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    Tropical Smoothie Cafe

    2.9 (47 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 week ago

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    Chicken chipotle flatbread
    Jeri R.

    Update: Sent my kid to get food I ordered online. She was ignored in the drive-thru. Then she went in to pick up food & a smoothie. I could not add sweet potatoes from app, so she tried to order an add-on & got a kale salad instead. There was very little chicken on the flatbread & little sausage on the breakfast flatbread. Veggies on the "chicken" flat bread were lacking & kale salad didn't look or taste fresh at all. Staff was very unenthusiastic. It was not busy at all and the service & food were terrible. This makes me sad because I used to really like this place.

    NEW JALAPEO CORN
    Toni C.

    Food is really good but I opted for the side of jalapeño corn and it's barely got any in the container. For an extra $2+ dollars I would expect to get a little more.

    Incorrect preparation of the Mixed Berry Bowl. In sufficient base and missing strawberries & honey.

    I placed an online order for pick up at 5:30 PM on 1/13/24. When I arrived the order was not ready and I was told by the female employee that the Green Dream yogurt bowl was not available. I requested a refund for the bowl that wasn't available so I could order a similar smoothie option. The employee said she couldn't do a refund without the "big boss". She explained that they couldn't refund it but I could try to cancel my order. By that time I couldn't cancel the order because it was past the expected time for the order to be ready for pick up. I explained to the employee that it didn't make any sense that in the store there wasn't a way to cancel the order or refund the item they didn't have and her explanation was it wasn't her fault but the big boss was going to update the app menu for that item. I then requested to get another bowl option that was available. The other food prep employee went to the back to get the ordered started and took approximately 8 minutes to return to the visible food prep area. He began to prepare the bowl and then brought it over. The amount of product and lack of product was not as shown on their menu. The quantity of yogurt base was about half of what should have been, there were no strawberries added as he only put blueberries. There was no honey added so there was no sweetener to truly appreciate what the mixed Berry yogurt bowl was supposed to truly taste like. The granola, almonds, and chia seeds were acceptable. I was very disappointed with my order as both employees at this store have not been given the proper training to solve an issue for the customer or how to prepare a new menu item well.

    Kale and apple slaw

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    5 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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