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    Tropical Smoothie Cafe

    2.2 (20 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 month ago

    Tropical Smoothie Cafe Photos

    TROPICAL SMOOTHIE CAFE ATMOSPHERE

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    always put that fake turbinado sugar in my drink
    George S.

    I have given them so many chances and they mess up 9 out of 10 times. I call and the manager doesn't care and when i wanted a replacement for their mistake which is printed on the sticker, wanted me to pay.

    Renee B.

    Only stopped her to pick up my free smoothie from my T-Mobile Tuesday offer. I wanted a strawberry and mango smoothie. They don't offer that combination. The crazy thing is they minus the bananas from what they do offer and charged me fifty cents. Makes no sense at all. I could see if it was adding an ingredient but, you simply replaced one ingredient with another. Long story short the smoothie was just ok. Nothing I ever have to have again. At least not from this business.

    Deanna D.

    This location is much slower than the others I have been to. They are also not the friendliest bunch. They rarely acknowledge you when you come walk through the door. A lot of the staff appears to be really young, so the service may be suffering because of this. This location may make yo consider hiring some older employees to balance things out. I highly suggest placing your order online rather than ordering in store. Even with doing that, you probably will still have to wait. Plus, you receive reward points by ordering via the app and if you're anything like me, you love free discounts!! Tropical smoothie is a bit on the pricer side, so those coupons definitely come in handy. Minus the mediocre service, the food and smoothies are good. My favorite smoothie is the blueberry bliss. All of the food is good, I especially like the quesadilla and the wraps and bowls. Hopefully this location improves its service(they haven't been open too long), because it is only five minutes away from my home and is most convenient. Fingers crossed!

    Amber M.

    I have zero compliantly about this location of TSV, I normally order via app and my food/smoothie is always on point. The staff work quickly to ensure good service. I'll keep returning!!

    This employee was not wearing gloves  !
    Elaine M.

    This employee refused to wear gloves as she prepared the smoothies. I had to bring it to the attention of another employee since she acted like she didn't hear me. When she finally looked my way I told her she should be wearing gloves & she turned around & continued making smoothies without putting on gloves. I was outdone. Her behavior was extremely rude and disrespectful. Poor customer service is an understatement. In this climate of Covid food establishments are struggling to remain open. It only takes one bad apple to shut the whole operation down. Food safety & customer consideration is the least a patron can expect. Posting a Covid19 policy without employees implementation them is useless and dangerous. Needless to say, It was a real turn off & I will not be back.

    Proof of purchase
    Clarice C.

    st had the worst experience at this location. I order my food then was going to pay with 100$ bill Keyonna the manager said we can't take it I'm like okay. While Keyonna the manager taking my money she was very rude and unprofessional. Come to figure out she the manager I wait for my food Keyonna then gave my son and I our smoothie that was fine. The employee Jada then gave us our wraps and chips. We seat down and eat inside I took one bite and it was totally nasty I went up to the counter and told Jada. Jada then went to the back to tell Keyonna, Keyonna then told Jada that She can make something else for me. It was so nasty it left a bad taste in my mouth the shrimp taste half done and sauce was extremely old. I told Jada that I do not want anything else. Jada then went to back to tell Keyonna and told her I will like to talk to her about the food and refund. Keyonna looked me in my face and told me if your son like it then it's maybe me and told me I can not get a refund. Remind you they took the food back Keyonna then went in the back a left me at the counter no refund or food I asked Jada plenty of times so this is your Manager and she's not going to fix this this issue, Jada said I wish I can refund you but only Keyonna can. Jada then said you can call corporate office in which I filed my complaint and the store manager that isomer Keyonna will be calling me back. I am so upset at the services that was given I recorded the whole situation. Keyonna should not be a manager for attitude is not good for business. I have just checked the reviews And it seems like I'm not the only one that feels this way. Me leaving that location without food or a refund only a smoothie is very upsetting in which I feel like Keyonna stole my money. I will be posting this on all platforms to show that we should not do any business at this location the integrity was there she needs more training with dealing with escalations and job performance. I had to find out her name from her employee, she did not even introduce herself when talking.

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    1 year ago

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    2 years ago

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    Why do I keep doing this to myself? I came here to grab a sandwich and use the TMobile buy one get…read moreone free offer. I had no idea there was a location so close to me. The order had to be placed online for pickup. I tried earlier, but the store showed as a corporate location for some reason. After a bit of research, I found out it was an actual store. I parked, placed my order from the car, and made sure to customize it because I do not eat pork. I added extra tomatoes and left out ham. I also ordered one for my son. The pickup time was about fifteen to twenty minutes later. I went inside to let them know I had just placed an order. The store was empty except for staff. A young woman greeted me and said she was working on the sandwiches. I waited, spoke briefly with another employee, and looked around. Soon, my order was ready. The young woman told me the sandwich with extra tomatoes was on top. I thought she might also mention no ham, but she did not. I checked the bag before leaving, opened the one she pointed out, and thought it looked right. I tied the bag back up and left. At home, I planned to give one sandwich to my son and save mine for lunch the next day. I was a little hungry and decided to take a bite. Before I did, I checked again because both sandwiches looked exactly the same. That is when I saw they both had ham. I was upset. I checked the time, saw the store was still open, and called. The phone rang for a long time, but someone finally answered. I explained what happened. He asked if I had the receipt, but there was none in the bag. I gave him my name, and he found my receipt still in the store. He read it out loud and said it only showed extra tomatoes, not no ham. I checked my account and saw he was right. Somehow, the no ham request had not saved. I told him I was confused because I was sure I had deselected ham. He said it was not their fault and they could not fix it. I asked to speak to the manager. He talked to someone in another language and came back saying the manager said the same thing. They would make a new sandwich if I paid again. That was disappointing. The manager refused to get on the phone and I was "oh welled". I thought this could be a regular spot since it is so close and clean inside. But maybe it is for the best. The food is not great for me anyway. I do not know what went wrong with the order. I even tried to recreate it, but the promo code seemed to affect the options although it did allow for customization. Maybe it was meant to be. Yes, maybe the mistake was on my end. But I know I tried to remove the ham. Either way, I do not need processed meat in my life. I will take this as a win. Will I go back? No, and that is okay. The food is not good for me anyway. Also, what was I doing eating a sandwich after 8 anyway? Get it together ma'am! A star for the store being clean, the young lady being pleasant, and the quickness I received my order.

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    This place is the best. Mother Clucker is the best sandwich ever. Highly recommend.read more

    I visited Taneytown Deli in June 2026. I called them my office after looking at the website because…read moreI had a question about the chicken sandwich that they had listed on their menu online. I asked the lady who answered the phone if the menu item "Chicken filet w/french fries" on the overstuffed sandwiches section of the menu was a fried filet or if it was a grilled filet. There is another chicken filet w/ pepper jack cheese listed below that menu item. I asked if I could get the chicken filet with french fries and I asked her to confirm that it comes with french fries. She said that it doesn't and began to lose patience. I explained to her that I see a menu item that says a "chicken filet with french fries" so I wanted to know what that was. She clarified again that the sandwich comes alone and you have to order the fry separate. I was okay with that, however, I was confused because it is listed as "Chicken filet w/ french fries" on the website. I could tell by this time she was annoyed by the tone and her voice and I was about to say okay just give me the french fries and the sandwich. I was working so I really just wanted to be able to pick up something really quick and come back and eat while I continue to work. However things changed when she said do you want it or not?. I was taking a back but I composed myself and I said Well ma'am I'm just trying to understand what the sandwich is on your menu that comes with fries. She said again that doesn't come with fries it's separate. I still wasn't understanding or accepting it because it says on the menu chicken fillet with french fries by this time she was really annoyed and she put the phone down but didn't tell me she was leaving the phone I could just hear her taking orders in the background I was so appalled, I just sat there and listened because I could not believe it. When she came back to the phone she asked me if I wanted to order or not. Overall this was a horrible interaction in this review is way too long so I'll try to sum it up. The woman was disrespectful. However, I went over to the restaurant anyway hoping that we can gain some understanding because perhaps there was a language barrier or something. Unfortunately, her disrespect of me escalated as she began yelling at me and I had to repeatedly tell her to lower her voice when she is speaking to me. While I was there she had the realization that she was wrong. She at first try to argue with me as she did on the phone but then she realized that I was referring to the menu that they have on their website which is incorrect. I explained to her that it is not my problem that HER website is wrong. She went on to say that I should have told her that I was looking at the menu online. If I am not in front of you, you should assume that I'm looking at your menu on your website. Especially, if I'm asking questions about your menu you should know that I'm not a regular and I do not know your menu that's why I'm asking you questions. Why is it on me to tell you that I'm looking at your menu online? You mean you shouldn't be wrong. I have never been treated that way at any restaurant ever in my 40 something years of living. She is rude and she will never get another penny from me. Take a look at the menu yourself. Two months later, it's still wrong. Listed as Chicken Filet and fries under overstuffed sandwiches. https://taneytowndelicatonsville.com/overstuffed-sandwiches/ Note: It is my picture featured at the top of this yelp profile. It's a sub i bought the first time I visited. I will contact Yelp to remove my photo or I will delete the photo from my profile all together so that it disappears. I will not have any part in promoting this restaurant. She doesn't deserve any business.

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    Small banh mi shop with delicious and authentic sandwiches. This spot is small and doesn't have…read moremuch seating inside, so I would recommend this place for takeout mostly. Ordering over the phone is quick and easy. When you order a bahn mi sandwich, they ask if you want the veggies on the sandwich or on the side. If you're eating it right away, I would get the veggies on it, but if you're waiting a bit or transporting the food, I would grab it on the side. All their banh mi comes with (pork?) pate, so if you don't like the taste, make sure to ask for no pate! They also come with jalepenos, so if you're not a spice person, don't forget to ask for no jalepenos. In general, the meat in the banh mi is SUPER flavorful. The sandwiches come with a side of sauce, but the pate and whatever other spread they put on the sandwich is enough that you don't even need the sauce. I've also tried their classic summer rolls, which are really good! Not too much lettuce and the peanut sauce is very delicious. Love this spot for a quick and authentic Vietnamese meal!

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