Went for dry cleaning. Give it in time and cheap. Very nice service. Great…read more ....

This has been my go to dry cleaning place for a while, but I recently needed a pair of pants…read morealtered on a pretty tight timeline, and they were so helpful. Great service, incredibly nice people, highly recommend!

Well as a loyal customer going on another year. I have enjoyed and are very satisfied with the…read moreservice and quality of the dry cleaning.. Diana the clerk and cashier is always pleasant and knowledgeable of all my clothing needs.. Antonio does all my alterations.. And he is great... I highly recommend the cleaning and alterations here at this location.. And Diana is the Best.. Professional and courteous to everyone..

I am a frequent customer at Occidental Cleaners and my regular cashier/ employee Diana is just…read morethe best.. Her and Antonio do all my alterations and my cleaning back to me in record time..Diana is a true well valued employee she works very well with all the customers.. She brings the sunshine in her attitude and personality..

Best dry cleaning service I've ever used! They never disappoint and my clothes always come out…read morelooking brand new. Customer service is top-notch! Have used them various times for last minute alterations and cleaning services -they have always come through!

I've been coming to this family-owned dry cleaner for over 30 years, and I can honestly say they…read moreare the very best in Los Angeles. They're so good that I now live in Santa Monica but I still make the commute here. The quality of their work is consistently excellent--whether it's everyday shirts, delicate fabrics, or special garments, everything always comes back spotless, perfectly pressed, and handled with care. The value is great. The service second to none. Over the years, they've saved me more than once with last-minute requests, always going above and beyond to help. What really sets them apart, is the warmth and professionalism of the owners. They know you by name, greet you with a smile, and take genuine pride in their craft. They even give you some great recs if you travel to Mexico lol. It's that personal touch and reliability that's kept me coming back decade after decade. I really do love this place.

I just wanted to thank Charles the owner for being a stand up guy and business owner!…read more The first couple of times I use this company I encountered quite a few problems unfortunately. Charles reached out personally to see what he could do to fix the issue he credited my account and then I finally decided to use them again I went over the allotted amount just because I needed stuff cleaned anyways and I figured I would just pay the balance but he ended up covering the whole bill which was super nice of him and he did not have to do that! My comforter and clothes were brought back smelling clean and also picked up and dropped off at the original times stated thank you again for making this right!

If I could give zero stars this would be the business. Let…read moreme start by saying that this place is unprofessional, not helpful and I'm sure they don't have qualified people handling your garments. I took in a dress that I wore for my honeymoon, it was brand new. They were taking a long time to tell me it was ready for pick up. So I go in person and the lady tells me the color bleed through and stained other colors. She told me they were trying to fix it. She said it might be a manufacturing mistake. So I gave them the benefit of the doubt. I messaged the small boutique from where I got the dress. I got a call from the owner and she said absolutely not, after selling thousands of this one dress. Not one person had this problem. She said if they could replace the dress, they would but they no longer make it. So I went back to the dry cleaners and expressed my concerns. Why did they take dress in if they knew they couldn't get the job done? She told me it's not their fault, that it happens because of manufacturing. Which is lies. She then proceeds to show me other customers garments and said see, they also had the same problem. This tells me they constantly ruin other peoples clothing and then offer no solutions. She told me to pick up the dress the next day. So I went in. It was ruined. My honeymoon dress was ruined. She did not even offer an apology. I asked her what happens now? do I get reimbursed for what I paid for this dress? She sad the best we can do is not charge you for this dry cleaning. OBVIOUSLY. Now, I know this is just a dress but it's not the first time I had experience an issue. My wedding cocktail dress, they decided to put pin holes through silk. Holes in my dress. They offered to steam it out. If you are still reading. I don't think they can improve. I don't know what dry cleaning practices they are following but given their repeated failures. I don't think they should be in the business at all. They had an opportunity to keep me as a client but failed on the fact that they did not care. I will be reporting to the better business bureau.

Fantastic service Executive image cleaners has the best…read moreservice around. I've been there four times now and after the second time they knew my name and the third time I was picking up for my friend and thought he only got shirts and the mom said he has slacks as well and sure enough he did. Just a level of service, they provide is second to none they truly get to know their customers. I could easily do the pick up service that supplied by the building I'm in, but I choose to come here because of the connection I had the first time walking in.

My husband and I have been going here for over a year now and love Ilbert and his mom Juliana (hope…read moreI spelled it correctly). They always insist that you don't mess with stains before bringing it to them, but somehow are able to remove the stains. They are honest, kind and hardworking people and we are grateful to be able to support their business.

Don't Recommend This Place At All ! Horrible business. Messed my Louie V Shoes . (1500$)…read more They said they did the job right but in the picture you can tell they still have stains. I personally don't recommend anyone taking their stuff to this unprofessional place.

I really like this cleaners Because it's close to my home, They open up very early in the morning,…read moreIt's always nice and clean in the inside, The workers here always greet you with a big smile and be ready to help you with whatever you need done So if you looking for a fantastic cleaner, this is the one.

Went down a rabbit hole reading about toxic chemicals and decided to get my gown cleaned before an…read moreevent. Found this place and made the trek over. I went on a Tuesday and was told Friday initially but was able to get a turn around or Thursday. Place is clean, staff is friendly. They're paperless. I had my receipt in my email. I got a text when my dress was ready Thursday, as well as an email. I got 20% off as a new customer. Very happy w the service. I REALLY wish there was another location closer to Pasadena. I try to limit dtla, but next time I need something cleaned, barring closer location, I'll be back!

They gave me a scare when I went to pick up my favorite pair of pants and thought they had lost…read morethem. I got suspicious since I had just come a week previously to have them re-pressed and they were at the shop, so it would've been strange for them to disappear. Due to my apparent frustration, the clerk called the owner, and to my surprise, she arrived very pretty quickly and found them right away. Although I recommend this store, they have difficulty removing stains, but they will relaunder items if they aren't done correctly the first time. I'm just glad that I will be able to wear these pants on my summer trip.

I had five of my work pants and they did a great job. The vibes were calm. Thank you!read more

5/5 for service and communication! I had called asking about tuxedo buttons as my tux had lost one…read moreof my front buttons. The gentleman who helped me was pretty sure they had them in stock but recommended me to send a few photos. After a few text exchanges, I was in and out in 10 mins. Looks completely new and the way he handled my clothing with a delicate touch caught me off guard. They take care of your clothes like it was theirs! Will definitely be back for any alterations or cleanings!