To begin, I used Precision Water Heater on two (2) separate occasions. The first time I contacted…read morethem because my hot water was not working. They arrived on time, assessed the situation, then provided a solution which resulted in replacing the tank. The quote I received was reasonable so I agreed to the terms and conditions to move forward with the services. The tech cleaned and removed all trash and materials after installing the new heater. A couple months later I had a service issue which resulted in a warranty item needing to be replaced. Precision came out right away and performed the required services. I'm truly grateful for these guys and I would highly recommend to anyone looking for quality service from their professional staff. Thank you Precision!

The water heater went out in our Portland, OR house, which is a big problem for the tenants living…read morethere. The house has a Direct Vent type of water heater, and those units are hard to find. After getting an extremely high estimate from a major national firm, with restrictive install dates (this kind of thing can't wait), I called Precision Water Heater and immediately connected with Paul. He provided a complete quote, on the spot by just looking at pictures, and located the right unit and installed it the very next morning. All work was completed within his originally quoted budget (a much better price than the others). In addition, he sealed the exterior wall outlet hole with special sealant that he purchased, and didn't charge me. I couldn't ask for a better experience or better contractor. I will use Precision for my future needs, and highly recommend them. bruce (california)

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

Great experience with Sutherland. The guys came out and fixed a messed up tub drain in a few hours…read more They were down to earth and explained everything that needed to be done. They even gave me a few tips on another problem I was having. Definitely appreciate the small things like that. One thing to note is they don't do drywall so you might have to find another contractor or do that yourself. I don't mind if it saves me some money. Lastly, the price was competitive compared to other quotes I got. I'd recommend them to anyone. Honest company that does good work.

Sutherland is a highly professional family business, and they went out of the way to solve my…read moreproblem. The water suddenly stopped running in my house - well, not exactly, it would run for a few seconds and then stop. I asked my neighbors and their water was all running fine. Portland Water Bureau said it wasn't their problem. So I called Sutherland Plumbing randomly, and we did some trouble shooting over the phone. It looked like it may be a VERY expensive issue in the pipe between the house and the street. Ti Sutherland found a time to come by, since this was kind of an emergency since we couldn't shower, and he found the problem in just a couple of minutes. Turned out it was only the HOT water that was being stopped, and it was a janky flood prevention device that had been installed with the water heater. The batteries died and it shut off the flow. Replaced the batteries, and boom! We're all fixed. Ti actually got a big kick out of the whole process. Solving problems is his bag. Highly recommend.

I contacted OrCo to address a leaky kitchen sink and dishwasher via the Yelp app. Orest responded…read morequickly and gave me a quote. Within two days, my kitchen is no longer leaking, and the price was excellent. Orest was a pleasure to work with and I will be contacting him for future household repair needs. Highly recommend!

Orest was polite, punctual and explained everything that was included in the service…read more His partner and him repaired the back railing and post on our deck. He even painted the entire top railing to keep it looking cohesive even though the repair was on just a portion. Above and beyond. I will call Orest to help me again with other jobs that I may have and I would recommend him to anyone who'd ask! Thanks again!!

Chris was the best plumber we have ever had. He had everything he needed already on his truck. We…read moredidn't have to wait after the initial inspection for him to go get supplies or anything. He was ready and well organized. When you are already in a stressful situation, having someone show up prepared and ready to help relieves so much stress. He was also very kind and funny. He put our minds at ease with his expertise. And kept a lighthearted conversation with us so we felt more comfortable. Hands down, the best guy for any job. ​

This was the second time we used Mr. Rooter and Blair Leonard was professional, friendly, and…read morethorough. Thank you very much!

Great communicator, fit me in quickly and did an excellent job. Zero hassle, and suggested another…read morecontact to complete another job for me.

I received 4 quotes on a re-pipe project for my home. Nick was honest, didn't push any sales…read moretactics and was reliable. His communication was spot on and finished the entire job faster than he thought as he got help from one more guy on the second day. I highly recommend PM2 Plumbing for any plumbing project.

My water heater died yesterday, at that magical age of 21. One call, replaced today, the terrific…read moreservice tech Johnny was in and out, with the unit R&R, in 1 hour 6 minutes. Highly recommend them, for fair price and excellent customer service.

Outstanding service, highly recommend this company…read more Details: We own and live in a duplex. This is the company we hired to install both water heaters (one in 2013 [gas], the other in 2019 [electric]), replacing the ones we inherited when we bought the house in 2003. We were impressed with their work on the replacements, and were again impressed with the work that happened this week. There was nothing wrong with either heater, but it had been a while since the gas heater in particular had been checked; we scheduled a service call, fully expecting to be told that the heater might need replacing due to its age. Jesse did an excellent, thorough job. He had to replace the anode rod which was full of minerals, but that was it. He did not tell us it was time to replace the heater, and in fact told us the heater was probably good for another 7 years and we could wait 5 years to get it checked again. He went above and beyond in making sure everything was working as it should (we have a hydronic furnace). We will continue to call this company for our water heater needs.

Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

There is nothing better than a long hot shower when you e been without hot water for 8 days…read more Icon came out the same day I called to assess the situation. Barry showed me the parts Rheem needed to send me to fix the water heater. Parts showed Tuesday around 11. I texted Barry and he happened to just finish up another job and was available. How amazingly lucky was that??? Awesome Water heater fixed. Hot shower was amazing. Customer Service was superb. Hope I don't need these guys again, but if I do, I'll call Icon every time. Thanks Barry!!!

I have used Icon several times. Basically a team of Owner…read moreTravis and Long time professional plumber Barry. What a great team, fast, honest reliable whatever they say is straight and right. Thank you ICON.