I had a pretty bad experience with Pacific West Property Management as a tenant. You can read about…read moremy experience here: http://maps.google.com/maps/place?cid=11169003957919107383&q=Pacific+West+Property+Management&hl=en&sll=38.253304,-122.068224&sspn=0.053711,0.146503&ie=UTF8&z=14 You can also read about others experience here: http://www.yellowpages.com/fairfield-ca/mip/pacific-west-realty-property-management-21976294 I also want to note, that after posting my feedback on Google, they emailed me, and threatened me with legal recourse, and blackmailed me with the monies that are owed to me. I still haven't received money they owe me and have kept a record of all the voice-mail, and emails they've sent to me (including ones where they promise that I'll "hear from their lawyers about my internet based feedback).

I am extremely disappointed with how this gymnastics facility handled my daughter's injury…read more My 6-year-old daughter injured her neck during a forward roll in the morning. Despite the injury involving her neck, no one contacted us to inform us that an incident had occurred. We only learned about it at pickup around 3:30 PM, when we noticed her neck was significantly swollen and she was in pain. We then took her to the ER, where doctors spent over 7 hours evaluating her to rule out a spinal injury. We did not get home until 3:00 AM. Thankfully, it was not a more serious injury, but the situation could have been much worse. The following day, I met with the facility to understand why we were never notified. The explanations I received were concerning. The front desk staff could not provide a clear account of what happened because different instructors worked the morning and afternoon shifts. It appeared there was little communication or proper handoff between staff members. I was surprised by how disorganized the operation seemed. I was told that staff did not re-evaluate my daughter's condition in the afternoon because she said she was "fine." She is only 6 years old. Children are not always able to accurately assess or communicate the severity of an injury, especially a neck injury. It is the responsibility of trained staff to monitor the situation and notify parents when an injury occurs. When the owner, Danielle, later joined the conversation, she stated that her staff "did exactly what they were supposed to do" and that this had been their protocol for 15 years. She also said they would pay closer attention to my daughter next time. Unfortunately, that completely misses the point. This is not just about my daughter--it is about the safety of every child in their care. Any neck injury should be treated seriously, and parents should be informed immediately. What disappointed me most was not only the lack of communication, but also the lack of accountability. Rather than acknowledging that improvements could be made, management defended a process that failed to notify parents of a potentially serious injury. As a parent, I can no longer trust this facility with my child's safety. I would strongly encourage other parents to carefully consider whether this is the level of communication and care they expect when leaving their children in someone else's supervision.

We had an amazing experience with Pacific West Gymnastics in Union City! As a parent of a…read more10-year-old beginner, I was unsure which class would be the best fit for my daughter. GG went above and beyond to help us through the enrollment process and took the time to understand my daughter's age, experience level, and goals before recommending the perfect class. GG was incredibly patient, knowledgeable, and welcoming, making what could have been an overwhelming process feel easy and stress-free. She truly is a blessing! Her kindness, professionalism, and genuine care for families made such a positive impression on us from the very beginning. My daughter is excited to start her gymnastics journey, and I feel confident that she's in the right place. Thank you, GG, for your outstanding customer service and for making us feel so welcomed. I highly recommend Pacific West Gymnastics to any family looking for a supportive, professional, and caring gymnastics program!

This company was the preferred for a Costco dishwasher install…read more Only disappointment was we were to receive a text and email the night before installation. That did occur. Next morning in anticipation of delivery and preparation had to call Costco. The agent gave us the same information we had received. Shortly received phone call from technician. Arrived within timeframe. Technician was friendly. Quickly removed old appliance. Then installed new. In less than an hour.

I had Carlos from Pacific West come out and install my dishwasher purchased from Costco, today…read more Not only was he very polite and communicative with his delivery & installation timing, but installed my dishwasher within a timely manner that allowed me to get back to work in time. Absolutely recommend. Good job, Carlos!

My son lives going to Pacific West gymnastics. He had so much fun tumbling and playing with his…read morefriends and teachers there

This review is for our instructor Sharlize! She was sooo amazing with my daughter. My daughter was…read morein a smaller class ages 4.5-5.5 with only 2 other students and one being on the spectrum. I applaud Sharlize for being so attentive, patient and kind. This was my daughter's first experience with gymnastics and Sharlize was just so good with her. Pacific West is lucky to have her!

Terrible service, non-existent customer service, installers have no respect for the house.read more

I did not coordinate with Pacific West directly, this review is for our experience with them as…read morebeing the 3rd party hired by Costco to arrange delivery and installation of a dishwasher purchased on Costco.com. I received a voice message from Pacific West the day before our scheduled delivery notifying us of the delivery window, which was expected. I received a call from the delivery person / installer the day of and he left a message that he would arrive in 10-15 minutes, which was helpful. According to Costco's website there are typically separate delivery and installation appointments, but when the Pacific West employee, Sean / Shawn (sp?), arrived he said he was taking care of both (he also acknowledged it's usually separate appointments when I asked). He was professional, friendly, knowledgeable, and completed installation in a timely manner. He installed about one week ago and our new dishwasher is running great, no issues. I'm happy that the positive reviews I read about Pacific West before we received our delivery ended up ringing true for us as well, especially since many reviews on Costco's site contained negative experiences with 3rd party delivery companies for the item we ordered. Smooth and positive experience!

I hand an excellent experience with pacific west concrete. From the very beginning their team was…read moreprofessional, responsive, and easy to work with. They clearly explained the process, gave me a fair estimate , and delivered exactly what they promised and more. The crew show up on time work efficiently , and paid close attention to detail. The finished concrete work looks outstanding-smooth, level, and build to last. They kept the site clean. high quality work, I'll definitely be calling them again for future projects!

Excellent crew and very professional. They removed a rather large tree that wasn't very symmetrical…read morefrom our front yard. Did a great job removing the tree and cleaned up the site perfectly and at very competitive prices. Highly recommend them!

On-time. Great customer service. Fixed my issue and gave great service recommendations.read more

When my Ac stopped blowing cool air at the start of the summer, I found this company and Justin…read morequickly diagnosed the problem with my air conditioner, replaced the faulty voltage stabilizer, and recharged the system with new coolant. The AC is now blowing cold again and working great. Justin was very professional, explained everything clearly, and completed the work efficiently. I really appreciated his honesty and the quality of the service. I had a great experience with this company and would definitely recommend them. Thanks again for getting our home cool and comfortable again !