I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

VIRTUAL SERVICE! Sean was able to assist me via video chat…read moreto solve my problem with my hot water heater. Huge value! This is such a great option for me because I was able to learn how my hot water heater works. He didn't have to drive all the way to my house. Such a great way to get a quick service answer or a quote. Not enough contractors offer this service! Thank you Sean you're customer service is outstanding! It was an absolute pleasure to work with you and I highly recommend your plumbing service. -Louis Lee

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

Quick response from Cameron after discussing problem with garbage disposal on Friday. Okayed…read moreestimate and work order. Jack and Eric arrived on time Monday. Disposal was installed, Jack realized faucet was leaking. I agreed to estimate to replace it . Had early morning follow up on Tuesday took less than an hour. Jack took a look at a concern I had with my hose bib, all was ok. Jacks' dedication to a job well done and his customer service is outstanding. Sutherland replaced a water heater for me, so I knew they were perfect for this job! Satisfied Customer

We hired Orest at OrCo Construction to clean up a bunch of projects the previous owners left behind…read more-- exposed wiring, an old alarm system, speaker wires everywhere, a doggy door removal, and exterior repairs. From start to finish they were fantastic. Orest came out for a free estimate, gave us a clear plan and a fair, firm price, and stuck to it. The work was fast but incredibly high quality -- they matched our wall texture and blended the paint so well you genuinely can't tell where the openings used to be, and the siding repairs look seamless. They even went above and beyond, tackling an extra spot we hadn't asked about. Great communication throughout, and genuinely friendly, kind people who take pride in their work. We could not be happier with how everything turned out, and we'll absolutely be hiring OrCo again for our next round of home projects! Highly recommend!

I love everything about OrCo Construction. The business is managed by Orest, and he is supported by…read morehis brothers. They each seem to have their own areas of specialization; Orest is amazing with logistics, one of his brothers is remarkable with tile, and the other brother seems to be a dependable and friendly jack of all trades! I've hired OrCo for two projects, tiling my sunporch as well as my kitchen and dining room. The sunporch was quick and painless, and their master tiler whipped it out in a day. The kitchen was a bit more of a challenge given the age of my home, unlevel surfaces, and surprise layers of linoleum lurking below what we thought was the bottom layer of flooring. The OrCo brothers were consumate professionals despite these challenges, and by some miracle they were still able to finish the job on time. Honestly, I still don't know how they did it! I love my floors! It's been several weeks since they finished the work, and every morning when I step into my kitchen I look upon the results with joy. I don't know why I didn't contact OrCo sooner! The floor is level, the grout is holding up, and the floors sparkle when I walk in the room. I sourced OrCo in the Projects section of Yelp, and their bid was one of the first responses I received when I published my request for proposal. What I love about the Yelp Projects Workspace is that approved vendors come with a $2500 guarantee from Yelp. That means if the project goes south, or I'm not pleased with the work, Yelp has me covered! OrCo came in with the second lowest bid, and I confidently booked the work based on their positive reviews and the Yelp guarantee. I am looking forward to hiring OrCo again. I don't have a lot of experience tackling big home projects like this, so next time I would like to have more options when it comes to finishing touches like the trim and thresholds for the doorways. I probably would have picked something different than what they provided... but that's on me. Thanks for all your hard work, OrCo! I'm very happy with the finished product.

Toilet and tub were clogged. Chris did a great job, very professional. Would recommend him anytime…read more Response to our call was quick. Saved our day,Sunday afternoon, for sure. Well worth the call.

They came out same day and had the main drain in our old house working great in no time! I thought…read morethe price charged was very reasonable for the service. Would definitely recommend them to others.

PM2 is a solid business that I highly recommend. We needed a hot water heater replaced. Called and…read moreleft a message, and Nick got back to me in a matter of minutes. Was able to come out the next day to do the replacement. Was in and out in a few hours and left the place cleaner than it was. Thanks Nick! Was great meeting and talking with you. Highly Recommended!

Great communicator, fit me in quickly and did an excellent job. Zero hassle, and suggested another…read morecontact to complete another job for me.

First, I'm super embarrassed about how long it has taken me to write this - literally months…read morelater!! I'd reached out to Stan the Hot Water Man after seeing a recommendation on Nextdoor. Someone got back to me right away, and scheduling was a fast. I originally called them out to service my water heater and potentially upgrade the heating elements. They were incredibly quick with the service, but what really blew me away was their honesty. Instead of just replacing the elements and charging me for it, they let me know they were completely fine and just needed a quick temperature adjustment. I was able to return the parts I had already purchased for a refund. They also noted that while my unit is in great shape right now, it is getting a bit older. They took the time to educate me on what to keep an eye on and walked me through my best options for a future replacement when the time comes. Amazing service, fair pricing, and incredibly helpful professionals. I'll definitely use them again in the future.

After 28 years we decided to be proactive and replace the old Bradford White 40 gallon gas water…read moreheater. Matt got my water heater replaced within a week with the updated Bradford White model. He did an amazing job, and the price couldn't be beat.

Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more