I initially came to eat sitting down for lunch and take a snack to go. When my first salad came it seemed light. I realized there was a good amount of chicken and very little greens. It was hardly a salad. I requested a lil more salad which the employee was nice to give a bit. As I sit and order to go, I realized the side portions are small, so I planned to get 2 corn & 2 Kale PREMIUM sides. As I grab to go, I was even more upset at how mug I got. This is a forkful or 2 for $3?!?! May not come to this location again which is sad because it's blocks away. read more

Tropical Smoothie Cafe - Kale salad - Juice Bars & Smoothies Near Me - Chicago, Illinois

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I tried to submit an order in the app (Apple Pay and credit card details) and kept getting an error message. It turns out they charged my card 5 times ($110) even though they did not actually process the order, and i have to wait to see if I will get a refund. I can't tell if it's because I was trying to redeem rewards or what but why say "please try again" in your message if it's just going to take more money and still not work? There also is no way to contact the company, just the reps working in the store. I am still hungry, $110 poorer, and extremely annoyed. read more

Zero consistency with food and smoothy quality / portions. Very hit or miss. When it's good, it's good 4/5. However when it's bad it can ruin the experience. Flatbreads fat with ingredients one day / completely void of ingredients the next day. Smoothies will either taste like water or clearly have missing ingredients. Management needs to better train staff to ensure there is consistency across all employees. If this place was reliable, I'd definitely recommend it. Right now it's a gamble unfortunately. read more

Tropical Smoothie Cafe - Açaí bowl - Juice Bars & Smoothies Near Me - Chicago, Illinois

I ordered through Grubhub and why haven't I tried this place sooner?! I ordered the island green smoothie which has spinach, kale, mango, pineapple and banana. I added whey protein and Splenda. This smoothie is really good. It had the right balance of greens to fruit sweetness. It was a lot and pretty filling. I also ordered their Caesar salad. Chicken was moist and they had Parmesan crisps vs croutons! I liked how their dressing didn't seem as heavy as a traditional Caesar dressing. Their menu looks amazing. Will definitely order again :). read more

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I was having a bad day and I really wanted a smoothie Sarah was so sweet and positive. Thanks again Sarah for great service and I loved my smoothies! You made my day read more

I think my roommate's guilty pleasure just became mine too. I'm not normally the biggest smoothie guy, but when someone tells me that I can get one for $4.99 just by saying "Getaway Hour" to the cashier between 3-5pm, it's pretty easy for me to become a smoothie guy. The interior was clean and bright, although it kinda looked like someone asked Chat GPT what someone who's never seen Havana would assume Dairy Queen would look like if it originated in Havana. But hey, whatever brings in the lululemon crowd's money. I ended up getting the strawberry kiwi smoothie, which was pretty solid. Nothing to write home from Cuba about, but if I need a cheap smoothie on a hot summer day, this feels like a good go-to read more

Tropical Smoothie Cafe - Front counter - Juice Bars & Smoothies Near Me - Chicago, Illinois

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I've been wanting to check out this neighborhood smoothie spot. I was craving a green smoothie and some of the other places nearby and Mariano's were open or tasting as good. I ordered the island greens smoothie which had pie apple, kale, spinach, and other fruits. They have one size and it's quite big! It tasted really delicious and I loved how it wasn't too sweet and actually put in greens. They had other delicious looking smoothies if you are looking for other smoothies that are sweeter or want to add protein. I will definitely be checking this place out again especially after a hard gym session. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Chicago, Illinois

the smoothies are so good but the girl that took my order was genuinely rude. This is not the first time she has been rude. I enjoy the smoothies here a lot but it's very unfortunate that some of their staff seem to be rude and not very nice. read more

So the food and smoothies are decent but oh how bad the service is. Horrendous. I've come in several times. If you haven't ordered online you'll be waiting unless they've no customers. They seem to continue to make online orders (including new ones) while you stand and wait. Not even an acknowledgment "Be with you in a minute." Zero eye contact. Last time I was in (tonight), when my wait was finally over, I was grunted at to indicate I should order. Oh. I'm eating my sandwich now and my Avocado Grilled Cheese (written as on menu) has no avocado. read more

Tropical Smoothie Cafe - My non-avocado-containing Avocado Grilled Cheese - Juice Bars & Smoothies Near Me - Chicago, Illinois

I placed an order for pick up, called because the website wouldn't give me the option to order the items I wanted. The young lady that took my order was super helpful and polite and took the curbside order by phone. I ordered the Cali chicken club flatbread and the Detox Island Green smoothie. First off I stay about 17 minutes away from here, and found out about the place with a quick Google search for smoothie bars near me. I enjoyed the smoothie on my way home, it's supposed to have ginger in it however I didn't quite taste it, but the smoothie tasted healthy! When I got home I noticed that the flat bread was missing the bacon, I called to let them know and the guy apologized and asked if I wanted to come back, I declined as I did not want to make another trip. An awkward silence followed his second apology, and then click... Everything was yummy which is why I'm giving 4 stars, they should have offered either a refund or a discounted item next visit. I'll give them another shot because that flatbread was delicious, but I will bring this up next visit read more

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Forgot to mention, I asked for a new wrap. Again it was the same undercooked rice, cold chicken, and this time they even forgot to put on jerk sauce. Downgraded to 1 star. read more

Went here yesterday and I was glad I tried it out. The people who work here are super friendly and very prompt with making their order. I placed my order online through the website and I came a bit earlier than I said I would. When I arrived, my drink wasn't ready, but they started making it immediately when I got to the counter. I had a dragonfruit smoothie and it was amazing. They definitely use real fruit and you could definitely tell from the taste. Its a huge 24 oz drink and they totally fill it to the top. They do offer curb side delivery, pick up obviously, and I believe delivery options as well. There is parking by the McDonalds lot next door and right outside of the store entrance so don't have to worry about meters here. Definitely will come back here to try their other shakes out! read more

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Super tacky to have the tip setting automatically set to 15% when you're paying with card, making you have to manually press the arrows down to 0 in order not to tip for the 30 seconds it took the employee to ring up your smoothie. Yesterday morning the bathroom was also filled with trash, the toilet paper roll wasn't in the dispenser but just sitting on the dirty floor, along with someone's leftover garbage from their acai bowl. The smoothies are good though read more

Love the smoothies here especially the roasted chia banana and Bahama mama smoothies. Ordering through their app is easy and a time saver. My only suggestion is to add smaller sizes as they only have one size and I rarely can drink more than half of it because it's a lot. read more

Tropical Smoothie Cafe - Detox island and Chia banana w/ peanut butter - Juice Bars & Smoothies Near Me - Chicago, Illinois

I work around the corner, started my day by leaving early because I have noticed long lines. Food is good and staff is friendly. However, I arrived at 8:25am, ordered at 8:36am and got food at 8:45 am. I start work at 9am. This is not a place to stop and grab before work unless you leave extra, extra early or order before. Once you are in line you cannot get out of the line due to the cement divider. read more

I was craving a smoothing so I searched on Yelp and stopped here ! Valeria you killed it , you were so knowledgeable about all the smoothies and were so patient and considerate since it was my first visit . I mentioned I didn't want berries but something with pineapple but really wanted a piña colada HA so Valeria suggested Bahama Mama without the strawberry . WOW !!!! This is the best smoothie /piña colada. I'll be back !! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Chicago, Illinois

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I absolutely loveeeee the smoothies from here! I literally almost have one of these a day. They are so fresh and healthy, especially if you substitute in Splenda. The veggie smoothies are my favorite as they taste great and I can get all my veggies in at once. I also finally tried a food item, the turkey bacon ranch, and found it surprisingly tasty! The turkey and bacon was so savory and fresh while the bread was soft and fluffy. I highly recommend this place! read more

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Yum :) wonderful service I think the social distances spots are very creative. What stood out to me most it that the service is similar to the other locations which is great. They were also nice and wrote my name with a smiley face and actually spelt my name correctly. It really made my day thank you tropical smoothie y'all the best! Hummus avocado bowl and island green smoothie read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Chicago, Illinois

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Pro: Clean place. Appealing menu. Con: $8 for a watered down slushiee. Pro: tap to pay. Apple Pay Con: default option for 15% tip. Down button looks abused. Pro: close to artsy park read more

i have no idea whats going on at this location but i used to frequent it up until this month all of a sudden my green smoothie tastes like ROTTEN spinach and the past three time ive gone its been inedible almost threw up, its so watered down, possibly missing ingredients, and produce is obviously bad. went to a different location tropical smoothie and they said they were outta pineapple so are you out of ingredients at this location as well and not telling your customers? or is the produce just spoiled ? or a combination of both? cause i will note when another tropical smoothie re made my green smoothie & the color looked vibrant and green! my smoothies from lincoln ave location look BROWN and taste like sewage. will not be coming back and id be very weary. there are better smoothie places for the same price. YUCK read more

Dear Tropical Smoothie, Thank you so much for providing us with your tasty smoothies. Working at the ER is hard and we are so grateful that you were unbelievably generous to give healthcare workers discounted smoothies. We are sure good karma is coming your way. Thank you for appreciating what we do. If anyone is interested in finding a good place for smoothies, look no further Tropical Smoothie it is! Veronika, Dr Ali and Swedish ER Staff read more

The employee women (Asian)at the checkout was very angry for no reason.Me and my friend came to order food and she was replying like we buy it for free!She was wearing headphones and asked me to repeat my order over and over.I don't enjoy by that negative attitude.Cruel treatment can keep for yourself please) read more

My boyfriend and I totally enjoy this place. We typically come quite often for both a smoothie and food and sometimes just a smoothie. However on my visit today two customers were not required to wear a mask. The last time I was here the manager was enforcing this. read more

I love this place Smoothies are really good And I Always trying to buy good wrap But things are not going my way Or wraps are really bad In my wrap just bread and little rice with bean I don't want to eat just dough read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Chicago, Illinois

MUST TRY THE BAHAMA MAMA, SUNRISE SUNSET, MANGO MAGIC AND PEANUT PARADISE!!! I Love all of them!! Bahama Mama is like a piña Colada with strawberries!! Order without the strawberries to make it a true piña colada! Sunrise sunset is perfect fruity freshness with pineapple, mango, banana ! Mango magic is a true mango smoothie made with non-fat yogurt! Peanut Paradise is Perfect for the peanut butter lovers like mee!!!! Workers are super friendly! read more

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We've been here the last two days.!Its basically become our wake up "lets get a smoothie" routine. Ive had the sunrise sunset and the acai berry boost both were great. I always appreciate a company that has an easy to read nutritional menu as nutrition should be important to everyone. Lots of GF drinks available. read more

Amazing smoothies and service The sunrise sunset is my personal favorite, consistently tastes amazing every time I go! Would definitely recommend! read more

This location has the best service! The other day I came in with my 2 month old baby and ordered two smoothies. Unfortunately, their system went down, but Matt went above and beyond to make sure my order was perfect. I was so impressed with his thoughtfulness and attention he gave all the customers, especially during a difficult time when the register was down. I will definitely return and highly recommend this location. Can't beat the great smoothies and service! read more

On 11.22.20 I ordered a Thai Chicken bowl. I was extremely upset when I started to eat and noted dirty on my food! Lettuce had not been washed at all. Right now during COVID times something as essential as washing produce was not done. Total lack of sanitation. I called and asked to speak with manager and was told one was not available. This situation was poorly handled. read more

Tropical Smoothie Cafe - Pieces of dirty on my food! - Juice Bars & Smoothies Near Me - Chicago, Illinois

I placed me order online in advance but waited as everyone after me who got to the restaurant were served before me and who ordered after me. I asked for an update on my order and was told I'd have to wait until they were done serving everyone else. Extremely rude staff and will not be returning. read more

A great place for really well thought out heathy and tasty smoothies. They are efficiently dealing with the challenges of Covid keeping things clean and inviting. The food was surprisingly good. Wraps that have fresh ingredients and delicious sauces. It's very reasonably priced. The staff was friendly and attentive but tipping was impossible when I used my card to pay so I felt like I was shorting them. Maybe that can be corrected when I come back. read more

Green island smoothie was SO watered down. Very unsatisfying. Also asked the guy if probiotic scoop had any taste and he had no idea. Unhelpful. Will not return. read more

Big fan of this place! Especially their cleanliness! Everyone is always very nice. They are great with their COVID stuff. Just as importantly, great food safety stuff. Absolutely check them out! read more

A solid gem! I have already been here 3 times, and I can say that this place has become my new favorite lunch spot. Their ingredients are fresh and the recipes are authentic and packed with flavor. I have come to crave their Chicken Baja wrap. So so good! I absolutely love their Sunrise Sunset smoothie too. It comes in a 24 oz., and it's fresh fruit. Delicious & healthy. It's awesome that this is walking distance to me. Not to forget their customer service is amazing too! They are super friendly and helpful. I will be regular here for sure. read more

Hello, my name is Gina Monegain, I worked at the Tropical Smoothie located in Melrose Park, IL. Recently, I had to quit from this location due to the fact that the management there is terrible. I began working there late May up until early August and within the past couple of months, I have endured several altercations between the manager( Lismary Luciano) and assistant manager( Cynthia Pineada) where they spoke to me as less than and even treated me that way. I have had ex coworkers message me telling me that they have heard Cynthia talk down about me behind my back while i was off the clock, and then when i'm there, she would give me the cold shoulder and speak to me as if i was imcompentant and unable to understand simple tasks. I've gotten into short lived arguments with her over a customer waiting too long for their order, when I was obviously busy trying to take care of other people and she just stood there staring instead of addressing the customer and handling the situation herself. After this, I reached out to the boss, Brian on July 3rd, 2022, explaining to him what happened and i did not get any response from him. Not only did I have this experience with Cynthia, but also with Lismary. As a manager, you're supposed to know how to work with people and provide good customer service as well as knowing how to manage your team, but she isn't able to do that. Instead, she gets frustrated with the people working and calls them derogatory names, ( ex. "Dirty asses," "slow asses", etc) and cusses up a storm and talks about her employees under her breath. She has huge emotional outbursts against her crew members and blames them for mistakes instead of working towards correcting them and helping them improve. Which leads me to my main objective. On august 1st, there was an incident with a customer where i accidently forgot to ring him up for extra chicken for his order. He asked Lismary if i had charged him extra and that if i did not, could he pay extra for the chicken to be added. Lis began getting upset with the customer, claiming he cussed her out ( when he didn't) and then asked him to pull up and wait for his order to be prepared. The customer then came in to the store and i apologized to him and began to ring him up again because he wanted to order something else, and this was when Lis came in yelling at me to not take his order,then asked the customer why he had came in if she told him she was going to remake the food again in a very rude tone, in which the customer replied to her asking why was she being so aggressive to him. She ended up storming off because the customer told her about herself , and while doing so she started talking about me, saying that i don't know how to do my job and that i'm slow and a whole bunch of other things, to which i responded and said that i do my job and have been for the past two months and i do not bother anyone, nor do i appreciate how she's talking to me because i had done nothing to her. I spoke to her boss that day, told him how I felt and he said that he was going to talk to her and handle the situation. The next morning, i opened the store with her, not even an hour into my shift she began nitpicking about small things out of pure pettiness and i respectfully put my things away, clocked out and left the store. I sent her a message that was well written and she responded back to me in the most childish way. I have never had a manager talk to me this way. She threatened to get her daughter to come fight me and called me " easy meat", " trashy and dirty" and many other things. . read more

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Very cool and refreshing, especially with the hot days coming up. They will do the smoothies with or without sugar, which really impressed me!!! I usually can't get a sugar free version anywhere! Definitely give them a try in these hot days of summer! read more

So my experience is very positive about the food but the smoothies seem to have A LOT of sugar. To market the smoothies as healthy is absurd. The Mocha smoothie was too sweet to even drink!! The sandwiches were excellent. read more

This place is by far one the BEST SMOOTHIE PLACES. I've been 3 days in a row! I can't get enough! Just take my whole check! :) lol I like how BIG the cups are and the staff are pretty friendly as well. read more

Really enjoying this new spot in Lincoln square. I've gotten the island green and mixed berry smoothies that are delicious. I'm going to try more and I've also had the All American breakfast sandwich. They are very nice on top of it so great addition to the neighborhood. read more

This was my second time picking up and it was just as delicious as the first time. Very happy this place is in the neighborhood. It will become a staple lunch spot for our family. My pickup was available right on time and I felt very safe with the curbside pickup arrangement available due to Covid. The staff were very accommodating and friendly. read more