I ordered two snickerdoodle cookies and I got them for free. Didn't expect that shoutout to Richard ! Besides my experience today I've gotten smoothies from here before they are always super nice and attentive read more

Tropical Smoothie Cafe - Snickerdoodle cookie - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

A lot of bad reviews for this location, ive came here about 4/5 times now and have never had an issue. Food was good & smoothies were good.

this is the second time that I ordered my sandwich from here from the drive thru, and my chicken was freezing cold

The customer service from the "quote " manager was the most disappointing and disrespectful encounter at any tropical smoothie we have ever gone too. My husband asked the cashier could she apply his miltary discount. The "quote" manager first said, no we don't do that and it's the entire company not just this location. Then she stated only if you're in uniform. Which is it, because my husband has never been told that he could not receive his military discount. And no you do not have to be active duty to receive a discount. She wanted to an argument today. I refuse to argue but I will come on yelp and let everyone know, how our veterans are beingt treated at this location. No thank you for your service , no nothing. Just an ugly attitude, then she proceeded to say something in Spanish to the cashier. We didn't even complain when we had to wait 5 minutes to be waited on. We didn't get an apology for that. No greeting when we waked in. read more

Zero stars if I could, I've been here 15 times and I can be the only one in line still gonna wait 20-30 mins

Takes absolutely forever to get one smoothie. Staff is extremely slow and there is not sense of urgency. Why am I waiting so long!!!!

The rate for this place is right on! I literally just spent 20 minutes trying to convince the cashier guy that Jennifer and Jenn is the same person English was definitely not his primary language and I tried to be patient even if he took 5 orders while waving me off! Mind you ... I ordered my smoothie for 11:32 and the whole time it was sitting on the counter and I kept pointing at it. I pulled out my phone and showed him my order number but got the feeling that he was not versed on how to do that I really do try being patient with this place since it's the closest one to my work but this is the last time! I hope you improve your staff because the smoothies are good. read more

They make smoothies fast and good good service chill employees. Come check them out fr!

There is no reason that people should be waiting 30 minutes in the drive through line even with a mobile order. This location needs to get it together, they have no idea how to run a drive through. read more

They don't make the smoothie right this is the second time. The first time my smoothie was so liquid and this time it taste chalky for some reason this is the closest one to me read more

Terrible service, they constantly ask if the order is correct and then they go and mess the order up.

I rarely go to this location. At one time it was closed for a while for some reason. I use the app to place my order and use the drive thru. I went in once for pickup and it was kind of a sad store. You would think it would be really busy next to the Planet Fitness. I've only done smoothies here. I've done the wraps at other locations. I tried the Bahama Mama Bowl the other day at another location and was not that impressed. I love Tropical Smoothie , but I would go to another location than here. read more

Rude location. Point blank. Go somewhere else if you do g want be rushed when it's completely empty inside & out read more

This is the second time I've been here and the same lady working the drive thru was very very rude!! Bad customer service. The food was very sloppy like she just slipped it in the box and wrapper. Has a look on her face like she smells poop for no reason. read more

My partner and I wanted smoothies so we wanted to give this location a try, 4 workers all wearing airpod's with no hair nets and unpleasant attitudes making the ambiance horrible. two ladies were ahead of me, said they had already been waiting 15 minutes to be acknowledged. one of the male workers had dropped a large tray to put food into the ovens, picked it up, and continued to placed food on it. THAT IS A SERIOUS HEALTH-CODE VIOLATION. this store needs a lot of work to be prepared to serve the public. don't waste your time coming here, even their drive thru times were horrible.. 18 minutes !! what's the point going to the drive thru if i'm going to wait almost 20 minutes for a smoothie by the way. read more

Dirty ceiling, bad customer service, extremely long wait for a basic smoothie place. If there was a large line i would get it, but one car and one inside order taking 15 minutes for a smoothie is wild read more

Terrible terrible employees. Walked in and wasnt greeted or acknowledged. There was no line but there was 7 people working and not a single person said anything to me. I waited 7 minutes no joke or exaggeration. Awful team awful management. Ended up just walking out and going somewhere else. read more

This location is absolutely terrible... smoothies are never fully blended to the point you can't drink it through the straw. Service is

Employee forgot an order and the supervisor is rude. How can you be rude and stuck up when it's your job to make and hand the order and she starts saying "you should've checked your order." Like no you should own up to it and it's your job to make and give the correct order... read more

I ordered delivery on October 21,2025 the associate entered my delivery order wrong with Door Dash and I received a partial order. The driver said I had to contact the restaurant but they never answered even days after. I emailed the contact us on the mobile app and called the national service line multiple times. I was advised that a refund was going to be escalated. I was also advised that the district manager would be notified however it is almost 3 weeks later. I have not received a refund. I have not received the email correspondence that I was promised, I have not received a call back. No one is trying to help me. This is unacceptable. I ordered a smoothie with a wrap and a banana on the side. I only Received a smoothie. This is terrible customer service not like any experience I ever had from tropical smoothie in the past. read more

Please put numbers on menu for items just like any regular drive thru! Lol some these names just sound like tongue twisters when I have to repeat myself so the employee can hear me, make it make sense. Other then that smoothies an food is good. read more

We ordered a açaí berry boost and a sunrise sunset for our meals. The chipotle chicken flatbread and the turkey bacon ham sandwich. The smoothies did not taste sweet at all. The sunrise one was un drinkable and the açaí wasn't as sweet as it normally is when I get it. The sandwich was not as shown in the photos and didn't taste good either. The flat bread which is my go to was completely overstuffed with ingredients that aren't even part of the original order. The person at the drive thru was dismissive as we were ordering as well. Definitely don't plan on returning to this location. I would avoid if you're in the area!! read more

My favorite is the mango pineapple and Greek yogurt, i always get the Thai chicken salad is so satisfying specially when you are feeling like having something fresh . read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

Horrible. The food is never done correctly. The lady in the front doesn't even understand English and when she is assisting you she always has an attitude. This place is not like there other locations. They need to retrain. read more

Love love love Tropical Smoothie.. Bahama Mama is my Go to. I love when they do appreciation week and you get a free smoothie with purchase of a food item, what a great way to try out their food (which is surprisingly good). I need to venture out and try other flavors of their smoothies, when I do, I'll let y'all know. read more

Tropical Smoothie Cafe - Bahama Mama & Turkey Bacon Ranch Ciabatta.. - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

it's literally only 8:30pm why are the doors locked period like its past 11pm?? the manager of this location is literally losing the business money. read more

Stop eating here! The crew member was walking out the bathroom zipping up his pants as I was walking inside to get my order. He's a short kinda fat Hispanic dude. He proceeded to do my order and still didn't wash his hands. As I was getting ready to let him know I'd like to cancel my order, he tells me there is no sweet potatoes (I forgot the other side that was not available.) I told him it's fine I want to cancel the order inside because I can't do it on the app. (The app told me to go inside because I can't cancel the order online.) He still tried to do my order and I told him again, no I want to cancel my order. He told me he will cancel it. I went outside and didn't see a notification so I went back inside for a receipt. He told me he can't print a receipt or cancel the order and she tried to go in circles about the app and he can't cancel the order after he told me before that he would. This crew member should be terminated for not washing his hands and feeding other customers after I left without washing his hands. He's unprofessional and doesn't care about customer satisfaction. He knows he'll get hurt, so he antagonizes people from behind the counter. No one ever picks up the phone at this location either. Stop eating here! read more

If I could put a 0 star I would, they do not know how to make these smoothies like other locations. Never coming to this location again. It's all watered down... horrible. read more

I swore off of buying smoothies ever since I started making them at home about three years ago, but I'm visiting and whenever I visit I always come here. We need one of these in California ASAP! It's much better than it's competition and I love that the drinks are served only in 24oz cups. I really like the green detox smoothie at only 180 calories with no additional sweeteners added. I also love that you can swap out sugar for honey, or Splenda for this who can't have sugar or want to stick to something low calorie. Anyway, I've been four times since Monday, and yes it's really 24 hours! How convenient read more

Tropical Smoothie Cafe - I've missed you so much. Cali needs you! - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

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This location is very convenient and easy to get to from where I live. Honestly am here all the time. Sometimes they're a little slow, but I notice it's usually only 1 lady working who is very nice. She is always cheerful and sweet. I don't really have any complaints usually, but I'm just a little confused. I went to pull my chips out of my bag and the chip bag was cut at the bottom and all the chips fell out. Not sure how that even happened... but overall location is nice. read more

Tropical Smoothie Cafe - Chips were cut at the bottom and all fell out - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

I ordered the Turkey Bacon Ranch sandwich and we got Bread, Turkey, and Cheese. As pictured we received No lettuce, tomatoes, bacon, ranch. 10$ for this is insane and if they ran out of those things they didn't even have the decency to let me know. If I could rate this place a 0 I would. Do not waste ur time. read more

Tropical Smoothie Cafe - TURKEY BACON RANCH - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

Flat out thieves! Be sure to check your receipt. I went through the drive through at 1am. I was told my $6.29 smoothie would be $8. When I drove to the window I was told it was cash only which I didn't have. Cashier said I could wait for him to count his drawer. When he finished and actually rang it up, he told me it was $6.82. When I got home the receipt showed a $1.02 tip for a total of $7.84. He tried to overcharge me $1.18. When I questioned it he stated the correct price and STILL added a tip of $1.02 for himself on my credit card which I would have never noticed had I not been filling out a complaint already! As a side note.. it was the worst Tropical Smoothie I've ever had and had to be thrown away. read more

Tropical Smoothie Cafe - Unauthorized tip - Juice Bars & Smoothies Near Me - Las Vegas, Nevada

Where else can you get a smoothie at 3am? Honestly amazing! Tropical smoothie really came through for my late night/early morning cravings. I got the sunrise sunset and the chia banana boost with peanut butter. The sunrise sunset is a perfect amount of sweet with a refreshing and light flavor. The chia banana boost is so amazing! It's more of a heavy smoothie, the little chunks of date are the chef's kiss! Honestly kinda reminds me of an oatmeal cookie. Drive thru was super fast but the computers were down and we had to make the order through an app, I did it through yelp. Other then that the guys working tonight were super fast and efficient also kind and had really good costumer service. Thanks guys! read more

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I love tropical smoothie, so this is a very difficult review to write. I've been to several different locations across the nation and this is by far the worst. The service was slow and the quality of the product was inferior. I cannot recommend that anybody visit this location until Management takes charge and actually produces a quality product like all of the other franchise locations. My smoothie was not blended well enough so the straw was ineffective. The cashier took my credit card, but didn't give it back until I asked for it. And the service was very slow. That's three strikes.. you are out. read more

Service was great and the order came quick. I ordered two beach bums and we could barely taste any flavors. It tasted watered down :(

Certainly can see why the most stars give was 2. Wow bad bad service-asked the person at least zillion times which bowl was better Açaí or Mixed Berry-still waiting on an answer-she just kept repeating it over and over-Açaí or Berry ‍. So tried again at the window-same thing. Apparently she doesn't t speak English. Accents are wonderful however if you cannot communicate with customers that's a problem. Now onto the placement of where the microphone is-seriously right beside Flamingo Road. Of course it's not busy at all so no noise!!! jk Who designs these places! Never again! read more

I was going to go thru the drive thru some lady that doesn't not speak English very well said there was only 1 employee and said 20 min and I asked if it was me waiting 20min in the drive thru before I placed my order or 20 min for what I ordered and she just kept saying 20 minutes and just ingnored us so we just left horrible customer service.. read more

So my sister & I decided to visit the Flamingo location after going to the gym... The drive through person was very rude & our drinks "island greens " were very watery. The guy didn't want to remake them, so we asked for a refund instead & this jerk tried to tell us No!! Word to the wise...I guess I should have listened...there's a reason this location has only two stars read more

So here I am 6:00am sitting at the speaker of a 24 hour tropical smoothie location..... 6:17am there is STILL no one here.... Called twice ‍

I came here to try and cool off they took soooooo long I wished I could change my mind but with one car in front and one behind me I was stuck waiting, it took so long.I don't understand the menu is very simple what could take this long !? read more