left that night. Instead, the movers showed up around 11:30 am, piddled around until they officially started at 12:30 pm, took a lunch at 2:30 pm, returned around 4 pm, and continued haphazard, slow, and reckless packing until after 9 pm when I finally had to leave to avoid missing my train. They were still there when I left. In all, I think the entire job took them over 10 hours. I found out later that they left a huge scratch on my apartment door in retaliation. I have relocated multiple times - sometimes packing myself and sometimes having movers pack. This was the longest and most trifling experience of them all. My packing and moving has never taken longer than six hours. They tossed glass artisanal spice bottles on top of one another and found then used my (packed) bed blanket as cushion. Now both are ruined (see pictures). They wrapped my large flat screen in a blanket and put pictures in TV boxes with mirrors, TVs, and other artwork. None of it was secured or cushion-wrapped. My mattress arrived smelling like mildew and had brown stains on it. One of my TV bases was cracked. My large buffet had scratches and a damaged leg. One of my bookcases was broken. An end table was irreparably bent. Clothes were stuffed in boxes with no wrapping to prevent water damage. I still can't find my bedroom lamps; at least one of the living room lamps is inoperable because of missing pieces. Electronics were thrown in with delicate items. Dishware was poorly packed and thrown together, most of which ended up broken. None of the furniture was wrapped properly, so everything had a horrible smell, which took weeks to clear out. They purposely left certain items out in an attempt to take them and would have succeeded if my friend and I hadn't lingered around to literally watch them box and tag every item. The most insulting part is that I found my mother's picture urn tossed around like trash on top of other items. I was and still am completely disgusted. I notified Brian and others on the team of my issues the same day, as the movers were moving my belongings, including pictures to prove they were still packing at nearly 9 pm. I explicitly told Kat that, at a minimum, I wanted to be reimbursed for the packing costs, which were over $1,600. She said my request was noted but she couldn't give a final offer until after my belongings arrived. It took weeks for my things to come. I spent the entire time anxious and scared not knowing would need to be replaced but certain that a lot had gone wrong. I realized Brian never updated my address the day my car arrived. I had to ride-share to a random location because the delivery person was too lazy to pay attention to my actual address and locate the ample parking. The day my belongings arrived, I missed two work meetings because they didn't have the right address either. I kept going downstairs to meet and open the door for them, but they weren't there. I realized all the damage once they began bringing items in. I immediately contacted Kat again to discuss a settlement. I was told to completely unpack before making an agreement. When I contacted Kat again and completed the official form, I requested a $4,000 reimbursement for the damage. I was offered $250 and told that by law I should only be offered $150 because I didn't book the extra insurance which would have been an additional $1,000. I explained that the entire problem was that the movers did a horrible job, which I notified Brian about in real time. It had nothing to do with transport issues. Kat then offered me $500; I declined. The most recent offer was $750. I declined again. I'm now submitting my review and a complaint with the BBB.

    After
    Monica S.

    We are beyond thrilled with the service of Trico, their team coast to coast was outstanding!!! We did a move from LA to NY since we got a new apt still have primary places in LA. They were so accommodating picking up at 2 locations in LA (BH and Venice) and then transporting across the country to NYC. Not too familiar at the time when I was getting quotes on how it works, you get a window of time on when your items should arrive in the city you are shipping too which was within the time for about a week we would be in NYC then head out on vacation. We really wanted to be here when our stuff was delivered and Trico was trying to accommodate us but let us know our time frame would be cutting it close. We got the call our stuff was in NY couldn't be delivered until the day after we would already be gone. It was okay, we had family that could accept on our behalf. Well a few days later we got a call saying they could deliver that Wednesday which we would be there. That's what I call awesome service. The drivers at the local LA branch did a great job picking and wrapping up our furniture in LA and the delivery team in NY did a fantastic job dropping off and helping us place the furniture according to our apt layout. Thank you loads Trico!!!!!

    On a rainy day, they even laid out a "blue carpet" to make sure they did not get mud anywhere. Really impressed!
    Liza K.

    Thus far, great service. I will update after I receive my stuff in a few weeks. I was moving long distance from LA to the DC area in March. After reading some horrifying reviews of other companies that stole your stuff, lost your stuff, arrived late or were rude, Trico had the best reviews here and on other websites listing good long distance movers in LA. I'm so glad I listened to reviews. Price: They were fairly priced (about $4.5k to move across the country, pack myself, no car). Quotes: From the beginning, they were really polite and helpful. I reached out for a quote, and they asked me to list all my items. I asked them to appraise my things in my home, which they scheduled for just a few days later. That guaranteed the price so they couldn't change it. They honored my price, even though I had a few more boxes than expected (because I ended up not taking a large, heavy item). Pickup: The pickup was great! Four men called me an hour before coming and showed up on time. It rarely rains in LA, but these movers were prepared for my move on a rainy day. They laid out blue carpets to avoid tracking mud into my house. They pointed out every item that was broken (before they got there) and photographed them so there wouldn't be confusion on the back end. Everything was labeled and cataloged. I knew exactly how many items they took. Scheduling the pickup: I requested a Wednesday morning, and they said they'd try, but that they'd call me the day before with a time window. Sadly, their availability was now Wednesday afternoon, so I had to reschedule some things at work, since they require that someone be on site for the whole pickup (which makes sense from a liability standpoint). It wasn't the end of the world, but I wish that they'd just said that it would be Wednesday (and that I'd find out a time window the day before, not that they'd try to get me a morning). Followup Call: They called me to see how service was and were really nice to find out about all the details of the move. This made me feel like they actually care about what customers think (and improving the experience). Five stars just for this part! Storage Fee: Storage is free at the pickup site. When I asked them if they could move my things across the country before I had an exact address and store there, they made the exception to do that at no extra charge since there was extra space in another shipment going to DC. They normally charge $600 to move to the new destination and then store there. That was so nice of them! Review to be continued when I get my stuff!

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    Sergio, we sincerely appreciate your review!

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    Thanks for the kind words, Tyler!

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    Page 1 of 4

    Ask the Community - Trico Long Distance Movers

    Review Highlights - Trico Long Distance Movers

    We ended up not needing long distance move and Jake transferred me to an associate who is going to help us move locally.

    Mentioned in 7 reviews

    Read more highlights

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