Terrible. I do not fw the employees or their smoothies. Confused bc it used to be good but last few times have been so bland it's actually more impressive that they are this bad. Just wow. CHIEF KEEF OUTTT 4 life w this spot read more

Update: Sent my kid to get food I ordered online. She was ignored in the drive-thru. Then she went in to pick up food & a smoothie. I could not add sweet potatoes from app, so she tried to order an add-on & got a kale salad instead. There was very little chicken on the flatbread & little sausage on the breakfast flatbread. Veggies on the "chicken" flat bread were lacking & kale salad didn't look or taste fresh at all. Staff was very unenthusiastic. It was not busy at all and the service & food were terrible. This makes me sad because I used to really like this place. read more

Tropical Smoothie Cafe - Chicken chipotle flatbread - Juice Bars & Smoothies Near Me - Waco, Texas

Delicious smoothies There are plenty of nutritious smoothies that taste amazing. I especially love Chia Banana Boost. read more

Went to get a smoothie and I was being polite to asking a question and he came back so rude and keep being rude!! Terrible behavior wasn't happy with him at all ! read more

I placed an order on the app and they charged my card twice. I called up there and they wouldn't let me speak to a manager or give me refund. The lady on the phone said "i can't do anything to help you", the service is horrible. read more

I tried to get a smoothie this morning and they weren't open. The website hours say they open at 8am on Saturdays. I showed up at 8:05. I tried the drive through and the door. I eventually just left around 8:15. There were a couple of other people trying the drive though and door as well. Very frustrating to not be open when the website says it is supposed to be. read more

Pulled up to the drive through, waited 3 minutes and didn't hear anything so I keep talking to try and get them to hear. Finally take my order. And then tried to pay for order 4 times in a row because their payment processor wasn't working. Used multiple different cards. Then the worker tells me it's on the house, seems nice. Then a different worker comes out and says I have to pay for it and takes my card and phone to try again. Doesn't work again. And then they take my phone for Apple Pay to the back and it finally works. They then give me my phone back and give me my order. I drive away and realize they only gave me half of my order. Then drive back to get the rest of my order. All I wanted was a bowl and a smoothie. read more

Staff was rude and there was a weird order filling the store, but the place was clean and my smoothie was yummy!

Food is really good but I opted for the side of jalapeño corn and it's barely got any in the container. For an extra $2+ dollars I would expect to get a little more. read more

Tropical Smoothie Cafe - NEW JALAPEO CORN - Juice Bars & Smoothies Near Me - Waco, Texas

Well we really did love the smoothies. Sad that my daughter was just there at 8:45pm to buy the family smoothies. The gentleman at the register said "we are closed". When she pointed out that the door was open and the sign says closing time is 9:00pm, he said "I'm not taking your order" That is just poor customer service. read more

I placed an online order for pick up at 5:30 PM on 1/13/24. When I arrived the order was not ready and I was told by the female employee that the Green Dream yogurt bowl was not available. I requested a refund for the bowl that wasn't available so I could order a similar smoothie option. The employee said she couldn't do a refund without the "big boss". She explained that they couldn't refund it but I could try to cancel my order. By that time I couldn't cancel the order because it was past the expected time for the order to be ready for pick up. I explained to the employee that it didn't make any sense that in the store there wasn't a way to cancel the order or refund the item they didn't have and her explanation was it wasn't her fault but the big boss was going to update the app menu for that item. I then requested to get another bowl option that was available. The other food prep employee went to the back to get the ordered started and took approximately 8 minutes to return to the visible food prep area. He began to prepare the bowl and then brought it over. The amount of product and lack of product was not as shown on their menu. The quantity of yogurt base was about half of what should have been, there were no strawberries added as he only put blueberries. There was no honey added so there was no sweetener to truly appreciate what the mixed Berry yogurt bowl was supposed to truly taste like. The granola, almonds, and chia seeds were acceptable. I was very disappointed with my order as both employees at this store have not been given the proper training to solve an issue for the customer or how to prepare a new menu item well. read more

Tropical Smoothie Cafe - Incorrect preparation of the Mixed Berry Bowl. In sufficient base and missing strawberries & honey. - Juice Bars & Smoothies Near Me - Waco, Texas

Great location, awesome prices, friendly and fast service...you can't ask for much more than that...definitely recommend

This morning I went to get a smoothie that I get on a regular basis. The smoothie should have been green - it was pink. They re-made it. And it was absolutely disgusting. I didn't taste it until I got home. It had no flavor. The smoothie has chunks of ice. Service was very slow. I am so disappointed. read more

I ate here and the food tastes like you think of the worst cook you know and they just throw ingredients on your plate never eat food here. But the shakes are good read more

i waited at the order intercom for 7 min for me to ask if i just need to pull up to the window to get some help. she finally answers and didn't even apologize for the wait just asked what's my order with ZERO cars in front of me and all that just to leave and have to call once i get home to tell them my order was COMPLETELY WRONG. she was rude and said there was NOTHING she could do about it. she didn't even bring up a manager so i just hung up. not worth my time. somehow gave me 2 quesadillas with everything on it when i asked for 1 quesadillas with no tomatoes or onions and 1 flatbread. needs new staff. read more

I have to be at work at 7:30 every morning I gotta wait until 7:15ish for the spot to open when it says open at 7am I'm tired of it.Totally unprofessional and terrible service. read more

My boyfriend and I went here around 8:20 PM and waited for 5 minutes in the drive thru without any response. I then called to see if the drive thru had closed, again there was no response. We went in to order and asked the employee if the drive thru was closed already and she said yes. The signs say that the cafe and drive thru both close at 9:00 PM. Then when asked what time it closed she said "oh well it just shuts off sometimes". The customer service was so bad I considered abandoning my smoothie craving. read more

Known around Baylor for the bad attitudes of the employees. Is that a requirement to work here? Went today and the woman at the window did not say a single word to me. read more

Drove from temple to enjoy a TSC smoothie. Pull up to the drive through just to be told they aren't taking orders. I see customers walk inside and the open sign on. So I decide to order inside. The workers look at me as I walk in and mumble under their breath as if they didn't want to serve me or were too busy. Not sure why I couldn't order at the drive through...all the lady had to say was we aren't taking drive through orders, please order inside. Sad that this location has sad attitudes. Never had a bad experience until now. Just to add to the disappointment, the smoothies were watered down. read more

I used to love going to Tropical when I got out of class. I usually get the Chicken Pesto and the Bahama Mama. But recently every single time I go it takes 30 minutes or a little longer to get through the line with just 3-4 cars in front of me. Every time I order the chicken pesto, I order with light pesto and it comes out super hard around the edges almost burnt, loaded with pesto, and like 5 small pieces of chicken. They never miss on the smoothies though. I just wish it was how it used to be. Maybe they have new management? New workers that don't stay very long? read more

Really well priced, and they're running specials since it's their first few weeks open. I can have a full smoothie, flatbread, and Kale/Apple salad slaw for less that the price of Panera. Nice to eat when you're hungry but don't want to feel terrible about your health when eating out. read more

Tropical Smoothie Cafe - Kale and apple slaw - Juice Bars & Smoothies Near Me - Waco, Texas

See all

So I guess masks aren't required? Rude staff. I asked if I could use the restroom and she looked at me said no. Hope that I don't get sick considering the girl had no mask or gloves on. Very disappointed in the service and customer service. You'd think with a global pandemic that they'd actually wear masks in the food industry... disappointed. read more

Every time I have visited this location the service was beyond slow. Waited 30 min for food when we were the only ones there. The second time we visited we were given the wrong order. When we came back the worker was holding a child behind the counter while making food and proceeded to leave multiple times before helping us to talk on her personal phone and check on the child. She even left to drop the child off to grandma outside and didn't wash her hands afterwards. The location provides extremely poor service: slow service, rude workers, and an uncleanly environment. read more

Great smoothies and great food but nearly every time I go, the staff is rude and "the cook is not there" very disappointing.

My smoothie had about 30 small pieces of aluminum in it. When I took it back one manager didn't care and ignored me and another employee gave me a buy one get one coupon... read more

Tropical Smoothie Cafe - About 30 small pieces of aluminum in the smoothie. - Juice Bars & Smoothies Near Me - Waco, Texas

See all

I love these smoothies! Fresh fruit and the price is awesome. I also tried the Cali club flatbread sandwich and it was super tasty. Also the service was great. I would recommend this place over ANY smoothie place read more

I absolutely love the sunrise sunset smoothie and the chicken chipotle flatbread, but the staff always look miserable and are very rude too. I wish the service was better to pair with great food. read more

I LOVE TROPICAL SMOOTHIE! I am so glad Waco finally has one. The staff are welcoming and friendly, the service is quick and the establishment is clean! The Açaí Berry Smoothie is my favorite read more

Tropical Smoothie Cafe - Açaí Berry Smoothie - Juice Bars & Smoothies Near Me - Waco, Texas

Fast service & very nice staff. Had an açaí berry blast that got the day going great. I usually grab a Thai chicken wrap for a quick lunch for the day. Definitely my go to drive thru places read more

This place has the best smoothies! I go here quite often and have never been disappointed in their products!!! But I will say the staff is very rude I always feel like I am a big inconvenience to them... read more

Great smoothie place with late hours! Great choices, even for food as well! Drive thru attendant was nice enough to give me a teacher discount, (which I am) without even needing to see my ID! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Waco, Texas

Went here to redeem my $5 combo coupon I got in the mail from Topical Smoothie Cafe. First of all, the coupon was a great deal. Paid $6.26 for around $12 worth of food. I got the chicken bacon ranch flatbread. Very delicious and I would definitely order it again. I also got chips and a smoothie - strawberry limeade, which was also delicious. Will definitely be returning! read more

Tropical Smoothie Cafe - Chicken, bacon ranch flatbread - Juice Bars & Smoothies Near Me - Waco, Texas

See all

Out of towner staying nearby and looking for something that isn't barbecue or Mexican. I also wanted something healthy. This place happened to fit the bill. It also happened to be very clean, very delicious, very quick, very cost effective. I tried the Caribbean jerk wrap and the buffalo chicken wrap. I was definitely a fan of both, but preferred the buffalo chicken. This place tries to be healthy and is by far better than any fast food restaurant out there. read more

Their smoothies completely rely on sugar for flavor. My friend got one with turbinado, and I got one without. Tastes like pure strawberry water. No banana or pineapple flavor at all. Extremely disappointing. read more

I do not understand the point of wearing your mask on your chin. If you're not going to wear it correctly what is the point at all? I walked in and every worker had their mask down. Disappointing and not coming back. read more

Delicious smoothies in a pleasant atmosphere with plenty of flavor and "add-in" options. They also offer a limited food menu if you are looking for more than a light meal. read more

First-time visit today. Had a Bahama-Mama and it was everything you'd expect a great smoothie to be. My daughter had an Acai Berry Boost and loved it too. The place is brand-new, spotless. What else can you say? read more

Love this tropical smoothie. I prefer it above other smoothie places in the are. Alway seem fresh and taste good. I will be back.

Great menu, great food, very clean and well managed, great service by nice people. I ordered the Baja Chicken Bowl, and my wife had the Veggie Hummus Bowl. Both were excellent and very fresh, like someone just went to the farmer's market! Perfect proportions, great dressing, and nice presentation. All in all, a perfect meal at a very reasonable price! read more

Incredible! Will never go to Smoothie King again. Natural, healthy flavors for their smoothies and delicious food. Reasonably priced. Students get a discount so remember to ask them for it. Smoothies are $2 off if you order food too. Most food runs $5-$7 with a side. read more