I frequently visit this location. Whether I do online or drive thru, my order is always ready quickly. Customer service is great too! Bahama Mama smoothie is my favorite! read more

AMAZING SERVICE & AMAZINGLY TASTY SMOOTHIE. Will definitely be back...Mrs.Heather has great customer service and her smile is contagious. Thumbs up read more

I placed an order here through the drive-through for a cheese quesadilla (no meat). I asked for no meat due to food allergies. I was served a chicken quesadilla, and when I went back to the restaurant, the employee remade the quesadilla but told me to smile and not be so upset. I explained that I had food allergies and was a vegetarian. He said not to be rude to the person who makes the food. I told him that the order was simple, and I didn't understand not being able to read a simple order that was laid out before him. Another of the employees looks at me and says, "Calm down, it was only steak or chicken, not that big a deal." To be talked to by people in this manner is unacceptable, and to top it off, when I complained that this occurred on the tropical smoothie website, my complaint was ignored. Tropical smoothie should do better read more

The service sucks they don't even were there uniforms right you have to repeat yourself and they don't use proper language

Customer service was horrible ! The lady Sandra at the intercom this morning was very rude I tried to tell her about my free coupon n she got rude said " ok" I asked her about the smoothie she didn't respond. I said " hello?" She said " yea" I said ma'am are you ok she said you can pull around to the window or drive off! Very rude I'm taking my hard earned money elsewhere! Tropical smoothie you lost a customer bc of your employee rudeness! 1/28/25 read more

We wanted a smoothie after mountain biking all afternoon and chose this place as it was the first smoothie place to pop up near us and we were beyond satisfied! Besides smoothies, they've got sandwiches, wraps and salads. Everyone in my group is vegetarian so we were very pleased to find vegetarian options AND plant-based protein to substitute in place of meat. I was not expecting that in Hot Springs, Arkansas so what a treat!! The smoothies are one size and they are pretty big - it was the perfect shareable size for my boyfriend and I. The sandwiches come with a side to make it a complete meal. We both had the Green Goddess with plant-based protein and were very impressed with the quality and flavor! Not sure if this is a chain because we are not Arkansas residents but I definitely recommend you check this place out for a healthy, quick-bite to eat. read more

Me and my friend decided to stop by and grab us a smoothie after a workout. We had amazing service and the drinks were very refreshing. I would definitely stop by and grab a smoothie if you get the chance. read more

This place was really good. Yummy diversity of flavors. Only one size, gigantic. Even more yummy. This is a sorta tourist town. This place was away from the tourist stuff; easy to get in/out. I'm glad we went here. read more

This place is amazing! Fast food that is actually not a heart attack waiting to happen and it is delicious! Service is great and I've not been disappointed yet with anything I've ordered. If you like peanut butter and bananas, you must have the Peanut butter Banana Crunch Flatbread. You'll be glad you did! read more

Tropical Smoothie Cafe - Peanut Butter Banana Crunch Flatbread- Perfection - Juice Bars & Smoothies Near Me - Hot Springs, Arkansas

Love the Mocha Madness Smoothie! It's my all time favorite. The sandwiches are typically good and so are the salads. I don't like that you can barely hear/understand the order taker when driving through the drive thru. Seems like the speaker system needs updated. But the food is good so it keeps me coming back. read more

i reached in my chip bag confidently feeling these mushed molded wet together chips in my lays bag this is disgusting!!! do better please read more

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Clean and I had the chicken apple club flat bread. It is very good! Service was nice and I will be back!

I typically order a Cali Chicken Club Flat Bread sandwich and an Acai Berry Smoothie. The quality and flavor of both meet expectations. Nothing fancy and drive thru service is ok if there's no line. read more

WORST tropical smoothie cafe I've ever been to. Got two chicken flatbread meals and the chicken was cold, not to mention my cheese wasn't melted... the lady wasn't even going to give us the chips until I asked. I paid $23 for cold chicken and a smoothie that consisted of more ice than fruit. read more

The smoothies are good, but the prices are just ridiculous. If you're looking for a $15 healthy lunch, it is a good choice.

Showed up at 1:05 on a Saturday afternoon. Was told that they "aren't doing food right now because the cook is on break." Not sure why a restaurant would just stop serving food in the middle of the lunch rush. Ended up having to go somewhere else. Won't be returning to this location. Smoothies were fine. read more

I love the smoothies. My usual is the muscle blaster with extra whey protein. The food has always been great. I usually go by in the morning and get the all American wrap. Never have much of a wait and the price for what you get is on point read more

I have had many experiences with different tropical smoothie cafes in the Memphis, TN area which are amazing, but this was by far the worst Tropical Smoothie Cafe i have ever been to. I have come here twice. The first time I showed up, no workers were inside the store when it should have been open. I had to wait almost an hour for them to go inside and start everything up. The second time visiting which was a year later, I pulled into the drive thru and I could barely hear the worker. Though I asked for two meals but the worker never asked me what chips I wanted. After the whole drive through hassle I sat in their parking lot to eat and relax, but the chicken ended up being cold and the cheese was still not melted which resulted in a complete waste of my money, time, and patience. read more

I brought my 7 year old here because we both typically love Tropical Smoothie. I'm giving 2 stars instead of 1 because the smoothies and the food (pb, banana, honey pita) tasted good. I'm giving 2 stars instead of 5 because of a few things. The place was littered with napkins, straw wrappers, etc. There were friends or family of an employee just hanging out & visiting loudly (not eating/drinking). One employee dropped a "f*#!" loud enough for myself and my child to hear. When he realized we heard him he sheepishly apologized. At that point I just packed up and left. I'm not sure if it's all younger employees that just don't care or what, but someone in management needs to come in and do some training. I don't want to pay that much for a smoothie then sit around and listen to you chat up your friends and use foul language. It's a place of business and employees should have a little more professionalism. read more

Great smoothies ...BUT until the guy at the window cuts/cleans his fingernails and starts wearing gloves when he picks up ingredients for my smoothie, I will not eat there again. read more

I was so excited tropical smoothie came to hot springs but the service wasn't great from day 1 and continues to decline. My husband drives to Little Rock almost every day and frequently stops at a location there but refuses to go to the one in hs. I have seen someone handle $ and make food without washing hands. The serving sizes continue to get smaller but price does not, I'm a vegetarian so the beyond meat was great, now I get a wrap with a few pieces of lettuce and a carrot shred and pay the same amount as before. I will not order another sandwich unless you bring back beyond meat. Others still have it so it's not a company wide choice. Instead of going to this place a few times a week now it's like once a year. I can blend up frozen fruit at home for a fraction of the cost. read more

Giving this place a one star rating is very disheartening. I reached out to tropical smoothie customer service, over two weeks ago, about some repeated bad experiences and have heard nothing back. My boyfriend and I are pretty regular customers. The staff doesn't know us by name but they recognize our faces, get excited when we come in, and have been told by more than one of them that we're, "kind of my favorite customers." We would go at least once every two weeks, sometimes more, for two smoothies. One of them has been bad on four separate occasions. My boyfriend always orders a sunrise sunset. We tend to go later in the day around the end of business or later, like 8pm. The first time this happened, he tasted it and said it tasted sour. I tried it and it tasted kind of flat, like maybe the orange juice was starting to sour. They remade it, tried it themselves, made another with fresh ingredients and all was good; no big deal. The second incident wasn't the very next visit but the one after that. Same thing happened. We ordered, tasted the smoothie and it was sour, they remade it and all was good. We didn't make too much of it because of the time of day we were going. I used to work in fast food. Anytime around 5pm is when you start to flip everything to prep for the next day. The next visit it happened again but it tasted worse. It was so much more sour and bitter like more than one ingredient had gone bad. He ordered something else and everything was fine but it was starting to become a problem. The last time went was on May 15th and it happened again expect this time he ordered an orange ginger glow with strawberries. Again, it tasted very sour, they remade it and we left. The more he drank it the more he kept saying it still didn't taste right. His palate is more sensitive than mine. I tried it and it didn't taste bad bit I could tell the ingredients weren't very fresh. While we were sipping on it we both found little white hairs. They were about 1/4in long and very coarse. Mine boyfriend has a mustache and beard so I initially thought it was from him because the hair I found was on the tip of the straw. The more I drank it, the more of them I found. There wasn't anyone there with white, not even a customer. Ginger grows thick, coarse hairs when it goes bad. The hairs were 1/4in long after being blended! If they were that long after being blended then they were most definitely noticeable beforehand. It really sucks that this is the only tropical smoothie cafe in my area and their customer service team won't even respond to me, even though I received an email stating they'd be in touch. read more