Great service from the lock up person to the washing. However, it is expensive because of course it…read moreis a convenience to you.

I used this service for my mother's laundry, and won't be using it again. I don't write reviews on…read moreYelp, but the handling was not great. I don't mind the price of $90 for pickup/drop off laundry, but the constant texting back and forth, the handling, and basic customer service was really unprofessional. I acknowledge that the confirmation email went to the wrong address, but it should not have taken over two weeks to get my mother's laundry back. When finding out what went wrong, the whole transaction wasn't handled professionally. After two weeks, my mom's laundry was dropped off in front of her apartment door. No phone call, no attempt to reach her or me. At least they took a picture and texted it to me proving delivery. Thankfully, no one took it. When things go wrong in business, you bend over backwards to fix it. I didn't see this happening, just excuses and no solution. I realize that mistakes happen. But the frequent texting, delay in delivery, making excuses, a week delay in payment (you should let customers know about different/faster payment options than PayPal), then dropping them off outside a front door without communication is unacceptable.

Grew up in DTLA/South Central Area my whole life and always come to this laundromat. Nice staff,…read morethey assist you if you need assistance, and they're always cleaning and maintaining a clean business! They always have a supply closet full of things like laundry detergent and etc, also have food and drinks vending machine and also have another laundry supplies vending machine. Never used there dry cleaning and folding services but they also provide that here as well.

Terrible wash machines they old and some of them don't work and not even spare soap…read more And your clothes came out bad Don't come here save your money Look up for better laundrymats at San Pedro and 27th st There is better

I had a great experience at King Laundry's "wash and fold services" and will definitely be…read morereturning. From start to finish, the service was professional, attentive, and done with care. What really stood out to me was how committed they were to making sure I was happy with the results. They took their time, paid attention to detail, and made sure everything was handled properly before I left. My laundry came back fresh, clean, and well cared for, and the customer service made the experience even better. It's rare to find a place that takes pride in their work and values the customer experience this much. I've officially found my new go-to laundry spot and highly recommend them to anyone looking for quality service and peace of mind.

I chose King Laundry because the reviews were good and when I called to ask a question the person…read morewho answered the phone was professional and friendly. Staff were very helpful and the machines were clean. Staff were constantly cleaning the whole time I was there. Not much in the area to see or do so I just waited inside the laundromat. The main issue was customers hogging the carts and a few rude people. Some customers do use the same carts to bring in their dirty laundry and then those same carts are used to take clean laundry out of the machine (this is not the fault of the staff). I paid with my credit card. You tap the machine to start it and they authorize $17. On my credit card bill I was only charged $9 for the cost of doing my laundry and they never actually charged the $17. They do have a sign explaining this. They sell laundry detergent and other laundry products in the vending machine at very reasonable cost. I've used lots of laundromats in my life and this one was clean and the machines were modern and they have various sizes of washing machines including really large ones. The issues at laundromats are normally with customers and there is only so much management and staff can do. I'd return here.

This has been my go to dry cleaning place for a while, but I recently needed a pair of pants…read morealtered on a pretty tight timeline, and they were so helpful. Great service, incredibly nice people, highly recommend!

Great quality. Thank you! I did dry cleaning and tailor…read moreservice and they were good. I will visit this place again.

I had a great experience with Pick n Drop. I used them for big blankets and comforters that were…read moretoo bulky for my machines. They also dry cleaned a down comforter. It was super easy to schedule a pick up online. Their prices are also listed online which is convenient. Additionally, they are available by phone or text which was important to me as I like to have a person to reach out to right away should I have any questions or issues. They communicated well and let me know when they'd be arriving. After my pickup, I got an e-mail with the price of my laundry bundle and a link to pay online. Clothes were done sooner than expected and they let me know when they were on their way. They were folded neatly in nice bags. First time customers also get a discount which was a nice gesture! Everything came out beautifully and neat and folded. Thank you Pick n Drop Laundry for being so wonderful!

Simply the best!! I have never seen such a quick service and unbelievable folding! There is also a…read morelot of kind people who work there. They literally come to your door and pick it up and drop it off in 24 hours. Jennifer

I've been enjoying doing my laundry and weekly too. This place is clean and just easy to get to and…read moreI bring my stuff weekly so it doesn't pile up. Thank you to the super friendly and helpful lady here who helps me do my laundry! I admit I'm not the best at staying clean but this place is awesome and cool. I also love the 80's music!

Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

I wanted to commend this business for having a woman as a security guard. Piper is absolutely…read morewonderful. I've been to this laundromat about five times since I moved to my new neighborhood and my last experience with the most enjoyable. My very first experience there was difficult because it was a language barrier between me and the attendant, and he treated me as if I was a vagrant instead of paying Customer because I have to use the restroom pretty badly and I didn't want to bring all my stuff in before and risk an accident.. and while I understand, no one has to be kind at work. It does help to have compassion for people. Piper was super helpful without being overbearing and was able to keep not all the peace and calm but an upbeat and very neighborhood friendly atmosphere.. I felt 100 times safer that I had my other visit because not only was security present but engaging and downright sweet!!! I hope you guys keep Piper around for a long time

Another good experience with Launderland. Nothing really new to add. Slight glitch on delivery time…read more(only time it's happened) but resolved quickly with John, the owner who is easy to contact and a pleasure to talk with. Again, always a 5 star experience.

Best dry cleaning service I've ever used! They never disappoint and my clothes always come out…read morelooking brand new. Customer service is top-notch! Have used them various times for last minute alterations and cleaning services -they have always come through!

I had an amazing experience with this cleaning service! They were incredibly professional,…read moreresponsive, and accommodating. I reached out at the last minute, and they went above and beyond to fit me into their schedule without any hassle. Not only did they accommodate my urgent request, but they also had everything ready even earlier than I needed it. The quality of their work was outstanding--everything was spotless and done with great attention to detail. It's such a relief to find a company that delivers both excellent customer service and top-notch results. I highly recommend them and will definitely be using their services again!