I can't recommend the guys at Tropical Heating & Cooling highly enough!! When our 27-year-old furnace died at 9:00 at night, someone from Tropical was at our front door within 15 minutes of my phone call. When it's 10 degrees outside and you have 2 little kids sleeping upstairs, that kind of turnaround time is awesome and very much appreciated! Jerry and David somehow managed to get our ancient furnace working again until the new high efficiency furnace we purchased from them (at a very reasonable price, might I add) could be installed a couple of days later. They were all super friendly, very knowledgeable, and extremely professional. They've definitely earned two new loyal customers, and we'll be recommending them to our family and friends from now on as well! read more

I reached out to a few heating/cooling/plumbing outfits around town and Jerry got back to me super fast. Although I was initially devastated that he wouldn't be able to service the issue I was having with my hot water heater (thanks City of Buffalo) he offered to help me troubleshoot. Jerry asked me what was going on with the unit, asked me to send over some photos and 5 minutes later he calls me back to tell me what to do to fix it! Incredible! (Of course it worked) Far and away one of the best service interactions I've ever had. I'd highly recommend reaching out to these folks! read more

GREAT EXPERIENCE with Tropical Heating & Cooling. Can't say enough about their service and pricing. I would highly recommend them to anyone. We had a furnace break down Saturday morning. I called at 7:30AM and Jerry had his technician at my house within the hour. Cant ask for more. They diagnosed the issue and had us up and running again quickly. There wasn't an up-charge for a weekend call and they quoted our repair price upfront after diagnosing. If you're looking for a reliable and professional heating and cooling company, call Tropical! read more

Our furnace died and we called another heating company and their diagnosis was wrong and they were swamped with calls. After messing with heap and getting nowhere and the heating company was not helping, we called Tropical heating and they sent someone that day. We decided to replace the furnace. They were quick and came the following day to do the install. They did an excellent job. Furnace works great now thanks to their expedited service. read more

Coming from a military background I see an enormous amount of dedication and commitment. Tropical Heating & Cooling have been professional and courteous during all encounters. I have talked with the technician and find they are knowledgeable and helpful with recommendations. They installed my furnace, air conditioner, and perform the seasonal cleanings. I am extremely happy with the service given and highly recommend the company to all. read more

Tony Zito is the absolute man!!! I refuse to have any one else work on my heating and cooling system! Extremely professional, knowledgeable and a all around great man! Had water leaking into my Ceiling from the AC unit, came and cleared out all the drains while explaining everything he was doing step by step. Oh and did I mention I called him on a Sunday? And he was there within 30 mins ?!? 5 stars. read more

Jerry and Dave at Tropical Heating and Cooling are the best! I just moved into my first home and after a few weeks a hose for the central air was leaking water everywhere in the basement! They got back to me right away, came out to fix the problem on a Saturday, and in only a few minutes...no more leaks!! Super professional, knowledgeable and efficient. I will definitely be using them again! read more

This is the first time in a long time that we have found a company a homeowner can trust! Jerry & Dave came out at 1:30am with smiles on their faces when our heat went out. They are courteous, professional, knowledgeable and reasonably priced. We have a service contract with them and will continue to do so as long as we own a home! Thank you guys for being so awesome! read more

Thanks to David, Mike, John and Krysta for their excellent, professional help when we needed them most. We love our new furnace and ac unit and was a pleasure to have each individual in our home, they were courteous, knowledgeable and answered all our questions. Special thanks to Jerry for going extra mile for us. Don and Gayle Casey read more

Ended up not needing any service from the guys but they were great. Very informative, honest, and went above and beyond to get my questions answered. Will definitely be my first call when I need to get any future service don't on either my a/c unit or furnace! read more

Dave and Jerry were very helpful and quick to respond to my heating and cooling needs. Very down to earth and professional. The work was superb and financing was easily processed. Very pleased with service and products. Would recommend to others. read more

I can't say enough good things about these guys they're great Jerry knows exactly what he's doing there prompt they answer the phone they come out to help you I would recommend them for anything I have to do with heating or my AC read more

Jerry and his team are awesome. We have had 2 of his technicians (Dave and Dave) out, and they are always fair and honest. Jerry is always involved in the jobs and they all take great pride in the service they provide! read more

Semi-annual cleaning and checkup. They showed up on time and wore a mask. Technician was very professional and explained procedures. Have been dealing with them for several years an am extremely satisfied. read more

We called Tropical to install a new furnace and AC and they were GREAT from start to finish. We live in Hamburg and they came out when they said they would and we could not be more pleased. Thank you Jerry! read more

They took advantage of the public during the pandemic. They proudly advertised sanitizing their workspace with Lysol making the product unavailable to the general public. Not very honorable in my opinion. read more

Installed new furance and central air very quickly. Amazing service. Would definitely recomend Tropical for any heating and cooling needs. Customer for life. read more

Always amazing, on time and courteous service from Tropical. It's not very likely that I'll call anyone else. These guys are fantastic!

We have used Tropical for years. The guys are all great, honest and helpful. I trust them and I would never use anyone else!