Customer service was great and equal meat/bread ratio. Made fresh, will never get a sub anywhere else

I have frequented in this location for years and not until recently have the to go orders been taking 15-20 minutes longer than what the ready time that they tell you it's going to be is. Equating it to 40+ minutes to make a sandwich. The staff is rude and does not acknowledge you when you come in. Two DoorDash drivers quit waiting on orders in the time I was waiting. Won't be back anytime soon. read more

I went over there to eat and it took forever to get up there to order. I finally got up there to order and was informed that it would at least be a 15 to 20 minute wait. That's ridiculous, to wait that long to get a sub, if they even got it done then. I went to another place to eat instead. They need to get more people in there if that's how long it's going to take to get your food. I won't be back to this one again. I will go to the one in Hewitt, they have better and more friendly workers. read more

All of these kids in here are so unfriendly. Can't break a smile to save their life. No eye contact. I asked for a sandwich and had a bag of chips. She didn't offer me the combo and then wanted to charge me extra for a drink when the combo was less. read more

This was our first visit to Jersey Mike's after my daughter recommended the fresh taste. I had #5 Super Sub on rosemary parm in a mini size. It was so good made Mike's way, perfect flavor combination. My spouse had #13 Italian sub & thoroughly enjoyed his regular size sub. The tables were clean & our sandwiches were made in front of our eyes. We were passing through Waco that day but will visit the shop in our area of Texas. read more

Jersey Mike's Subs - white bread #13 The Original Italian - Sandwiches Near Me - Waco, Texas

See all

The food is okay, but the service is really bad. Guessing they don't like their jobs. Walked in and the person there doesn't greet/acknowledge or ask what you want and then walks in to the back, eventually another person walks out and without making any eye contact, she asks what I want and looks irritated but assembles it. Then have to wait for another person to come out of the back to ring it up. This has happened more 3-4 times. Not the end of the world, but come on... have a little energy and initiative. I have been to many Jersey Mike's, love the food and always have great service.. might be a management problem at this one... idk but this particular store is subpar. read more

My wife and I have never been to a Jersey Mike's before and WOW. The sandwiches were incredible and despite the fact that this location seemed understaffed or perhaps didn't expect the rush we were there for, the crew was incredibly efficient and polite! Would give more than 5 stars if I could. I hope my local San Antonio location is just as good! read more

HORRIBLE SERVICE. Waited 10 minutes in mobile order line before being acknowledged. Zero hairnets worn at this location. Consider different JM location to get your sub. read more

They Did Not Serve Me & "Cameron" the manager Is A Bitch That DIDNT Do His Job when I came in before they Closed Also said he didn't know the district manager I won't ever come here again & He made racial slurs at me as well!!!! I'll be contacting the district manger & cooperate!!! read more

Every time I have come here my sandwich has been so soggy to the point of throwing it away. I will never come back here as I have tried it 3 times and had to throw away my sandwich. If the bag is leaking oil and vinegar obviously someone is doing something wrong. read more

I rarely leave reviews but they deserve 5 stars today. Ordered my food and was out the door within 5 minutes and they were busy!

Nope nope nope. I came here after getting a free sub coupon in the mail, so I ordered the #8 club sub. Not sure if there's even an option to toast the bread or melt the cheese, but I wasn't asked. The lettuce here is the pretty low quality shredded stuff, and they gave me about 3 handfuls of it for my regular sized sub. If I wanted a salad, I would not have gone to a sub shop. They started to wrap up my sub before I reminded them that there should be bacon in it. No apologies for forgetting, but I did get an "oh". There were two to three people shifting between sub making duties and working the register, which I'm pretty sure is unsanitary. Anyway, I handed the cashier the free sub coupon for my one sub, and she looks at me with a straight face and says "$20.XX" Overall, I was just really unimpressed with the quality of the food and the service. read more

Good sandwiches love the chicken Kahuna hot and fresh always friendly and fast service

I got the #9 sub and it was so good!!! My husband got the chicken parm sub and he thought it was good as well. We really like the quality of their bread and the workers were so nice and friendly. This place is better than subway because their deli meats seem more fresh. You can actually see them cutting the meat on the meat slicer. They don't have the same sort of options as subway when it comes to veggie choices but the quality of the food tastes cleaner and healthier. And don't let the other reviewer who left one star keep you from going to this place. She was just an overly picky person. You can tell them however you want the sub to be done I'm not sure about "toasting it to melt the cheese" but I've gone three times and they have never disappointed me. They ask you when you order if you want it done "mikes way" and you can easily say no and do it your own way. But Mikes Way is pretty damn good if you ask me. Also, her meal came up to about $20.00 probably because she got a GIANT sub and got a drink and chips to go with it. Some of the Giant subs are $12.99 to $14.00 but let me tell you these are HUGE not like subways foot long and they can very well feed two people. They have other sizes you can get a regular sized sub for about $6. I just got the #9 giant sub with no drinks or chips and it was $14 at check out. I don't find the need to waste money on chips and we have sodas at the house. So don't think $20 is over priced. It just all depends on what you order off the menu. read more

See all

This is the best place to get a sandwich in Waco. Hands down! Don't waste your time at other sandwich shops just to be let down.

Best sandwich in Waco for the price. I got the original and I got the XL size sandwich. For $13 I got a fresh cut huge sandwich. I highly recommend the pepper relish. Way better than Jimmy johns read more

Went in on 12/24/16 at 11:00 a.m. to pick up two loaves on bread to make shrimp poboys at home. Assistant manager was very rude to my husband and refuse to sell just the bread. Jimmy Johns sold their bread and was very nice. read more

Might be back to try a different sub, but as far as my first experience, it wasn't too great. I asked for the #44 and they didnt know what it was so I had to read it off the menu, then I saw them question each other as to what type of cheese went on it. It was a very awkward experience and it makes me doubt if I want to return. read more

I can't even stomach more than two bites of the Rueben. OMG. No wonder the place was devoid of people. Never again. Please don't try a sandwich here. More salt on this sandwich than in a Morton's carton. read more

I love Jersey Mikes, however they are kind of rude and too much in a rush. I can understand if your busy. However, I was the only one in line. They decided to just make my sandwich the way they wanted to, while I was at the cashier. Then when I asked for mayo and pickles they put the pickles in a cup and pointed at the packets. Disappointing. 2 stars because the food was still good, and the cashier was nice. Will not go back to this one though. read more

I love these sandwiches so much.. only problem is they're a little bit expensive but not bad. Highly recommend the rosemary bread

I lived in New Jersey when I was young and loved the subs up there, this place is awesome. Subway tastes like a hot dog bun with Oscar Meyer lunchmeat on it that you can buy at any convenience store. Here they slice their own deli meat right in front of you, and the bread is baked fresh daily. I always get the Italian but maybe some day I'll branch out and try something new. The best sandwich store that I know of. read more