It's a fairly standard tropical smoothie. The space is fairly large with plenty of seating for individuals or small groups. The interior was clean, and decorated in teh same manner most tropical smoothies are. Service was friendly and efficient. Pricing was fair though on teh higher side in my opinion for smoothies. The smoothies themselves were well made. read more

I brought the little one for a sweet treat after some hard work at a Girl Scout cookie booth. She picked the berry tropiboba bowl with no granola and subbing blueberries for the chocolate. She loved the boba and all the fresh fruit. It's definitely a sugar bomb, but nice for a treat every once in a while. It was pretty big and we saved the rest in the freezer for later. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Apex, North Carolina

See all

Tropical Smoothie has been consistent with taste and freshness. I ordered a chia, banana smoothie and it was delicious. This smoothie is full of protein and goodness. I also tried the pesto chicken flatbread. This was good as well. When you want a quick meal this is a healthy choice. read more

Tropical Smoothie Cafe - Picture off menu of Chia smoothie. - Juice Bars & Smoothies Near Me - Apex, North Carolina

I've been to this Tropical Smoothie Cafe a few times. First, the parking lot is usually busy and is quite small, so it can be a little harrowing trying to find a spot. Overall, this cafe has done a good job at finishing orders on time, and the taste is usually solid. That being said, they have messed up our order before (wrong smoothie). Overall, I'd come back here if I was craving a smoothie, but I'd check my order before I left :) read more

Stopped by on a Thursday morning and it wasn't busy. I tried the Mango and the Green smoothies, and both were super refreshing and delicious with a good consistency. The place was spotless and had a nice, chill vibe. The staff was friendly, though I do wish they had mentioned the rewards program. I ended up signing up afterward, so no big deal. Overall, great experience and I'll definitely be back for another smoothie soon! read more

Just picked up my smoothie and flatbread. The smoothie was not blended at all and I couldn't drink it because I kept eating big pieces of ice or they would block my straw. The flatbread also had maybe 3 little pieces of chicken on it. I won't be going back to this location read more

Do not buy anything at this location! They made a smoothie for me that tasted bad, when I told them they said " that's how we make them" they did not try to make it right. It was so bad I tossed it in the trash as I walk out! I will never bay anything from this vendor. I am looking forward to them going out of business! read more

Really good flatbread. Chicken was tender and I switched the sauce for roasted tomato sauce. Amazing! read more

Tropical Smoothie Cafe - CALI BREAKFAST FLATBREAD - Juice Bars & Smoothies Near Me - Apex, North Carolina

See all

People have nothing better to do than complain about smoothies apparently. World full of Karens. The smoothies are fantastic. I order ahead (usually on my way to the place) and it's ready when I get there. They have good add ins and for the price you get a big smoothie. Maybe this world should be less snap your fingers and get served and more plan ahead. Just a thought. I highly recommend. Oh and I drink the green ones. Island green or detox and avocolada. Delish!!!! read more

As other reviewers have stated, workers focus on call ahead or big food orders. So if you're going to a smoothie cafe just for a smoothie better head somewhere else or you'll be stuck there a loooonnngggg time. They really need to change the name to "Tropical pita sandwich experience " or "Tropical chicken to go" and just drop the smoothie angle all together cause it's getting pretty obvious they're annoyed having to make smoothies. We live close by and use to go once or twice a week. But now we only go there once every month. Mostly because of the way they rank orders. It's VERY clear they don't want to be bothered to make 1 or 2 smoothies and will push those to the back of the line. And by back I mean the Oklahoma state line about 1,500 miles west of here. Then give food orders priority. The result? We'll after waiting 20 minutes, like others have mentioned, they'll finally get to yours and just as they finish it, they'll leave it sitting on the back counter while they go do something else... involving-u guessed it-food orders, then maybe another 5 minutes go by and, if you're lucky and they're kind of bored cause their are not sandwiches that need makin', they'll actually give you your smoothie, by then it's started to melt so kind of a waste. Rinse repeat yada yada all day long. That's why we are no longer regular customers. But not sure the franchise company cares. They're greedy for the big food orders and seem to use canned replies here when responding to reviews. I REALLY love their " please reach out to us and let us know what we can do to improve your experience " crap. We just did, in the review you're replying to. You know what to fix. Just do it!!! Companies like this, despite their seeming success, don't last. Why? Because eventually you do it to every customer and they go elsewhere. read more

We had a very bad experience at TS this past week. Was in line to order and noticed two large bugs - one on the floor and the other crawling on the wall. We walked out and obviously did not order anything. Have been to this location in the past and have noticed things have gotten a lot worse the past few months. They need to do better to ensure this does not continue. read more

My experiences at tropical smoothie has always been a very positive one. Very excited that this new location opened up an Apex! Even though the staff are all very young, mostly high school students, they are incredibly friendly and very customer service oriented! I also appreciate the fact that I can win there like a civilized human being and not wear a mask and not be harassed or shouted at by employee like what happened to me at a Panera recently, but not the one in Apex, just for the record So glad that this Apex location is thriving in there a great addition to the economy and enjoyment for the Apex region! read more

Legit my favorite Tropical Smoothie location! This is the cleanest location by far, fastest service, friendly staff and delicious food!!! Great vibes great location read more

Tropical Smoothie Cafe - Sunrise Sunset - Juice Bars & Smoothies Near Me - Apex, North Carolina

Only place I go for a smoothie!  Lively and hospitable employees always help me decide what to get (even though I always order the Detox Island Green loaded with the extra supplements)!  The quesadillas and wraps are perfect for a quick bite and I always order from my app to keep building up my points for the freebies!  So happy Tropical came to Apex...ambiance is lively and refreshing! read more

Came in and I said Hallo the store was empty and they person looked at me and asked what and I said Hallo and he didn't say hello back so I ordered and then he was trying to get me tip him higher pointing the whole time on the higher tip. Customer should decide themselves what they want to tip and just be nice greet everyone that comes in. I want to Pont out that it was only 1 person of the whole team that wasn't polite read more

Food delivery not timely arrived over an hour after ordered and was told "that's the chance you take when ordering delivery" - so nice when order was placed through their app! read more

I am from SOCAL and Jamba Juice is what I am accustomed to. First off why no different sizes? The Banana drink itself was just bland at best. It tasted like a GNC powder drink. Im sorry but it did not taste like it was made from fresh fruit and at $8 it should. Then there is the reason why I will not return and that is the tip screen. Putting a customer on the spot in front of staff BEFORE they even perform any service is just wrong!! Why should anyone tip BEFORE the service or drink is served? Pay your staff well and they won't have to basically tell me to press the 15% to complete my transaction. Lower the music so your staff doesn't have to ask 3x's what I am saying. read more

Terrible place to go. Don't waste your time. Tried to go there to redeem a coupon and got scrutinized to the point where I didn't even want to get one of their stupid smoothies. Waste of time. Better off going to another location. These guys a total joke. #waste read more

Got my order wrong and was told no manager was on staff so nothing could be done. Also, the young male was very rude and disrespectful.

I love this location . They made me powerhouse drink and took their time . I very much appreciate the cleanliness and their fun vibe. Who ever is now running this store , thank you . read more

Been waiting over 20 minutes for one smoothie. This place is run by children and have no idea how to make smoothies. Never coming back to this location. read more

I placed a curbside delivery/pickup order yesterday at the Apex, NC store. After 10-12 minutes of waiting in the completely empty parking lot, I called inside to check the status of my order since it appeared that the store was not busy, which made me wonder why was there such a delay in receiving my simple beverage order. An employee answered the phone and I asked to speak to the manager. She wanted to know why I needed the manager. I explained that this is the 2nd time within the past week that the parking lot was clear and the lobby was empty, yet I've waited quite a while for a simple smoothie order. I explained that I couldn't understand why I could get my to-go steak dinner from longhorn or make it through a super long chick fil a line quicker than I could pick up a simple smoothie from this location. And in comparison, at a neighboring location, I'd receive it in 3 minutes or less once ordered. After this explanation, she told me the manager wasn't available. I proceeded to walk inside the store, which is something I initially tried to avoid and was why I placed my curbside delivery order. When I walked inside to request the manager, there was only 1 patron sitting in a corner working on her laptop. My smoothie was sitting on the counter in the food prep area. Not 1 employee was in the lobby. Not 1. I began to say "hello? Hello??? Hello???" multiple times, hoping that someone would hear me and appear from wherever they were in the rear of the building. Finally 4 young people came from the back area where they had been congregating having a good time at work, oblivious to the need to be busy tending to their duties or monitoring the lobby. They had been fooling around as young co-workers, irresponsible and unconcerned. The manager came out as well. I told him my concern and asked him why would my smoothie be sitting there behind the counter with zero urgency to deliver it to my vehicle to fulfill my curbside delivery order. I advised him that this same thing happened last week as well while he was on duty and I'd spoken to him on that occasion also. This in fact, has happened on several occasions for my curbside order. It's as though this location has a problem with wanting to leave the comforts of the building to want to bring the drinks outside. So they don't prioritize doing so. He stated that they all had a question for them and that's why everyone was with him in the back waiting for him to get off the phone. I believe this was a lie. If they all had a question, one asking the question would have sufficed while the others could have continued to man their posts in the lobby and provide service to visitors upon their arrival. He advised me that my smoothie had just gotten finished being made. One of the workers brought my smoothie to the cash register and sat it there next to the cash drawer. It remained there for a while as we continued our conversation. I asked why would she decide to place my smoothie next to the cash drawer where filthy money is exchanged and handled, rather than giving it to me, since it had been paid for already via the app. I asked them to remake the smoothie, as this was unsanitary. The manager debated that the smoothie was perfectly fine. He eventually commanded an employee to remake the smoothie. She did so reluctantly and with an attitude. As she made the smoothie, I realized that my time spent on receiving this thing/spent at this location has now reached the 20-25 minute mark, which was ridiculous and a waste of my time. I asked the manager if he expected me to pay in full for this terrible service or would he be issuing some sort of discount to compensate for my less than stellar experience, seeing as this has occurred twice now in the past week. He said there would be no discount. I told him that if this is how he intended on treating me as a customer, then I wanted a refund. He said he wouldn't issue a refund because they just made a smoothie for me. After a prolonged debate, I left without my smoothie and without my refund. I'm pissed. read more

My kids were begging for Tropical so I gave in dropping $22 on smoothies... went on a very busy day and ordered ahead on the app. We ordered two Island Detox and a Pomegranate Plunge. The store was well staffed and training a new employee. Unfortunately, I think the new employees first smoothies were our Island Detox. She was very sweet and trying hard but our Island Detox smoothies were way too chunky to be palatable! So, after leaving and almost halfway home, I turned back around to ask for a redo (because that's a lot to spend and not be able to drink it). The manager/owner(?) could not have been nicer about the return smoothies and he quickly made us two more Island Detox with no questions asked and he was very pleasant. The customer service he provided was much appreciated and the smoothie he made was the best I have ever had. I will definitely be back to this location!!! Also, they have a 99 sanitation grade - bonus points for that! Keep up the great work read more

Make sure you try your smoothie before you leave. I just had to throw mine away bc it had spinach and ginger pieces all through it. Flatbread was good though. read more

Amazing smoothies and NO PERSONAL OR POLITICAL AGENDA. We went masked but there were people not masked and everyone was in unison. No disrespectful anything. The staff was so nice and sweet. It felt amazing to go and just be around kind people regardless of being masked or unmasked. read more

Terrible location, I really feel as if the employees just throw everything together. I picked up my smoothie from the counter and it literally leaked out of the top everywhere because they filled it way too much. One employee saw it happen and didn't do anything and I asked for a something to clean it with and she just handed me a napkin, not offering to help or clean it. Smoothie was also barely blended.. read more