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    Triple Crown Restoration - Ann Arbor

    5.0 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    Services - Triple Crown Restoration - Ann Arbor

    Gutter installation

    Gutter replacement

    Roof inspection

    5 More Services

    New roof installation

    Roof replacement

    Siding installation

    Siding repair

    Siding replacement

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    Hanson's Windows & Siding

    Hanson's Windows & Siding

    1.0
    (1 review)

    So about 9 years ago we had hansons install a new roof and gutters and paid over 16k. Even had a…read morelifetime warranty. We'll in August there was water leaking through the drywall in my garage. I called several companies and the recommended that I contact the original installer. Apparently the way the gutters downspouts were done and the flashing was incorrect and had been leaking for years damaging the structure under the drywall. Hansons sent a guynout who agreed that the gutters were installed incorrectly and that flashing wasn't installed as needed. He fixed the roof and gutters. However he said someone would call about repairing the structure. When I took down the drywall the structure was completely wet and rotted and ants were living in it. I remember telling the supervisor that that side of the roof inwas concerned with just because it was narrow. He assured me there would never be another problem. So it's been over a month and no one has called me about the structure. As you can see in the picture there will have to be structural repair. I have a lifetime warranty on the work done but not surenhow that helps at this point. Will try again to get a response from Hansons. Check out the pics! Well they actually called back. The manager who called wouldnt provide her name which I knew was not a good sign. She stated that I waited too long to file a claim against the warranty. I informed her that I couldnt see the damage and as soon as I saw water coming through the drywall that I took it down and saw this mess. She said that didnt matter and that their "Lifetime Warranty" didnt apply. She said that even if it was their fault due to bad workmanship I still needed to call my insurance company for any internal damage. We went back and forth with her talking over me constantly. So lesson learned is dont trust their LIFETIME WARRANTY it is not worth the paper it is written on. I now will file a complaint with the BBB and the State Attorney General. Watch out for Hansons slick ads!

    Triple Crown Restoration - Ann Arbor - roofing - Updated July 2026

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